Your SlideShare is downloading. ×
SIMPDA 2011 - An Open Source Platform for Business Process Mining
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

SIMPDA 2011 - An Open Source Platform for Business Process Mining

687
views

Published on

The presentation and the paper supported the speech by Alessandra Toninelli, SpagoBI Consultant, within the Full Paper Section of SIMPDA 2011 (Campione d'Italia, Italy; 29th June - 1st July 2011), the …

The presentation and the paper supported the speech by Alessandra Toninelli, SpagoBI Consultant, within the Full Paper Section of SIMPDA 2011 (Campione d'Italia, Italy; 29th June - 1st July 2011), the First International Symposium on Data-Driven Process Discovery and Analysis.

Published in: Technology

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
687
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
24
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Alessandra Toninelli, Angelo Bernabei & Grazia Cazzin An Open Source Platform for Business Process Mining Alessandra Toninelli SpagoBI Consultant – Research & Innovation Division Engineering Group alessandra.toninelli@eng.itwww.spagobi.org
  • 2. Agenda SpagoBI The eBAM Project Process Analysis in a Real Business Use Case Conclusions & Future Workwww.spagobi.org
  • 3. SpagoBI Open Source Business Intelligencewww.spagobi.org
  • 4. SpagoBI Conceptual Modelwww.spagobi.org
  • 5. SpagoBI – Open Source BI Suite • SpagoBI supports advanced BI functionalities – Reporting, charts, interactive dashboards – OLAP, Data mining – Ad-hoc reporting, query by example – Real time • Entirely open source • Multiple deployment solutions – Server, as-a-Service, cloud • Business approach – BI projects, data mining projects – Vertical applications (by product, market, area)www.spagobi.org
  • 6. The eBAM Project Open Source Business Activity Monitoringwww.spagobi.org
  • 7. Business Activity Monitoring • Aggregation, analysis, and presentation of real-time information about activities inside organizations and involving customers and partners. [Gartner, Inc.] • What for ? – Provide real-time information on service state – Identify issues and new business opportunities – Support decision making and (re)action to eventswww.spagobi.org
  • 8. The eBAM Project • eBAM is an open source platform for Business Activity Monitoring – Within the SOA Eclipse Project • Implemented using standard technology – OSGi • Monitoring – Services, Processes – Applications – Infrastructureswww.spagobi.org
  • 9. eBAM Components 1. Meta Model – Services (process sub-units) – Messages – Alarms 2. Design Environment – Define services and messages of interest – Define message adapters – XML specifications – Graphical designer within Eclipse IDE 3. Run Time Environment – Events intercepted by adapters – Alerts & CEP – RT console & dashboardswww.spagobi.org
  • 10. eBAM Run Time Environment Process Control Presentation Console Dashboard Services Alert Services Meta model Rules Services - CEP Cache area SLA Event Manager Adapter DataFlow Services Log, JMS, SOAP, XML, JDBC…ali External Event External Event External Event provider provider providerwww.spagobi.org
  • 11. eBAM Design Environmentwww.spagobi.org
  • 12. eBAM Features Summary Event-based real-time process data management Gather data from heterogeneous sources Rules and/or Complex Event Processing (CEP) engine Definition of alarms, notifications & SLAs Monitoring console and control on processes & services Analytical meta-model with historical data analysiswww.spagobi.org
  • 13. eBAM & SpagoBI Business Process Analysis in a Real Business Use Casewww.spagobi.org
  • 14. Real Business Scenario • On-line reservations of healthcare services via single point of contact in one of the largest regions in Italy – SOA infrastructure – Services as business process sub-units • Project goals 1. Real Time monitoring of citizens’ and organizations’ operations • Alarms & notifications (to detect critical situations) 2. Process data mining • To understand and re-organize the reservation network structurewww.spagobi.org
  • 15. Business Use Case Logical Interactions • Integrated with BPM – Start/stop of processes • Interacting with monitored objects – Bidirectionalwww.spagobi.org
  • 16. eBAM & SpagoBI At Work Data Source Adaptor Events REAL TIME Real Time Console Other SpagoBI Engines Event Manager HISTORICAL ANALYSIS Database DASHBOARDS KPI REPORTSwww.spagobi.org
  • 17. SpagoBI Real Time Consolewww.spagobi.org
  • 18. SpagoBI Real Time Console (2)www.spagobi.org
  • 19. SpagoBI Real Time Console (3)www.spagobi.org
  • 20. Process Mining • SpagoBI integrates the Weka open source data mining engine • Mining on data related to reservation – Clustering to identify which treatments collect most request wrt. to territorial dimensions • citizens’ attributes • social indicatorswww.spagobi.org
  • 21. Conclusions & Future Work • eBAM + SpagoBI – Real Time BI – Process mining – Entirely open source – Deployed in a real business scenario • Future Developments – Enhance support for process mining – More business use cases… looking for input ☺www.spagobi.org
  • 22. Questions and Answerswww.spagobi.org