0
SPEAKING AND LISTENING SKILLS in communication<br />
Presented By<br /><ul><li>Arun
Kanivarasi
Muruganidhi
Prudhvi raj
Sooraj R</li></ul>	1st Year, MBA, DMS, SOM, PU.<br />
<ul><li>Both occurs at our everyday life.
Necessary to developing good listening and effective speaking skills.
It has been an integral part of everyone’s personal development.</li></ul>NEED<br />
Information cannot be effectively received, transferred or exchanged without using good communication skills.<br />
SPEAKING<br />“A wise man reflects before He speaks; a fool speaks, and then reflects on what he has uttered.” - French Pr...
WHILE SPEAKING <br /><ul><li>Speak with confidence.
Remain calm and courteous.
Speak loud enough.
Speak with a logical sequence.
Learn to be comfortable in front of others.
Upcoming SlideShare
Loading in...5
×

Speaking and listening skills

3,107

Published on

3 Comments
3 Likes
Statistics
Notes
  • It is very useful
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • presentation is fine ,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • The presentation is nice, simple and lucid. it helped me through in my search for effective listening.
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total Views
3,107
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
126
Comments
3
Likes
3
Embeds 0
No embeds

No notes for slide

Transcript of "Speaking and listening skills"

  1. 1. SPEAKING AND LISTENING SKILLS in communication<br />
  2. 2. Presented By<br /><ul><li>Arun
  3. 3. Kanivarasi
  4. 4. Muruganidhi
  5. 5. Prudhvi raj
  6. 6. Sooraj R</li></ul> 1st Year, MBA, DMS, SOM, PU.<br />
  7. 7. <ul><li>Both occurs at our everyday life.
  8. 8. Necessary to developing good listening and effective speaking skills.
  9. 9. It has been an integral part of everyone’s personal development.</li></ul>NEED<br />
  10. 10. Information cannot be effectively received, transferred or exchanged without using good communication skills.<br />
  11. 11. SPEAKING<br />“A wise man reflects before He speaks; a fool speaks, and then reflects on what he has uttered.” - French Proverb.<br />
  12. 12. WHILE SPEAKING <br /><ul><li>Speak with confidence.
  13. 13. Remain calm and courteous.
  14. 14. Speak loud enough.
  15. 15. Speak with a logical sequence.
  16. 16. Learn to be comfortable in front of others.
  17. 17. Rephrase to ensure clarity.</li></li></ul><li>HOW TO SPEAK EFFECTIVELY<br /><ul><li>Be generous with praise.
  18. 18. Be friendly and cordial.
  19. 19. Call people by name.
  20. 20. Paraphrase questions you are asked to make meanings clear.
  21. 21. Vary your tone, pace, and volume to keep others interested.</li></li></ul><li>TO SPEAK EFFECTIVELY<br /><ul><li>Don’t Threaten.
  22. 22. Don’t Swear.
  23. 23. Don’t Lose your poise.
  24. 24. Don’t Take things personally.
  25. 25. Don’t Become angry.</li></li></ul><li>LISTENING<br />“To be a good learner, you must be a good listener” –Proverb.<br />
  26. 26. What does it mean to really listen?<br /><ul><li>Hearing
  27. 27. Listening enough to catch what the speaker is saying.
  28. 28. Understanding
  29. 29. It happens when you take what you have heard and understand it in your own way.
  30. 30. Judging
  31. 31. Thinking about whether it makes sense.</li></li></ul><li>OBJECTIVE OF LISTENING <br /><ul><li>To receive information.
  32. 32. To understand effectively.
  33. 33. To enhance clarity.
  34. 34. To empathize.</li></li></ul><li>GUIDELINES FOR EFFECTIVE LISTENING <br /><ul><li>Be prepared to listen.
  35. 35. Be interested.
  36. 36. Keep an open mind Listen for the main ideas.
  37. 37. Listen critically.
  38. 38. Resist Distraction.
  39. 39. Take notes Help the speaker </li></li></ul><li>THE DONT’S OF LISTENING <br /><ul><li>Don’t listen without looking.
  40. 40. Don’t interrupt the speaker.
  41. 41. Don’t allow distractions.
  42. 42. Don’t appear judgmental.
  43. 43. Don’t look bored.
  44. 44. Don’t yawn during a meeting or conversation.</li></li></ul><li>Tips for being a good listener<br /><ul><li>Give your full attention.
  45. 45. Let the speaker finish before you begin to talk.
  46. 46. Listen for main ideas.
  47. 47. Ask questions.
  48. 48. Give feedback.</li></li></ul><li>Reference<br />http://www.suite101.com/content/developing-effective-communication-skills-a96344<br />http://www.infoplease.com/homework/listeningskills1.html<br />http://www.write-out-loud.com/effective-listening-skills.html<br />
  49. 49. THANK YOU<br />
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×