How to implement effectiveGovernance without killing a forest
so why is it like this?
we get lost
the celery effect..
SharePoint knows nothing…
tech features not outcomes
I don’t see a tech problem   It’s Not Technology Problem
we’re not focussing right
SharePoint  Governance means a lot ofdifferent things    to a lot ofdifferent people   and for the
assurance vs governance
assurance is a guarantee
So we get this governance stuff into a document so we can all use it?
By @Naoko_Strega
holistic governance
the celery effect..
Paper-less Governance
Size doesn’t matterdoes size matter?
Mummy…where does Governance come from?where doesBOARDS from? GOVERNANCE it come
real world example
in-place governance
centre of excellence
SharePoint Tummeler
No trees were harmed in thecreation of this presentation 
Thanks for your time  and attention…
Governance Services:SharePoint Governance is the key element to the success of yourorganisations SharePoint project.The wo...
Requirements Services:The world of business (our customers) is complex, chaotic and everchanging, so facilitating business...
Adoption Services:Technology is easy, driving value and adoption through your organisationwith SharePoint is complex at be...
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
How to implement effective governance without killing a forest
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How to implement effective governance without killing a forest

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How to implement effective Governance without killing a forest.
Presented at a joint event with Raona and AvePoint.

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  • Soulsailor Consulting is a small innovative and disruptive organisation focussed on:"Enabling organis­ational value by disrupting technology projects"
  • So that’s the definition of governance nailed.But what about SharePoint itself? Well I think and I’m sure you all think that SharePoint is actually pretty great, a platform that has huge capabilities and can deliver a significant amount of value to an organisation…BUT, If SharePoint is such a great product and governance is such as straightforward concept then why are we having this conversation?
  • Project failure – is not that you haven’t delivered SharePoint project, hit the targets on the Gannt chart – its that you’ve not delivered the expected outcomes of the business:User Experience isn’t what they wantNot delivering business valuePoor user adoptionLack of ROI
  • SharePoint projects failing is fundamentally because of the “Celery Effect”Celery contains 6 calories. But the mere act of digesting said stalk burns more like 10 calories, resulting in a negative caloric intake.This is like spending lots of time and effort, licenses, hardware and project time and money, but not delivering anything the business needs¾ of SharePoint projects I was aware of over the past 5 years DID NOT deliver true Business ValueWhat are some of the key reasons?
  • No Shared Understanding or proper business IT alignmentResults in the IT and business rift growing further… burning bridges when we’re meant to be working together and delivering measurable value.
  • We’re looking at problems with an IT/Technology focus – SharePoint Knows Nothing…It doesn’t know your business, sector, organisation, business problem
  • We allow projects to be specified as SharePoint features not business outcomesWe ask people what do they want and they ask what the technology can do… saying “anything” never works, so we turn to the wheel for a grounded explanation.STORYRequirements copied and pasted from the Microsoft web site!Have any of you seen that kind of behaviour from a client?
  • Notice I haven’t said that the technology sucksI haven’t said that SharePoint “can’t be made to do that”The technology isn’t the problem here guys…You guys are awesome and we can make SharePoint do ANYTHING… So why is this all so hard?Why are there SharePoint project problems?Why do we have a HUGE SharePoint Business Value problem?
  • As we said at the start, Governance is key to delivering SharePoint well and we need a new view to inspire people to change the way they work.REAL SharePoint Governance is the key to solving this dilemma.But what most of us do at the moment is very myopic; we need a different view, a wider view…Lets think about a couple of specific things I think warrant getting right and being clear about
  • ‘SharePoint Governance’ means a lot of different things to a lot of different people and for the most part they are all just a little bit wrong! First some context and background…Community views Lots and lots of buzz about Governance in Blog Posts, Tools, Microsoft’s view etc are all very biased:The thinking is all extremely divergent and the conversations and tools are primarily Technology FirstSome movement towards Information being considered within Governance which is a welcome sight but a long way from being “perfect”
  • So whats the difference between assurance and governance, arent they just two words with very similar meanings?SharePoint needs two main ingredients to be successful, assurance AND governance and they are 2 very different topics:
  • Difference between Assurance and GovernanceAssurance – The technical stuff like architecture, backups, resilience, load balancing etc. that ensure that the technology platform is working to an acceptable level.Tends to be process oriented and is either achieved or not.
  • Go through the “sailing” / “steering” analogy
  • This is not the right approachGovernance is not a competition for the largest document
  • So this is the 21apps Model for SharePoint GovernanceWe use it to help us explain to clients what governance is, why its so important and how it supports organisations achieving their business goalsThe 5 Pillars of SharePoint Governance is a holistic model, meaning that we shouldn’t just focus on one element, to deliver value from SharePoint projects and from SharePoint on an on going basis we need to focus on the whole, the system…We draw it as the infinity symbol on purpose to highlight that delivering business value through SharePoint is an ongoing incremental processThe 5 Pillars of SharePoint Governance are..So lets take some time looking at each of the 5 pillars and understanding what they represent and also what happens if we ignore any of the areas!
  • SharePoint projects failing is fundamentally because of the “Celery Effect”Celery contains 6 calories. But the mere act of digesting said stalk burns more like 10 calories, resulting in a negative caloric intake.This is like spending lots of time and effort, licenses, hardware and project time and money, but not delivering anything the business needs¾ of SharePoint projects I was aware of over the past 5 years DID NOT deliver true Business ValueWhat are some of the key reasons?
  • Governance Documentation, a necessary evil?Think about Governance as a way of working not just a document A wiki is probably the most suitable format for the “document”Multiple versions for multiple audiences – SAME starting point
  • Governance needs authority and process somewhere, unfortunately…Governance Boards - Help you understand the scope and responsibilities around Governance across your organisationSo how do governance decisions get made?
  • Government agency circa 2000 staff
  • Talk about sign-postingTalk about site creation processesWhy?
  • Go through the “sailing” / “steering” analogy
  • Soulsailor Consulting is a small innovative and disruptive organisation focussed on:"Enabling organis­ational value by disrupting your technology projects"
  • Transcript of "How to implement effective governance without killing a forest"

