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1© 2010 Cisco and/or its affiliates. All rights reserved.
Lewis Hickman
Federal NMS CSE
Cisco Hawaii Tech Days
Cisco Prime Network Management Overview
2© 2010 Cisco and/or its affiliates. All rights reserved.
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© 2010 Cisco and/or its affiliates. All rights reserved. BYOD PartnerFIRST 3
• Independent "point"
products
• Untimely device and
technology support
• Reliance on highly
skilled staff
• Inconsistent user
experience
• Difficult to install,
administer, and
maintain
• Integrated workflows and
Common user
experience
• Integrated Smart
Interactions w. cisco.com
• Single solution and
virtual appliance
• Day-one device support
for the Cisco® Advantage
• Use of Cisco best
practices and
knowledgebase
The Old Way The Cisco Prime™ Way
Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 4Cisco Prime NAM Cisco Prime Infrastructure
Cisco Prime DCNMCisco Prime LMS
Cisco Prime
Collaboration
Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 5
One
Management
One
Policy
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 6
Benefits
– Consolidation and extensibility – reduces
OpEx and maximizes ROI
– Accelerates application and service
rollout, reduces downtime
– Consistent end-user quality of
experience
– Maximizes the network investment
•Comprehensive Lifecycle mgmt – simplify
end-to-end network operations
•Deep application visibility and performance
Assurance
•Rich compliance auditing and reporting
•One install – Single-pane-of-glass soln
Integrated Platform
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 7
Comprehensive Manageability
– Customizable out-of-the-box Cisco best
practices and validated design configuration
templates for wired/wireless devices
– RF planning and optimization
– Manage L2/L3 services, DMVPN, GETVPN,
Zone-based Firewall, ScanSafe
– Plug-in-play Automated Deployment
– 360° End-user connectivity and application
experience monitoring & troubleshooting
– Multi-NAM management
– Infrastructure lifecycle reports – EoX & PSIRT
– 3rd party device support
– Scalable, deployable, extensible
•Comprehensive Lifecycle mgmt – simplify
end-to-end network operations
•Deep application visibility and performance
Assurance
•Rich compliance auditing and reporting
•One install – Single-pane-of-glass soln
Integrated Platform
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 8
Assurance
End-to-End
Application
Experience &
Visibility
Plug & Play
Simplified
Deployment of
New Cisco
Devices
Lifecycle
Converged
Management with
Integrated Best
Practices
Convergence Consolidation Cisco Advantage
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 9
Base License
Prime Infrastructure Management Node
(physical or virtual appliance)
Lifecycle
Management
Licenses
(per device)
Compliance
Management
Licenses
(per device)-
LMS Only
Assurance
Management
Licenses
(per device)
One and only one base
license required for each
management node
(physical or virtual
appliance)
Available in incremental
bundle sizes of 25,50,
100, 500, 1K, 2.5K, 5K,
and 10K Devices
Available in incremental
bundle sizes of 25, 50,
100, 500, 1K, 2.5K, 5K,
and 10K Devices
Available in incremental
bundle sizes of 25, 50,
100, 500, 1K, and 5K
devices
License
Dependency
Automated
Deployment
Gateway
(per Gateway
instance)
© 2012 Cisco and/or its affiliates. All rights reserved. 12© 2012 Cisco and/or its affiliates. All rights reserved. 12
Prime Infrastructure
Lifecycle Management
Technical Details
© 2010 Cisco and/or its affiliates. All rights reserved. 13
• Stages in this Life Cycle approach:
 Design
 Deploy
 Operate
 Report
 Administration
© 2010 Cisco and/or its affiliates. All rights reserved. 14
• Model-based templates are
provided for:
 Security ( ACL, DMVPN,
ScanSafe , GetVPN …)
 NAM
 Wireless controller
• User can create his own CLI
templates which can contains:
 parameters (prompted during
deploy)
 scripting construction in Apache
Velocity Template Language
(VTL)
• User can define composite
templates (template of templates)
• User can import existing Cisco
Prime LMS templates
Lot more data types are now
available in PI 2.0 !!!
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 15
Out-of-the-box TrustSec
2.0 Readiness
Assessment
Configure
Security Mode
using easy
wizards !!!
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 17
Identity Services Integration
• Shows where security &
policy problems exist
• Drill deeper into issue
details
CleanAir
• Detect RF Interference
• Locate the source
• Automatically adjust to
optimize the environment
Adaptive WIPS
• Assess wireless
vulnerabilities
• Auto-classify threats
• Protect the wireless
network
Context-Aware
• Contextual Info about Wi-
Fi clients and tagged
mobile devices
• Optimize application
delivery
MSE
MSE
ISE
• MSE – Mobility Service Engine
• ISE - Identity Service Engine
MSE
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 18
Zoom &
Pan
Controls
Next-Gen Maps
• Reduced Clutter
• Faster Loading
• Better Navigation
• Scalable Vector
Graphics
• High quality
images with zoom
in/out
Active
Rogue APs
802.11u location
specific service
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 19
• Integrated Planning Tool
– Import floor plans from 3rd-party tools
– Configure access point placement,
coverage, and other variables
– Generate equipment proposal
• Hierarchical Maps
– Design multiple buildings, floors,
regions
• Location and Voice Readiness Tools
– View performance and coverage
estimates
Easily Visualize the
Ideal RF Environment
Planning Tool
Instant
Access
to Tools
Hierarchical Maps
• Eliminate improper RF designs and coverage problems
• Built-in tools perform site-surveys, RF reassessments and RF readiness evaluation
© 2010 Cisco and/or its affiliates. All rights reserved. 20
• Device Health
(Availability/CPU/Memory) is
automatically turned on once
device is managed
• Advanced Monitoring can be
planned and designed before
actual monitoring
• Advanced monitoring
leverage Cisco Networking
Intelligence (Flexible Netflow,
NBAR/NBAR2, NAM)
• Thresholds can be tied to
packet capture profile for
automatic captures
• Template based configuration to
both wired and wireless devices
from single GUI
• Enable instrumentation on routers
and switches
• Create your own Golden templates
and parameterize it for any device
• Provide the capability to group
together discrete templates into a
single composite template
• Zero Touch Device Deployments
using Automated Branch
Deployment
© 2012 Cisco and/or its affiliates. All rights reserved. 21
© 2010 Cisco and/or its affiliates. All rights reserved. 22
High-
Level
view of
managed
devices
Detailed
View for
Selected
Device
Filter by device type,
site groups, and user
defined groups
1-Click Access to day-to-day operational tools !
