Successful Bottom Line Practices<br />Bonnie Canavino<br /> President<br />Red Cherry Certified Organic Labs<br />IECSC 20...
Spa Inner-Line to Bottom Line<br />
Our Spa Blueprint Definition<br />Who, What & When of Inventories<br />Treatment VS Dispensary<br />Laundry Room VS Locker...
Spa Size & Culture Difference<br />
Inventory Where?<br />If you Use, See or Smell it… Inventory it!<br />Develop an over head Cost = Lights /Energy/ Water<br...
Add up the over head - total for one week!<br />List with Cost for Utilities<br />List Support Payroll expense <br />Recep...
Add up 3 (three) one hour basic services and divide by 3 to formulate your base dollar per hour standard charge<br />Dolla...
Who-What-When of inventories<br />
Where We Were, Are and Going<br />
Design a service room “BLUEPRINT” based on the number of bookable service per day, per week etc.<br />Signature Profession...
“Lavender Day Spa”“BLUEPRINT” Massage Room<br />16oz. Signature Cert Organic Unscented Oils<br />16oz. Sig Blend-1<br />16...
Dispensary Weekly / Daily<br />Back Bar Pro Products: in a Dispensary for Exotic Services: by costs, usage and control<br ...
Dispensary “Does and Don’ts”<br />Do Not<br />Leave it an open-to-take<br />Leave the control to a part-timer…Cover Import...
Manual Heaven or Hell!<br />
Ordering Strategy<br />Keep a ledger of what’s hot and what’s not so hot<br />Mirror the Hot? Developing your spa culture!...
Review to Refresh & Rejuvenate<br />
Red Cherry Group<br />Booth 1416<br />
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Successful Bottom Line Practices09

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Presentation at IECSC Fort Lauderdale...Experience knowledge to fine tune your spa success.

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Successful Bottom Line Practices09

  1. 1. Successful Bottom Line Practices<br />Bonnie Canavino<br /> President<br />Red Cherry Certified Organic Labs<br />IECSC 2009<br />
  2. 2. Spa Inner-Line to Bottom Line<br />
  3. 3. Our Spa Blueprint Definition<br />Who, What & When of Inventories<br />Treatment VS Dispensary<br />Laundry Room VS Locker Room<br />Services Match the product Usage<br />Blue print of Service Product measurements<br />Manuals measure UP<br />Ordering Strategy<br />What’s Hot & What’s Not product Levels<br />Impulse VS Last Minute Purchasing<br />Lets examine Today<br />
  4. 4. Spa Size & Culture Difference<br />
  5. 5. Inventory Where?<br />If you Use, See or Smell it… Inventory it!<br />Develop an over head Cost = Lights /Energy/ Water<br />Support Payroll + <br />Service Room <br />Amenities<br />Operations <br />Service Cost <br />Keep Looking<br />Product Per Service Cost <br />Laundry <br />
  6. 6. Add up the over head - total for one week!<br />List with Cost for Utilities<br />List Support Payroll expense <br />Reception, laundry, retail, mgr. etc.<br />List Support Expenses<br />Amenities, Locker supplies, etc.<br />Add up the number bookable hours in one week for one service room, then multiple the number of rooms<br />Now divide the number of bookable hours by the total $ over head.. <br />Example Spa 5 rooms = 10 hours per day X 5 = <br />50 services a day X 6 days 300 bookable hours per week…<br />Divide into the expenses per week of 2500.00 =<br /> 8.33 per service hour of support staff expense<br />Over head-Cost Formula!<br />
  7. 7. Add up 3 (three) one hour basic services and divide by 3 to formulate your base dollar per hour standard charge<br />Dollar Per Hour Charge?<br />Facial<br />Body Wrap<br />Body Massage<br />110.00<br />95.00<br />78.00<br />110.00 + 95.00 + 78.00 = 283.00 Divide by 3 = 94.33<br />
  8. 8. Who-What-When of inventories<br />
  9. 9. Where We Were, Are and Going<br />
  10. 10. Design a service room “BLUEPRINT” based on the number of bookable service per day, per week etc.<br />Signature Professional Products<br />Daily Use items per services<br />Laundry per service<br />Room amenities = robes etc.<br />Equipment & tool list<br />Design a weekly inventory sheet <br />Services match the Product usage<br />
  11. 11. “Lavender Day Spa”“BLUEPRINT” Massage Room<br />16oz. Signature Cert Organic Unscented Oils<br />16oz. Sig Blend-1<br />16oz. Sunflower-1<br />8oz. Extra Virgin Olive Oil-1<br />8 oz. Jojoba Oil-1<br />Disposables<br />1 box Kleenex-2<br />Plastic trash bags-7<br />Laundry per service<br />5 organic cotton flat sheets<br />2 organic cotton blankets<br />Room amenities <br />5 organic cotton robes <br />Equipment & tool list<br />One Hot Cabi<br />One heat Lamp<br />Design a weekly inventory sheet <br />Services match the Product usage<br />
  12. 12. Dispensary Weekly / Daily<br />Back Bar Pro Products: in a Dispensary for Exotic Services: by costs, usage and control<br />Back Bar Bulk Basic Pro Service items<br />Back Bar Laundry: weekly use /per day<br />Back Bar Room Amenities: Robes, Candles Etc.<br />Back Bar Extra Tools <br /> and Equipment<br />Experiment and find your <br />spa culture’s formula<br />
  13. 13. Dispensary “Does and Don’ts”<br />Do Not<br />Leave it an open-to-take<br />Leave the control to a part-timer…Cover Important times<br />Leave it Unlocked<br />Use Disposable Dispensary Plastic and Paper Cups!<br />Do<br />Assign a Controller<br />Create a signin-take sheet<br />Inventory weekly<br />Demand weekly maintenance and inventory<br />Demand Dispense in only Sanitized <br /> Bottle and Jars<br />Experiment and find your spa culture’s formula !<br />
  14. 14. Manual Heaven or Hell!<br />
  15. 15. Ordering Strategy<br />Keep a ledger of what’s hot and what’s not so hot<br />Mirror the Hot? Developing your spa culture!<br />Eliminate the not so hot ? Good temp Gage<br />Create a month to month Calendar and base it on the prior year to analyze the up and coming months<br />Match you order projection with reality and forecasting.<br />
  16. 16. Review to Refresh & Rejuvenate<br />
  17. 17. Red Cherry Group<br />Booth 1416<br />
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