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Sound Telecom - Appointment Quest Training
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Sound Telecom - Appointment Quest Training
1.
Appointment Quest Training © Sound
Telecom 2014
2.
Logging In Open
your web browser and type in the website address: http://www.appointmentquest.com/business Login information will be provided to you
3.
To Make an
Appointment Click “Make Appointment”
4.
Select Appointment Type
This information varies by account.
5.
Choose Date and
Time Available dates/times highlight when you mouse over them.
6.
New Customer If
the customer is new, fill out their info.
7.
Return Customer Click
the Returning Customer tab and find their info.
8.
Finalizing and Confirming
Checkmark the Notification, Confirmation, and Reminder boxes, then click Make Appointment, then click Confirm.
9.
Reschedule an Appointment
Click the first letter of the last name
10.
Finding the Client
Click the client’s name
11.
Confirm Correct Client
By reading the information, then click the Appointments tab
12.
Find the Appointment
By clicking 1 future appointment
13.
Reschedule Click the
reschedule button, then make a new appointment
14.
Cancel an Appointment
To cancel, follow the reschedule procedure, but instead of pressing Reschedule, press Cancel
15.
If you have
any questions, please contact your Account Manager at 1-877-257-9289
Download Now