© 2010 Cisco and/or its affiliates. All rights reserved. 23
Get to the user association history in couple of clicks !!!
IPv6 Visibility
Recognition of IPv6 Global
and Link Local Addresses
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 24
Device Identity
or Profile from
ISE Integration
Policy Information
Including Posture
AAA Override
Parameters
Applied to
Client
Single pane of glass view and lifecycle management for Wired and Wireless
© 2010 Cisco and/or its affiliates. All rights reserved. 25
• Archive and Versioning of Configuration
 Fetch & store all the configurations on network devices.
 Store multiple versions of configurations.
 Job based. for periodic archival
 Detect changes done outside the PI
server and archive the change
• Compare Configuration
 View configurations
 Compare configurations between
versions of same or different devices
 Reporting configuration mismatches
• Rollback Configuration Rollback
 Update the configuration on a device in the network
 Ability to specify which configurations to download.
 Ability to specify options like reboot, write mem etc.
 Job based.
© 2010 Cisco and/or its affiliates. All rights reserved. 26
Import Analyze Distribute
© 2010 Cisco and/or its affiliates. All rights reserved. 27
Alarm
indicator
trickle up the
tree to identify
the problem
area
Alarms can be
expanded to see
the de-duplicated
events
Use pre-defined
or create your
own filters
Click on ad-hoc
filter for keyword
based filtering
Take Actions -
Assign,Annotate,
Notify
© 2010 Cisco and/or its affiliates. All rights reserved. 28
• Less time needed to resolve problems
• Communicate with other Cisco experts
 Integrated Cisco service
request management:
Automates the service
request process
 Create support cases with
Cisco-TAC and partners
 Case status look-up
 Automatic attachment of
problem context to the
support cases
© 2010 Cisco and/or its affiliates. All rights reserved. 29
• PSIRT report based on your
configuration & not just the
IOS version
• EOX Report
© 2010 Cisco and/or its affiliates. All rights reserved. 30
© 2010 Cisco and/or its affiliates. All rights reserved. 31
• Hierarchical dash boards that reflect
the converged network status in real
time
• Drill down capabilities to troubleshoot
and arrive at rich set of information in
one click
• User defined dashboards that allows
to create your own view
• Contextual Site, Device, Interface
Application, End User experience
dashboards to display dynamic
network health status
• Service/Domain specific contents
grouped in one view
© 2010 Cisco and/or its affiliates. All rights reserved. 32
• Contextual site based
information from one view
• What services and users will be
affected in my site – Assessed by
looking at Devices that are down in a site
• My Applications are down, who
are the users that are affected
by that – Obtained by looking at
Applications accessed by end users in a
site
• What are the devices that needs
to be replaced or requires
maintenance in my site - Top N
worst devices that are underperforming in
a site
• Are other users in the site
affected by latency in
transaction time - Users having the
most issues in the site
© 2010 Cisco and/or its affiliates. All rights reserved. 33
• Contextual Application based
information from one view
• What are the Top Server and Top
Clients in my network that are
having worst transaction time –
Assessed by looking at the Worst Clients
by transaction time and Application Server
Performance
• Which of my Sites are
experiencing worst transaction
time for any given application –
Obtained by looking at Worst Sites by
transaction time
• Which of my Clients are using
the most bandwidth- Top N Clients
(In and Out)
• How is my Application Traffic
statistics over time- Application
Traffic Analysis dashlet
© 2010 Cisco and/or its affiliates. All rights reserved. 35
• Concise End-User information
about devices from anywhere
within the product
• 360 views available for wired
and wireless Users
• On click shows the following
 OS version and status
 License used/Capacity
 Number of Active Aps
 Number of Active Clients
 CPU and Memory utilization
• Provides snapshot of device(s),
alarms, and application used
per device per user
© 2010 Cisco and/or its affiliates. All rights reserved. 37
• Concise wireless information
about devices from
anywhere within the product
• 360 views available for
wireless Controller & APs
• On click shows the following
•OS version and status
•License used/Capacity
•Number of Active Aps
•Number of Active Clients
•CPU and Mem utilization
• Provides snapshot of
wireless interfaces, alarms
and WLAN
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 38
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 39
Identify the
Congested
Interface
View Applications and Clients over the Congested Interface
Change the QOS settings to shape traffic for non-critical applications
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 40
Application/Server Delay Client & Network Delay
AnalysisExperience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 41
Worst RTP Streams
QOS Policy
Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 44
Cisco Prime Collaboration
Cisco Prime Collaboration Overview
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 45
Advantages
• Easier to use – 1 product – 5
Functions
• Easier to install & maintain
• Less training required
• Better aligns with converged
customers deployments
• Speeds site rollouts and
reduces time required to add
and change users and services
• Ensures high quality of service
and timely issue resolution for
a superior end-user experience
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 46
Unified, Simplified Management of Voice and Video Networks
Assurance
Continuous
monitoring and
diagnostics
Analytics
Long term
trending
and analytics
Provisioning
Simplified
deployment
and
configuration
Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 48
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 49
Packages Description
Single Cluster
• Single user interface with both native features and contextual cross-launch (phased out in future
releases)
• Provisions all services (voice, Cisco® Unified Communications Manager video and Cisco
TelePresence® endpoints, presence, voicemail, mobility)
• Audit log
• Three levels of role-based access control (RBAC)
- System level, advanced ordering level, and basic ordering level (no per-domain-group
granularity)
• LDAP integration, federated or non-federated, per domain group
• Batch provisioning
Standard
Advanced
Multi-Cluster
• Advanced RBAC and delegation; order admins can be assigned to different domain groups of users
• Ordering workflow (approver, MAC assigner, shipper, and receiver)
