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  • 1. Healthcare Sherpa LLC“To provide cost-effective and efficient Revenue Cycle Management (RCM) services to US healthcare Providers with minimal risk.” 1
  • 2. About Sherpa Indian Operations started over 5 years ago Joint venture with Global Info Vision Onsite client relationship team Operation delivery center in India Healthcare Domain expertise Compliant 2
  • 3. About SherpaOur Parent company is iCool Technologies Inc . CRM Fleet Management Digital Marketing Healthcare Solutions Banking and Financial Solutions CS Biosciences Pvt. Ltd. Life Science and Biotech Distribution Wallace Biopharma Inc (Biotechnology Manufacturing) Malaysia 3
  • 4. ARE YOU SATISFIED….… 1. With your billing strategies? 2. With your billing revenue? 3. With your coding accuracy?ARE YOU AWARE OF……. A. Government Incentive Programs? B. Office of Inspector General (OIG) Regulations? If you answered “NO” to any of the above questions, then “Healthcare Sherpa” has a solution for you! 4
  • 5. SHERPA SOLUTIONS & FOCUS… We take care of Credentialing, Coding, Billing, Accounts Receivable, and Government incentive program so Physicians can focus on Patient care! Details… 5
  • 6. SHERPA • Solutions with optimal results • Faster collection under 20 days handling • Expertise in Various • Initiatives • Forefront in Government Programs & OIG regulations • 6
  • 7. The SHERPA ADVANTAGE AR Days <30 Visit Accuracy >99% (Avg. # of AR days) (# of visits captured in past year) 2205 40 <30 1046 SHERPA OTHER SHERPA OTHER Payer Mix TAT <24 Hrs (% of payments by source) (# of hours taken for posting in past year) 48 Gov’t Private 26% 22 56% Gov’t Self Private 4% 70% 40% Self SHERPA OTHER 4% SHERPA OTHER * Source - American Medical Association Reporting. 7
  • 8. PROCESS WORK FLOW 8
  • 9. SHERPA PROCESS PERFORMANCE Measurable Objectives & Status (Year 2011) Customer Complaints 100.00% 0.05% 0.04% 0.04% 50.00% 0.03% 0.03% Errors % 0.00% 0.02% 0.02% 0.01% 0.01% 0.00% Aug Jul Dec Oct Apr Jun Sep May Nov Deliverable Quality Error Rate  Consistent in meeting business objectives Target 99.95% 0.05% Achieved 99.97% 0.03%  Quality audit Methodology 9
  • 10. Process Up to 8 weeks! Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Results… 10
  • 11. HOW CAN WE EARN YOUR BUSINESS? 11
  • 12. Thank You! Contact… “Healthcare Sherpa” (888) 995 – 7437 info@healthcaresherpa.com 12