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2009 COSO Guidance & Impact




                              1
Agenda
How COSO’s 2009
 Monitoring Guidance
 Impacts Smaller Co.
Leveraging 2009 Guidance to
 Cut Costs
Practical SOX Compliance
 Steps
Dealing with External
 Auditors
Key Remediation and
 Reporting Issues

                               2
Quick Overview of COSO
 COSO was formed in 1985
 Introduced a Framework for internal controls in 1992
 COSO is comprised by five professional associations:
 American Accounting Association
 AICPA (American Institute of Certified Public Accountants)
 FEI (Financial Executives International)
 IIA (The Institute of Internal Auditors) and
 IMA (Institute of Management Accountants)




                                                               3
The Face of COSO

                                                                                                 Mr. Treadway




                                                                                               Committee of
                                                                                               Sponsoring
                                                                                               Organizations of
                                                                                               Treadway Commission
                                                                                               (aka COSO)


Charles C. Cox (far left); Bevis Longstreth (second from left); John S. R. Shad (second from
right); James C. Treadway, Jr. (far right)




          Source: www.sechistorical.org
                                                                                                                     4
COSO Guidance - Timeline
                                  1987 - 1997 Fraud
                   Monitoring                                                   Monitoring
                                   report on public
                   Guidance on                        ERM Framework             Guidance
       u9
       a1
       d8
       r7
        F                        companies – Issued     Issued 2004
                   Derivatives                                                   Issued
             r
            tp
            re
             o                           1999
                   Issued 1996                                                  Feb. 2009

                                                                                             2010
1985




                                     oaG
                                      fciu
                                     red
                                       n                        d7–1
                                                                a 29
                                                                u07
                                                                rF
                  Framework                                        lprr
                                                                   iboe
                                                                     np
                                                                  cuto
                  Introduced         ua
                                    ib
                                    l
                                    c  rS
                                      Pm
                                       l
                                       e
                                                                       sac
                                                                       –no
                                                                        im
                                                                        ep
                    in 1992               iaC
                                         sno
                                         ep m
                                                                        iC
                                                                      ngo
                                                                       Sm
                                                                      on
                                    2us
                                   0nu
                                     Je
                                   6ed  I
                                                                          9e(
                                                                            J
                                                                           2u
                                                                         )0n




                                                                                             5
How to get COSO Materials
Free download to executive summaries (e.g.
 introduction or overview documents) of their
 guidance materials located at
 http://www.coso.org/guidance.htm
www.cpa2biz.com : site represents AICPA and
 COSO related products. Search terms such as
 Internal controls, or COSO etc.



                                                6
2009 COSO Monitoring Guidance
                   Introduction
                  Free Download
           Intended for CFO, CEO, BOD
                 and AC members



                                         Vol. 1 Guidance Overview
                                        Intended for C-Level, BOD
                                          and AC Members, and
                                         Director of Internal Audit




                                                                 7
2009 COSO Monitoring Guidance
                    Vol.II Application
            Discusses How guidance Impacts
            And Links to 1992 and 2006 COSO
                   Guidance materials
          Audience: DIA, Internal Audit Staff etc.



                                                           Vol. III Examples
                                                     Provides templates to leverage
                                                     Monitoring Guidance Theory
                                                     Audience: DIA, Internal Audit
                                                                Staff etc.




                                                                                  8
Vol. #1 - Overview
• Four Sections
1. Purpose of Guidance
2. Nature & Purpose of Monitoring
3. A Model for Monitoring
4. Summary Considerations




                                    9
The Purpose of the Guidance
Two Primary Objectives:
  1. To help improve the effectiveness & efficiency of their
     internal control systems
  2. To provide practical guidance that illustrates how
     monitoring can be incorporated into an organization’s
     internal control process.




                                                           10
Application of Guidance
Designed to meet all three control
 objectives of COSO Framework
Due to SOX compliance Guidance
 has a primary focus on internal
 controls over financial reporting




                                      11
Guidance Does Not:
Change to COSO framework or its 2006 guidance
Dictate risks or controls that organization must
 consider
Mandate the exact monitoring procedures that
 organizations must follow
Increase the monitoring effort for organizations in
 areas where monitoring is already effective or
Mandate a certain level or formality of monitoring
 documentation, including the use of certain terms

                                                       12
Nature and Purpose of Monitoring
COSO Framework states that “monitoring ensures
 that internal controls continues to operate effectively”
 by leveraging two related principles:
  1. Ongoing and/or separate evaluations enable
     management to determine whether the other
     components of internal control continue to function
     over time.
  2. Internal control deficiencies are identified and
     communicated in a timely manner to those parties
     responsible for taking corrective action and to
     management and the board as appropriate.
                                                           13
Linking the 2 Principles to 2006 COSO guidance


