3 IT Services Contract FAQs for Defining Covered Hours (Slides)

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http://ITServiceContractSecrets.com SUMMARY SLIDES: What hours should your offer small business clients as part of an IT services contract? This article considers some strategies. Copyright (C) SP …

http://ITServiceContractSecrets.com SUMMARY SLIDES: What hours should your offer small business clients as part of an IT services contract? This article considers some strategies. Copyright (C) SP Home Run Inc.

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  • 1. SPHomeRun.com 3 IT Services Contract FAQs for Defining Covered Hours Courtesy of the Small Business Computer Consulting Blog http://blog.sphomerun.com
  • 2. Sponsored by ITServiceContractSecrets.comSPHomeRun.com When You Offer an IT Services Contract to Small Business Clients,
  • 3. Sponsored by ITServiceContractSecrets.comSPHomeRun.com They Are Sure to Ask What Hours You Are Available
  • 4. Sponsored by ITServiceContractSecrets.comSPHomeRun.com 1. What Hours Should an IT Services Contract Cover?
  • 5. Sponsored by ITServiceContractSecrets.comSPHomeRun.com You’ll Likely Need to be Available for a Time Period that Covers
  • 6. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Both the Early Starters and the Late Finishers
  • 7. Sponsored by ITServiceContractSecrets.comSPHomeRun.com If it’s Just You Looking After an IT Services Contract,
  • 8. Sponsored by ITServiceContractSecrets.comSPHomeRun.com You’ll Need to Make Your Peace with Working from 8am to 6pm
  • 9. Sponsored by ITServiceContractSecrets.comSPHomeRun.com 2. Should an IT Services Contract Program Cover Weekends?
  • 10. Sponsored by ITServiceContractSecrets.comSPHomeRun.comOffering IT SupportOver Weekendsmay Separate YourBusiness from thePack,
  • 11. Sponsored by ITServiceContractSecrets.comSPHomeRun.comRealistically YouNeed Several Peopleon Your Staff toCover Shifts SevenDays per Week
  • 12. Sponsored by ITServiceContractSecrets.comSPHomeRun.com If You Work Alone, Think Very Carefully About Offering Weekend Support
  • 13. Sponsored by ITServiceContractSecrets.comSPHomeRun.com 3. What About Out-of-Hours Support for IT Services Contracts?
  • 14. Sponsored by ITServiceContractSecrets.comSPHomeRun.com If You Decide to Offer Out-of-hours Support
  • 15. Sponsored by ITServiceContractSecrets.comSPHomeRun.com You Either Need Enough Staff to Cover the Shift Pattern
  • 16. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Or to Hire Freelance Workers to Assist
  • 17. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Ensure You Charge Appropriately
  • 18. Sponsored by ITServiceContractSecrets.comSPHomeRun.comWhat OperatingHours Do YouOffer with YourIT ServicesContract Program?
  • 19. Sponsored by ITServiceContractSecrets.comSPHomeRun.com Share Your Strategies in the Comments Below
  • 20. SPHomeRun.com Recommended Reading: IT Service Contract Secrets for Getting More Repeat Clients and Recurring Service Revenue Download this Free Special Report Now at ITServiceContractSecrets.comCopyright © SP Home Run Inc. All worldwide rights reserved.SP Home Run is a registered trademark of SP Home Run Inc.