Selling Computer Maintenance Contracts? Avoid These 3 Types of Clients (Slides)

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http://ITServiceContractSecrets.com SUMMARY SLIDES: Have you ever refused computer maintenance contracts to customers? This article explores why sometimes doing so makes good business sense. Copyright (C) SP Home Run Inc.

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Selling Computer Maintenance Contracts? Avoid These 3 Types of Clients (Slides)

  1. 1. SPHomeRun.com Selling Computer Maintenance Contracts? Avoid These 3 Types of Clients Courtesy of the Small Business Computer Consulting Blog http://blog.sphomerun.com
  2. 2. Sponsored by ITServiceContractSecrets.comSPHomeRun.com IT Businesses are Likely to Have Come Across Some Problematic Customers
  3. 3. Sponsored by ITServiceContractSecrets.comSPHomeRun.com This Article Discusses Some of these Clients
  4. 4. Sponsored by ITServiceContractSecrets.comSPHomeRun.com • Clients Excessively Focused on Cost
  5. 5. Sponsored by ITServiceContractSecrets.comSPHomeRun.comProfessionalBusinessesAppreciate the Needto Properly Invest intheir Companies
  6. 6. Sponsored by ITServiceContractSecrets.comSPHomeRun.com These are the Businesses You Want as Clients
  7. 7. Sponsored by ITServiceContractSecrets.comSPHomeRun.com • Amateur Techies
  8. 8. Sponsored by ITServiceContractSecrets.comSPHomeRun.com You Don’t Want Someone Tinkering with Them When Your Back is Turned
  9. 9. Sponsored by ITServiceContractSecrets.comSPHomeRun.com This Confuses Accountability and Makes Systems Hard to Support
  10. 10. Sponsored by ITServiceContractSecrets.comSPHomeRun.com • Late Payers
  11. 11. Sponsored by ITServiceContractSecrets.comSPHomeRun.com This Eats Into What Your True Hourly Rate Works out to for Each Customer
  12. 12. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Make Your Expectations Clear
  13. 13. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Design Your Service in Such a Way as to Include an Element of Up-front Payment
  14. 14. Sponsored by ITServiceContractSecrets.comSPHomeRun.com When Delivering IT Maintenance Contracts, an 80/20 Rule Applies
  15. 15. Sponsored by ITServiceContractSecrets.comSPHomeRun.com 20% of Customers Will Often be Responsible for 80% of Your Day-to-day Stress
  16. 16. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Spend Time Developing Relationships with More Professional Clients
  17. 17. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Have You Ever Refused Computer Maintenance Contracts
  18. 18. Sponsored by ITServiceContractSecrets.comSPHomeRun.com to Potential Customers?
  19. 19. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Share Your Experiences in the Comments Below
  20. 20. SPHomeRun.com Recommended Reading: IT Service Contract Secrets for Getting More Repeat Clients and Recurring Service Revenue Download this Free Special Report Now at ITServiceContractSecrets.comCopyright © SP Home Run Inc. All worldwide rights reserved.SP Home Run is a registered trademark of SP Home Run Inc.

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