Why this food for thought?
It’s no secret that the Internet is changing the way we consume and digest information. Every day, consumers who used to
reach for the Yellow Pages now reach for Yahoo!, Google and hundreds of other online resources. Information seekers who once
cracked open dusty encyclopedias in the library now surf Wikipedia online.
For years, many enterprises watched this transformation from the sidelines, content to continue adjusting the content man-
agement systems and taxonomies in which they had invested.
But the consumers at home are also our employees at work. And when they arrive at their desks, they bring a new set of expec-
tations that have been shaped by their experiences with the Internet, cell phones, email, mobile hand-held devices and iPods.
These and other innovations have changed the way they consume and interact with information.
Start cooking - or get grilled
Content management is not immune to this transfo