 Principle #19: Ongoing
 & Separate
 Evaluations

 Principle #20:
 Reporting Deficiencies




 Source: 2006 COSO guidance, vol #3


                                                 14
Establishing a Model for Monitoring

Effective approach to
 monitoring involves:
  1.    Establishing a
        Foundation
  2.    Designing &
        Executing Monitoring
        procedures
  3.    Assessing & Reporting




                                             15
Establishing a Foundation
A tone at the top that stresses
 the importance of monitoring
Effective organizational structure that considers the
 roles of management and the board in regard to
 monitoring, and places people with appropriate
 capabilities, objectivity, authority and resources in
 monitoring roles and
Baseline understanding of internal control
 effectiveness

                                                         16
Design & Execute
Prioritize Risks: Evaluate controls in areas of
 meaningful risk
ID Controls: select appropriate controls for
 evaluation from across any or all of COSO’s 5
 components
ID information that will be persuasive in supporting
 conclusions about control effectiveness
Implement monitoring procedures: evaluate that
 information through a mix of ongoing monitoring and
 separate evaluations
                                                    17
Assessing and Reporting
              Results
Prioritize findings
Provide support at the
 appropriate organization level
 for conclusions regarding the
 effectiveness of internal
 controls and
Follow up on corrective action:
 Facilitate prompt corrective
 actions and documentation as
 necessary
                                   18
Assessing and Reporting Results
       * Prioritize & Communicate Results
ID and Prioritizing potential control deficiencies
 allows organizations to determine
  1. The levels to which the potential deficiencies should
     be reported and
  2. Corrective action, if any, that should be taken
Factors influencing prioritization include:
  1. Likelihood that deficiency will materially affect the
     achievement of organizational objective
  2. Effectiveness of compensating controls and
  3. Aggregating effect of multiple deficiencies

                                                             19
Assessing and Reporting Results
                     *Reporting
Internally: Usually ELC (entity-level controls) are
 reported to senior management and the board
Externally:
  1. Each Co. will have different requirements as to the
     depth of reporting requirements (e.g. private co. vs.
     publicly traded).
  2. Management should evaluate third parties which may
     require reporting documents (e.g. external auditors,
     regulators etc.).


                                                             20
Other Considerations in Reporting
Monitoring Controls Outsourced to Others
  1. For SOX SAS 70 reports and their evaluations may be
     sufficient
  2. Management must evaluate both financial and
     operational outsourced providers




                                                           21
Vol. II – Application Overview




                                 22
Vol. II – Application
                    “Quick Tip”

                                        Concept and it’s
                                        application in
                                        Grey area




Tips on How to Read
Vol.II: Grey areas are
only suggestions.
Application may vary
Co. by Co.


                                                           23
Application of
                   “Tone at the Top”
 Management’s tone influences the way employees conduct and react
  to monitoring.
 Examples of documenting the monitoring of “Tone at the Top”
  include:
    Communicating expectations to employees (via employee manual,
     performance evaluation, sign-off on risk/control matrices, or other
     SOX related documents).
    Taking action for control problems by documenting control
     failures and including remediation plan or compensating control
     for each gap.
    Documentation of follow-up procedures for any control failures
     identified (via ____________ or ______________)


                   Action Item: Update Performance Evaluations         24
Application of “Organizational Structure”
 Role of Management & the BOD
     Senior Management evaluates the day-to-day control and monitoring activities
     (Evidenced in SOX or other related document sign-off)
    BOD has an oversight role, in which they are responsible for
       Understanding risks to organizational objectives

       Controls that management has put in place to mitigate those risks

       How management monitors to help ensure that the internal system continues to
        operate effectively
       NOTE: Evidence should be documented in the BOD/AC minutes

       Guidance offers four suggestions for the BOD to perform it’s oversight
        responsibilities (1) Inquiries & Observation of management, (2) Internal audit
        function (if present) (3) Hired resources or specialists when necessary and (4)
        external auditors.
 Characteristics of Evaluators



