Session 2: Social Software

Potential Practicality Reality Chris Sparshott IBM Software Group

Part 1: Potential Part 2: Practicality Part 3: Reality

Video: How many friends do you have? Video

Part 1: Potential

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From my Blackberry device I can search all employees at IBM

I do a search on “rest” development to find an expert in that area

12 people are returned from the search results

Luis is at the top of the list and I look at his corporate profile

I can access his contact details and initiate communication from here

Instead I look at the tags that have been generated by users to describe Luis

I also look at his “About Me” to see how he describes himself.

I decide to connect with Luis via instant messaging

We chat and he will assist us with our REST questions in the evening

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Benefits Increased personal productivity Individual Community Team Team collaboration Community building 48

Break?

Part 2: Practicality

IBM Lotus Connections Social Software Lotus Connections is social software for business that empowers you to be Home page more innovative and helps you execute more quickly by using dynamic Profiles Communities networks of coworkers, partners and customers. Blogs Files Activities Wikis Dogear

Profiles Communities Quickly find the people you Create, find, join, and work with All your social software needs communities of people who need by searching across your ready for business share a common interest, organization and connecting to responsibility, or area of others. expertise Bookmarks Blogs Activities Save, organize and share Use a weblog to present your Organize your work, plan next bookmarks; discover idea and get feedback from steps, and easily tap your bookmarks that have been others; learn from the expertise expanding professional network qualified by others with similar and experience of others who to help execute your everyday interests & expertise blog deliverables, faster Homepage Files Wikis Manage your attention by Upload and share any type of file Create wiki spaces for viewing relevant social data with colleagues and individuals, groups, and aggregated across your communities. Store versions and communities to coauthor pages. subscriptions, notifications, and view downloads, comments and View changes across pages, network of colleagues. ratings. ratings, and comments.

Profiles Quickly find the people you need by searching across your organization and connecting to others. Scenario 1: Informing, Interacting and monitoring your network Scenario 2: Finding expertise from user generated tag content and adding colleagues to your network Scenario 3: Find expertise through personal and company related content Scenario 4: Associating a keyword or tag to a colleague to make them easier to discover Scenario 5: Assess suitability of network invites Video

Bookmarks Save, organize and share bookmarks; discover bookmarks that have been qualified by others with similar interests & expertise Scenario 1: Finding relevant knowledge quickly Scenario 2: Bookmark Web Sites and applications Scenario 3: Find colleagues with similar interests Scenario 4: Find specialist communities Video

Communities Create, find, join, and work with communities of people who share a common interest, responsibility, or area of expertise Scenario 1: Create a community Scenario 2: Change the theme Scenario 3: Create a page that all community members can edit Scenario 4: Manage tasks in a fully functioning community Scenario 5: Help each other through a community Video

Activities Organize your work, plan next steps, and easily tap your expanding professional network to help execute your everyday deliverables, faster Scenario 1: create an activity using a template and integration with Lotus notes Video

Files Upload and share any type of file with colleagues and communities. Store versions and view downloads, comments and ratings. Scenario 1: Sharing a file Video

Lotus Connections Strategy • Deliver business value through social software • Focus on the human assets • Unearth collaborative knowledge • Discover organic innovation that is happening everyday • Connect the ideas to the people who can turn them into assets which derive business value

Break?

Part 3: Reality http://w w w .f lickr.com/photos/pigpogm/25905220/

Profiles Communities Quickly find the people you Create, find, join, and work with All your social software needs communities of people who need by searching across your ready for business share a common interest, organization and connecting to responsibility, or area of others. expertise Bookmarks Blogs Activities Save, organize and share Use a weblog to present your Organize your work, plan next bookmarks; discover idea and get feedback from steps, and easily tap your bookmarks that have been others; learn from the expertise expanding professional network qualified by others with similar and experience of others who to help execute your everyday interests & expertise blog deliverables, faster Homepage Files Wikis Manage your attention by Upload and share any type of file Create wiki spaces for viewing relevant social data with colleagues and individuals, groups, and aggregated across your communities. Store versions and communities to coauthor pages. subscriptions, notifications, and view downloads, comments and View changes across pages, network of colleagues. ratings. ratings, and comments.

Architecture HTTP Server & Proxy Cache Common Services REST API JMX Administration PUT DELETE POST GET Navigational Header Lotus Connections Services Person Profiles Communities Blogs Dogear Activities Home page Card User Directory Other Enterprise Services File LDAP RDB System eMail SAP …

Loose integration • lightweight, independent services • Synergy: the whole is greater than the sum of its parts • Incremental adoption: start anywhere, go anywhere • Simple, standard integration and extensibility • Consistent administration

Integration with homepage

Integration with application pages

Deployment Scenarios

High Level Architecture Lotus® Connections Service Corporate LDAP Directory •WAS 6.1 (including IHS) on: •IBM TDS 6 •Red Hat Enterprise Linux® ES v4 •MS Active Directory 2003/ADAM •Windows 2003 Server •Lotus Domino® v7/v8 •AIX •Novell eDirectory •SuSE Linux •Sun ONE Browser One or more service… •Windows® (IE 6/7, Firefox 2) •Activities •SLED 10 XGL (Firefox 2) •Profiles •Mac OSX (Firefox 2 •Dogear RDMS •WebSphere Portal •Blogs •DB2® 9.1 ® Rich Clients •Communities •Oracle 10G ® •Lotus Notes® •Home page •SQL Server 2005 •Lotus Sametime® •Files •Microsoft Office •Wiki •Microsoft Outlook Feed support •Atom based Readers •Custom Applications Web and Rich Clients

Pilot Deployment • Supports only Windows 2003 • Maximum of 100 concurrent users • Installation installs WebSphere Application Server 6.1.0.13 and DB2 Express • No LDAP is installed, and no integration with existing LDAP • Registered users are imported into the Self Contained Pilot via a text file • Can migrate data from this pilot to a production deployment

Proof of Concept Deployment HTTP JDBC HTTPS Browser Feed Reader IHS/WAS RDBMS Plug -in ITDS ITDI Connections • Appropriate for simple demos, light testing • Lotus Connect services must be installed into their own WepSphere Application Server instance – Can not all be loaded into default server1 – Should use separate profiles using WepSphere Application Server profile manager (best practice) – Can also be created using ‘wsadmin’ script into a single profile

Small Production Deployment LDAP AP 9 LD 38 rt Po HTTP JDBC TDI HTTPS Connector Browser Alternate Feed Reader IHS/WAS RDBMS Connections ITDI Repository Plug -in • Appropriate for deployment to workgroup, small business, small deployment • TDI can combine data from an LDAP and alternate repository (e.g. PeopleSoft, SAP, etc)

Scaleable Deployment Deployment Manager NFS/NSF HR DB ERP DB HTTP 1 NODE 1 LDAP Connections Browser EDGE 1 Profiles Feed Reader Data Only Plug-in HTTP 2 NODE 2 RDBMS TDI Connections • Appropriate for enterprise deployments • WebSphere Application Server servers must have common file share for Activities and Blogs service • Edge, LDAP, DB2, IHS can be also be clustered if desired

Where to next?

Coffee?

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Session 2: Social Software

by Chris Sparshott

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