Stories from the front lines
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Stories from the front lines

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Tips, tricks and all-around survival guide for the less technically-inclined Plone server administrator from someone who has been running a Plone site in production since 2006. Highlights include how ...

Tips, tricks and all-around survival guide for the less technically-inclined Plone server administrator from someone who has been running a Plone site in production since 2006. Highlights include how to unlock the power of Collections, third-party products: when and when not to use them, and the care and feeding of content owners/creators.

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    Stories from the front lines Stories from the front lines Presentation Transcript

    • Stories from the Front
      • 5 Years of Plone in Production
      Stephen Bollinger Web Services Librarian, F.D. Bluford Library North Carolina A&T State University
    • About Me
      • Gopher (Get off my lawn, etc.)
      • HTML Since 1995™
      • “ Library” School
      • DotCom “Consultant”
      • Information Architect Hired Gun
      • Public Librarian
      • Academic Librarian
    • About My Work
    • Plone Experience
      • Capital Area District Library
      • Began Development in July 2006 (v2.1.3)
      • Launched in November 2006 (v2.5.1)
      • Relaunched in June 2007 (v2.5.3)
      • Upgraded in December 2007 (v3.0.3)
      • North Carolina Agricultural & Technical State University
      • Began Development in May 2010 (v4.0b1)
      • Launched in August 2010 (v4.0b4-ish)
      • Currently Running v4.0.4
    • You’re in the Army Now
      • What a Veteran Would Like to Tell His Rookie Self
    • Lessons Learned the Hard Way
      • Don’t Overreach
      • Backup, Backup, Backup
      • Control is Overrated
      • The Care & Feeding of End-Users Is a Tricky Thing
      • It Takes Years to Learn a Tool
      • Content Is Everything
      • Reuse, Reuse, Reuse
      • There Is Help Out There
      Image Credit: Dirt Road ©Ian Munroe http://flic.kr/p/6x4VJH CC BY 2.0
    • Pyrrhic Victory
      • When Your Reach Exceeds Your Grasp
    • The Dangers of Overreaching
      • Can You Support It, Long-term?
      • The Shifting Sands Underneath Your Feet
      • Your Credibility With Your End-Users
      • “Gee Whiz” vs. Mission Critical
      • Keep It Simple, Stupid
      • The Right Tool for the Right Job
    • Don’t Burn Your Bridges
      • Backup, Backup, Backup & Backup Again. Then Try a Restore.
    • Why Restore Is So Important
      • Your Site Is Sick & You Don’t Know for How Long
      • Can It Be Fixed Without a Restore?
      • How Well Does Your Server Administrator Understand Plone?
      • What Do You Stand to Lose?
      • Will Your Users Understand?
      • Do You Have Redundancy Available?
      • Disaster Planning & Recovery, Off-Site Backups
      • Ultimately, It Doesn’t Matter Unless You Can Restore
    • RETREAT!
      • Why Control Is Overrated & Technology Alone Cannot Save You
    • Must… Not… Micromanage…
      • Our Workflow Collapsed:
        • Managers Did Not Use the System Often Enough
        • Content Moldered in the Queue
      • When Somebody Finally “Went Rogue”:
        • It Was an Approver/Manager
        • It Only Happened Once in 4 Years
    • Supporting the Troops
      • A Bumper Sticker Isn’t Enough
    • More Than Training
      • Be Careful Sharing Your Pain
        • Your Users Will Rebel If You Bad-Mouth Your CMS
        • You Are There to Support Them
      • Make Your Developer(s) (& Yourself) Interact With Your Users
        • They Will Tell You What Isn’t Working
        • Empower Them to Help Themselves & Their Peers
      • Make Help Easy to Find
      • Encourage Them to Cooperate, Share & Collaborate
      • Trust Your Users
      Image Credit: ©Mike Gifford http://flic.kr/p/o8jSA CC BY-SA 2.0
    • Confessions of a Veteran
      • It Took Years to Get Here
    • Enough With the Slides
      • Let’s Go Behind The Scenes
    • Plone Wishlist
      • I Appreciate Everyone’s Hard Work. Plone Is Vastly Improved. But It Would Be Really Nice to Have:
      • Robust RSS 2.0 In/Out
      • A Safe Way to Delegate Control of Select Portlets
      • The Ability to Reuse the Same Static Text Portlet
      • A Better Backup Story for Windows Plone
    • THANK YOU TO:
      • Windows Installer Creators/Testers/Maintainer
      • Sunburst Theme & Deco.gs Creators/Testers/Maintainers
      • PloneFormGen Creators/Testers/Maintainers
      • WebLion
      • Enfold Systems
      • Product/Add-On Creators/Testers/Maintainers
      • Plone IRC Channel/Google Groups
      • Everyone Involved in the Plone Community
    • Thank You
      • Questions & Answers
      ©2011 Stephen Bollinger Except Where Noted This Presentation Is Licensed CC BY-SA 2.0 http://creativecommons.org/licenses/by-sa/2.0/