USER-FOCUSED DIGITAL LIBRARY: A PRACTICAL GUIDE <br />-- useful tools, tips, and practices<br />Qin Zhu<br />Sophia Guevar...
Disclaimer<br /><ul><li>Today, I will be discussing the MMS Library.  Although I am an employee of this government agency,...
Agenda<br />Users<br />Digital Library<br /><ul><li>What is a digital library?
Understand your library environment, settings and users
Understand your digital library content
Sample of three different type of special libraries
Their digital library experience
Digital content life cycle management
Work with your digital library content
Promote your digital library content
Get insights of digital library content usage
Make adjustments for your collection
Q &A</li></ul>User-Focused Digital Library:  A Practical Guide       |3<br />
What is a digital library?<br />?<br />Digital Library<br />User-Focused Digital Library:  A Practical Guide       |     4...
Let’s do a quick survey --- What is a digital library? <br /><ul><li> Digital library is more or less about digitizing and...
 A digital library is a system, a database for digitized items, such as digitized books, more or less about a system, an i...
 A digital library is a set of resources, especially electronic resources, more or less about digital content.</li></ul>Us...
What is a Digital Library?<br /><ul><li>Digital libraries have been discussed for over twenty years, and different authors...
It's beyond the scope of this presentation to discuss them all, but I will mention several.</li></ul>User-Focused Digital ...
What is a Digital Library?<br /><ul><li>“Digital libraries are the logical extensions and augmentations of physical librar...
What is a Digital Library<br /><ul><li>“A digital library is a distributed technology environment which dramatically reduc...
“This paper uses the term 'digital library' as a generic name for dynamic, federated structures that provide intellectual ...
What is a Digital Library?<br /><ul><li>“A digital library is a library in which collections are stored in digital formats...
I would define a digital library broadly as: “A library that uses a variety of electronic technologies to store, retrieve,...
What is a Digital Library?<br />?<br />“ Digital libraries are constructed, collected and organized, by (and for) a commun...
A Building Blocks Approach:    -- Users and Digital Library <br />Digital Library<br />Users<br />User-Focused Digital Lib...
Let’s do a quick survey --- What type of library are you from?<br /><ul><li> From a corporate library?
 From a government library?
 From a non-profit organization library?
 From a research library?
 From a legal / law library?
 Other types?</li></ul>User-Focused Digital Library:  A Practical Guide       |   12<br />
Understanding the differences<br />Collection development practices and funding are usually much different from that of a ...
Do you know your users?<br />information preferences<br />information needs<br />information consumption capabilities<br /...
User - Understand your library environment and settings <br />Users<br /><ul><li>Who is the user?
What are the goals or your organization/clientele?  What are their preferences and capabilities?
How can you align your services with these goals in mind?</li></ul>User-Focused Digital Library:  A Practical Guide       ...
User - Understand your library environment and settings <br />Users<br /><ul><li>Identify users’ information needs
Identify users’ information trends
Survey your user community</li></ul>User-Focused Digital Library:  A Practical Guide       |   16<br />
Taking the pulse of the organization: Surveys<br />Why do surveys?  What is their value?<br />Provides a way to learn more...
Survey implementation<br />How to implement<br />Survey software – Surveymonkey (free version)<br />Select a small sample ...
Do you know your digital content?<br />Digital collection<br />Digital access<br />Digital Library<br />Digital content<br...
Let’s do a quick survey --- Where is your library in terms of position to  digital library? <br /><ul><li> Both print coll...
 A small print collection and a large digital collection
Only digital collection</li></ul>User-Focused Digital Library:  A Practical Guide       |   20<br />
The MMS Library<br />Stephen Pomes, MMS Library<br />User-Focused Digital Library:  A Practical Guide       |   21<br />
Disclaimer<br /><ul><li>Today, I will be discussing the MMS Library.  Although I am an employee of this government agency,...
Outline of Presentation<br /><ul><li>Institutional Setting – the MMS and its Library
Two Sets of Customers and how the MMS Library Serves These Customers.
Why is the MMS Library an Accidental Digital Library?</li></ul>User-Focused Digital Library:  A Practical Guide       |   ...
What is the Minerals Management Service?<br /><ul><li>The Minerals Management Service, a bureau within the United States D...
The Minerals Management Service was created on January 19, 1982. In 1982, Congress passed the Federal Oil & Gas Royalty Ma...
What is the Minerals Management Service?<br /><ul><li>The Minerals Management Service was formed out of parts of the Burea...
Reorganization of the MMS<br /><ul><li>In response to the Deepwater Horizon oil spill, on May 19, 2010 Interior Secretary ...
Bureau of Ocean Energy Management – Will be responsible for leasing areas of the Outer Continental Shelf for conventional ...
Bureau of Safety and Environmental Enforcement – Will be responsible for ensuring comprehensive oversight, safety, and env...
Office of Natural Resources Revenue – Will be responsible for royalty and revenue management, including collection and dis...
The MMS Library<br /><ul><li>The MMS Library is a small technical library office located in the New Orleans metropolitan a...
Its holdings came from the merger of the older library collections from the respective BLM and USGS offices in the New Orl...
Materials in the MMS Library<br /><ul><li>Given the nature of the Agency's mission, the MMS Library's print holdings are r...
Until recently, the MMS Library had approximately 16,000 titles.  The print titles included – but were not limited to – bo...
Materials in the MMS Library<br /><ul><li>In addition to print materials, the Library had government reports, conference p...
Microfiche materials on various topics.
Audiovisual materials included:
16 mm documentary films on the offshore oil and gas industry;
Carousel slide tray presentations on the offshore oil and gas industry;
DVDs VHS tapes on various topics.</li></ul>User-Focused Digital Library:  A Practical Guide       |   29<br />
Supplementing the Library Collection<br /><ul><li>Interlibrary loans via OCLC
Online services – direct access to:
Electronic journals
Online bibliographic databases
Full-text databases
Abstracting and Indexing services</li></ul>User-Focused Digital Library:  A Practical Guide       |   30<br />
Two Groups of Customers<br />Internal Customers<br /><ul><li>MMS personnel</li></ul>External Customers<br /><ul><li>Other ...
Other government agencies
Other libraries
Members of the public</li></ul>User-Focused Digital Library:  A Practical Guide       |   31<br />
Collection Development for Two Sets of Customers<br />Collection development is: “the process of identifying the strengths...
Who are MMS Library Internal Customers?<br />The MMS is responsible for offshore oil and gas leasing, exploration, and dri...
Collection Development for Internal Customers<br />For internal customers, print and subscription based electronic materia...
Customer demand
Availability of funds</li></ul>User-Focused Digital Library:  A Practical Guide       |   34<br />
How Does the MMS Library Serve its Internal Customers?<br />Circulating print materials, DVDs, CD-ROMs, and microfiche<br ...
How Are Electronic Materials Made Available to MMS Personnel?<br />In addition to hard copy materials in the Library, the ...
Typical Electronic Resources that MMS Personnel Use<br />On-Line Annotated Bibliography of Avian Interactions with Utility...
Typical Electronic Resources that MMS Personnel Use<br />AAPG Datapages - http://search.datapages.com/<br />This service p...
Typical Electronic Resources that MMS Personnel Use<br />International Oil Spill Conference - http://www.iosc.org/papers/s...
Typical Electronic Resources that MMS Personnel Use<br />Wind Wildlife Literature Database – http://www.nrel.gov/wind/wild...
