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Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
Webinar - An Open Source Platform for Business Process Mining
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Webinar - An Open Source Platform for Business Process Mining

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The presentation supported the webinar, delivered by Alessandra Toninelli, SpagoBI Consultant, on 26th July 2011.

The presentation supported the webinar, delivered by Alessandra Toninelli, SpagoBI Consultant, on 26th July 2011.

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  • 1. SpagoBI Webinar July 26, 2011 SpagoBI An Open Source Platform for Business Process Mining Alessandra Toninelli SpagoBI Consultant – Research & Innovation Division Engineering Group alessandra.toninelli@eng.itwww.spagobi.org
  • 2. Agenda SpagoBI The eBAM Project Process Analysis in a Real Business Use Case Questions & Answerswww.spagobi.org
  • 3. SpagoBI Open Source Business Intelligencewww.spagobi.org
  • 4. SpagoBI Conceptual Modelwww.spagobi.org
  • 5. SpagoBI – Open Source BI Suite • SpagoBI supports advanced BI functionalities – Reporting, charts, interactive dashboards – OLAP, Data mining – Ad-hoc reporting, query by example – Real time • Entirely open source • Multiple deployment solutions – Server, as-a-Service, cloud • Business approach – BI projects, data mining projects – Vertical applications (by product, market, area)www.spagobi.org
  • 6. The eBAM Project Open Source Business Activity Monitoringwww.spagobi.org
  • 7. Business Activity Monitoring • Aggregation, analysis, and presentation of real-time information about activities inside organizations and involving customers and partners. [Gartner, Inc.] • What for ? – Provide real-time information on service state – Identify issues and new business opportunities – Support decision making and (re)action to eventswww.spagobi.org
  • 8. The eBAM Project • eBAM is an open source platform for Business Activity Monitoring – Within the SOA Eclipse Project • Implemented using standard technology – OSGi • Monitoring – Services, Processes – Applications – Infrastructureswww.spagobi.org
  • 9. eBAM Logical Work Cyclewww.spagobi.org
  • 10. eBAM Components 1. Meta Model 2. Design Environment 3. Run Time Environmentwww.spagobi.org
  • 11. eBAM Meta Model • Model relevant business information – Services ( = process sub-units) – Messages • Header • Body • Associated adaptorwww.spagobi.org
  • 12. eBAM Design Environment • Define services and messages of interest • Define message adapters • XML specifications – Graphical designer within Eclipse IDEwww.spagobi.org
  • 13. eBAM Run Time Environment • Detect events based on messages – Adaptors to intercept messages • Raise alerts & events – Rules, Complex Event Processing • Visualize alerts & events – RT console & dashboardswww.spagobi.org
  • 14. eBAM Run Time Environment (2) Process Control Presentation Console Dashboard Services Alert Services Meta model Rules Services - CEP Cache area SLA Event Manager Adapter DataFlow Services Log, JMS, SOAP, XML, JDBC ali External Event External Event External Event provider provider providerwww.spagobi.org
  • 15. eBAM Features Summary Event-based real-time process data management Gather data from heterogeneous sources Rules and/or CEP engine Definition of alarms, notifications & SLAs Monitoring console and control on processes & services Analytical meta-model with historical data analysiswww.spagobi.org
  • 16. eBAM & SpagoBI Business Process Analysis in a Real Business Use Casewww.spagobi.org
  • 17. Real Business Scenario • On-line reservations of healthcare services via single point of contact in one of the largest regions in Italy – SOA infrastructure – Services as business process sub-units • Project goals 1. Real Time monitoring of citizens’ and organizations’ operations • Alarms & notifications (to detect critical situations) 2. Process data mining • To understand and re-organize the reservation network structurewww.spagobi.org
  • 18. Business Use Case Logical Interactions • Integrated with BPM – Start/stop of processes • Interacting with monitored objects – Bidirectionalwww.spagobi.org
  • 19. eBAM & SpagoBI At Work Data Source Adaptor Events REAL TIME Real Time Console Other SpagoBI Engines Event Manager HISTORICAL ANALYSIS Database DASHBOARDS KPI REPORTSwww.spagobi.org
  • 20. SpagoBI Real Time Consolewww.spagobi.org
  • 21. SpagoBI Real Time Console (2)www.spagobi.org
  • 22. Process Mining • SpagoBI integrates the Weka open source data mining engine • Mining on data related to reservation – Clustering to identify which treatments collect most request wrt. to territorial dimensions • citizens’ attributes • social indicatorswww.spagobi.org
  • 23. eBAM + SpagoBI - Conclusions • Features – Real Time BI – Process mining – Entirely open source – Deployed in a real business scenario • Useful Links – The eBAM Project www.eclipse.org/ebam/ – SpagoBI www.spagobi.orgwww.spagobi.org
  • 24. Questions & Answers SpagoBI Webinar July 26, 2011 THANK YOU FOR ATTENDINGwww.spagobi.org

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