              Action Item: Principle #19 and #2 of COSO can leverage evidence of
              Monitoring Risks                                                        25
Application of “Organizational Structure” (continued)
 Characteristics of Evaluators
    Self-review: evaluation of one’s own work
          Benefit: usually affords the 1st opportunity to ID control deficiencies
     Peer Review: evaluation of co-worker’s or peer’s work
         Benefit: the individual is close to the control and maybe in the best position
          to ID and correct control deficiencies
     Supervisory Review: evaluation of subordinate’s work
         Benefit: same as above Peer Review
     Impartial Review: often includes internal audit function, people from other
      departments or external parties
         Benefit: Most objective concerning results and can place more reliance on the
          effectiveness of ICFR




                       Source: Vol.2: Figure 5, pg13                                       26
Baseline Understanding of Internal Control Effectiveness

 COSO provides three primary reasons internal control systems fail
  due to:
   1.  Not designed and implemented properly
   2. Designed & Implemented properly BUT environment changes
       and control system DOESN’T change accordingly
   3. Designed & Implemented properly BUT operation changes
       rendering the control as ineffective to mitigate control risks
    Based upon the three primary reasons controls fail, COSO
       suggests a baseline allows management to have a starting point
       to address changes (i.e. process or control variances) in “real-
       time”




                                                                          27
Monitoring Changes
COSO offers a high-level overview of an internal
 control change continuum as follows:




                                                    28
Change Continuum Definitions
 Control Baseline — Monitoring starts with a supported understanding of the internal control
  system’s design and of whether controls have been implemented to accomplish the
  organization’s internal control objectives. As management gains experience with monitoring, its
  baseline understanding will expand based on the results of monitoring. Baseline is the starting
  point and a new control baseline established over time through monitoring.
 Change Identification — The risk assessment component of internal control identifies changes
  in processes or risks and verifies that the design of underlying controls remains effective.
  Monitoring, through the use of ongoing and separate evaluations, should consider the risk
  assessment component’s ability to identify and address those changes .
 Change Management — When changes in the operation of controls have occurred, or when
  needed changes in control design are identified, monitoring verifies that the internal control
  system manages the changes and establishes a new control baseline for the modified controls.
 Control Revalidation/Update — When ongoing monitoring procedures use persuasive
  information, they can routinely revalidate the conclusion that controls are effective, thus
  maintaining a continuous control baseline. When ongoing monitoring uses less-persuasive
  information, or when the level of risk warrants, monitoring periodically revalidates control
  operation through separate evaluations using appropriately persuasive information.




                                                                                              29
Change Continuum Evidence




                            Risk/Control
     Narrative/Flowcharts                  ELC - Assessment
                            matrices




                                                              30
Change Continuum Evidence




      Test Scripts with   Sub-certifications
      supporting          on Controls
      documents




                                               31
Change Continuum Evidence



            Policy &
                               Change Mgmt   Documentation
            Procedure for
                               Form          Authorization with
            changes                          Changes (1)




(1) See Appendix B-Chg Mgmt Narrative Form
                                                                  32
Vol. II Application of Design & Execute



                                Source: Vol.2 Figure 7
                                COSO 2009 Monitoring
                                Guidance




                                                   33
Risk Assessment
•COSO’s monitoring guidance does not state
to create a separate risk assessment just for
monitoring
•Prioritizing risks will allow management to
decide on the type, timing and extent of
monitoring of controls
•Risk Factors to consider:
     1. Nature of Operations
     2. Changes in Operations
     3. Environmental Factors
     4. Susceptibility to Theft or Fraud



                                                34
COSO’s Risk Assessment Examples
                          Revenue
                          Example without
                          score detail and
                          objective = Vol.2




                          Inventory
                          Example with
                          score detail
                          without objective
                          = Vol.3




                                              35
36
ID Key Controls
•   Key-Controls determination can occur at various levels within an
    organization (e.g. supervisor of a plant has different key
    monitoring controls than the CFO.
•   Key-Control Analysis can be facilitated by considering factors
    that increase the risk that the internal control system will fail to
    properly manage or mitigate a given risk, these factors are:
     1. Complexity
     2. Judgment
     3. Manual vs. Automated
     4. Known Control Failures
     5. Competence/experience of personnel
     6. Risk of management override
     7. Likelihood of control failure detection



                                                                           37
ID Persuasive Information
•Persuasive information is both suitable AND
sufficient in the circumstances and give the
evaluator reasonable, but not necessarily
absolute, support for the conclusion regarding
the continued effectiveness of the internal
control system in a given risk area.
•Suitable information MUST be relevant,
reliable and timely.
•Sufficiency is a measure of the quantity of
information (i.e., whether the evaluator has
enough suitable information)




