Sharepoint:
Transition from
dev to support
Are the deaf leading the
blind?

Sharepoint: Transition from dev to support
What the customer really needed
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Sharepoint: Transition from dev to support
How the programmer wrote it What operations installed How it was supported
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Sharepoint: Transition from dev to support
Case #1: Assumption is the mother of all screw ups
• Assumption: Client to delete all teamsites at
migration
• Did i verify it?
• Result: site went down due to search
engieoverloading Sharepoint
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Sharepoint: Transition from dev to support
Case #2: Prepare for the worst
Do you throw your artifacts over the wall?
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Or are you actually scripting deployment?
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Script & program defensively
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Ask for feedback
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Sharepoint: Transition from dev to support
Case #3: The misinformed consultant
• You make mistakes every single day
• When eating an elephant take one bite at a time
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How to avoid a Sharepoint Deployment Nightmare
Verify
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Educate yourself
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Communicate
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Know yourself
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Follow me: www.twitter.com/rbethleh
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Blog: www.tsunami.nl/sharepoint
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Inspiration: www.dotnetrocks.com
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Inspiration: www.projectcartoon.com
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