Spice world london 2012 Grey Howe

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  • 2.       What are reports?3.       What are the kinds of reports?4.       Where are reports viewable?5.       Who can use reports?6.       How can reports be viewed by non-SW users (reporting users and automatically emailed)?a.       Above to take no more than 20 minutes.7.       Advanced: Circle back, review community installation of shared reports.8.       Take apart one of the shared reports to view the SQL. Look at borrowing the code snippets.a.       Big fat warning about being careful with the database and always using a backup.9.       Move in to viewing the database to get our own SQL table and row names. a.       Mention of the two methods popular for viewing the database.10.   Create our own SQL report.11.   Put it on the dashboard, export to excel and PDF.12.   Create a new dashboard just to view a bunch of reports and/or get status on help desk at-a-glance.13.   Insert an automatically generated report in to the User Portal.14.   Q&A
  • Limited time: focusing on Help Desk. Fundamentals stretch to all areas.
  • Purchasing: Approved, not approved, received, etc, for status
  • Installation of shared reports:8.       Take apart one of the shared reports to view the SQL. Look at borrowing the code snippets. a.       Big fat warning about being careful with the database and always using a backup.9.       Move in to viewing the database to get our own SQL table and row names. a.       Mention of the two methods popular for viewing the database.10.   Create our own SQL report.11.   Put it on the dashboard, export to excel and PDF.12.   Create a new dashboard just to view a bunch of reports and/or get status on help desk at-a-glance.13.   Insert an automatically generated report in to the User Portal.14.   Q&A
  • Spice world london 2012 Grey Howe

    1. 1. Making Spiceworks SQueaL withreports! Grey Howe Western States SpiceTrainer· gh@spiceu.com
    2. 2. Lots to cover: • Reports: – What are the kinds of reports? – Where are reports viewable? – Who can use reports? – How can reports be viewed by non-SW users (reporting users and automatically emailed)? – Community Shared reports. • SQL: – Viewing the database to get our own SQL table and row names. – Create our own SQL report. • Show off our work to our COWorkers • Create a new dashboard just to view a bunch of reports and/or get status on help desk at-a-glance. • Insert an automatically generated report in to the User Portal. • Q&A
    3. 3. Reports • Show aggregate data from multiple sources • At a glance statistics – Help Desk – Purchasing – Inventory – Dashboard – Vendors – Software
    4. 4. Reports • Inventory • Software Built-in reports and some Licensing embedded to the application How many installed Track unwanted software
    5. 5. Reports • Purchasing • Vendors Depreciation Meeting SLAs? Total Expenditures Spend more elsewhere? Status PO Number
    6. 6. Reports • Inventory • Help Desk Built-in reports and some Basic experience out of the box embedded to the application
    7. 7. Using Reports • Three kinds of Spiceworks users – Admin – Helpdesk – Reporting
    8. 8. Viewing Reports • Reporting User • Scripted Limited access Emailed Somewhat confusing Saved for dissemination ‘Public’ reports only
    9. 9. Community Reports & SQL• Finding reports – Appropriating them for your environment – They shared it, let’s modify it – Be kind to the authors! Spice their reports up!
    10. 10. Q&A
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