    1. 1. How to implement effectiveGovernance without killing a forest
    2. 2. so why is it like this?
    3. 3. we get lost
    4. 4. the celery effect..
    5. 5. SharePoint knows nothing…
    6. 6. tech features not outcomes
    7. 7. I don’t see a tech problem It’s Not Technology Problem
    8. 8. we’re not focussing right
    9. 9. SharePoint Governance means a lot ofdifferent things to a lot ofdifferent people and for the
    10. 10. assurance vs governance
    11. 11. assurance is a guarantee
    12. 12. So we get this governance stuff into a document so we can all use it?
    13. 13. By @Naoko_Strega
    14. 14. holistic governance
    15. 15. the celery effect..
    16. 16. Paper-less Governance
    17. 17. Size doesn’t matterdoes size matter?
    18. 18. Mummy…where does Governance come from?where doesBOARDS from? GOVERNANCE it come
    19. 19. real world example
    20. 20. in-place governance
    21. 21. centre of excellence
    22. 22. SharePoint Tummeler
    23. 23. No trees were harmed in thecreation of this presentation 
    24. 24. Thanks for your time and attention…
    25. 25. Governance Services:SharePoint Governance is the key element to the success of yourorganisations SharePoint project.The word "Governance" comes from the Latin phrase "To Steer", it doesntmean huge document or rules and regulations or ways to keep serversonline.In order to maximise the business value and return on investment of yourSharePoint implementation you need to consider SharePoint Governance ina new way, with new thinking and a holistic approach.We offer the following SharePoint Governance services:• 1 Day Governance Education Workshop (£600 + VAT + Expenses)• 2 Day Audit and Action Plan (£1,200 + VAT + Expenses)• 3 Day Governance Master Plan (£1,800 + VAT + Expenses)• On going Strategic Governance Board Member (£1,000 / month + VAT + Expenses)
    26. 26. Requirements Services:The world of business (our customers) is complex, chaotic and everchanging, so facilitating business requirements from end users andbusiness stakeholders is a huge challenge for most organisations and isfundamental for SharePoint success.The following services all utilise the right combination of techniques anddeliverables for you to truly understand what your users and businessstakeholders need in order to deliver on your organisational vision.• 1 Day Requirements Education Workshop (£600 + VAT + Expenses)• 2 Day Requirements Audit and Action Plan (£1,200 + VAT + Expenses)• 2 Day Requirements Facilitation Strategy Workshop (£1,200 + VAT + Expenses)• 3 Day Requirements Master Plan (£1,800 + VAT + Expenses)• Project based Requirements Workshop Facilitation (£600 / day + VAT + Expenses)• 2 Day Private Innovation Games(R) for Customer Understanding Workshop (£6,000 + VAT)
    27. 27. Adoption Services:Technology is easy, driving value and adoption through your organisationwith SharePoint is complex at best!Unfortunately a lot of organisations and consultants see SharePoint as atechnology - Plan, Develop, Test and Deliver and there is an assumption thatthe business users will use the solution and get value from it; the reality aswe have all witnessed, is far from this. Whats missing is on going SharePointChange Management.• 1 Day Change and Adoption Education Workshop (£600 + VAT + Expenses)• 2 Day Change and Adoption Audit and Action Plan (£1,200 + VAT + Expenses)• 3 Day Change and Adoption Master Plan (£1,800 + VAT + Expenses)• Centre of Excellence (CofE) Setup (£600 / day + VAT + Expenses)• Ongoing Change and Adoption Advisory Role (£1,000 / month + VAT + Expenses)• Ongoing SharePoint Tummeler role (POA)

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