Typical Electronic Resources that MMS Personnel Use<br />Department of the Interior Library Federated Search - http://libr...
Typical Electronic Resources that MMS Personnel Use<br />Environmental Studies Program Information System (ESPIS) - https:...
Typical Electronic Resources that MMS Personnel Use<br />Canary Database -  http://canarydatabase.org<br />This database i...
Typical Electronic Resources that MMS Personnel Use<br />CiteSeer - http://citeseer.ist.psu.edu/<br />This service provide...
Typical Electronic Resources that MMS Personnel Use<br />IHS Standards Expert – http://www.ihs.com<br />This resource, fro...
Typical Electronic Resources that MMS Personnel Use<br />EBSCO Online - http://search.ebscohost.com/<br />EBSCO Online pro...
Typical Electronic Resources that MMS Personnel Use <br />Pandora - http://pandora.nla.gov.au/<br />Australia's Web Archiv...
External Customers<br />Other Federal Government Libraries<br />Other Federal Agencies<br />Citizens<br />Academic Librari...
How Does the MMS Library Serve External Customers?<br />Interlibrary loans<br /><ul><li>Print materials mailed.
Journal articles photocopied and fax.
PDFs of journal articles and other materials sent as e-mail attachments.
E-mails sent to borrowing libraries with links to open access journal articles
Because of budget factors, MMS Library does not participate in Ariel.</li></ul>Referrals<br /><ul><li>Referrals to resourc...
Collection Development for External Customers<br />The MMS Library serves external customers primarily through interlibrar...
Some Materials Provided to External Customers via Interlibrary Loan<br />These materials are frequently requested via OCLC...
Some Materials Provided to External Customers via Interlibrary Loan<br />Medicinski pregled (Medical Review) - http://www....
Some Materials Provided to External Customers via Interlibrary Loan<br />Geologica Carpathica, the official journal of the...
Some Materials Provided to External Customers via Interlibrary Loan<br />Journal of Microbiology and Biotechnology - http:...
Some Materials Provided to External Customers via Interlibrary Loan<br />Advances in Geosciences – http://www.advances-in-...
Why is the MMS Library an Accidental Digital Library?<br /><ul><li>For approximately ten years, I have been adding links t...
Gradually adding online subscriptions and aggregated full-text databases to library holdings
Gradually adding open access publications to library holdings</li></ul>User-Focused Digital Library:  A Practical Guide   ...
Why is the MMS Library an Accidental Digital Library?<br />May 1995 flood resulted in widespread flooding in New Orleans a...
Why is the MMS Library an Accidental Digital Library?<br />Mandate to reduce the Library’s collection from 16,000+ titles ...
Why is the MMS Library an Accidental Digital Library? <br />With a much smaller collection, how is the Library delivering ...
Licensing and Authentication Issues<br />Licensing and purchasing<br /><ul><li>GSA and/or the Department of the Interior n...
With these policies and procedures in place, there is little need for separate negotiations.</li></ul>Authentication<br />...
MMS Library in a Post-MMS Environment<br />With the reorganization into three separate agencies, it is unclear where the M...
Digital Library under Research Organization<br />Qin Zhu, HP Labs<br />User-Focused Digital Library:  A Practical Guide   ...
HP Labs“HP Labs is the exploratory and advanced research group for Hewlett-Packard, tackling complex challenges facing our...
HP Labs<br />http://www.hpl.hp.com<br />User-Focused Digital Library:  A Practical Guide       |   82<br />http://www.hpl....
HP Labs<br />User-Focused Digital Library:  A Practical Guide       |   83<br />
Research Information Services<br /><ul><li>Research Information Services
Digital Library Services
Records Management
Upcoming SlideShare
Loading in...5
×

User Focused Digital Library: A Practical Guide

15,598

Published on

Published in: Education

User Focused Digital Library: A Practical Guide

  1. 1. USER-FOCUSED DIGITAL LIBRARY: A PRACTICAL GUIDE <br />-- useful tools, tips, and practices<br />Qin Zhu<br />Sophia Guevara<br />Stephen Pomes<br />
  2. 2. Disclaimer<br /><ul><li>Today, I will be discussing the MMS Library. Although I am an employee of this government agency, I am not speaking as a official representative of this agency, nor will I be discussing broad policy matters or the Deepwater Horizon oil spill.</li></ul>-- Stephen Pomes<br />
  3. 3. Agenda<br />Users<br />Digital Library<br /><ul><li>What is a digital library?
  4. 4. Understand your library environment, settings and users
  5. 5. Understand your digital library content
  6. 6. Sample of three different type of special libraries
  7. 7. Their digital library experience
  8. 8. Digital content life cycle management
  9. 9. Work with your digital library content
  10. 10. Promote your digital library content
  11. 11. Get insights of digital library content usage
  12. 12. Make adjustments for your collection
  13. 13. Q &A</li></ul>User-Focused Digital Library: A Practical Guide |3<br />
  14. 14. What is a digital library?<br />?<br />Digital Library<br />User-Focused Digital Library: A Practical Guide | 4 <br />
  15. 15. Let’s do a quick survey --- What is a digital library? <br /><ul><li> Digital library is more or less about digitizing and digital preservation.
  16. 16. A digital library is a system, a database for digitized items, such as digitized books, more or less about a system, an infrastructure.
  17. 17. A digital library is a set of resources, especially electronic resources, more or less about digital content.</li></ul>User-Focused Digital Library: A Practical Guide | 5 <br />
  18. 18. What is a Digital Library?<br /><ul><li>Digital libraries have been discussed for over twenty years, and different authors have provided various definitions.
  19. 19. It's beyond the scope of this presentation to discuss them all, but I will mention several.</li></ul>User-Focused Digital Library: A Practical Guide |6<br />
  20. 20. What is a Digital Library?<br /><ul><li>“Digital libraries are the logical extensions and augmentations of physical libraries in the electronic information society. Extensions amplify existing resources and services and augmentations enable new kinds of human problem solving and expression. As such, digital libraries offer new levels of access to broader audiences of users and new opportunities for the library and information science field to advance both theory and practice.” (Marchionini) http://www.ils.unc.edu/~march/digital_library_R_and_D.html</li></ul>User-Focused Digital Library: A Practical Guide | 7<br />
  21. 21. What is a Digital Library<br /><ul><li>“A digital library is a distributed technology environment which dramatically reduces barriers to the creation, dissemination, manipulation, storage, integration, and reuse of information by individuals and groups.” (Fox, p. 65) http://eprints.cs.vt.edu/archive/00000377/01/TR-93-35.pdf
  22. 22. “This paper uses the term 'digital library' as a generic name for dynamic, federated structures that provide intellectual and physical access to the growing world-wide networks of information encoded in multimedia digital formats and examines research toward the broad goal of personalized harvesting in the information wilderness organized around agency-based architecture. Beginning from the perspective of the desktop, the researchers will explore the creation and evaluation of an architecture consisting of user interface agents, query processing agents, mediators, ontologies, and collection interface agents.” (Birmingham, et al) http://www.csdl.tamu.edu/DL94/paper/umdl.html</li></ul>User-Focused Digital Library: A Practical Guide | 8<br />
  23. 23. What is a Digital Library?<br /><ul><li>“A digital library is a library in which collections are stored in digital formats (as opposed to print, microform or other media) and accessible by computers. The digital content may be stored locally, or accessed remotely via computer networks. A digital library is a type of information retrieval system.” http://en_wikipedia.org/wiki/Digital_Library
  24. 24. I would define a digital library broadly as: “A library that uses a variety of electronic technologies to store, retrieve, and transmit information in various formats.”</li></ul>User-Focused Digital Library: A Practical Guide | 9<br />
  25. 25. What is a Digital Library?<br />?<br />“ Digital libraries are constructed, collected and organized, by (and for) a community of users, and their functional capabilities support the information needs and uses of that community. ”<br />“ Digital libraries are a set of electronic resources and associated technical capabilities for creating, searching and using information.”<br />Digital Library<br />Borgman, Christine L. What are digital libraries? Competing visions, Information Processing and Management 35 (1999) 227±243 <br />User-Focused Digital Library: A Practical Guide | 10<br />
  26. 26. A Building Blocks Approach: -- Users and Digital Library <br />Digital Library<br />Users<br />User-Focused Digital Library: A Practical Guide | 11<br />
  27. 27. Let’s do a quick survey --- What type of library are you from?<br /><ul><li> From a corporate library?