                                                 38
ID Persuasive Information (Cont.)
        Relevance of Information
 Direct vs. Indirect Information
 Information that directly confirms the operations of the control is
  more relevant than indirect
 Direct: substantiates the operation of controls and obtained by:
   1.  Observing controls in operation
   2. Reperformance or
   3. Otherwise evaluating their operation directly and can be useful in
       both ongoing monitoring and separate evaluations
 Indirect: is all other information that may indicate a change or failure
  in the operation of controls such as:
   1.   Operating statistics
   2.   Key risk indicators
   3.   Key performance indicators and
   4.   Comparative industry metrics
                                                                        39
ID Persuasive Information (Cont.)
        Reliability of Information
 Reliable information: is accurate, verifiable and comes from an
  objective source.
    Accurate information: represents the degree to which information can
     reasonably be expected to be free from error and/or to communicate
     results that reflect reality.
    Verifiable: represents information that can be established, confirmed or
     substantiated as true.
    Objectivity: is the degree to which the information source is unbiased
     when evaluated




                                                                                40
ID Persuasive Information (Cont.)
                   Sufficient Information
 Management is required to maintain sufficient
  suitable information to support its conclusion
  on the effectiveness of internal controls.
 SEC has provided smaller public companies
  with a general guideline dependent upon risks
  to determine the sufficient level of support.




                                                   41
SEC’s Guidance on Information



                   http://www.sec.gov/info/s
                   mallbus/404guide.pdf




                                               42
AICPA new sampling rules
Better understanding of how much is enough in Multi-
Locations
  •May 2008: AICPA issued new Sampling
  guidelines to align better with their risk
  based auditing standards (i.e. SAS 101 to
  SAS 112).
  •Management should consider multi-location
  issues as documented in this new guidance
  as PCAOB and SEC do not provide best
  practices on how to make sample selections
  on a risk-based approach for multi-locations.




                                                       43
Implementing Monitoring
 COSO Provides in
 Vol.3 Example of
 Implementing
 Monitoring Processes
 for Inventory, which
 the template can be
 applied to any
 business cycle,
 including IT.


Can add columns for
1)Evidence to Collect
2)Qty of Evidence (is it all stores
and all months, if so what
periods)




                                      44
Assess & Report
                   Prioritize Findings by Risk


Risk Examples
provided by Vol.
2, have one
example of
each type of
Risk Rating
Type (by
Significance
and Likelihood)



                                                 45
Vol. 2 – Applying Concepts of Monitoring
                     Prioritized Risks
Extends the concept in
prior slide, in how to
prioritize monitoring
efforts by rating as well
(i.e. High, Med. Low)




                                                   46
IT Guidance to Help Prioritize Findings
              2006 SOX IT Guidance
              helps users to assess the
              prioritization based upon
              risks

              Site: www.isaca.org




                                          47
Reporting Results

Internal Reporting: protocol must be established.
 Typically includes senior management and the board.
External Reporting: a properly designed & executed
 monitoring program helps support external
 certifications or assertions because it provides
 persuasive information that internal control operated
 effectively at a point in time or during a particular
 period.



                                                         48
Follow-up Corrective
          Action
COSO’s suggested documentation should include
 evidence of:
  Reporting items agrees to source scoping documents
  Evidence collected support that the control has been
   adequately corrected/remediated
  Management approval of corrective action and related
   evidence




                                                          49
Leveraging 2009 Guidance
Linking Monitoring Principles (i.e. Principal #19 and
 20) to actual business processes (i.e. Financial
 Statement Close Process, Inventory etc.) will reduce
 the number of key controls required to assess for SOX
Providing more detailed monitoring reports
 substantiates management’s evidence of reviewing
 key controls
Guidance provides management more information on
 how to leverage key controls for more than one type
 of risk
                                                         50
Practical Steps Using 2009 Guidance
 Step 1: Entity-Level Control Assessment, use color coding offered by
  2006 COSO Guidance
 Step2: Risk Assessment exercise should include IT to prevent any
  miscommunication of prioritizing risks for the organization
 Step 3: Evaluate Monitoring guidance issued 2009 by COSO, especially
  considering three top templates from the guidance:
   1.  Quarterly and Annual Management Representations (vol.3 –
       Appendix B)
   2. Enterprise Wide Risk Matrix (vol.3 – Appendix C)
   3. Prioritize Risk and Controls (vol.2 – pg. 51 to pg. 55)




                                                                         51
Segregation of Duties (SOD)
2009 Due to economy less staff and more work
 allocated to others.
Leveraging too smaller staff size may cause a lack of
 SOD.
2009 & 2006 COSO Guidance have stated
 compensating controls are the critical factor to avoid
 a material weakness.




