Top 6 IT Service Contract Survival Tips for When the Customer Is Wrong (Slides)

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http://ITServiceContractSecrets.com SUMMARY SLIDES: Is 100% satisfaction even possible with your IT service contracts? Learn 6 IT service contract tips for saving relationships when customers are wrong. Copyright (C) SP Home Run Inc.

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Top 6 IT Service Contract Survival Tips for When the Customer Is Wrong (Slides)

  1. 1. SPHomeRun.com Top 6 IT Service Contract Survival Tips for When the Customer Is Wrong Courtesy of the Small Business Computer Consulting Blog http://blog.sphomerun.com
  2. 2. Sponsored by ITServiceContractSecrets.comSPHomeRun.com If Your Company Focuses On Small Business Technology Adoption…
  3. 3. Sponsored by ITServiceContractSecrets.comSPHomeRun.com “The customer is always right.” Maybe Not
  4. 4. Sponsored by ITServiceContractSecrets.comSPHomeRun.com The Time To Deal With That Is In Advance
  5. 5. Sponsored by ITServiceContractSecrets.comSPHomeRun.com The Sales Call:
  6. 6. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Negotiating Terms:
  7. 7. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Implementation:
  8. 8. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Stop Watching the Clock:
  9. 9. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Pick Your Battles:
  10. 10. Sponsored by ITServiceContractSecrets.comSPHomeRun.com When You Are Right, Shout It Out:
  11. 11. Sponsored by ITServiceContractSecrets.comSPHomeRun.com What’s Been Your Experience With Customer Satisfaction For Long-term Contracts?
  12. 12. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Please Share Your Tips, Hints, and Feedback in the Comments Area Below
  13. 13. SPHomeRun.com Recommended Reading: IT Service Contract Secrets for Getting More Repeat Clients and Recurring Service Revenue Download this Free Special Report Now at ITServiceContractSecrets.comCopyright © SP Home Run Inc. All worldwide rights reserved.SP Home Run is a registered trademark of SP Home Run Inc.

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