  28. 28. From a government library?
  29. 29. From a non-profit organization library?
  30. 30. From a research library?
  31. 31. From a legal / law library?
  32. 32. Other types?</li></ul>User-Focused Digital Library: A Practical Guide | 12<br />
  33. 33. Understanding the differences<br />Collection development practices and funding are usually much different from that of a Corporate/academic/government library. Must be creative in finding cost-effective information resources.<br />Librarian/library may find their services supplemented by outside research consultants – services sought by the client. <br />User-Focused Digital Library: A Practical Guide | 13<br />
  34. 34. Do you know your users?<br />information preferences<br />information needs<br />information consumption capabilities<br />information seeking behavior<br />Users<br />User-Focused Digital Library: A Practical Guide | 14<br />
  35. 35. User - Understand your library environment and settings <br />Users<br /><ul><li>Who is the user?
  36. 36. What are the goals or your organization/clientele? What are their preferences and capabilities?
  37. 37. How can you align your services with these goals in mind?</li></ul>User-Focused Digital Library: A Practical Guide | 15<br />
  38. 38. User - Understand your library environment and settings <br />Users<br /><ul><li>Identify users’ information needs
  39. 39. Identify users’ information trends
  40. 40. Survey your user community</li></ul>User-Focused Digital Library: A Practical Guide | 16<br />
  41. 41. Taking the pulse of the organization: Surveys<br />Why do surveys? What is their value?<br />Provides a way to learn more about your clients needs and expectations<br />Why make surveys anonymous<br />Provide the opportunity for participants to be fully expressive and offer constructive criticism. Surveys help you catch little problems before they grow into bigger ones.<br />The marketing aspect<br />Email creation<br />Remind them that you want to provide not just good but excellent service and that their participation in the survey will help you do just that.<br />Establishing value<br />Organizational – A tool to learn about the organization’s current needs<br />Participant – A tool to give your clients a voice<br />User-Focused Digital Library: A Practical Guide | 17<br />
  42. 42. Survey implementation<br />How to implement<br />Survey software – Surveymonkey (free version)<br />Select a small sample of people you have served in the last month – expect no more than 50% to respond.<br />How to improve the response rate: Implement a giveaway for participants<br />Example questions to ask:<br />How would you rate the quality of service you received?<br />How satisfied are you with the turnaround time for your request?<br />In addition to the information services you have already received, what other services would you like to see added? How would these services help you successfully achieve your work goals?<br />User-Focused Digital Library: A Practical Guide | 18<br />
  43. 43. Do you know your digital content?<br />Digital collection<br />Digital access<br />Digital Library<br />Digital content<br />User-Focused Digital Library: A Practical Guide | 19<br />
  44. 44. Let’s do a quick survey --- Where is your library in terms of position to digital library? <br /><ul><li> Both print collection and digital collection
  45. 45. A small print collection and a large digital collection
  46. 46. Only digital collection</li></ul>User-Focused Digital Library: A Practical Guide | 20<br />
  47. 47. The MMS Library<br />Stephen Pomes, MMS Library<br />User-Focused Digital Library: A Practical Guide | 21<br />
  48. 48. Disclaimer<br /><ul><li>Today, I will be discussing the MMS Library. Although I am an employee of this government agency, I am not speaking as a official representative of this agency, nor will I be discussing broad policy matters or the Deepwater Horizon oil spill.</li></ul>-- Stephen Pomes<br />User-Focused Digital Library: A Practical Guide | 22<br />
  49. 49. Outline of Presentation<br /><ul><li>Institutional Setting – the MMS and its Library
  50. 50. Two Sets of Customers and how the MMS Library Serves These Customers.
  51. 51. Why is the MMS Library an Accidental Digital Library?</li></ul>User-Focused Digital Library: A Practical Guide | 23<br />
  52. 52. What is the Minerals Management Service?<br /><ul><li>The Minerals Management Service, a bureau within the United States Department of the Interior, is the Federal agency that manages the nation's natural gas, oil and other mineral resources on the outer continental shelf (OCS). The agency also collects, accounts for and disburses an average of $13.7 billion per year in revenues from Federal offshore mineral leases and from onshore mineral leases on Federal and American Indian lands. The program is national in scope and is headquartered in Washington, D.C.
  53. 53. The Minerals Management Service was created on January 19, 1982. In 1982, Congress passed the Federal Oil & Gas Royalty Management Act, which mandates protection of the environment and conservation of federal lands in the course of building oil and gas facilities. </li></ul>User-Focused Digital Library: A Practical Guide | 24<br />
  54. 54. What is the Minerals Management Service?<br /><ul><li>The Minerals Management Service was formed out of parts of the Bureau of Land Management (BLM) and the United States Geological Survey (USGS). Both Agencies are part of the United States Department of the Interior.</li></ul>User-Focused Digital Library: A Practical Guide | 25<br />
  55. 55. Reorganization of the MMS<br /><ul><li>In response to the Deepwater Horizon oil spill, on May 19, 2010 Interior Secretary Salazar announced that MMS will be broken up into three separate divisions, which will separately oversee energy leasing, revenue collection, and safety enforcement.
  56. 56. Bureau of Ocean Energy Management – Will be responsible for leasing areas of the Outer Continental Shelf for conventional and renewable energy resources.
  57. 57. Bureau of Safety and Environmental Enforcement – Will be responsible for ensuring comprehensive oversight, safety, and environmental protection in all offshore energy activities.
  58. 58. Office of Natural Resources Revenue – Will be responsible for royalty and revenue management, including collection and distribution of revenue, auditing and compliance, and asset management. </li></ul>User-Focused Digital Library: A Practical Guide | 26<br />
  59. 59. The MMS Library<br /><ul><li>The MMS Library is a small technical library office located in the New Orleans metropolitan area, specifically in suburban Jefferson Parish.
  60. 60. Its holdings came from the merger of the older library collections from the respective BLM and USGS offices in the New Orleans area.</li></ul>User-Focused Digital Library: A Practical Guide | 27<br />
  61. 61. Materials in the MMS Library<br /><ul><li>Given the nature of the Agency's mission, the MMS Library's print holdings are related to this mission.
  62. 62. Until recently, the MMS Library had approximately 16,000 titles. The print titles included – but were not limited to – books, scholarly journals, conference proceedings, technical reports, and government documents.</li></ul>User-Focused Digital Library: A Practical Guide | 28<br />
  63. 63. Materials in the MMS Library<br /><ul><li>In addition to print materials, the Library had government reports, conference proceedings, and periodicals on CD-ROM.