                                                          52
SOD Case Study




                 53
Dealing with External Auditors
Early discussions about the guidance and where you
 plan to leverage the guidance
  Planning & Scoping: leverage guidance to lower number
   key controls on entity-level assessment
  Risk assessment process: may require technical memo
   to provide to sox files and distributed to external
   auditors how guidance has revised and prioritized
   resources for sox assessment
  Key Control ID: inform external auditors on where they
   may be able to leverage more monitoring controls

                                                        54
Key Remediation and Reporting Issues
Material weaknesses
  IT General Controls: primarily related to change
   management.
  Financial Close Process: primarily related to high risk
   areas dealing with accounting transactions, which are
   complex and/or involve significant judgment
     Tax issues
     Valuation

     Going Concern related issues (intangibles etc.)




                                                             55
Q&A
               My Contact info:

                 Sonia Luna:
             Office: (213) 250-5700 x206
                 Cell: (323) 828-5862
   700 S. Flower St. #1100, Los Angeles, CA 90017
    Email: sluna@sox-solutions.com
         Blog: www.sox-blog.com
Twitter: http://twitter.com/Sox_Solutions

                                                    56

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Coso Monitoring Training Final

  • 1. 2009 COSO Guidance & Impact 1
  • 2. Agenda How COSO’s 2009 Monitoring Guidance Impacts Smaller Co. Leveraging 2009 Guidance to Cut Costs Practical SOX Compliance Steps Dealing with External Auditors Key Remediation and Reporting Issues 2
  • 3. Quick Overview of COSO  COSO was formed in 1985  Introduced a Framework for internal controls in 1992  COSO is comprised by five professional associations:  American Accounting Association  AICPA (American Institute of Certified Public Accountants)  FEI (Financial Executives International)  IIA (The Institute of Internal Auditors) and  IMA (Institute of Management Accountants) 3
  • 4. The Face of COSO Mr. Treadway Committee of Sponsoring Organizations of Treadway Commission (aka COSO) Charles C. Cox (far left); Bevis Longstreth (second from left); John S. R. Shad (second from right); James C. Treadway, Jr. (far right) Source: www.sechistorical.org 4
  • 5. COSO Guidance - Timeline 1987 - 1997 Fraud Monitoring Monitoring report on public Guidance on ERM Framework Guidance u9 a1 d8 r7 F companies – Issued Issued 2004 Derivatives Issued r tp re o 1999 Issued 1996 Feb. 2009 2010 1985 oaG fciu red n d7–1 a 29 u07 rF Framework lprr iboe np cuto Introduced ua ib l c rS Pm l e sac –no im ep in 1992 iaC sno ep m iC ngo Sm on 2us 0nu Je 6ed I 9e( J 2u )0n 5
  • 6. How to get COSO Materials Free download to executive summaries (e.g. introduction or overview documents) of their guidance materials located at http://www.coso.org/guidance.htm www.cpa2biz.com : site represents AICPA and COSO related products. Search terms such as Internal controls, or COSO etc. 6
  • 7. 2009 COSO Monitoring Guidance Introduction Free Download Intended for CFO, CEO, BOD and AC members Vol. 1 Guidance Overview Intended for C-Level, BOD and AC Members, and Director of Internal Audit 7
  • 8. 2009 COSO Monitoring Guidance Vol.II Application Discusses How guidance Impacts And Links to 1992 and 2006 COSO Guidance materials Audience: DIA, Internal Audit Staff etc. Vol. III Examples Provides templates to leverage Monitoring Guidance Theory Audience: DIA, Internal Audit Staff etc. 8
  • 9. Vol. #1 - Overview • Four Sections 1. Purpose of Guidance 2. Nature & Purpose of Monitoring 3. A Model for Monitoring 4. Summary Considerations 9
  • 10. The Purpose of the Guidance Two Primary Objectives: 1. To help improve the effectiveness & efficiency of their internal control systems 2. To provide practical guidance that illustrates how monitoring can be incorporated into an organization’s internal control process. 10
  • 11. Application of Guidance Designed to meet all three control objectives of COSO Framework Due to SOX compliance Guidance has a primary focus on internal controls over financial reporting 11
  • 12. Guidance Does Not: Change to COSO framework or its 2006 guidance Dictate risks or controls that organization must consider Mandate the exact monitoring procedures that organizations must follow Increase the monitoring effort for organizations in areas where monitoring is already effective or Mandate a certain level or formality of monitoring documentation, including the use of certain terms 12
  • 13. Nature and Purpose of Monitoring COSO Framework states that “monitoring ensures that internal controls continues to operate effectively” by leveraging two related principles: 1. Ongoing and/or separate evaluations enable management to determine whether the other components of internal control continue to function over time. 2. Internal control deficiencies are identified and communicated in a timely manner to those parties responsible for taking corrective action and to management and the board as appropriate. 13