• Batch import of users, service additions and modifications, and import infrastructure settings
• Cisco Unified Communications and Cisco IOS® infrastructure templates with embedding and
chaining, keywords, and scheduled template-based provisioning
• Northbound workflow API (no longer optional)
• Managed services features
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 50
• Accelerated site rollouts and
reduction in time required to add
users
• Delegation of moves, adds, and
changes to help desk personnel
• Lowering of training requirements
through single user interface for call
control, messaging, and presence
Reduced deployment and operating
costs through:
• Fine-grained, role-based access
control
• Tracking and auditing of all activity
for improved accountability and
troubleshooting
Improved operational consistency
and control:
CUCM
Interfaces
Cisco Unified
Communications
Manager cluster
Cisco Unity
Connect
voicemail
Cisco
Presence
Cisco Unified
Communications
Manager Express,
Cisco Unity Express
Unity
Connect
Interfaces
Cisco IOS®
CME and CUE
Interfaces
Cisco®
Presences
Interfaces
Unity®
Interfaces
Request for
Services
Service Active
Before Cisco Prime Collaboration
Provisioning
With Cisco Prime Collaboration
Provisioning
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 51
Service Active
Request for
Service
Automated
Activation
Cisco® Unified
Communications Manager clusters
Cisco Unified
Communications Manager Express,
Cisco Unity Express
Cisco Unity® and UC
voicemail systems
Cisco Presence
systems
Audit Trail
Native Interface
Provisioning
Multiple Interfaces
Admin decides process
Service activation is more
than 15-20 minutes
Manual and duplicate entry
errors
No centralized tracking for
changes
Manual
Provisioning
Cisco Prime™
Collaboration Provisioning
Unified: One interface
Simplified: Business
process- and user-oriented
Rapid: Less than one minute
for activation
Accurate: Reduce manual
and duplicate entry errors
Tracking: Unified audit trail
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 52
West Coast
Domain San Francisco
Service Area
Doctor
• Color video phone
• International dialing
• Special attributes
• Unified messaging
Nurse
• 7960 or 7940 phones
• No international calling
• Standard attributes
• Voicemail
Lobby Admin
• Monochrome phone
• Sidecars
• Local dialing only
• Restricted attributes
• No voicemail
• Defined CSS
• DN Blocks Defined
• SA Level Attributes Defined
San Jose
Service Area
Doctor
Nurse
Lobby
• Rules and Policies
• Domain-Level Attributes Defined
• Domain Admin Permissions
Subscriber Type
Subscriber Type
Subscriber Type
LA
Service Area
Doctor
Nurse
Lobby
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 53
• Domain groups can be defined to delegate subscriber provisioning
• Domain administrators can be defined to manage one or more domain groups
• Administrators do not need to have accounts on call processors or voicemail processors
in order to manage subscribers
Global Admin: Jane, Rudy, Mike
West Coast
Domain
East Coast
Domain
Domain Admin: MaryDomain Admin: Paul
Multi-Domain Admin: Shashi
France
Domain
Domain Admin: Tom
• View the sync status of your devices
• Quickly take a look at the logged and locked users; unlock them with a click
• View license status
Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 56
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 57
Packages Description
Single Cluster
• Single user interface with both native features and contextual cross-
launch
• Core UC components (CUCM, voicemail, and presence)
• Core video components (TS, VCS, MCU, Conductor)
• Fault and performance metrics and short-term trending (RTMT)
• Configurable performance alerts and email notifications (RTMT)
• TMS ticketing
• Search and status
Multi-Cluster
• Additional component coverage: CCE, CCX, CVP, UC8.6-9.x, gateways,
switches, routers, CMTS, CTS-Man, third-party SNMP
• Health dashboards (top five impacted MOS, trunk group, etc)
• Detail monitoring for endpoints: MOS, call failures, registration
• Auto-discovery, RBAC, grouping and topology views
• Fault and performance views of the network and video conferences
• Service quality (MOS, jitter, packet loss, etc.), call categorization and analysis,
call detail records reports
• Video session troubleshooting using Medianet
• Voice diagnostics views, Medianet call trace, and testing
• Alarm correlation, syslog events
• Managed services (for video only in Unified Communications 10.0; voice on
roadmap)
Standard
Advanced
Analytics
• Technology
adoption
• Capacity analysis
• Service
experience
• Asset usage
• Traffic analysis
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 59
• Single pane of glass for the entire
collaboration network
• Single repository for all collaboration
inventory
Voice and video management
• View network status at a glance
• Quickly identify potential problems
• Instantly access troubleshooting tools
Dashboard summary
• Facilitates event notification reduction
• Email and SNMP forwarding
Alarm correlation
• Simulate traffic
• Test circuits and end points
Proactive troubleshooting
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 60
• Phones, servers, and infrastructure
• Cluster-level groupings
Full voice network view
• KPI grouped by device type
• Multiple statistic overlay graphs
Diagnostic portal
• Run both real-time and scheduled
tests
• Check for dial tone, registration, and
end-to-end communication
• Test links with IPSLA to isolate jitter
and packet loss
• Verify emergency calling and phone
features are working
Diagnostic testing
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 61
• View all sessions – scheduled,
completed, or in progress
• Rapidly isolate problems to the network
or endpoint
• Identify latency, jitter, and packet loss
End-to-end monitoring
• View end-to-end video session paths
over Cisco® and third-party devices
• On Cisco routers, view CPU, memory,
and interface statistics to locate
bottlenecks in the network
• On Cisco Medianet routers, view jitter
and packet loss statistics and DSCP
information to pinpoint hot spots
affecting session quality
Real-time diagnostics
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 62
• Quickly know the user impact and Unified Communications services availability
• Navigate to troubleshoot and arrive at detailed set of information in one click
• Find congested locations and high-cost resource usage
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 63
Phone outages: Locating and troubleshooting
to find the problem area is made easier
Problematic
Switch
The Endpoints Health Summary dashlet acts
as a single location to monitor IP phones.