  64. 64. Microfiche materials on various topics.
  65. 65. Audiovisual materials included:
  66. 66. 16 mm documentary films on the offshore oil and gas industry;
  67. 67. Carousel slide tray presentations on the offshore oil and gas industry;
  68. 68. DVDs VHS tapes on various topics.</li></ul>User-Focused Digital Library: A Practical Guide | 29<br />
  69. 69. Supplementing the Library Collection<br /><ul><li>Interlibrary loans via OCLC
  70. 70. Online services – direct access to:
  71. 71. Electronic journals
  72. 72. Online bibliographic databases
  73. 73. Full-text databases
  74. 74. Abstracting and Indexing services</li></ul>User-Focused Digital Library: A Practical Guide | 30<br />
  75. 75. Two Groups of Customers<br />Internal Customers<br /><ul><li>MMS personnel</li></ul>External Customers<br /><ul><li>Other MMS personnel at other offices
  76. 76. Other government agencies
  77. 77. Other libraries
  78. 78. Members of the public</li></ul>User-Focused Digital Library: A Practical Guide | 31<br />
  79. 79. Collection Development for Two Sets of Customers<br />Collection development is: “the process of identifying the strengths and weaknesses of a library’s materials collections in terms of patron needs and community resources, and attempting to correct existing weaknesses, if any.” (Evans, p. 15)<br />Two sets of customers for the MMS Library – two very different ideas about collection development.<br />User-Focused Digital Library: A Practical Guide | 32<br />
  80. 80. Who are MMS Library Internal Customers?<br />The MMS is responsible for offshore oil and gas leasing, exploration, and drilling, and the environmental impacts of these offshore oil and gas activities, so the staff at MMS include a variety of professionals, including anthropologists, attorneys, computer hardware and software personnel, economists, exploration geophysicists, marine archaeologists, marine biologists, meteorologists, micropaleontologists, oceanographers, petroleum geologists, petroleum engineers, and professionals in other fields.<br />User-Focused Digital Library: A Practical Guide | 33<br />
  81. 81. Collection Development for Internal Customers<br />For internal customers, print and subscription based electronic materials selections based on:<br /><ul><li>Relevance
  82. 82. Customer demand
  83. 83. Availability of funds</li></ul>User-Focused Digital Library: A Practical Guide | 34<br />
  84. 84. How Does the MMS Library Serve its Internal Customers?<br />Circulating print materials, DVDs, CD-ROMs, and microfiche<br />Interlibrary loans via OCLC<br />Access to free and subscribed electronic content<br />User-Focused Digital Library: A Practical Guide | 35<br />
  85. 85. How Are Electronic Materials Made Available to MMS Personnel?<br />In addition to hard copy materials in the Library, the Library makes electronic materials available to MMS employees.<br />Links available via Library online catalog entries (Follett Software) – 856 MARC field.<br />Menu page on Intranet with links to electronic content.<br />Intranet menu page is maintained by Multimedia and Internet Production Section – with input by the librarian.<br />User-Focused Digital Library: A Practical Guide | 36<br />
  86. 86.
  87. 87.
  88. 88. Typical Electronic Resources that MMS Personnel Use<br />On-Line Annotated Bibliography of Avian Interactions with Utility Structures - http://www.energy.ca.gov/research/environmental/avian_bibliography/index.html<br />The on-line bibliography is comprised of published literature, popular articles, newspaper stories, and industry technical papers that address avian electrocution and collision and closely related topics. Most entries attempt to describe and quantify the impacts of avian collision with transmission line wires and structures and avian electrocution as a result of contact with distribution lines and associated structures. <br />Users: Any MMS personnel involved with writing environmental impact statements.<br />User-Focused Digital Library: A Practical Guide | 39<br />
  89. 89.
  90. 90.
  91. 91. Typical Electronic Resources that MMS Personnel Use<br />AAPG Datapages - http://search.datapages.com/<br />This service provides full-text access to these publications and organizations: AAPG Bulletin, AAPG Special Volumes, Gulf Coast Association of Geological Societies Transactions, Canadian Society of Petroleum Geologists Bulletin, Journal of Petroleum Geology, Journal of Sedimentary Research, and Mid-Continental Research (Materials from the Panhandle Geological Society, Ardmore Geological Society, Oklahoma City Geological Society, and Fort Worth Geological Society).<br />Users: Oceanographers, Petroleum Engineers, Petroleum Geologists, and Petroleum Geophysicists<br />User-Focused Digital Library: A Practical Guide | 42<br />
  92. 92.
  93. 93. Typical Electronic Resources that MMS Personnel Use<br />International Oil Spill Conference - http://www.iosc.org/papers/search1.asp<br />The International Oil Spill Conference contributes to and enables a culture of preparedness within the oil spill response community, the broader field of incident management, and society as a whole. It provides a forum for professionals from the international community, the private sector, government, and non-governmental organizations to highlight and discuss innovations and best practices across the spectrum of prevention, preparedness, response and restoration.<br />Users: All MMS personnel.<br />User-Focused Digital Library: A Practical Guide | 44<br />
  94. 94.
  95. 95. Typical Electronic Resources that MMS Personnel Use<br />Wind Wildlife Literature Database – http://www.nrel.gov/wind/wild.html <br />A bibliographic database of documents of effects of wind energy development (including towers, power lines, and other wires) on birds. The database includes documents from journals, periodicals, conference proceedings, government publications, utility company reports, books, and magazines. The database currently contains the abstracts of documents published through 1995. National Renewable Energy Laboratory intends to update this database on a regular basis, adding document citations and abstracts as more documents are published. The database is maintained by the National Wind Technology Center. <br />Users: Staff members involved with writing environmental impact statements.<br />User-Focused Digital Library: A Practical Guide | 46<br />
  96. 96.
  97. 97. Typical Electronic Resources that MMS Personnel Use<br />Department of the Interior Library Federated Search - http://library.doi.gov/electronic/index.html<br />This search engine allows the end user to search fifteen major databases simultaneously. The databases include Academic OneFile, CongressDaily, EBSCO Online, Environmental Law Reporter, Gale Directory Library, Gale Virtual Reference Library, HeinOnline, JSTOR, LexisNexis Congressional Hearings and Research Digital Collections, National Technical Reports Library, ProQuest National Newspapers, Rocky Mountain Mineral Law Foundation Digital Library, Science and Technology Collection, and U.S. Congressional Serial Set.<br />Users: All MMS personnel.<br />User-Focused Digital Library: A Practical Guide | 48<br />
  98. 98.
  99. 99. Typical Electronic Resources that MMS Personnel Use<br />Environmental Studies Program Information System (ESPIS) - https://www.gomr.mms.gov/homepg/espis/espisfront.asp<br />ESPIS makes all completed ESP reports available on-line as full electronic pdf documents, including images and graphics.  Technical summaries of over 700 MMS-sponsored environmental research projects, as well as full pdf documents of over 2,000 research reports, are available for online full text search. The information is grouped geographically to locate the most useful documents.  Geographic locations for the research include the Gulf of Mexico, Atlantic, Pacific, and Alaska.   A National study is research that pertains to more than one geographic region (e.g., the effects of wind on oil spill spreading). <br />Users: All MMS personnel – but especially staff members working on environmental impact statements.<br />User-Focused Digital Library: A Practical Guide | 50<br />
  100. 100.