  • 14. Linking the 2 Principles to 2006 COSO guidance Principle #19: Ongoing & Separate Evaluations Principle #20: Reporting Deficiencies Source: 2006 COSO guidance, vol #3 14
  • 15. Establishing a Model for Monitoring Effective approach to monitoring involves: 1. Establishing a Foundation 2. Designing & Executing Monitoring procedures 3. Assessing & Reporting 15
  • 16. Establishing a Foundation A tone at the top that stresses the importance of monitoring Effective organizational structure that considers the roles of management and the board in regard to monitoring, and places people with appropriate capabilities, objectivity, authority and resources in monitoring roles and Baseline understanding of internal control effectiveness 16
  • 17. Design & Execute Prioritize Risks: Evaluate controls in areas of meaningful risk ID Controls: select appropriate controls for evaluation from across any or all of COSO’s 5 components ID information that will be persuasive in supporting conclusions about control effectiveness Implement monitoring procedures: evaluate that information through a mix of ongoing monitoring and separate evaluations 17
  • 18. Assessing and Reporting Results Prioritize findings Provide support at the appropriate organization level for conclusions regarding the effectiveness of internal controls and Follow up on corrective action: Facilitate prompt corrective actions and documentation as necessary 18
  • 19. Assessing and Reporting Results * Prioritize & Communicate Results ID and Prioritizing potential control deficiencies allows organizations to determine 1. The levels to which the potential deficiencies should be reported and 2. Corrective action, if any, that should be taken Factors influencing prioritization include: 1. Likelihood that deficiency will materially affect the achievement of organizational objective 2. Effectiveness of compensating controls and 3. Aggregating effect of multiple deficiencies 19
  • 20. Assessing and Reporting Results *Reporting Internally: Usually ELC (entity-level controls) are reported to senior management and the board Externally: 1. Each Co. will have different requirements as to the depth of reporting requirements (e.g. private co. vs. publicly traded). 2. Management should evaluate third parties which may require reporting documents (e.g. external auditors, regulators etc.). 20
  • 21. Other Considerations in Reporting Monitoring Controls Outsourced to Others 1. For SOX SAS 70 reports and their evaluations may be sufficient 2. Management must evaluate both financial and operational outsourced providers 21
  • 22. Vol. II – Application Overview 22
  • 23. Vol. II – Application “Quick Tip” Concept and it’s application in Grey area Tips on How to Read Vol.II: Grey areas are only suggestions. Application may vary Co. by Co. 23
  • 24. Application of “Tone at the Top”  Management’s tone influences the way employees conduct and react to monitoring.  Examples of documenting the monitoring of “Tone at the Top” include:  Communicating expectations to employees (via employee manual, performance evaluation, sign-off on risk/control matrices, or other SOX related documents).  Taking action for control problems by documenting control failures and including remediation plan or compensating control for each gap.  Documentation of follow-up procedures for any control failures identified (via ____________ or ______________) Action Item: Update Performance Evaluations 24
  • 25. Application of “Organizational Structure”  Role of Management & the BOD  Senior Management evaluates the day-to-day control and monitoring activities (Evidenced in SOX or other related document sign-off)  BOD has an oversight role, in which they are responsible for  Understanding risks to organizational objectives  Controls that management has put in place to mitigate those risks  How management monitors to help ensure that the internal system continues to operate effectively  NOTE: Evidence should be documented in the BOD/AC minutes  Guidance offers four suggestions for the BOD to perform it’s oversight responsibilities (1) Inquiries & Observation of management, (2) Internal audit function (if present) (3) Hired resources or specialists when necessary and (4) external auditors.  Characteristics of Evaluators Action Item: Principle #19 and #2 of COSO can leverage evidence of Monitoring Risks 25
  • 26. Application of “Organizational Structure” (continued)  Characteristics of Evaluators  Self-review: evaluation of one’s own work  Benefit: usually affords the 1st opportunity to ID control deficiencies  Peer Review: evaluation of co-worker’s or peer’s work  Benefit: the individual is close to the control and maybe in the best position to ID and correct control deficiencies  Supervisory Review: evaluation of subordinate’s work  Benefit: same as above Peer Review  Impartial Review: often includes internal audit function, people from other departments or external parties  Benefit: Most objective concerning results and can place more reliance on the effectiveness of ICFR Source: Vol.2: Figure 5, pg13 26
