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How to transfer and activate SolidWorks standalone license/s
 

How to transfer and activate SolidWorks standalone license/s

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In this PDF you will find information on how to activate/transfer your SolidWorks standalone license. ...

In this PDF you will find information on how to activate/transfer your SolidWorks standalone license.

If you require further assistance during this process it is best to contact your SolidWorks reseller.

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    How to transfer and activate SolidWorks standalone license/s How to transfer and activate SolidWorks standalone license/s Document Transcript

    • www.solidtec.com.au •1800 824 883 • info@solidtec.com.au AUSTRALIA ABN 67 135 726 528 SYDNEY (Head Office) Level 4/384 Eastern Valley Way Chatswood, NSW, 2069 Ph: 02 9882 2043 Fax: 02 9417 0337 ADELAIDE Unit 3/502 North East Road Windsor Gardens, SA, 5087 Ph: 08 8266 6672 Fax: 08 8266 6527 BRISBANE Unit 2/355 Lytton Road Morningside, QLD, 4170 Ph: 07 3899 5545 MELBOURNE Unit 2/241 Blackburn Road Mount Waverley, VIC, 3149 Ph: 1800 824 883 Fax: 03 9802 4208 PERTH 26 Wheeler Street Belmont, WA, 6104 Ph: 08 9478 5555 Fax: 08 9277 1212 NEW ZEALAND AUCKLAND Level 1/207 Broadway Newmarket, Auckland, 1023 Ph: +649 520 1364 Fax: +649 520 1372 CHRISTCHURCH Unit 3/31 Stevens Street Waltham, Christchurch, 8011 Ph: +643 961 0314 Fax: +643 961 0316 Activating and Transferring SolidWorks (Standalone license): If you have recently purchased SolidWorks and are attempting to activate it is best to confirm with a Solidtec Applications Engineer whether the license is yet provisioned in the system. Please email support@solidtec.com.au with your serial number and also your company name asking to check if the license is provisioned and ready for activation. If you have been notified that you are able to activate your SolidWorks and have recently installed the program please follow the below information. After installation it is best to perform a restart of your machine, once this has been completed simply double click the SolidWorks icon on your desktop or navigate to the start menu and in Windows 7 you have a search box type SolidWorks, here you should be able to double click the icon to run the application. The first window you should see is the SolidWorks splash screen, this indicates that SolidWorks is starting on the machine and is loading the required settings. If the product has not been activated it should come up with a window like the one on the next page.
    • Page 2www.solidtec.com.au •1800 824 883 • info@solidtec.com.au AUSTRALIA ABN 67 135 726 528 SYDNEY (Head Office) Level 4/384 Eastern Valley Way Chatswood, NSW, 2069 Ph: 02 9882 2043 Fax: 02 9417 0337 ADELAIDE Unit 3/502 North East Road Windsor Gardens, SA, 5087 Ph: 08 8266 6672 Fax: 08 8266 6527 BRISBANE Unit 2/355 Lytton Road Morningside, QLD, 4170 Ph: 07 3899 5545 MELBOURNE Unit 2/241 Blackburn Road Mount Waverley, VIC, 3149 Ph: 1800 824 883 Fax: 03 9802 4208 PERTH 26 Wheeler Street Belmont, WA, 6104 Ph: 08 9478 5555 Fax: 08 9277 1212 NEW ZEALAND AUCKLAND Level 1/207 Broadway Newmarket, Auckland, 1023 Ph: +649 520 1364 Fax: +649 520 1372 CHRISTCHURCH Unit 3/31 Stevens Street Waltham, Christchurch, 8011 Ph: +643 961 0314 Fax: +643 961 0316 The window below is what you should see if the product has not yet been activated on the machine. In some cases where SolidWorks has not been installed on the machine you may have the option to use the 30 day grace period / trial. If your license has been provisioned within SolidWorks activation database and you have the go ahead to activate than please select the first radio button then click Next>. In the next window simply type in a valid email address this will help to maintain a correct record of who has activated what and where.
    • Page 3www.solidtec.com.au •1800 824 883 • info@solidtec.com.au AUSTRALIA ABN 67 135 726 528 SYDNEY (Head Office) Level 4/384 Eastern Valley Way Chatswood, NSW, 2069 Ph: 02 9882 2043 Fax: 02 9417 0337 ADELAIDE Unit 3/502 North East Road Windsor Gardens, SA, 5087 Ph: 08 8266 6672 Fax: 08 8266 6527 BRISBANE Unit 2/355 Lytton Road Morningside, QLD, 4170 Ph: 07 3899 5545 MELBOURNE Unit 2/241 Blackburn Road Mount Waverley, VIC, 3149 Ph: 1800 824 883 Fax: 03 9802 4208 PERTH 26 Wheeler Street Belmont, WA, 6104 Ph: 08 9478 5555 Fax: 08 9277 1212 NEW ZEALAND AUCKLAND Level 1/207 Broadway Newmarket, Auckland, 1023 Ph: +649 520 1364 Fax: +649 520 1372 CHRISTCHURCH Unit 3/31 Stevens Street Waltham, Christchurch, 8011 Ph: +643 961 0314 Fax: +643 961 0316 If you have a decent internet connection than it is best to attempt the Automatically over the internet method of activation and transfer. Select the require product/s and the first radio button then also make sure you have added a valid email address then