  101. 101. Typical Electronic Resources that MMS Personnel Use<br />Canary Database - http://canarydatabase.org<br />This database is a compilation of curated peer-reviewed research articles related to the use of animals as sentinels of human health hazards. This database contains information added by trained curators in addition to bibliographic records from MEDLINE and other well-known databases. The database includes studies of wildlife, companion, and livestock animals, where either the exposure or the health effect could be considered potentially relevant to human health.<br />Users: Marine biologists, oceanographers, and other personnel involved with writing environmental impact statements.<br />User-Focused Digital Library: A Practical Guide | 52<br />
  102. 102.
  103. 103. Typical Electronic Resources that MMS Personnel Use<br />CiteSeer - http://citeseer.ist.psu.edu/<br />This service provides full text to computer science and information technology (IT) reports and research.<br />Users: Any MMS personnel involved with IT projects.<br />User-Focused Digital Library: A Practical Guide | 54<br />
  104. 104.
  105. 105. Typical Electronic Resources that MMS Personnel Use<br />IHS Standards Expert – http://www.ihs.com<br />This resource, from Information Handling Services, provides access to all standards and recommended practices that MMS currently references in its regulations.  These documents originate from the American Petroleum Institute and other organizations. <br />Users: All MMS personnel, but especially petroleum engineers and individuals involved with writing environmental impact statements.<br />User-Focused Digital Library: A Practical Guide | 56<br />
  106. 106.
  107. 107. Typical Electronic Resources that MMS Personnel Use<br />EBSCO Online - http://search.ebscohost.com/<br />EBSCO Online provides full text access, according to their website, to "thousands of e-journals containing millions of articles from hundreds of different publishers, all at one web site." Access is provided through the Dept. of the Interior Library and requires no login or password.<br />Users: All MMS personnel<br />User-Focused Digital Library: A Practical Guide | 58<br />
  108. 108. Typical Electronic Resources that MMS Personnel Use <br />Pandora - http://pandora.nla.gov.au/<br />Australia's Web Archive, is a growing collection of Australian online publications, established initially by the National Library of Australia in 1996, and now built in collaboration with nine other Australian libraries and cultural collecting organizations. The materials include magazines, scholarly journals, and other web-based materials. The archive includes publications in the pure and applied sciences, medicine, engineering fields, social sciences, the arts, and the humanities. There are no restrictions on accessing the materials contained in this archive.<br />User-Focused Digital Library: A Practical Guide | 59<br />
  109. 109.
  110. 110. External Customers<br />Other Federal Government Libraries<br />Other Federal Agencies<br />Citizens<br />Academic Libraries<br />Public Libraries<br />School Libraries<br />Libraries in the private sector<br />User-Focused Digital Library: A Practical Guide | 61<br />
  111. 111. How Does the MMS Library Serve External Customers?<br />Interlibrary loans<br /><ul><li>Print materials mailed.
  112. 112. Journal articles photocopied and fax.
  113. 113. PDFs of journal articles and other materials sent as e-mail attachments.
  114. 114. E-mails sent to borrowing libraries with links to open access journal articles
  115. 115. Because of budget factors, MMS Library does not participate in Ariel.</li></ul>Referrals<br /><ul><li>Referrals to resources within MMS (e.g., ESPIS) or to materials in other government agency repositories</li></ul>User-Focused Digital Library: A Practical Guide | 62<br />
  116. 116. Collection Development for External Customers<br />The MMS Library serves external customers primarily through interlibrary loans.<br />Most of the requested materials are journal articles from open access journals<br />Using Worldcat.org, Directory of Open Access Journals – http://www.doaj.org, Elektronische Zeitschriftenbibliothek EZB http://ezb.uni-regensburg.de/index.phtml?bibid=AAAAA&colors=7&lang=en , and other bibliographic utilities, I add open access journals that are not widely held by other libraries<br />Open access journals are peer-reviewed journals that rely on grant money and/or author subsidies for their operating costs. Although they are free to libraries, they are not “free” in every sense. Despite their free status, they do have good impact factors (e.g., BioMed Central Journals).<br />Materials are frequently requested, and, for each request filled, the MMS receives lending credit from OCLC.<br />User-Focused Digital Library: A Practical Guide | 63<br />
  117. 117. Some Materials Provided to External Customers via Interlibrary Loan<br />These materials are frequently requested via OCLC Resource Sharing<br />Asian Journal of Counselling - http://hkier.fed.cuhk.edu.hk/journal/?page_id=289<br />The Asian Journal of Counselling, co-published by the HKIER and the Hong Kong Professional Counselling Association twice a year, is the only bilingual journal related to the science and practice of counseling published in Hong Kong. The journal contains articles on theories, research and case studies of counseling and covers areas ranging from intervention to individual and group counseling, career counseling, cross-cultural and multicultural counseling, counseling training and supervision, and issues of ethics and values related to counseling. Its aim is to promote the integration of Western counseling theories and practice into Asian and Chinese cultures.<br />User-Focused Digital Library: A Practical Guide | 64<br />
  118. 118.
  119. 119. Some Materials Provided to External Customers via Interlibrary Loan<br />Medicinski pregled (Medical Review) - http://www.doiserbia.nb.rs/journal.aspx?issn=0025-8105 <br />Medical Review publishes papers from various fields of biomedicine intended for broad circles of physicians. It has the following types of articles: editorials, original studies, preliminary reports, review articles, professional articles, case reports, reports on seminars for physicians and articles from history of medicine.<br />User-Focused Digital Library: A Practical Guide | 66<br />
  120. 120.
  121. 121. Some Materials Provided to External Customers via Interlibrary Loan<br />Geologica Carpathica, the official journal of the Carpathian-Balkan Geological Association - http://www.geologicacarpathica.sk/src/main.php<br />This journal covers these topics such as experimental petrology, petrology and mineralogy; geochemistry and isotope geology; applied geophysics, stratigraphy and paleontology; sedimentology, tectonics and structural geology; and the geology of deposits.<br />User-Focused Digital Library: A Practical Guide | 68<br />
  122. 122.
  123. 123. Some Materials Provided to External Customers via Interlibrary Loan<br />Journal of Microbiology and Biotechnology - http://www.jmb.or.kr/<br />The Journal of Microbiology and Biotechnology (JMB) is monthly journal devoted to the advancement and dissemination of scientific knowledge concerning microbiology, biotechnology, biomedicine and related academic disciplines. It covers scientific and technological aspects of microbiology, including physiology and metabolism; environmental, food, and medical microbiology; molecular microbiology; enzymology and enzyme engineering; fermentation technology; plant and animal cell cultures; bioprocess engineering; and biomedical sciences. The JMB is published and distributed by the Korean Society for Microbiology and Biotechnology (KMB).<br />User-Focused Digital Library: A Practical Guide | 70<br />
  124. 124.
  125. 125. Some Materials Provided to External Customers via Interlibrary Loan<br />Advances in Geosciences – http://www.advances-in-geosciences.net/home.html<br />Advances in Geosciences (ADGEO) is an international, interdisciplinary journal for fast publication of collections of short, but self-contained communications in the Earth, planetary and solar system sciences.<br />User-Focused Digital Library: A Practical Guide | 72<br />
  126. 126.
