Buying enterprise software isn't easy. In fact, it's just as complicated as global sourcing, if not more so (and that's why IT professionals make great global sourcing professionals, as noted in a recent article from Global Services). You're buying something that's immaterial and, these days, ephemeral, but just as costly once all the "hidden" costs are taken into account.
What's worse, a mistake can cost you many times the initial purchase price. Accidentally spot buy 10,000 parts incompatible with your current assembly? You sell them at a 10% loss, take a one time hit, learn your lesson, and move on. Move too quickly on that new, on-premise, e-Sourcing platform to take advantage of that limited time "special discount" and lock in a five year term on a platform that is thoroughly incompatible with your ERP? There's an additional seven to eight figures, up front, of custom integration work plus significant third party maintenance each year to keep the middleware running each time you patch your ERP or your new e-Sourcing platform and "break" the custom middleware.
Thus, when it comes to enterprise software, you need to be prepared. This presentation, which summarizes the 8-part Sourcing Innovation Series on Buying Enterprise Software, walks you through each step of the process and points out what you need to watch out for when making an enterprise software purchase.
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