click Next>. You should then be able to see the activation window connecting to the SolidWorks server; you should then see a window like the one below. This confirms that the product/s are activated - you can click finish. In this case once we select finish SolidWorks will open. If we require the need to transfer off the license we can do this very simply from within SolidWorks by going to Help>Transfer licenses … This will bring up the Activate/Transfer Your SolidWorks Product window same as previously seen above, simply fill out your email address if not present and select preferred method of transfer/activate i.e. automatically or manual. This will release the license and allows you to activate onto another machine. Please note that standalone licenses only allow for one machine to be activated at a time.
    • Page 4www.solidtec.com.au •1800 824 883 • info@solidtec.com.au AUSTRALIA ABN 67 135 726 528 SYDNEY (Head Office) Level 4/384 Eastern Valley Way Chatswood, NSW, 2069 Ph: 02 9882 2043 Fax: 02 9417 0337 ADELAIDE Unit 3/502 North East Road Windsor Gardens, SA, 5087 Ph: 08 8266 6672 Fax: 08 8266 6527 BRISBANE Unit 2/355 Lytton Road Morningside, QLD, 4170 Ph: 07 3899 5545 MELBOURNE Unit 2/241 Blackburn Road Mount Waverley, VIC, 3149 Ph: 1800 824 883 Fax: 03 9802 4208 PERTH 26 Wheeler Street Belmont, WA, 6104 Ph: 08 9478 5555 Fax: 08 9277 1212 NEW ZEALAND AUCKLAND Level 1/207 Broadway Newmarket, Auckland, 1023 Ph: +649 520 1364 Fax: +649 520 1372 CHRISTCHURCH Unit 3/31 Stevens Street Waltham, Christchurch, 8011 Ph: +643 961 0314 Fax: +643 961 0316 If you have attempted to perform an automatic activation/transfer of the license but are still not able to obtain a license and are not receiving an error message stating Activation Count Exceeded or Transfer Count Exceeded or another error code (if unsure contact support@solidtec.com.au) it might be best to attempt a manual activation/transfer. In some cases where the internet connection is slow or there are firewalls / proxy’s in place a manual activation/transfer might be the easiest way. To perform a manual activation/transfer simply perform that same steps above if you wish to activate or transfer, at the window where you can select your products to activate/transfer choose the second radio button to perform a manual activation via e-mail. Once you click next the activation tool (swactwiz.exe) will bring up another window like the one below. (Keep this window open during the whole process). Once this window above appears you want to save out the request file to a location i.e. Desktop. (Be sure to keep this window open during the process) once the file is saved you can copy this to a machine with email or use the machine that you are currently working on.
    • Page 5www.solidtec.com.au •1800 824 883 • info@solidtec.com.au AUSTRALIA ABN 67 135 726 528 SYDNEY (Head Office) Level 4/384 Eastern Valley Way Chatswood, NSW, 2069 Ph: 02 9882 2043 Fax: 02 9417 0337 ADELAIDE Unit 3/502 North East Road Windsor Gardens, SA, 5087 Ph: 08 8266 6672 Fax: 08 8266 6527 BRISBANE Unit 2/355 Lytton Road Morningside, QLD, 4170 Ph: 07 3899 5545 MELBOURNE Unit 2/241 Blackburn Road Mount Waverley, VIC, 3149 Ph: 1800 824 883 Fax: 03 9802 4208 PERTH 26 Wheeler Street Belmont, WA, 6104 Ph: 08 9478 5555 Fax: 08 9277 1212 NEW ZEALAND AUCKLAND Level 1/207 Broadway Newmarket, Auckland, 1023 Ph: +649 520 1364 Fax: +649 520 1372 CHRISTCHURCH Unit 3/31 Stevens Street Waltham, Christchurch, 8011 Ph: +643 961 0314 Fax: +643 961 0316 Create a new email and address it to activation@solidworks.com, be sure to have no email signature or subject on the email, attached the file previously saved out and click send. You should receive a response file in sometime, be sure to check your junk inbox for any emails. On the response email there will be a text file save this to your desktop and then back in the SolidWorks Product Activation window select Open… and choose the response file. In some cases you may be required to perform this task twice to ensure a correct activation. If you experience further problems please contact support@solidtec.com.au During the activation/transfer process you may come across some error messages. These error messages can be due to another computer being activated at the time of attempting to activate on another machine. It could also be due to attempting to activate a version of SolidWorks that you are not entitled to due to subscription. If you have created a customer portal account in the past you have the ability to review any error message that is given during the activation/transfer process. You can review and source a solution by searching the SolidWorks knowledge base with the error code seen. For more information on creating a customer portal account please review our FAQ’s page on our Blog Site. If you require any further technical assistance please email support@solidtec.com.au or call 1800 824 883.