New, integrated best practices flow pinpoints
the potential locations where users are
impacted.
Further navigation pinpoints the potential
devices and outages contributing to user
impact. Problematic
switch
Knowing unplugged phones exist, to locating the exact problem switch takes just two clicks
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 64
• Identify the telepresence endpoints with call-
quality events
• Check the call-quality events according to
other impairment details such as jitter and
latency
• Click on 1 day, 1 week, or 4 weeks
• View as chart or grid options
• Navigate to look at all the events in one click
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 65
• Quickly know the utilization of your Cisco TelePresence® endpoints
• See the top 10 “No Show” endpoints
• Find the number of telepresence sessions for one day, one week, and four weeks
• Bandwidth usage for top five WAN traffic locations
• Health summary for your Unified Communications applications
• Find the utilization for video ports and conferencing devices
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 67
EaseValidationofNetworkReadinessPriortoNewVideoEndpointDeployments
• With Cisco® Medianet IPSLA VO,
generate synthetic traffic between
Medianet-enabled midpoints to
simulate a Cisco TelePresence® call
• Analyze results for any network
degradation
• Take action to correct network
degradation (e.g. add bandwidth)
• Run an IPSLA VO test again and
compare results
• This feature can also be used before
VIP sessions to determine if they will
be successful
I need to
add
bandwidth!
This session
will be
successful!
Cisco@2013 Cisco and/or its affiliates. All rights reserved. 68
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 69
Capacity Analysis
• Busy-hour trunk analysis
• CAC bandwidth use
analysis
• Conferencing (MCUs)
use
• Trunk use analysis
Traffic Analysis
• Dialed-number analysis
• Off-net calls analysis
• Call traffic per location
analysis
• Traffic-type (external,
internal, local, etc. calls)
analysis
Technology Adoption
• Endpoint deployment trend
• Endpoint model and type
use trend
• Voice and video technology
use trend
Asset Use
• Least-usedendpoints analysis
• No-show Cisco
TelePresence® rooms trends*
• Most-used Cisco
TelePresence* endpoints
Service Experience
• Call-failure trends
• Service quality distribution
by location
• Most affected endpoints
analysis
* Planned for Cisco Prime Collaboration 10.5 release
@2013 Cisco and/or its affiliates. All rights reserved. Cisco 71
Technology Adoption
Service Experience
• Shows the weekly progress of collaboration deployments
• Breaks down the way endpoints are being used by type,
model and shows audio / video usage trends
• Identifies call failure trends, long-term service quality
distribution by location, and most impacted endpoints
• Identifies traffic patterns, top traffic locations and top traffic
destinations
Capacity Analysis and Asset Usage
Traffic Analysis
• Tracks Average Bouncing Busy Hour and top/bottom trunk,
conferencing (MCU), and CAC bandwidth utilization
• Tracks underutilized endpoints
• Tracks dialed numbers, off-net calls, call traffic per location
and traffic type (external, internal, local, and more)
© 2010 Cisco and/or its affiliates. All rights reserved. 73
Cisco NetworkAnalysis
Module (NAM)
OverviewPresentation
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 74
Deliver network visibility to optimize resources,
troubleshoot performance issues, and ensure
consistent end-user experience
• Improves operational efficiency
• Provides enhanced application
performance visibility across the
network
• Reduces total cost of ownership
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 75
• Pre-packaged dashboards
• Packet Capture Error Scan
• Combined packet and flow analysis
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 76
NAM Product
Family
SPAN ERSPAN RSPAN NetFlow CEF VACL WAAS
Cisco Prime Virtual
NAM (vNAM)
The unique design of the NAM combines a rich set of embedded data
collection and performance analytics with a remotely accessible, Web-
based management console, all on a single blade or appliance
Integrated Management &
Reporting Console
PA
Cat6500/C7600 Series
NAM1, NAM2 BladesCat6500 Series NAM3 Blade
Cisco Prime NAM for ISR
G2 SRE
Cisco Prime NAM for
Nexus 1100 Series
NAM 2300 Series Appliance
NAM-NX for N7K
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 77
• Enhanced Packet Capture
and Analysis
• Overlay Network Visibility
(OTV/Fabric
Path/VXLAN/LISP)
• Trustsec SGT Awareness
• CAPWAP Decode and
Analytics
• Scheduled Reports
NEW!
