Occupy Sandy - Process Presentation for YOXI @NYU

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Occupy Sandy - Process Presentation for YOXI @NYU

  1. 1. Offline to Online Data Management & Process after Hurricane sandy Sougwen Chung, Interactive art director / InteroccupySunday, November 18, 12
  2. 2. Where to begin? Information re: volunteer locations / needs found in Occupy sandy mobilized faster - news (sources: red cross, fema, etc) Mutual aid - Word of mouth -> local drop off in my neighbourhood Communities helping communities - Unreliable information via youtube re local drop off points - Finding a comprehensive resource in OccupySandy.org - Organic entity’s burgeoning process - communication flow gapsSunday, November 18, 12
  3. 3. Occupy Sandy V1 Built on the Interoccupy Network -> Publishing platform for Occupy System not built for the breadth of information that would comeSunday, November 18, 12
  4. 4. Volunteer submitted map manually updated 1 map of dozens volunteer commitment to maintenance duplication / inconsistencies impact authority of informationSunday, November 18, 12
  5. 5. Inefficiencies encountered: - SYNCING ISSUES multiple places where information needs to be updated - COMMUNICATION ISSUES Urgent requests are made but seldom is there follow up for when request has been fulfilled - SO MUCH LAG crazy bottlenecking makes information updates slow - Pushing the cart before the horse the nature of rapid response?Sunday, November 18, 12
  6. 6. Occupy Sandy Process: Week 1 Overview - Email / on-site spreadsheet (120+ person collab doc) - Wordpress - Google Maps - To do list spreadsheet - manual updates, closed systemSunday, November 18, 12
  7. 7. Sunday, November 18, 12
  8. 8. Using existing tools.... Leveraging Google Fusion Tables / Social MediaSunday, November 18, 12
  9. 9. Occupy Sandy Process: Present Overview DATA SOLUTION: Google Fusion Tables - Consolidated data - leverage existing product - low barrier to entry across teams - map visualization + publishing to website via Fusion Table API UPDATE SOLUTION:Sunday, November 18, 12
  10. 10. Using existing tools.... - Google Fusion tables were made for data management and visualization. - Twitter was made for short, timely, updates and communicationSunday, November 18, 12
  11. 11. The Obvious Solution - Insight: It isn’t the most elegant solution, it was the easiest to implement with limited time / resourcesSunday, November 18, 12
  12. 12. THE RESULT Built in less than 6 days, small team... Using existing Occupy network / circle of trust... Erica Heinz, Greg Osofsky, Charles(Radgeek), Michael Badger, Andrea Ciannavei, Sougwen Chung Updates via twitter Timely posts, hashtags, facilitates communication between major on-site relief efforts and individuals for needs fulfillmentSunday, November 18, 12
  13. 13. THE RESULT Built in less than 6 days, small team... Using existing Occupy network / circle of trust... Erica Heinz, Greg Osofsky, Charles(Radgeek), Michael Badger, Andrea Ciannavei, Sougwen Chung - Locations can be filtered by type & Location - improved information design - Colour coded - Community pages are filtered embeds of the same data set (Whee)Sunday, November 18, 12
  14. 14. THE RESULT Built in less than 6 days, small team... Using existing Occupy network / circle of trust... Erica Heinz, Greg Osofsky, Charles(Radgeek), Michael Badger, Andrea Ciannavei, Sougwen Chung - Locations can be filtered by type & Location - improved information design - Colour coded - Community pages are filtered embeds of the same data set (Whee)Sunday, November 18, 12
  15. 15. Result: Occupy Sandy volunteer data populates on volunteer layer on Google Crisis mapsSunday, November 18, 12
  16. 16. Next steps: TECH In talks with Google re: how to improve fusion tables Integration with Sahana, software made specifically for on-site disaster response. Sahana updates to FT (dreamworld)Sunday, November 18, 12
  17. 17. Sunday, November 18, 12
  18. 18. Next steps: Process / Communication / Narrative Documenting lessons learned this time around for future response efforts improving communication between On-site and Online (still a lot of gaps and redundancy) Creating narrative through collaborations to educate, raise awareness, sustain interestSunday, November 18, 12
  19. 19. Relevant questions Recap 1) Don’t reinvent the wheel ! - What don’t I know that I NEED to know to help? 2) Support systems already in place and offer - does it already exist? Can I improve / another perspective leverage existing product if it does? 3) The silver lining in data entry Understanding more about whats needed by doing unfun stuff / gaining trust / asking questionsSunday, November 18, 12
  20. 20. - IMMEDIATE: MEDIUM TERM Assisting in designing Workflows for volunteers 1) How to collaborate with the Fusion Table team, ! - placement, education, coordination, get the right contacts, to share what we’ve learned. scheduling, TRUST Help them improve their product. -- First meeting on Monday - Long term commitment ! - Creating content that initiates / 2) How to document processes for initial encourages people to get involved after the collaboration -- easy to implement in a small team initial shock of crisis has worn off, sustained but the issue of getting people to work together is engagement still a huge issue -- fragmented processes - Improving communicating between Online and -- distance is a factor Onsite -- i know what i know, you know what you know ! - currently onsite is testing this proprietary software called Sahana 3) First responders starter kit. Formalizing the ! - inking their information with interoccupy systems started at Interoccupy. The resources ARE out there in many forms but AWARENESS is limited. Doing more research and documenting / sharing... resulting in hopefully a reduced barrier to entry.. look into (Hurricane Hackers, Sahana, Spark Relief maps, Need Supply, more..)Sunday, November 18, 12
  21. 21. Thanks! contact: soujourns@interoccupy.net twitter: @sougwenSunday, November 18, 12

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