  127. 127. Why is the MMS Library an Accidental Digital Library?<br /><ul><li>For approximately ten years, I have been adding links to online content to online library catalog records (856 MARC field)
  128. 128. Gradually adding online subscriptions and aggregated full-text databases to library holdings
  129. 129. Gradually adding open access publications to library holdings</li></ul>User-Focused Digital Library: A Practical Guide | 74<br />
  130. 130. Why is the MMS Library an Accidental Digital Library?<br />May 1995 flood resulted in widespread flooding in New Orleans area, including the Elmwood area where the MMS office is. Library received very minor flooding<br />Hurricanes Katrina and Rita damaged top three floors of the MMS office building, but library received no damage.<br />General Services Administration (GSA) authorized building wide repairs and renovations – starting a series of section moves<br />GSA would not authorize enough funds to reinforce the floors on the second floor – the new Library location.<br />User-Focused Digital Library: A Practical Guide | 75<br />
  131. 131. Why is the MMS Library an Accidental Digital Library?<br />Mandate to reduce the Library’s collection from 16,000+ titles to 2,000<br />Long term checkouts of print materials to staff members and sections<br />Transfers and donations of print materials to other Federal Agencies, Federal Government Libraries, and to other libraries<br />GSA sale of print materials<br />Other materials transferred to dumpster<br />User-Focused Digital Library: A Practical Guide | 76<br />
  132. 132. Why is the MMS Library an Accidental Digital Library? <br />With a much smaller collection, how is the Library delivering library and information services?<br />More interlibrary loans<br />More dependence upon aggregated full-text databases<br />I send requests to library related electronic mailing lists for requests with short-term deadlines<br />Whenever possible, I use open access journals and institutional repositories to locate materials to fill information requests<br />Google Scholar is useful for locating open access versions of articles<br />User-Focused Digital Library: A Practical Guide | 77<br />
  133. 133. Licensing and Authentication Issues<br />Licensing and purchasing<br /><ul><li>GSA and/or the Department of the Interior negotiate pricing and licensing for subscription based online services.
  134. 134. With these policies and procedures in place, there is little need for separate negotiations.</li></ul>Authentication<br /><ul><li>Some vendors prefer IP address recognition, whereas other vendors prefer an overall user ID and password for accesing their products.</li></ul>User-Focused Digital Library: A Practical Guide | 78<br />
  135. 135. MMS Library in a Post-MMS Environment<br />With the reorganization into three separate agencies, it is unclear where the MMS Library will be in the organization scheme<br />With a change of Agency, there will be a change in mission and a change in focus for the Library<br />User-Focused Digital Library: A Practical Guide | 79<br />
  136. 136. Digital Library under Research Organization<br />Qin Zhu, HP Labs<br />User-Focused Digital Library: A Practical Guide | 80<br />
  137. 137. HP Labs“HP Labs is the exploratory and advanced research group for Hewlett-Packard, tackling complex challenges facing our customers and society over the next decades, while pushing the frontier of fundamental science”<br />User-Focused Digital Library: A Practical Guide | 81<br />
  138. 138. HP Labs<br />http://www.hpl.hp.com<br />User-Focused Digital Library: A Practical Guide | 82<br />http://www.hpl.hp.com<br />
  139. 139. HP Labs<br />User-Focused Digital Library: A Practical Guide | 83<br />
  140. 140. Research Information Services<br /><ul><li>Research Information Services
  141. 141. Digital Library Services
  142. 142. Records Management
  143. 143. Technical Publications
  144. 144. HP Labs Technical Reports</li></ul>User-Focused Digital Library: A Practical Guide | 84<br />
  145. 145. Digital Library Services<br /><ul><li> Provides information sources for researchers
  146. 146. Provides information from discovery to delivery
  147. 147. Publishes HP Labs Technical Reports
  148. 148. Distributes and disseminates researchers’ publications.</li></ul>User-Focused Digital Library: A Practical Guide | 85<br />
  149. 149. Digital Library Services -- Users<br /><ul><li> World’s top scientists, researchers, and technologists
  150. 150. Visiting scholars, university interns
  151. 151. HP wide employees</li></ul>User-Focused Digital Library: A Practical Guide | 86<br />
  152. 152. Digital Library Services -- Users<br /><ul><li> Users around the global
  153. 153. Information needs 24x7
  154. 154. Information needs world wide
  155. 155. Users with various information needs and subject interest
  156. 156. Different type and form of information needs
  157. 157. In various disciplines and cross discipline areas</li></ul>User-Focused Digital Library: A Practical Guide | 2 <br />
  158. 158. Digital Library Services -- Users’ information needs<br /><ul><li> State of art science and technology research information
  159. 159. Business and market information
  160. 160. Patent and prior art information
  161. 161. Current awareness information </li></ul>User-Focused Digital Library: A Practical Guide | 88<br />
  162. 162. Identify Researchers’ information needs<br /><ul><li> Scan research organization
  163. 163. Keep pace with the state of art of research
  164. 164. Sense Information inquiries
  165. 165. Get insights from usage
  166. 166. Communicate with researchers</li></ul>User-Focused Digital Library: A Practical Guide | 89<br />
  167. 167. HP Labs – Digital Library <br /><ul><li> Has a long history to keep pace with the state of art science and technology
  168. 168. Applies emerging concept and technologies in library and information technology area
  169. 169. Focuses on digital and electronic information
  170. 170. Provides streamlined user information seeking solutions, from discovery to delivery</li></ul>User-Focused Digital Library: A Practical Guide | 90<br />
  171. 171. HP Labs – Digital Library <br /><ul><li> State of art science and technology research information
  172. 172. Business and market information
  173. 173. Patent and prior art information
  174. 174. Current awareness information </li></ul>User-Focused Digital Library: A Practical Guide | 91<br />
  175. 175. HP Labs – Digital Library <br /><ul><li> Provides different information access points
  176. 176. Resource listing
  177. 177. Ejournals listing
  178. 178. Ebooks search
  179. 179. Information discovery and delivery</li></ul>User-Focused Digital Library: A Practical Guide | 92<br />
  180. 180. Different information access points<br />User-Focused Digital Library: A Practical Guide | 93<br />
  181. 181. Resource listing<br />User-Focused Digital Library: A Practical Guide | 94<br />
  182. 182. Ejournals listing<br />User-Focused Digital Library: A Practical Guide | 95<br />
  183. 183. Ebooks search<br />User-Focused Digital Library: A Practical Guide | 96<br />
  184. 184. Information discovery and delivery<br />User-Focused Digital Library: A Practical Guide | 97<br />
  185. 185. Information discovery and delivery<br />User-Focused Digital Library: A Practical Guide | 98<br />
  186. 186. The Nonprofit Library<br />Understanding the users and their needs.<br />Sophia Guevara<br />User-Focused Digital Library: A Practical Guide | 99<br />
  187. 187. A profile of the client<br />Graduate degree in area of specialization.<br />Are familiar with organizations and experts in areas of interest.<br />Need the most up-to-date information quickly.<br />May rely on specialized reports produced by other nonprofits and experts in the field rather than rely on database standbys.<br />User-Focused Digital Library: A Practical Guide | 100<br />
  188. 188. Going digital in a nonprofit library<br />Database standbys may not be a good fit depending on the needs/culture of the organization.<br /> Many of the resources of interest may be provided for free online by organizations eager to educate others on their areas of focus.<br />Connect with users to determine which digital resources would propel the organization’s work forward.<br />User-Focused Digital Library: A Practical Guide | 101<br />
  189. 189. Resources of interest<br />Publications in the field (ex: Chronicle of Philanthropy, Foundation Review, Kids Count)<br />Leading organizations (Gates Foundation, Ford Foundation, Ann E. Casey Foundation)<br />Annual Reports<br />Consultant Reports<br />Work produced by thought leaders in areas of interest<br />User-Focused Digital Library: A Practical Guide | 102<br />
  190. 190. Library Environment – Digital library approach <br />Digital Library<br /><ul><li>Library physical and space constraints
  191. 191. User information needs, more digital resources
  192. 192. User information seeking behavior, getting information online</li></ul>Electronic books, journals and readers are altering the expectations of library users. Information professionals must start preparing how to meet these new expectations.<br />-- Susan Dimattia<br />User-Focused Digital Library: A Practical Guide | 103<br />
  193. 193. Library Environment – Digital content <br />Digital Library<br /><ul><li>What kind of digital content is available?
