Design for User Experience

Slide 1: Design for User Experience, Steve Agalloco

Slide 2: User Experience n. the overall experience and satisfaction a user has when using a product or system

Slide 3: User Experience is multifaceted!

Slide 4: User Experience is… -a multi-disciplinary process of design - Information Architecture - Interaction Design - Ethnography - Branding - Library Science - Usability

Slide 5: A story…

Slide 6: Thirsty, vending machine

Slide 7: The solution?

Slide 8: Transparency

Slide 9: What is an experience?

Slide 10: Language for communication: Signs & Labels Affordances

Slide 11: Experiences can be designed

Slide 12: Unconscious vs. Conscious Focus on the problem; not on the solution

Slide 13: Redefine the problem

Slide 14: Observe, Listen, Try then do it all over again

Slide 15: Do you want to know the weather? Or what to wear tomorrow? Or how long the commute will take?

Slide 17: Sometimes it’s worth Going the extra mile

Slide 19: Be smarter than the machine

Slide 22: Remove unnecessary barriers

Slide 25: Design for use

Slide 29: Only communicate what is necessary

Slide 34: User Experience at Ethicon

Slide 35: Before & After After: Before: Slightly more work in Excel Lots of work in Excel Web Upload Difficulty Reporting on Data Web Administration Improved Reporting

Slide 36: End-User Satisfaction 

Slide 37: Where next?

Slide 38: Complexity Kills

Slide 39: Less is less

Slide 40: Shorter projects, more iterations

Slide 41: Thank You!