SpagoBI Webinar                                              July 26, 2011                                               S...
Agenda                  SpagoBI                  The eBAM Project                  Process Analysis in a Real Business Use...
SpagoBI       Open Source Business Intelligencewww.spagobi.org
SpagoBI Conceptual Modelwww.spagobi.org
SpagoBI – Open Source BI Suite       • SpagoBI supports advanced BI functionalities             –    Reporting, charts, in...
The eBAM Project       Open Source Business Activity Monitoringwww.spagobi.org
Business Activity Monitoring       • Aggregation, analysis, and presentation of         real-time information about activi...
The eBAM Project       • eBAM is an open source platform for Business         Activity Monitoring             – Within the...
eBAM Logical Work Cyclewww.spagobi.org
eBAM Components                  1. Meta Model                  2. Design Environment                  3. Run Time Environ...
eBAM Meta Model          • Model relevant business information                  – Services ( = process sub-units)         ...
eBAM Design Environment       •      Define services and messages of interest       •      Define message adapters       •...
eBAM Run Time Environment          • Detect events based on messages                  – Adaptors to intercept messages    ...
eBAM Run Time Environment (2)              Process Control                                            Presentation        ...
eBAM Features Summary           Event-based real-time process data management           Gather data from heterogeneous sou...
eBAM & SpagoBI       Business Process Analysis in a Real Business Use Casewww.spagobi.org
Real Business Scenario       •      On-line reservations of healthcare services via single point of              contact i...
Business Use Case Logical Interactions                         • Integrated with BPM                             – Start/s...
eBAM & SpagoBI At Work                   Data Source                    Adaptor                       Events     REAL TIME...
SpagoBI Real Time Consolewww.spagobi.org
SpagoBI Real Time Console (2)www.spagobi.org
Process Mining       • SpagoBI integrates the         Weka open source         data mining engine       • Mining on data r...
eBAM + SpagoBI - Conclusions        • Features              –   Real Time BI              –   Process mining              ...
Questions & Answers                      SpagoBI Webinar                        July 26, 2011                  THANK YOU F...
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Webinar - An Open Source Platform for Business Process Mining

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The presentation supported the webinar, delivered by Alessandra Toninelli, SpagoBI Consultant, on 26th July 2011.

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Webinar - An Open Source Platform for Business Process Mining

  1. 1. SpagoBI Webinar July 26, 2011 SpagoBI An Open Source Platform for Business Process Mining Alessandra Toninelli SpagoBI Consultant – Research & Innovation Division Engineering Group alessandra.toninelli@eng.itwww.spagobi.org
  2. 2. Agenda SpagoBI The eBAM Project Process Analysis in a Real Business Use Case Questions & Answerswww.spagobi.org
  3. 3. SpagoBI Open Source Business Intelligencewww.spagobi.org
  4. 4. SpagoBI Conceptual Modelwww.spagobi.org
  5. 5. SpagoBI – Open Source BI Suite • SpagoBI supports advanced BI functionalities – Reporting, charts, interactive dashboards – OLAP, Data mining – Ad-hoc reporting, query by example – Real time • Entirely open source • Multiple deployment solutions – Server, as-a-Service, cloud • Business approach – BI projects, data mining projects – Vertical applications (by product, market, area)www.spagobi.org
  6. 6. The eBAM Project Open Source Business Activity Monitoringwww.spagobi.org
  7. 7. Business Activity Monitoring • Aggregation, analysis, and presentation of real-time information about activities inside organizations and involving customers and partners. [Gartner, Inc.] • What for ? – Provide real-time information on service state – Identify issues and new business opportunities – Support decision making and (re)action to eventswww.spagobi.org
  8. 8. The eBAM Project • eBAM is an open source platform for Business Activity Monitoring – Within the SOA Eclipse Project • Implemented using standard technology – OSGi • Monitoring – Services, Processes – Applications – Infrastructureswww.spagobi.org
  9. 9. eBAM Logical Work Cyclewww.spagobi.org
  10. 10. eBAM Components 1. Meta Model 2. Design Environment 3. Run Time Environmentwww.spagobi.org
  11. 11. eBAM Meta Model • Model relevant business information – Services ( = process sub-units) – Messages • Header • Body • Associated adaptorwww.spagobi.org
  12. 12. eBAM Design Environment • Define services and messages of interest • Define message adapters • XML specifications – Graphical designer within Eclipse IDEwww.spagobi.org
  13. 13. eBAM Run Time Environment • Detect events based on messages – Adaptors to intercept messages • Raise alerts & events – Rules, Complex Event Processing • Visualize alerts & events – RT console & dashboardswww.spagobi.org
  14. 14. eBAM Run Time Environment (2) Process Control Presentation Console Dashboard Services Alert Services Meta model Rules Services - CEP Cache area SLA Event Manager Adapter DataFlow Services Log, JMS, SOAP, XML, JDBC ali External Event External Event External Event provider provider providerwww.spagobi.org
  15. 15. eBAM Features Summary Event-based real-time process data management Gather data from heterogeneous sources Rules and/or CEP engine Definition of alarms, notifications & SLAs Monitoring console and control on processes & services Analytical meta-model with historical data analysiswww.spagobi.org
  16. 16. eBAM & SpagoBI Business Process Analysis in a Real Business Use Casewww.spagobi.org
  17. 17. Real Business Scenario • On-line reservations of healthcare services via single point of contact in one of the largest regions in Italy – SOA infrastructure – Services as business process sub-units • Project goals 1. Real Time monitoring of citizens’ and organizations’ operations • Alarms & notifications (to detect critical situations) 2. Process data mining • To understand and re-organize the reservation network structurewww.spagobi.org
  18. 18. Business Use Case Logical Interactions • Integrated with BPM – Start/stop of processes • Interacting with monitored objects – Bidirectionalwww.spagobi.org
  19. 19. eBAM & SpagoBI At Work Data Source Adaptor Events REAL TIME Real Time Console Other SpagoBI Engines Event Manager HISTORICAL ANALYSIS Database DASHBOARDS KPI REPORTSwww.spagobi.org
  20. 20. SpagoBI Real Time Consolewww.spagobi.org
  21. 21. SpagoBI Real Time Console (2)www.spagobi.org
  22. 22. Process Mining • SpagoBI integrates the Weka open source data mining engine • Mining on data related to reservation – Clustering to identify which treatments collect most request wrt. to territorial dimensions • citizens’ attributes • social indicatorswww.spagobi.org
  23. 23. eBAM + SpagoBI - Conclusions • Features – Real Time BI – Process mining – Entirely open source – Deployed in a real business scenario • Useful Links – The eBAM Project www.eclipse.org/ebam/ – SpagoBI www.spagobi.orgwww.spagobi.org
  24. 24. Questions & Answers SpagoBI Webinar July 26, 2011 THANK YOU FOR ATTENDINGwww.spagobi.org
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