Your SlideShare is downloading. ×
  • Like
Stories from the front lines
Upcoming SlideShare
Loading in...5

Thanks for flagging this SlideShare!

Oops! An error has occurred.


Now you can save presentations on your phone or tablet

Available for both IPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Stories from the front lines


Tips, tricks and all-around survival guide for the less technically-inclined Plone server administrator from someone who has been running a Plone site in production since 2006. Highlights include how …

Tips, tricks and all-around survival guide for the less technically-inclined Plone server administrator from someone who has been running a Plone site in production since 2006. Highlights include how to unlock the power of Collections, third-party products: when and when not to use them, and the care and feeding of content owners/creators.

Published in Technology , Education
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads


Total Views
On SlideShare
From Embeds
Number of Embeds



Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

    No notes for slide


  • 1. Stories from the Front
    • 5 Years of Plone in Production
    Stephen Bollinger Web Services Librarian, F.D. Bluford Library North Carolina A&T State University
  • 2. About Me
    • Gopher (Get off my lawn, etc.)
    • HTML Since 1995™
    • “ Library” School
    • DotCom “Consultant”
    • Information Architect Hired Gun
    • Public Librarian
    • Academic Librarian
  • 3. About My Work
  • 4. Plone Experience
    • Capital Area District Library
    • Began Development in July 2006 (v2.1.3)
    • Launched in November 2006 (v2.5.1)
    • Relaunched in June 2007 (v2.5.3)
    • Upgraded in December 2007 (v3.0.3)
    • North Carolina Agricultural & Technical State University
    • Began Development in May 2010 (v4.0b1)
    • Launched in August 2010 (v4.0b4-ish)
    • Currently Running v4.0.4
  • 5. You’re in the Army Now
    • What a Veteran Would Like to Tell His Rookie Self
  • 6. Lessons Learned the Hard Way
    • Don’t Overreach
    • Backup, Backup, Backup
    • Control is Overrated
    • The Care & Feeding of End-Users Is a Tricky Thing
    • It Takes Years to Learn a Tool
    • Content Is Everything
    • Reuse, Reuse, Reuse
    • There Is Help Out There
    Image Credit: Dirt Road ©Ian Munroe CC BY 2.0
  • 7. Pyrrhic Victory
    • When Your Reach Exceeds Your Grasp
  • 8. The Dangers of Overreaching
    • Can You Support It, Long-term?
    • The Shifting Sands Underneath Your Feet
    • Your Credibility With Your End-Users
    • “Gee Whiz” vs. Mission Critical
    • Keep It Simple, Stupid
    • The Right Tool for the Right Job
  • 9. Don’t Burn Your Bridges
    • Backup, Backup, Backup & Backup Again. Then Try a Restore.
  • 10. Why Restore Is So Important
    • Your Site Is Sick & You Don’t Know for How Long
    • Can It Be Fixed Without a Restore?
    • How Well Does Your Server Administrator Understand Plone?
    • What Do You Stand to Lose?
    • Will Your Users Understand?
    • Do You Have Redundancy Available?
    • Disaster Planning & Recovery, Off-Site Backups
    • Ultimately, It Doesn’t Matter Unless You Can Restore
  • 11. RETREAT!
    • Why Control Is Overrated & Technology Alone Cannot Save You
  • 12. Must… Not… Micromanage…
    • Our Workflow Collapsed:
      • Managers Did Not Use the System Often Enough
      • Content Moldered in the Queue
    • When Somebody Finally “Went Rogue”:
      • It Was an Approver/Manager
      • It Only Happened Once in 4 Years
  • 13. Supporting the Troops
    • A Bumper Sticker Isn’t Enough
  • 14. More Than Training
    • Be Careful Sharing Your Pain
      • Your Users Will Rebel If You Bad-Mouth Your CMS
      • You Are There to Support Them
    • Make Your Developer(s) (& Yourself) Interact With Your Users
      • They Will Tell You What Isn’t Working
      • Empower Them to Help Themselves & Their Peers
    • Make Help Easy to Find
    • Encourage Them to Cooperate, Share & Collaborate
    • Trust Your Users
    Image Credit: ©Mike Gifford CC BY-SA 2.0
  • 15. Confessions of a Veteran
    • It Took Years to Get Here
  • 16. Enough With the Slides
    • Let’s Go Behind The Scenes
  • 17. Plone Wishlist
    • I Appreciate Everyone’s Hard Work. Plone Is Vastly Improved. But It Would Be Really Nice to Have:
    • Robust RSS 2.0 In/Out
    • A Safe Way to Delegate Control of Select Portlets
    • The Ability to Reuse the Same Static Text Portlet
    • A Better Backup Story for Windows Plone
  • 18. THANK YOU TO:
    • Windows Installer Creators/Testers/Maintainer
    • Sunburst Theme & Creators/Testers/Maintainers
    • PloneFormGen Creators/Testers/Maintainers
    • WebLion
    • Enfold Systems
    • Product/Add-On Creators/Testers/Maintainers
    • Plone IRC Channel/Google Groups
    • Everyone Involved in the Plone Community
  • 19. Thank You
    • Questions & Answers
    ©2011 Stephen Bollinger Except Where Noted This Presentation Is Licensed CC BY-SA 2.0