the Next Frontier
Sneak Peek into the
Future of Spiceworks
Francis Sullivan - CTO & Co-founder
Thursday, May 21, 2009

Futures
• Coming in Spiceworks 4.0
–Beta drops start this week!
–Be sure to subscribe to the 4.0 group
•give us feedback
• Further out in the Future
Thursday, May 21, 2009

UI Changes Coming in Spiceworks 4.0
Thursday, May 21, 2009

UI Changes Coming in Spiceworks 4.0
Community Presence
Thursday, May 21, 2009

UI Changes Coming in Spiceworks 4.0
Community Presence
Tool + Info Bar
Thursday, May 21, 2009

UI Changes Coming in Spiceworks 4.0
Community Presence
Summary Bar
Tool + Info Bar
Thursday, May 21, 2009

Thursday, May 21, 2009

Summary
related
activity
Thursday, May 21, 2009

Summary
related
activity
What are
you doing?
Thursday, May 21, 2009

Helpdesk Changes Coming in Spiceworks 4.0
• Multiple users per ticket
• New, cleaned up interface
• Ticket Commander:
“remote control” via email
• New portal
http://localhost:9675/user_portal
Thursday, May 21, 2009

Spiceworks USer Elite Points System
What’s Your Pepper?
 Pimiento 0-100
• Promotes friendly competition  Anaheim 100 - 250
• At a glance, know the experts  Poblano 250 - 500
 Rocotille 500 - 1000
 Jalapeno 1000 - 2500
 Serrano 2500 - 5000
 Cayenne 5000 - 7500
 Thai Pepper 7500 – 10K
 Rocoto 10K – 15K
Details
 Datil 15K – 30K
• Quick Progress at Lower levels  Habanero 30K – 50K
• Top Users become ELITE  Red Savina 50K – 75K
• Promotes ELITE activity  Naga Jolika 75K – 100K
• Levels are visible  Pepper Spray 100K – 250K
• Already live in community  Pure Capsaicin 250+
Thursday, May 21, 2009

Spiceworks Network Map
• Your network at a glance
• Identify bottlenecks
• Drill-in tree and fan views
http://localhost:9675/inventory/map
Thursday, May 21, 2009

Futures - Further Out
• more use of crowd-sourcing
• deeper research / product data
• more real-time data for network management
• enable multi-site solution
• internationalization support
Thursday, May 21, 2009

Futures - Further Out
• multi-role IT users, role-based permissions
• helpdesk queueing / customizations
• mini-wizards for configuration
• enhanced network map drill-down
Thursday, May 21, 2009

Futures - Always Included
• performance / scalability improvements
–keep up to date with the state-of-the-art
• FIX FIX FIX - continuous improvements
–please give us feedback in the community!
Thursday, May 21, 2009

Spice up the feature requests that you want!
Thursday, May 21, 2009

Thanks!
Thursday, May 21, 2009