  194. 194. E-Journals
  195. 195. E-Books
  196. 196. E-Reference
  197. 197. Image collection
  198. 198. Digital audios
  199. 199. Digital videos
  200. 200. Electronic databases </li></ul>User-Focused Digital Library: A Practical Guide | 104<br />
  201. 201. Let’s do a quick survey --- Do you have any system to help you management digital content?<br /><ul><li> Leverage ILS system?
  202. 202. Use ERM system?
  203. 203. Have a home grown database?
  204. 204. Use excel to list?</li></ul>User-Focused Digital Library: A Practical Guide | 105<br />
  205. 205. Digital Content Life Cycle<br />Users<br />Digital Library<br />Discovery<br />Trial<br />Selection<br />Acquisition <br />Access<br />Renew or cancel?<br />Tamar Sadeh, Mark Ellingsen. 2005. Electronic resource management systems: the need and the realization. New Library World 106, no. 5/6 (May 1): 208-218.  http://www.proquest.com/ (accessed April 23, 2008).<br />User-Focused Digital Library: A Practical Guide | 106<br />
  206. 206. Discovery<br />Digital Library<br />Aware of a new e-resource and begins to collect information that will help him or her decide if the resource should warrant further interest. <br /> bibliographic details, <br />packages in which this content may be included<br />terms of access (worldwide, site-based, seat-based). <br />Questions to consider<br />User-Focused Digital Library: A Practical Guide | 107<br />
  207. 207. Trial<br />Users<br />Digital Library<br />Try out the e-resource<br />Gathers the valuable feedback and other information needed to ensure that this product is of interest to their clients, serves a worthwhile need and performs as expected. <br />Questions to consider<br />User-Focused Digital Library: A Practical Guide | 108<br />
  208. 208. Content Analysis - Content<br />Digital Library<br />Content level<br />Content coverage <br />Content subject focus <br />Content overlap <br />User-Focused Digital Library: A Practical Guide | 109<br />
  209. 209. Content Analysis - Tools<br />Digital Library<br />Content provider site<br />ERM system – Electronic Resource Management system<br />ILS system - Integrated Library System<br />Comparison tools – CUFTS, databases, Excel, write your own program<br />User-Focused Digital Library: A Practical Guide | 110<br />
  210. 210. Content Analysis - Tools<br />Digital Library<br />http://lib-cufts.lib.sfu.ca/CUFTS/compare.cgi<br />User-Focused Digital Library: A Practical Guide | 111<br />111<br />Internet Librarian 2008<br />A Practical Guide to a User-Focused Digital Library<br />
  211. 211. Content Analysis - Content<br />Digital Library<br />You know your collection, you know what you are looking for<br />Easy to talk to content provider<br /><ul><li>Content level - check
  212. 212. Content coverage - check
  213. 213. Content subject focus - check
  214. 214. Content overlap – check</li></ul>User-Focused Digital Library: A Practical Guide | 112<br />
  215. 215. Selection<br />Digital Library<br />The decision<br />Acquire the resource?<br />If so, what kind of financial commitment are you making? <br />Remember that when clients get used to a resource, it can be difficult to explain that you are declining access to their favorite product due to a limited budget<br />User-Focused Digital Library: A Practical Guide | 113<br />
  216. 216. Acquisition<br />Digital Library<br />Positive client feedback and the identification of a vendor that provides an efficient option for filling an information need brings us to the acquisitions process.<br />Questions to consider<br />User-Focused Digital Library: A Practical Guide | 114<br />
  217. 217. Let’s do a quick survey --- What is contract review process in your library and organization?<br /><ul><li> The librarian reviews and signs the contract
  218. 218. Central contract management organization
  219. 219. Global procurement organization
  220. 220. Central operational organization</li></ul>User-Focused Digital Library: A Practical Guide | 115<br />
  221. 221. Licensing 101<br />Digital Library<br />Contract template<br />A standard license agreement is available at Yale University's LibLicense site: http://www.library.yale.edu/~llicense/modlic.shtml<br />Connect with your procurement and legal departments. Understand what you will and won’t accept<br />Understand your options in access and pricing<br />Be flexible<br />User-Focused Digital Library: A Practical Guide | 116<br />
  222. 222. 117<br />
  223. 223. Digital Content Licensing Resources<br />Digital Library<br />Yale University Library – Council on Library & Information Resources. LIBLICENSE: http://www.library.yale.edu/~llicense/<br />Contract management systems<br />Licensing Digital Content: A Practical Guide for Librarians by Lesley Ellen Harris<br />User-Focused Digital Library: A Practical Guide | 118<br />
  224. 224. 119<br />
  225. 225. Access<br />Digital Library<br />With the paperwork out of the way and access to the content ensured, you now have to decide how you will provide your clients with easy access to the product. You also need to be prepared to complete routine maintenance as necessary. Encourage your clients to provide client feedback.<br />Access stage questions<br />User-Focused Digital Library: A Practical Guide | 120<br />
  226. 226. Let’s do a quick survey --- How is the digital content access managed?<br /><ul><li> We have a proxy server
  227. 227. We provide a list of IPs
  228. 228. Our IT department manages
  229. 229. We get username and password from vendors</li></ul>User-Focused Digital Library: A Practical Guide | 121<br />
  230. 230. Let’s do a quick survey --- Can your users access the digital content off campus / offsite?<br /><ul><li> Yes, via VPN
  231. 231. Yes, use their own userid
  232. 232. No</li></ul>User-Focused Digital Library: A Practical Guide | 122<br />
  233. 233. Digital Content Deployment <br />Digital Library<br /><ul><li>User access and authentication layer
  234. 234. Different content authentication methods from content providers
  235. 235. IP authentication
  236. 236. URL referral
  237. 237. Username and password
  238. 238. How the different methods integrate with your existing access and authentication system
  239. 239. Institution single sign on method
  240. 240. Athens
  241. 241. Proxy server</li></ul>User-Focused Digital Library: A Practical Guide | 123<br />
  242. 242. Digital Content Deployment<br />Digital Library<br /><ul><li>Providing information access points
  243. 243. Depending the content level, different information access points can be provided
  244. 244. List resource to your library resource A to Z list
  245. 245. List resource to your library research guide, path finder
  246. 246. List resource to your library subject guide
  247. 247. List e-journals to your library journal/e-journal list
  248. 248. Integrate the content at the publication level to your library catalog
  249. 249. Implement OpenURL reference linking
  250. 250. Provide federated search to access content from different sources
  251. 251. Provide Alert service
  252. 252. Provide RSS feeds</li></ul>User-Focused Digital Library: A Practical Guide | 124<br />
  253. 253. Digital Content Deployment <br />Digital Library<br /><ul><li>Providing searching points for digital content
  254. 254. Is the content at top level searchable
  255. 255. Is the content at publication level findable
  256. 256. Is the content at fulltext level searchable</li></ul>User-Focused Digital Library: A Practical Guide | 125<br />
  257. 257. Let’s do a quick survey --- Do you have federated search for your library?<br /><ul><li> Yes
  258. 258. No
  259. 259. No, but we point Google Scholar</li></ul>User-Focused Digital Library: A Practical Guide | 126<br />
  260. 260. Let’s do a quick survey --- Do you have OpenURL resolver for your library?<br /><ul><li> Yes, we have one locally installed
  261. 261. Yes, we have one hosted by vendor
  262. 262. No</li></ul>User-Focused Digital Library: A Practical Guide | 127<br />
  263. 263. Digital Content Deployment <br />Digital Library<br /><ul><li>Content integration
  264. 264. Integrate and aggregate content from different providers
  265. 265. Journal A to Z list
  266. 266. Library Catalog
  267. 267. Federated Search
  268. 268. Federated Alerts
  269. 269. Integrate content to designated site via RSS feed
  270. 270. Creating content resource referencing via OpenURL</li></ul>User-Focused Digital Library: A Practical Guide | 128<br />
  271. 271. Promoting Digital Content <br />Digital Library<br /><ul><li>Why should you promote?