  • 27. Baseline Understanding of Internal Control Effectiveness  COSO provides three primary reasons internal control systems fail due to: 1. Not designed and implemented properly 2. Designed & Implemented properly BUT environment changes and control system DOESN’T change accordingly 3. Designed & Implemented properly BUT operation changes rendering the control as ineffective to mitigate control risks  Based upon the three primary reasons controls fail, COSO suggests a baseline allows management to have a starting point to address changes (i.e. process or control variances) in “real- time” 27
  • 28. Monitoring Changes COSO offers a high-level overview of an internal control change continuum as follows: 28
  • 29. Change Continuum Definitions  Control Baseline — Monitoring starts with a supported understanding of the internal control system’s design and of whether controls have been implemented to accomplish the organization’s internal control objectives. As management gains experience with monitoring, its baseline understanding will expand based on the results of monitoring. Baseline is the starting point and a new control baseline established over time through monitoring.  Change Identification — The risk assessment component of internal control identifies changes in processes or risks and verifies that the design of underlying controls remains effective. Monitoring, through the use of ongoing and separate evaluations, should consider the risk assessment component’s ability to identify and address those changes .  Change Management — When changes in the operation of controls have occurred, or when needed changes in control design are identified, monitoring verifies that the internal control system manages the changes and establishes a new control baseline for the modified controls.  Control Revalidation/Update — When ongoing monitoring procedures use persuasive information, they can routinely revalidate the conclusion that controls are effective, thus maintaining a continuous control baseline. When ongoing monitoring uses less-persuasive information, or when the level of risk warrants, monitoring periodically revalidates control operation through separate evaluations using appropriately persuasive information. 29
  • 30. Change Continuum Evidence Risk/Control Narrative/Flowcharts ELC - Assessment matrices 30
  • 31. Change Continuum Evidence Test Scripts with Sub-certifications supporting on Controls documents 31
  • 32. Change Continuum Evidence Policy & Change Mgmt Documentation Procedure for Form Authorization with changes Changes (1) (1) See Appendix B-Chg Mgmt Narrative Form 32
  • 33. Vol. II Application of Design & Execute Source: Vol.2 Figure 7 COSO 2009 Monitoring Guidance 33
  • 34. Risk Assessment •COSO’s monitoring guidance does not state to create a separate risk assessment just for monitoring •Prioritizing risks will allow management to decide on the type, timing and extent of monitoring of controls •Risk Factors to consider: 1. Nature of Operations 2. Changes in Operations 3. Environmental Factors 4. Susceptibility to Theft or Fraud 34
  • 35. COSO’s Risk Assessment Examples Revenue Example without score detail and objective = Vol.2 Inventory Example with score detail without objective = Vol.3 35
  • 36. 36
  • 37. ID Key Controls • Key-Controls determination can occur at various levels within an organization (e.g. supervisor of a plant has different key monitoring controls than the CFO. • Key-Control Analysis can be facilitated by considering factors that increase the risk that the internal control system will fail to properly manage or mitigate a given risk, these factors are: 1. Complexity 2. Judgment 3. Manual vs. Automated 4. Known Control Failures 5. Competence/experience of personnel 6. Risk of management override 7. Likelihood of control failure detection 37
  • 38. ID Persuasive Information •Persuasive information is both suitable AND sufficient in the circumstances and give the evaluator reasonable, but not necessarily absolute, support for the conclusion regarding the continued effectiveness of the internal control system in a given risk area. •Suitable information MUST be relevant, reliable and timely. •Sufficiency is a measure of the quantity of information (i.e., whether the evaluator has enough suitable information) 38
  • 39. ID Persuasive Information (Cont.) Relevance of Information  Direct vs. Indirect Information  Information that directly confirms the operations of the control is more relevant than indirect  Direct: substantiates the operation of controls and obtained by: 1. Observing controls in operation 2. Reperformance or 3. Otherwise evaluating their operation directly and can be useful in both ongoing monitoring and separate evaluations  Indirect: is all other information that may indicate a change or failure in the operation of controls such as: 1. Operating statistics 2. Key risk indicators 3. Key performance indicators and 4. Comparative industry metrics 39