Supported on All NAM Form-Factors
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 79
Transaction Time -
MySQL
Last 1 hour
TroubleshootApplication Performance Issues
7
9
What is the
transaction time
trend for MySQL?
Transaction Time – MySQL (over DCI
link only)
Last 1 hour
What about the
transactions over the
DCI link?
Significant number of
responses are over 1
sec
Identify the server
with high Server
Response Time
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 81
• Packet Capture and Decodes
• Packet Capture Error Scan
• Port and Interface statistics
• Gain consolidated view of
network performance and
resource usage
 Drill-down to NAM for flow- and
packet –level performance
analytics and troubleshooting
 Use Published API’s for in-depth
Integration or use NDE for
aggregated reporting
WAN
Cisco
Nexus
1000V
VM1 VM2 VM3 VM4
NAM
Form-
Factors
Partners: Prime Infrastructure,
Compuware, CA/NetQoS,
Netscout, Others
Data Roll-Up
Data Drill-
down
© 2010 Cisco and/or its affiliates. All rights reserved. 82
Cisco© 2011 Cisco and/or its affiliates. All rights reserved. 83
Prime Advanced Service Portfolio
DC & Virtualization
Collaboration
Borderless Networks
Prime Infrastructure --
Lifecycle
Prime Infrastructure --
Assurance
Prime LMS
Deployment
2 Week Engagement 2 Week Engagement
• Develop application
monitoring design
• Examples: Netflow, NBAR,
NAM, Performance Agent
• Tuning of the alarms and
thresholds for applications
2 Week Engagement
• Knowledge transfer (shadowing of
deployment)
• Customized User Groups (Limited to 7)
• Basic segmentation (Site, Device Group
and Virtual Domains--Limited to 15 ea)
• Coordinate pre-discovery and device
requirements
• Discovery of the network infrastructure
(supported devices only)
• Troubleshooting discovery issues
• Tuning of the alarms and thresholds
• Knowledge transfer (shadowing of
deployment)
• Customized User Groups (Limited to
7)
• Basic segmentation (Site, Device
Group and Virtual Domains--Limited to
15 ea)
• Coordinate pre-discovery and device
requirements
• Discovery of the network infrastructure
(supported devices only)
• Troubleshooting discovery issues
• Tuning of the alarms and thresholds
© 2012 Cisco and/or its affiliates. All rights reserved. 84
Every Week* Prime Demo Series Topic Same Time Same Place
Every Monday Cisco Prime LMS
11:00 AM PST
San Jose
Time
(90 Min)
www.tinyurl.com/p
rimedemo
No Registration
Required
Every Tuesday
Cisco Prime Collaboration
Assurance & Provisioning
Every Wednesday Cisco Prime NAM & NGA
Every Thursday
Cisco Prime Infrastructure
(including Assurance)
Americas
Edition
EMEAR
Edition
Day Prime Demo Series Topic Same Time Same Place
See Schedule
(bi-weekly)
Cisco Prime Infrastructure
(including Assurance) 9:30 AM GMT
(90 Min)
www.tinyurl.com/
prime-emear
Registration
Required
Cisco Prime Collaboration
Assurance & Provisioning
PrimeDemoSeries
* Exceptions: US Public Holidays and Cisco Shutdown
Free Trial Software www.cisco.com/go/nmsevals
APJC
Edition
Every Week* Prime Demo Series Topic Same Time Same Place
Every 2nd Thursday
Cisco Prime Infrastructure
Lifecycle Mgmt & Assurance
12:00 PM
Singapore
Time
(90 Min)
www.tinyurl.com/p
rime-APJC
No Registration
Required
Every 2nd Thursday
(alternating week)
Cisco Prime Collaboration
Assurance & Provisioning
* Exceptions: Indian Public Holidays and Cisco Shutdown
OpentoCustomers,PartnersandCiscoPeople
Latest Prime Demo Series agenda will always be posted at www.cisco.com/go/prime-demo
© 2012 Cisco and/or its affiliates. All rights reserved. 85
• Detailed, 18-segment Quick Start VoDs cover
essentials of how to download, deploy,
configure and customize Prime Infrastructure.
• Available on Cisco’s YouTube Channel & PEC
• VoD Series available here:
http://www.youtube.com/playlist?list=PL7406F0EF2BC7DED
8
© 2012 Cisco and/or its affiliates. All rights reserved. 86
Cisco Prime
www.cisco.com/go/prime
Cisco Prime Infrastructure
www.cisco.com/go/primeinfrastructure
Cisco Prime Collaboration
www.cisco.com/go/ucmanagement
Prime Demos, VoDs, Online Training, Evaluations
www.cisco.com/go/prime-demo
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 87
Thank you.
© 2010 Cisco and/or its affiliates. All rights reserved. 89
© 2012 Cisco and/or its affiliates. All rights reserved. 90© 2012 Cisco and/or its affiliates. All rights reserved. 90
Prime Infrastructure
Architecture & Deployment
Technical Details
© 2012 Cisco and/or its affiliates. All rights reserved. 91
• Virtual Appliance
 Virtual Appliances are supported on ESXi 4.1 and 5.0 and above with VMFS
3.1 and 5.0 resp.
 UCS B-Series with external storage is recommended way to deploy Prime
Infrastructure
• Physical Appliance
Prime Infrastructure Appliance comes pre-installed with Prime Infrastructure
2.0
Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN
Solution Engine (WLSE) models 1130-19 or 1133 is not supported.