  272. 272. Increase the value of your library in users’ eyes
  273. 273. What should you promote – clientele
  274. 274. Ease of use and accessibility
  275. 275. 24 hour availability of content
  276. 276. What should you promote – key decision makers
  277. 277. Improved efficiency and efficacy</li></ul>User-Focused Digital Library: A Practical Guide | 129<br />
  278. 278. Marketing to the client – developing your plan<br />Who are your clients? <br />Who are your best clients?<br />Why are they your best clients? What is it about your interactions with this group that keeps them coming back for more?<br />Who do you need to bring into the fold?<br />Why are they not utilizing you as often as they could (or should)?<br />Identify differences in the interactions you have with this group compared to your best clients.<br />How can you create more opportunities to connect and show value to this group?<br />User-Focused Digital Library: A Practical Guide | 130<br />
  279. 279. Promoting Digital Content <br />Users<br />Digital Library<br /><ul><li>Using various technologies
  280. 280. Web 1.0 – web portal/web sites/newsletters
  281. 281. Web 2.0 – RSS feed/social networking tools
  282. 282. Web 3.0 – mobilize your digital content
  283. 283. …</li></ul>User-Focused Digital Library: A Practical Guide | 131<br />
  284. 284. Promoting Digital Content <br />Users<br />Digital Library<br /><ul><li>Make the content part of user information searching and using flow
  285. 285. Let the content work for you, not you work on the content
  286. 286. Follow your users trends
  287. 287. Go where your users go</li></ul>User-Focused Digital Library: A Practical Guide | 132<br />
  288. 288. Let’s do a quick survey --- Do you gather and view usage?<br /><ul><li> Yes, we go to vendor site
  289. 289. Yes, vendors sending usage email to us
  290. 290. Yes, we use a usage collecting service
  291. 291. Yes, we get from our ERM system
  292. 292. No</li></ul>User-Focused Digital Library: A Practical Guide | 133<br />
  293. 293. Reviewing usage<br />Digital Library<br />Why is this important?<br />The collection of usage statistics<br />Systems: ERM’s<br />SUSHI<br />Various methods of statistic collection<br />Site visits, page visits, time spent on site, downloads, etc.<br />COUNTER<br />User-Focused Digital Library: A Practical Guide | 134<br />
  294. 294. Reviewing usage<br />Users<br />Digital Library<br />Study your site log files<br />Understand your user behavior<br />Understand how your users access the content within your organization<br /> -- Put your information resource usage under your organization context<br />User-Focused Digital Library: A Practical Guide | 135<br />Internet Librarian 2008<br />
  295. 295. Renew or cancel<br />Users<br />Digital Library<br />With your subscription coming to an end, it is up to you to determine if the resource will remain in your electronic collection. <br />Questions to consider<br />User-Focused Digital Library: A Practical Guide | 136<br />
  296. 296. Enhance the flow <br />Digital Library<br />Users<br />User-Focused Digital Library: A Practical Guide | 137<br />
  297. 297. Let the Sun Shine on Your E-Resources<br />“Making sure your customers know about the electronic resources in your collection will help demonstrate your value to your organization”<br />-- Janice Lachance, SLA CEO<br />Digital Library<br />Users<br />User-Focused Digital Library: A Practical Guide | 138<br />
  298. 298. Thank You!<br />Questions<br />& <br />Answers<br />Qin Zhu – qin.zhu@hp.com<br />Sophia Guevara - sophiaguevara@gmail.com<br />Stephen Pomes - stephen_pomes@yahoo.com<br />User-Focused Digital Library: A Practical Guide | 139<br />
  299. 299. Further Reading<br />Zhu, Q and Guevara, S. “A practical guide for building a user-focused digital library collection.” Computers in Libraries, Vol. 29, Issue 4, 2009 <br />Licensing Digital Content: A Practical Guide for Librarians by Lesley Ellen Harris.<br />Lachance, S. “Let the sun shine on your E-Resources”. Information Outlook, Vol. 14, No 04, 2010.<br />Dimattia, S. “Showing our strengths”. Information Outlook, Vol. 14, No 04, 2010.<br />Newman, M. L. “Collections strategies for electronic books” Information Outlook, Vol. 14, No 04, 2010.<br />Alford, E and Schroeder, H. “Promoting electronic resources to different audiences” Information Outlook, Vol. 14, No 04, 2010.<br />Scotti, G. J. “Proving Value and Return on Investment” Information Outlook, Vol. 14, No 04, 2010.<br />User-Focused Digital Library: A Practical Guide | 140<br />
  300. 300. References<br />Birmingham, W. P., et al. "The University of Michigan Digital Library: This is not your father's library." Digital Libraries '94. John L. Schnase, et al.editors: College Station, Texas, Texas A&M University. 1994. 53-59. Web. Accessed 8 Jun 2010. <http://www.csdl.tamu.edu/DL94/paper/umdl.html>. <br />“Digital Libraries.” Wikipedia: The Free Encyclopedia. Wikimedia Foundation, Inc. 4 June 2010. Web. Accessed 6 June 2010. <http://en.wikipedia.org/wiki/Digital_Library><br />Evans, G. Edward, and Margaret R. Zarnosky. Developing Library and Information Center Collections. 4th ed. Greenwood Village, Colorado: Libraries Unlimited, 2000. <br />Fox, Edward A. "Source Book on Digital Libraries." Computer Science Technical Reports. Dept. of Computer Science, Virginia Polytechnic Institute and State University, 06/12/1993. Web. Accessed 8 Jun 2010. <http://eprints.cs.vt.edu/archive/00000377/01/TR-93-35.pdf>. <br />Marchionini, Gary. "Research and Development in Digital Libraries." Gary's Home Page. School of Information and Library Science, University of North Carolina at Chapel Hill, n.d. Web. Accessed 8 Jun 2010. <http://www.ils.unc.edu/~march/digital_library_R_and_D.html>. <br />User-Focused Digital Library: A Practical Guide | 141<br />
  301. 301. References<br />Borgman, Christine L. “What are digital libraries? Competing visions”, Information Processing and Management . 35 (1999) 227-243. <br />Tamar Sadeh, Mark Ellingsen. 2005. ”Electronic resource management systems: the need and the realization”. New Library World 106, no. 5/6 (May 1): 208-218.  http://www.proquest.com/ (accessed April 23, 2008). <br />User-Focused Digital Library: A Practical Guide | 142<br />
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×