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Going the Extra Mile in Network Monitoring & Management - Greg Kattawar, Spiceworks

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Going the Extra Mile in Network Monitoring & Management

Going the Extra Mile in Network Monitoring & Management

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  • 1. Going The Extra Mile With Spiceworks Presented By Greg & Tabrez October 21 , 2010
  • 2. Going The Extra Mile
    • Performance
    • Scanning
    • Checking for Scanning Errors
    • Spiceworks Extensions
      • Microsoft License Manager
      • Intel Power Manager
      • Intel Maintenance Manager
      • Windows Performance Monitor
      • Intel KVM
      • Device Uptime
  • 3. Going The Extra Mile
    • Performance
      • Choose a fast browser
      • Machine -> Dual Core or better; 4 Gig memory
      • Help Desk Email polling interval
      • AV setup…
      • Widgets on Dashboard(s)
      • Plugins
    • Scanning
      • Primary Scan -> long schedule = network + device data + software + alerts
      • Health Check -> short schedule = network data + exchange data
      • Widgets & App -> realtime = network data + widget data
    • Credentials (Scanning & Network Backup)
      • Network Data & Backup -> SSH, Telnet, Enable
      • Windows -> WMI & SNMP
      • LINUX/OS-X -> SSH, SNMP
      • Printers -> SNMP & JetDirect
  • 4.
    • Page load time for
      • Dashboard
      • People View
      • Purchasing View
      • Help Desk
    • 180 devices + 3000 tickets
    • Windows XP SP3, AMD Athlon 64X2 Dual, 2.19 GHz, 1.75 GB RAM
    Details
  • 5.
    • Spiceworks Logging
      • Production.log -> General Application Log
      • Finder_child.log -> Scheduled Scanning Log
      • Finder_re.log -> Rescan Specific Device Log
      • Finder _watch.log -> Health check.log
    Sample: search finder_child.log for “rb:” Check time vs action 1 2 Check AV blocking; Firewall blocking