Physical Appliances are field upgradable
© 2012 Cisco and/or its affiliates. All rights reserved. 92
• PI supports High Availability in Active/Standby mode
• Failover can be automatic or manual
• Automatic failover is triggered by database check, Server check ,
Heartbeat
Prime
Infrastructure
Primary
Primary
Health Monitor
Prime
Infrastructure
Secondary
Secondary
Health Monitor
Primary
DB
Secondary
DB
Heartbeat
(Every 5s ) /
3 times
Database Sync
Check
Database
© 2012 Cisco and/or its affiliates. All rights reserved. 93
• Centralized Data Visibility
- Visibility into multiple PI
instances on one screen
- Single search capability
- Consolidated reports
- Max 20 PI instances
Static Data Device
Affinity
Device
Affinity
Prime Infrastructure Instances
Prime Infrastructure Collectors
Prime Infrastructure (Cluster Console)
Static /
Network Data
Static /
Network Data
Static /
Network Data
Static /
Network Data
Phase 1
Single Pane of
Glass Monitoring
• Unified Assets
View
• Unified Alarms
View
• Unified Clients
views
• Consolidated
Reports
• Consolidated
Dashlets
• Consolidated
Search
© 2012 Cisco and/or its affiliates. All rights reserved. 94© 2012 Cisco and/or its affiliates. All rights reserved. 94
Prime Infrastructure
Scalability & Hardware Sizing
Technical Details
© 2012 Cisco and/or its affiliates. All rights reserved. 95
• Cisco UCS can be used as a virtual infrastructure deployment. i.e ESX/ESXi running on UCS should be okay if the VM
requirements are met.
• Physical Appliances are field upgradable
• Prime Infrastructure Appliance that comes pre-installed with Prime Infrastructure 2.0
• Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN Solution Engine (WLSE) models 1130-19 or 1133
is not supported.
Physical
Appliance
Physical CPU Memory HDD Size Throughput
(Disk I/O)
Web Clients API Clients
Cisco Prime
Appliance
8 Cores
(16 Threads)
32 GB 900 GB
(4x300GB RAID5)
200 MBps 25 5
Virtual
Appliance Size
Virtual
CPU
Memory
(DRAM)
HDD Size Throughput
(Disk I/O)
Express 4 12 GB 300 GB 200 MBps
Standard 16 16 GB 900 GB 200 MBps
Pro 16 24 GB 1200 GB 200 MBps
© 2012 Cisco and/or its affiliates. All rights reserved. 96
Supported Scale for Express/Standard/Pro Configurations
Parameter Express Standard Pro
Max Unified AP 300 5000 20,000
Max Controllers 5 500 1,000
Max Autonomous AP 300 3,000 3,000
Devices
Max Wired 300 6000 13,000
NAMs 5 500 1,000
Max device count not to exceed 500 15,000 48,000
Wired Clients 6,000 50,000 50,000
Wireless Clients 4,000 75,000 200,000
Changing Clients 1000 25,000 40,000
Events Sustained Rate (events/sec) 100 300 1000
Netflow Rate (flows/second) 3000 16,000 80,000
Concurrent GUI Clients 5 25 25
Concurrent API Clients 2 5 5
Max Number Sites/Campus 200 2,500 2,500
Max Groups :
(User Defined + Out of the Box + Device
Groups + Port Groups) 50 150 150
Max Virtual Domains 100 1,000 1,000
Max Interfaces 12,000 250,000 350,000
Max NAM Data Polling enabled 5 20 40
Mapping of PI 1.x to 2.x
OVA/Bundle/SKU
(In) PI 1.x (Maps to) PI
2.x
Small Express
Medium Custom
Express
Large Standard
Extra
Large
Pro
© 2010 Cisco and/or its affiliates. All rights reserved. 97
Cisco NetworkAnalysis
Module (NAM)
BackupSlides
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 98
• 15 Gbps Traffic Monitoring Throughput
• Enhanced Packet Capture Performance with External Storage
• IEEE 1588 based Accurate Time Synchronization
• Advanced Hardware and Software Filters
• Cisco Prime NAM 5.1(2) Software
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 99
Internal Hard Disk
(600 GB SAS)
SAS Controller FPGA
Backplane Connector
Memory (24 GB)
miniSAS
10GE SFP+ /
FCoE
1GE/1588
Sync CPU
2 x Intel Westmere
2GHz (6 Core)
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco 100
Integrated Application Intelligence and Deep Network Visibility
100
Cisco Nexus 7K Series Switches
NAM-NX
NEW!
PRECISION
PACKET
TIMESTAMPS
Based on PTP/1588
time synchronization
NETWORK
INTELLIGENCE
OTV, Fabric Path,
Trustsec, VXLAN,
CAPWAP
PERFORMANCE
ANALYTICS
Application Response
Time, MOS, Jitter
APPLICATION
VISIBILITY
Layer 2-7 Deep Packet
Inspection
EXTENDED
CAPTURE
STORAGE
Choices across Mini-
SAS, FCoE, or iSCSI
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco 101
Application Awareness, Deeper Network Analytics and Deployment Flexibility
101
VERSATILITY Support ESXi, Hyper-V
and KVM
DEPLOYMENT
FLEXIBILITY
Multi-Tenant, Remote
Site, Wireless Access, …
PERFORMAN
CE
ANALYTICS
NETWORK
INTELLIGENC
E
OTV, Trustsec, VXLAN,
CAPWAP
Application Response
Time, MOS, Jitter
APPLICATION
VISIBILITY
Layer 2-7 Deep Packet
InspectionvNAM New!