  • 40. ID Persuasive Information (Cont.) Reliability of Information  Reliable information: is accurate, verifiable and comes from an objective source.  Accurate information: represents the degree to which information can reasonably be expected to be free from error and/or to communicate results that reflect reality.  Verifiable: represents information that can be established, confirmed or substantiated as true.  Objectivity: is the degree to which the information source is unbiased when evaluated 40
  • 41. ID Persuasive Information (Cont.) Sufficient Information  Management is required to maintain sufficient suitable information to support its conclusion on the effectiveness of internal controls.  SEC has provided smaller public companies with a general guideline dependent upon risks to determine the sufficient level of support. 41
  • 42. SEC’s Guidance on Information http://www.sec.gov/info/s mallbus/404guide.pdf 42
  • 43. AICPA new sampling rules Better understanding of how much is enough in Multi- Locations •May 2008: AICPA issued new Sampling guidelines to align better with their risk based auditing standards (i.e. SAS 101 to SAS 112). •Management should consider multi-location issues as documented in this new guidance as PCAOB and SEC do not provide best practices on how to make sample selections on a risk-based approach for multi-locations. 43
  • 44. Implementing Monitoring COSO Provides in Vol.3 Example of Implementing Monitoring Processes for Inventory, which the template can be applied to any business cycle, including IT. Can add columns for 1)Evidence to Collect 2)Qty of Evidence (is it all stores and all months, if so what periods) 44
  • 45. Assess & Report Prioritize Findings by Risk Risk Examples provided by Vol. 2, have one example of each type of Risk Rating Type (by Significance and Likelihood) 45
  • 46. Vol. 2 – Applying Concepts of Monitoring Prioritized Risks Extends the concept in prior slide, in how to prioritize monitoring efforts by rating as well (i.e. High, Med. Low) 46
  • 47. IT Guidance to Help Prioritize Findings 2006 SOX IT Guidance helps users to assess the prioritization based upon risks Site: www.isaca.org 47
  • 48. Reporting Results Internal Reporting: protocol must be established. Typically includes senior management and the board. External Reporting: a properly designed & executed monitoring program helps support external certifications or assertions because it provides persuasive information that internal control operated effectively at a point in time or during a particular period. 48
  • 49. Follow-up Corrective Action COSO’s suggested documentation should include evidence of: Reporting items agrees to source scoping documents Evidence collected support that the control has been adequately corrected/remediated Management approval of corrective action and related evidence 49
  • 50. Leveraging 2009 Guidance Linking Monitoring Principles (i.e. Principal #19 and 20) to actual business processes (i.e. Financial Statement Close Process, Inventory etc.) will reduce the number of key controls required to assess for SOX Providing more detailed monitoring reports substantiates management’s evidence of reviewing key controls Guidance provides management more information on how to leverage key controls for more than one type of risk 50
  • 51. Practical Steps Using 2009 Guidance  Step 1: Entity-Level Control Assessment, use color coding offered by 2006 COSO Guidance  Step2: Risk Assessment exercise should include IT to prevent any miscommunication of prioritizing risks for the organization  Step 3: Evaluate Monitoring guidance issued 2009 by COSO, especially considering three top templates from the guidance: 1. Quarterly and Annual Management Representations (vol.3 – Appendix B) 2. Enterprise Wide Risk Matrix (vol.3 – Appendix C) 3. Prioritize Risk and Controls (vol.2 – pg. 51 to pg. 55) 51
  • 52. Segregation of Duties (SOD) 2009 Due to economy less staff and more work allocated to others. Leveraging too smaller staff size may cause a lack of SOD. 2009 & 2006 COSO Guidance have stated compensating controls are the critical factor to avoid a material weakness. 52
  • 54. Dealing with External Auditors Early discussions about the guidance and where you plan to leverage the guidance Planning & Scoping: leverage guidance to lower number key controls on entity-level assessment Risk assessment process: may require technical memo to provide to sox files and distributed to external auditors how guidance has revised and prioritized resources for sox assessment Key Control ID: inform external auditors on where they may be able to leverage more monitoring controls 54
  • 55. Key Remediation and Reporting Issues Material weaknesses IT General Controls: primarily related to change management. Financial Close Process: primarily related to high risk areas dealing with accounting transactions, which are complex and/or involve significant judgment  Tax issues  Valuation  Going Concern related issues (intangibles etc.) 55
  • 56. Q&A My Contact info: Sonia Luna: Office: (213) 250-5700 x206 Cell: (323) 828-5862 700 S. Flower St. #1100, Los Angeles, CA 90017 Email: sluna@sox-solutions.com Blog: www.sox-blog.com Twitter: http://twitter.com/Sox_Solutions 56