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Acevo midlands presentation

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Patrick Nash recent presentation from the ACEVO Midlands forum. Patrick comments on the funding crisis that charities are having to come to terms with.

Patrick Nash recent presentation from the ACEVO Midlands forum. Patrick comments on the funding crisis that charities are having to come to terms with.

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  • 1. Dec 2010
    Are you ready to respond?
    Service delivery in a cost constrained environment
    Midlands Forum
    Adapting to change: Keeping your organisation strong and sustainable
    Patrick Nash, Chief Executive, Connect Assist
  • 2. Key Question
    2
    Service delivery in a cost constrained environment
    Is your organisation ready to do more with less?
    This textbox is formatted for a quote. Use a maximum of four lines of text. Do not re-size this box as the quote marks are grouped.
    As services get cut there is more call on the services of the voluntary sector – the CABs and similar groups will be inundated at a time when they’re experiencing cuts themselves.
    Richard Caulfield, Chief Executive of Voluntary sector North West
  • 3. Social Value
    3
    Service delivery in a cost constrained environment
    Social Enterprise Bill - Government suppliers will need to demonstrate:
    Economic outcomes
    Social outcomes
    Environmental benefits
  • 4. Three-fold pressures
    4
    Service delivery in a cost constrained environment
    Diminishing resources will result from:
    Increased demand for services
    Greater requirements to quantify social impact and value
    Reduced funding
  • 5. Opportunity
    5
    Service delivery in a cost constrained environment
    So, what is the opportunity
    available to us?
  • 6. Five lessons I’ve learnt
    6
    Service delivery in a cost constrained environment
    1
    Online contact is not the poor relation
    2
    Excluding web contact excludes vulnerable people
    3
    You can build authentic relationships online
    4
    Output is meaningless, outcomes are essential
    Efficient services will appeal to funders
    5
  • 7. Recap
    7
    Service delivery in a cost constrained environment
    1
    2
    Extend your channels of communication
    Cut out unnecessary cost
    3
    4
    Outsource some of your services to expert providers
    Form commercial partnerships with others
  • 8. Resources
    Discussion paper
    Are you ready to respond? Measuring effectiveness with technology
    http://www.connectassist.co.uk/measuring-effectiveness
    Case Study
    A4e
    http://www.connectassist.co.uk/case-studies/a4e
    Contact me
    patrick.nash@connectassist.co.uk
    Tel: 01443 827 600
    8
    The developing role of the voluntary sector
  • 9. 9
    Service delivery in a cost constrained environment