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco 102
• UCS C220 M3 based appliance
• Two Intel Xeon E5-2609 processors
(2.4 GHz)
• 48 GB DDR3 memory
• 8x1TB hot-swappable, industry
standard SATA II drives
• RAID1 on two drives with operating
system and embedded performance
database; RAID5 on rest of the drives
for packet captures
• Monitoring Ports: 4x1 Gbps SFP or RJ-
45 Interfaces
• Management Port: 10/100/1000 RJ-45
An all-purpose analytics
solution
Well suited for deployments in
the Enterprise Unified Access,
Campus, WAN
Edge/Aggregation and
Managed remote sites (MSP).
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco 103
• UCS C240 M3-based appliance
• Two Intel Xeon E5-2640 processors
(2.5 GHz)
• 48 GB DDR3 memory
• 16x1TB hot-swappable, industry
standard SATA II drives, option to
extend to 24 drives
• RAID1 on two drives with operating
system and embedded performance
database; RAID5 on rest of the drives
for packet captures
• Monitoring Ports: 2x10 Gbps SFP+
Interfaces
• Management Port: 10/100/1000 RJ-45
A continuous packet capture
device with full analytics.
Well suited for deployments in
the Enterprise/SP Data Center,
Enterprise Campus core,
Wireless IP-RAN

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Cisco prime-nms-overview-hi-techdays deep dive

  • 1. 1© 2010 Cisco and/or its affiliates. All rights reserved. Lewis Hickman Federal NMS CSE Cisco Hawaii Tech Days Cisco Prime Network Management Overview
  • 2. 2© 2010 Cisco and/or its affiliates. All rights reserved. Download this slide http://ouo.io/JeZyEv
  • 3. © 2010 Cisco and/or its affiliates. All rights reserved. BYOD PartnerFIRST 3 • Independent "point" products • Untimely device and technology support • Reliance on highly skilled staff • Inconsistent user experience • Difficult to install, administer, and maintain • Integrated workflows and Common user experience • Integrated Smart Interactions w. cisco.com • Single solution and virtual appliance • Day-one device support for the Cisco® Advantage • Use of Cisco best practices and knowledgebase The Old Way The Cisco Prime™ Way
  • 4. Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 4Cisco Prime NAM Cisco Prime Infrastructure Cisco Prime DCNMCisco Prime LMS Cisco Prime Collaboration
  • 5. Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 5 One Management One Policy
  • 6. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 6 Benefits – Consolidation and extensibility – reduces OpEx and maximizes ROI – Accelerates application and service rollout, reduces downtime – Consistent end-user quality of experience – Maximizes the network investment •Comprehensive Lifecycle mgmt – simplify end-to-end network operations •Deep application visibility and performance Assurance •Rich compliance auditing and reporting •One install – Single-pane-of-glass soln Integrated Platform
  • 7. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 7 Comprehensive Manageability – Customizable out-of-the-box Cisco best practices and validated design configuration templates for wired/wireless devices – RF planning and optimization – Manage L2/L3 services, DMVPN, GETVPN, Zone-based Firewall, ScanSafe – Plug-in-play Automated Deployment – 360° End-user connectivity and application experience monitoring & troubleshooting – Multi-NAM management – Infrastructure lifecycle reports – EoX & PSIRT – 3rd party device support – Scalable, deployable, extensible •Comprehensive Lifecycle mgmt – simplify end-to-end network operations •Deep application visibility and performance Assurance •Rich compliance auditing and reporting •One install – Single-pane-of-glass soln Integrated Platform
  • 8. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 8 Assurance End-to-End Application Experience & Visibility Plug & Play Simplified Deployment of New Cisco Devices Lifecycle Converged Management with Integrated Best Practices Convergence Consolidation Cisco Advantage
  • 9. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 9 Base License Prime Infrastructure Management Node (physical or virtual appliance) Lifecycle Management Licenses (per device) Compliance Management Licenses (per device)- LMS Only Assurance Management Licenses (per device) One and only one base license required for each management node (physical or virtual appliance) Available in incremental bundle sizes of 25,50, 100, 500, 1K, 2.5K, 5K, and 10K Devices Available in incremental bundle sizes of 25, 50, 100, 500, 1K, 2.5K, 5K, and 10K Devices Available in incremental bundle sizes of 25, 50, 100, 500, 1K, and 5K devices License Dependency Automated Deployment Gateway (per Gateway instance)
  • 10. © 2012 Cisco and/or its affiliates. All rights reserved. 12© 2012 Cisco and/or its affiliates. All rights reserved. 12 Prime Infrastructure Lifecycle Management Technical Details
  • 11. © 2010 Cisco and/or its affiliates. All rights reserved. 13 • Stages in this Life Cycle approach:  Design  Deploy  Operate  Report  Administration
  • 12. © 2010 Cisco and/or its affiliates. All rights reserved. 14 • Model-based templates are provided for:  Security ( ACL, DMVPN, ScanSafe , GetVPN …)  NAM  Wireless controller • User can create his own CLI templates which can contains:  parameters (prompted during deploy)  scripting construction in Apache Velocity Template Language (VTL) • User can define composite templates (template of templates) • User can import existing Cisco Prime LMS templates Lot more data types are now available in PI 2.0 !!!
  • 13. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 15 Out-of-the-box TrustSec 2.0 Readiness Assessment Configure Security Mode using easy wizards !!!
