Julie Hawker       Cosmic The Value of SocialImpact Measurement
Impact Matters• Social Audit• SROI• Triple-bottom line• Reports• Strategy loop• Stakeholders
In the beginning… 1996
COSMIC• ICT Services                  Consultancy Services   – Web                        Leadership Development   – Tra...
Digital Inclusion
Visionary
Social Audit 2006Summary of Recommendations• Review our approach to our work with young people ….. to focus on providing  ...
That’s Business!
StrategyBuild the Business                     Create the Culture
Business      Charity with                                               generating                        Charity        ...
People and Skills
Stakeholders                                 COSMICs Stakeholder Map  Town                                 District       ...
Is not an option!
COSMIC ValuesInspirational   Supportive        Innovative           Ethical             Friendly                Looking af...
Catch the Cow!• “if you want milk don’t sit on a  stool in the middle of a field in the  hope that the cow will back up to...
Julie HawkerChief Executive, COSMIC  julie@cosmic.org.uk     @cosmicjulie
The Value of Impact Measurement, Julie Hawker
The Value of Impact Measurement, Julie Hawker
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The Value of Impact Measurement, Julie Hawker

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The Value of Impact Measurement, Julie Hawker

  1. 1. Julie Hawker Cosmic The Value of SocialImpact Measurement
  2. 2. Impact Matters• Social Audit• SROI• Triple-bottom line• Reports• Strategy loop• Stakeholders
  3. 3. In the beginning… 1996
  4. 4. COSMIC• ICT Services  Consultancy Services – Web  Leadership Development – Training (SE) – Tech Support  Workshops – Consultancy  Summer Schools – SEO  Student placements – Digital Marketing  Work Experience  Research• ICT Projects  Digital Inclusion pilots – ICT for Communities – Digital Mentoring – Social Impact Tracker
  5. 5. Digital Inclusion
  6. 6. Visionary
  7. 7. Social Audit 2006Summary of Recommendations• Review our approach to our work with young people ….. to focus on providing an effective work experience• Look at providing a more diverse range of training opportunities to satisfy the needs of older learners• Continuation of negotiations with partner organisations for mobile training resources to be achieved ‘post-Shuttle’• Marketing services specifically to SME’s and VCOs (separately)• Review of proposals to structure services into a ‘multi-disciplinary’ and client- centred arrangement• Regular information to clients on new technologies etc – Clients Newsletter• Explore further potential for improved work / life balance policies• Introduction of a new support and supervision structure with the appointment of team leaders• Continual development of opportunities to promote our work nationally and to host visits.
  8. 8. That’s Business!
  9. 9. StrategyBuild the Business Create the Culture
  10. 10. Business Charity with generating Charity Social Social fundraised or profit, Commercial generating benefit Purpose grant donated in enterprise income enterprise Business income part to charity Social Impact Blended returns Financial ImpactSource : Cheng et al 2010, Venturesome
  11. 11. People and Skills
  12. 12. Stakeholders COSMICs Stakeholder Map Town District Local Council Council Schools Community Partners Groups Staff Young Directors People County Youth Club Councils Drop-In COSMIC Members Customers Trainees Paying Customers Funders Volunteers Partners LocalCommunity Chambers Rotary Club Groups of Commerce
  13. 13. Is not an option!
  14. 14. COSMIC ValuesInspirational Supportive Innovative Ethical Friendly Looking after Always seeking Being true to Approaching all Finding ways others in all new ways to ourselves and contact andto encourage, we do improve and what we believe communication lead and – treating enhance our in – honesty, with a warm excite people as we work and fairness, integrity heart like to be impact treated
  15. 15. Catch the Cow!• “if you want milk don’t sit on a stool in the middle of a field in the hope that the cow will back up to you!” • “Screw It – Lets Do It” Richard Branson
  16. 16. Julie HawkerChief Executive, COSMIC julie@cosmic.org.uk @cosmicjulie
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