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Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
Stop Doing SharePoint Projects
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Stop Doing SharePoint Projects

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A presentation about shifting mindsets from delivering SharePoint projects based on requirements to delivering Business Projects based upon business value and outcomes.

A presentation about shifting mindsets from delivering SharePoint projects based on requirements to delivering Business Projects based upon business value and outcomes.

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  • Introduce me and 21apps – “helping our clients deliver SharePoint Business Value”
  • SharePoint Does Rock!
  • So whats the problem with SharePoint projects anyway?
  • Frame the problem
    It doesn’t know your business, sector, organisation, business problem
  • There’s an on-going challenge (not too dissimilar to wife & husband):
    Business value versus requirements versus not relevant at all!
  • Combine a feature rich technology platform with requirements governance towards value and you get:
    Unhappy customer
    Unaware SharePoint guy
  • Huge dis-joint between what the business “think” they want and what you delivered
    It’s as though you weren’t listening or weren’t actually at the Requirements Session!
    But requirements don’t equal value and don’t equal what the client really wants!
    Give example
  • Celery contains 6 calories. But the mere act of digesting said stalk burns more like 10 calories, resulting in a negative caloric intake.
    QUESTION – How many of you are currently delivering projects with no/limited business value
    ¾ of SharePoint projects I was aware of over the past 5 years DID NOT deliver true Business Value
    Recession, Cuts, Pressure to deliver ROI, Business Cases/Justification… times are hard & SharePoint is expensive
  • f-Laws is defined as:
    “truths about organisations that we might wish to deny or ignore..[but is basically true and undeniable] ” (Ackoff & Addison, 2007)
  • f-Law1. IT project stakeholders, who don’t know how to measure what they want, settle for wanting what they can measure

    Social Media, can’t measure so I’ll have a MySite please…
  • f-Law2. The less important the requirement, the more time clients (and IT) spend discussing it.

    QUESTION – how much time have you spent arguing about minor config / positioning / branding things?
  • f-Law3. The more technical experience your supplier or IT department has, the less they understand your business needs

    Needs a mindset shift to cope with both technical & business
  • f-Law4. The amount of business value a project can deliver is inversely proportional to the technical complexity that actually gets delivered

    Google, Twitter, Basecamp, Wiki are all “simple” and all deliver substantial value
    Clear Vision, clear value, measurable & delivered succesfully
  • 2 key realities for projects that are not based upon business value
  • Key issue is we don’t know we’ve delivered, because we don’t know what they want…

    Agile, waterfall, systems thinking etc doesn’t matter…
  • The final product doesn’t deliver what the business thought they were going to get
    Story - tell a story about business requirements equalling “sharepoint doesn’t do what we want”
  • QUESTION - Have you got an answer… what do you think should happen next?
  • SharePoint Does Rock!
  • The immediate priorities

    Encourage the audience to go do this tomorrow…
  • Stop the SharePoint project, don’t let it proceed any further..
  • Talk to the business stakeholders, a lot…
  • Rename your project – use business words
  • Have a focus outside of the IT organisation and into the business and their customers

    Re-prioritise your activities and your responsibilities (you’ll need 3 heads for this!)
  • Solution Overview
    Business Value & the end users (throughout the process / interaction)
  • Solution Overview
    Business Value & the end users (throughout the process / interaction)
    Information and Process Governance
  • Solution Overview
    Business Value & the end users (throughout the process / interaction)
    Information and Process Governance
    Operational & Technical Governance
  • Now we have a Business Project rather than a SharePoint one what are the new challenges?
  • Changing business mindsets
    Trust in IT
    How many business actually know what business value they’re trying to deliver!?
  • Business stakeholders “time”
    Getting the business articulating “business value”
    They are tainted with past history… they have heard of the mythical SharePoint and its functionality
  • We look at the SharePoint Project world differently…
    Business Stories…
    Vision, Business Value, Business outcomes…etc
  • We look at the SharePoint Project world differently…
    View the world in terms of Organisational Evolution
    Rightshifting, Hybrid Organisations, Systems Thinking
    Technology platforms are enablers, but are only a small part of the whole thinking
  • What do you do if you in the midst of a “celery SharePoint project”
  • But what happens when your project is already “poisoned”??
  • In the Strategy, Value, benefits and requirements phases:
    Ban the word SharePoint and any reference to SharePoint functionality
  • Focus on business value not the technology solution
    Ask why, why do you want this?
    What value will it deliver [being pink and on the left with this meta data]?
  • Get coffee, go to the pub and get a Shared Understanding about what the business is trying to achieve!

    SharePoint guys should Eat, think, work, play, Sleep with the business… in the first half of the project
    The business should Eat, think, work, play, Sleep with the business… in the second half of the project
  • Drop the IT Ego’s
    It’s not about you & the IT department - Get over it!
    Don’t start by thinking of innovative solution the users may want….
    Deliver innovative solutions that’s deliver the business value they really need
  • Find those gold nuggets of value in the requirements
    Go back to the business
    Get to the value statement and measures
  • Moving from a SharePoint Project to a Business Value Project should be viewed like going to WeightWatchers!
    It needs a Shift in mindset (business & IT)
    Will power
    Not about the food (SharePoint) its about the calories (Value)
  • Reality has to be that we are employed/contracted to help facilitate the business to achieve its strategy & goals
    Adhoc – Do SharePoint, just because… zero or accidental business value
    Analytic - SharePoint deployed by the rules, local business value, not org wise and not aligned to organisational strategy
    Synergistic – Looking at the whole organisation, experience driven & value based
  • SharePoint Does Rock!
  • Please feel free to feedback on this presentation at the URL above
  • Questions?
  • Please donate…
  • Thank you for your time and attention
  • Transcript

    • 1. @AndrewWoody #spsuk #rwsbs Don’t Do SharePoint Projects! (The Celery Effect) www.21apps.com
    • 2. SharePoint knows nothing…
    • 3. business want versus need
    • 4. “…were you even listening?
    • 5. the celery effect..
    • 6. f-Law1. IT project stakeholders, who don’t know how to measure what they want, settle for wanting what they can measure
    • 7. f-Law2. The less important the requirement, the more time clients (and IT) spend discussing it
    • 8. f-Law3. The more technical experience your supplier or IT department has, the less they understand your business needs
    • 9. f-Law4. The amount of business value a project can deliver is inversely proportional to the technical complexity that actually gets delivered
    • 10. when do we finish?
    • 11. doesn’t do what I thought…
    • 12. U got an answer?
    • 13. talk to your business stakeholders
    • 14. re-focus outside the IT department
    • 15. 1. business value & the end users
    • 16. 2. information & process governance
    • 17. 3. technology solutions & operational governance
    • 18. business projects aren’t easy
    • 19. getting stakeholders to talk “business value” is hard
    • 20. we have a different view
    • 21. Organisational evolution…
    • 22. SharePoint Project Ant-idote
    • 23. stop talkin’ SharePoint stuff
    • 24. shared understanding
    • 25. Copyright Banksy
    • 26. find value in requirements Reduce complaints Enable Social Media
    • 27. count SharePoint calories
    • 28. help the business succeed
    • 29. http://bit.ly/Feedback2Ant
    • 30. @AndrewWoody #spsuk #rwsbswww.21apps.com
    • 31. @AndrewWoody #spsuk #rwsbshttp://bit.ly/AntsMo

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