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P2P government: public purpose and the bounty of the commons

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My presentation at the CeBIT Gov 2.0 Australia Conference 3-4 Nov 2010 in Canberra

My presentation at the CeBIT Gov 2.0 Australia Conference 3-4 Nov 2010 in Canberra

Published in: Technology

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  • 1. P2P government public purpose and the bounty of the commons Patrick McCormick Manager Digital Engagement Department of Justice Victoria Gov 2.0 Conference Canberra 3 November 2010 Unless indicated otherwise, content in this presentation is licensed:
  • 2. P2P government public purpose and the bounty of the commons 1. we are here now 2. rebooting the business case 3. P2P from inside out 4. public purpose
  • 3. 1. we are here now Map of Online Communities 2010: Randall Munroe/xkcd, Ethan Bloch/Flowtown
  • 4. the tragedy of the commons • the situation in which multiple individuals, acting independently, and solely and rationally consulting their own self-interest, will ultimately deplete a shared limited resource even when it is clear that it is not in anyone's long-term interest for this to happen - Wikipedia
  • 5. the bounty of the digital commons 1. close to zero marginal cost of production 2. close to zero marginal cost of distribution 3. scale not scarcity
  • 6. the bounty of peer to peer production
  • 7. the bounty of self-selection and meritocracy
  • 8. the public sector is evolving 1. 20th century administrative bureaucracy 2. new public management - performance 3. triple bottom line - shareholders and stakeholders 4. co-productive, shared enterprise read-only rigid, prescriptive, hierarchical read-write agile, principled, collaborative
  • 9. citizen expectations are changing 3 types of expectations - Charlie Leadbeater • I need – essential services government must provide • I want – discretionary services responding to demand • I can – option to self select, participate, co-produce why now? • Internet 1.0 – low or no cost production and distribution • netizens 1.0 – surplus computing and doing capacity • web 2.0 - new tools, behaviours, expectations
  • 10. the Internet has something to do with it compact yet immense, a ‘small world’ • 10x growth adds ‘one hop’ • growth is organic and ad hoc power law distribution mostly below and above the mean •few with many links •many with few links In Search of Jefferson’s Moose - David G. Post power law distribution mostly below and above mean • few with many links • many with few links
  • 11. and is increasingly the people’s choice 20% (AGIMO: Australia in the Digital Economy, 2009) 27% 16% 11%
  • 12. what does this mean for government? a new approach • share (not cede) power, when and where appropriate • maintain authority in old and new models • moving from a PDF to a Wiki approach key components • culture of experimentation and collaboration • open access to public sector data and information • voice of authenticity, uncertainty and contestability
  • 13. emerging policy platform Victoria • parliamentary inquiry into PSI • VPS innovation action plan • government response on PSI • government 2.0 action plan Commonwealth • Gov 2.0 Taskforce report • APSC online engagement guidelines • declaration of open government
  • 14. 2. rebooting the business case
  • 15. co-production with or without us • “information wants to be free” - Stewart Brand at first Hackers' Conference in 1984
  • 16. people are talking in new ways and new places 0 1000 2000 3000 4000 January February March April Month on Month Trend Alcohol & Street Violence Social Media Analysis 26% Results 1081 71% Change April 2010
  • 17. new evidence to refine policies and services Violent CBD brawl Street violence talk spawned by Williams’ death
  • 18. focus on outcomes over processes • tools demand less structured approach • business cases demand iterative, adaptive methodologies - unexpected challenges, benefits ‘the cathedral and the bazaar’ – Eric Raymond
  • 19. follow rules of disruptive innovation • think big • start small • fail fast
  • 20. avoid inflexibility of massive projects • think big • start small • fail fast • think small • start big • fail slowly Valberg Lárusson, Flickr
  • 21. large projects benefit from rapid prototyping • constrain time and budget • eliminate all technical and bureaucratic barriers • co-locate joint strike force team with diverse expertise, experience
  • 22. agile approach rewards innovation • ‘skunk works’ dedication • daily, agenda free meetings • all ideas valid, fast decisions • draw upon external expertise
  • 23. 3. P2P from inside out
  • 24. supporting a culture of collaboration internally • more than laws • courts, consumers, indigenous, racing, gaming, prisons and more • with a staff of more than 7,000
  • 25. conversations, questions, problem solving
  • 26. encouraging content creativity
  • 27. seeking and voting on ideas openly
  • 28. working together across boundaries
  • 29. 4. public purpose CFA, Black Saturday, Flickr
  • 30. public purpose • outcomes focus - communicate goals • open and transparent - access to PSI • social capital for social innovation • shared responsibility • creating co-production opportunities
  • 31. supporting existing community role and establishing trusted, authentic presence on new platforms
  • 32. seeking citizen input, educating interactively
  • 33. sharing information to reduce costs, build trust and confirm public safety objectives
  • 34. fostering shared responsibility through citizen engagement and content creation
  • 35. maintaining community engagement to better cope with complex problems Yarra Valley, Black Saturday, Flickr
  • 36. going where people are to build trust and improve access to information 9,300 fans x average 150 friends = 1,209,000 people
  • 37. because people want to help and play a role that government is well placed to facilitate
  • 38. seeking citizen support for emergency volunteers Vital. Valued. Victorians.
  • 39. sharing emergency information in timely, convenient way extends frontline response to community
  • 40. mobile apps enable citizens to help themselves and their neighbors
  • 41. geospatial data and location awareness put powerful tools in the hands of citizens
  • 42. P2P government public purpose and the bounty of the commons 1. we are here now 2. rebooting the business case 3. P2P from inside out 4. public purpose
  • 43. Thanks! Questions? Patrick McCormick pat.mccormick@justice.vic.gov.au @solutist @justice_vic
  • 44. re-using this presentation? the fine print… • Parts of this presentation not under copyright or licensed to others (as indicated) have been made available under the Creative Commons Licence 2.5 • Put simply, this means: – you are free to share, copy and distribute this work – you can remix and adapt this work • Under the following conditions – you must attribute the work to the author: Patrick McCormick (pat.mccormick@justice.vic.gov.au or paddy@post.harvard.edu) – you must share alike – so if you alter or build upon this work you have to keep these same conditions • Unless stated otherwise, the information in this presentation is the personal view of the author and does not represent official policy or position of his employer