  • 14. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 17 Identity Services Integration • Shows where security & policy problems exist • Drill deeper into issue details CleanAir • Detect RF Interference • Locate the source • Automatically adjust to optimize the environment Adaptive WIPS • Assess wireless vulnerabilities • Auto-classify threats • Protect the wireless network Context-Aware • Contextual Info about Wi- Fi clients and tagged mobile devices • Optimize application delivery MSE MSE ISE • MSE – Mobility Service Engine • ISE - Identity Service Engine MSE
  • 15. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 18 Zoom & Pan Controls Next-Gen Maps • Reduced Clutter • Faster Loading • Better Navigation • Scalable Vector Graphics • High quality images with zoom in/out Active Rogue APs 802.11u location specific service
  • 16. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 19 • Integrated Planning Tool – Import floor plans from 3rd-party tools – Configure access point placement, coverage, and other variables – Generate equipment proposal • Hierarchical Maps – Design multiple buildings, floors, regions • Location and Voice Readiness Tools – View performance and coverage estimates Easily Visualize the Ideal RF Environment Planning Tool Instant Access to Tools Hierarchical Maps • Eliminate improper RF designs and coverage problems • Built-in tools perform site-surveys, RF reassessments and RF readiness evaluation
  • 17. © 2010 Cisco and/or its affiliates. All rights reserved. 20 • Device Health (Availability/CPU/Memory) is automatically turned on once device is managed • Advanced Monitoring can be planned and designed before actual monitoring • Advanced monitoring leverage Cisco Networking Intelligence (Flexible Netflow, NBAR/NBAR2, NAM) • Thresholds can be tied to packet capture profile for automatic captures • Template based configuration to both wired and wireless devices from single GUI • Enable instrumentation on routers and switches • Create your own Golden templates and parameterize it for any device • Provide the capability to group together discrete templates into a single composite template • Zero Touch Device Deployments using Automated Branch Deployment
  • 18. © 2012 Cisco and/or its affiliates. All rights reserved. 21
  • 19. © 2010 Cisco and/or its affiliates. All rights reserved. 22 High- Level view of managed devices Detailed View for Selected Device Filter by device type, site groups, and user defined groups 1-Click Access to day-to-day operational tools !
  • 20. © 2010 Cisco and/or its affiliates. All rights reserved. 23 Get to the user association history in couple of clicks !!! IPv6 Visibility Recognition of IPv6 Global and Link Local Addresses
  • 21. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 24 Device Identity or Profile from ISE Integration Policy Information Including Posture AAA Override Parameters Applied to Client Single pane of glass view and lifecycle management for Wired and Wireless
  • 22. © 2010 Cisco and/or its affiliates. All rights reserved. 25 • Archive and Versioning of Configuration  Fetch & store all the configurations on network devices.  Store multiple versions of configurations.  Job based. for periodic archival  Detect changes done outside the PI server and archive the change • Compare Configuration  View configurations  Compare configurations between versions of same or different devices  Reporting configuration mismatches • Rollback Configuration Rollback  Update the configuration on a device in the network  Ability to specify which configurations to download.  Ability to specify options like reboot, write mem etc.  Job based.
  • 23. © 2010 Cisco and/or its affiliates. All rights reserved. 26 Import Analyze Distribute
  • 24. © 2010 Cisco and/or its affiliates. All rights reserved. 27 Alarm indicator trickle up the tree to identify the problem area Alarms can be expanded to see the de-duplicated events Use pre-defined or create your own filters Click on ad-hoc filter for keyword based filtering Take Actions - Assign,Annotate, Notify
  • 25. © 2010 Cisco and/or its affiliates. All rights reserved. 28 • Less time needed to resolve problems • Communicate with other Cisco experts  Integrated Cisco service request management: Automates the service request process  Create support cases with Cisco-TAC and partners  Case status look-up  Automatic attachment of problem context to the support cases
  • 26. © 2010 Cisco and/or its affiliates. All rights reserved. 29 • PSIRT report based on your configuration & not just the IOS version • EOX Report
  • 27. © 2010 Cisco and/or its affiliates. All rights reserved. 30
  • 28. © 2010 Cisco and/or its affiliates. All rights reserved. 31 • Hierarchical dash boards that reflect the converged network status in real time • Drill down capabilities to troubleshoot and arrive at rich set of information in one click • User defined dashboards that allows to create your own view • Contextual Site, Device, Interface Application, End User experience dashboards to display dynamic network health status • Service/Domain specific contents grouped in one view
  • 29. © 2010 Cisco and/or its affiliates. All rights reserved. 32 • Contextual site based information from one view • What services and users will be affected in my site – Assessed by looking at Devices that are down in a site • My Applications are down, who are the users that are affected by that – Obtained by looking at Applications accessed by end users in a site • What are the devices that needs to be replaced or requires maintenance in my site - Top N worst devices that are underperforming in a site • Are other users in the site affected by latency in transaction time - Users having the most issues in the site
  • 30. © 2010 Cisco and/or its affiliates. All rights reserved. 33 • Contextual Application based information from one view • What are the Top Server and Top Clients in my network that are having worst transaction time – Assessed by looking at the Worst Clients by transaction time and Application Server Performance • Which of my Sites are experiencing worst transaction time for any given application – Obtained by looking at Worst Sites by transaction time • Which of my Clients are using the most bandwidth- Top N Clients (In and Out) • How is my Application Traffic statistics over time- Application Traffic Analysis dashlet
  • 31. © 2010 Cisco and/or its affiliates. All rights reserved. 35 • Concise End-User information about devices from anywhere within the product • 360 views available for wired and wireless Users • On click shows the following  OS version and status  License used/Capacity  Number of Active Aps  Number of Active Clients  CPU and Memory utilization • Provides snapshot of device(s), alarms, and application used per device per user
  • 32. © 2010 Cisco and/or its affiliates. All rights reserved. 37 • Concise wireless information about devices from anywhere within the product • 360 views available for wireless Controller & APs • On click shows the following •OS version and status •License used/Capacity •Number of Active Aps •Number of Active Clients •CPU and Mem utilization • Provides snapshot of wireless interfaces, alarms and WLAN
  • 33. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 38
  • 34. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 39 Identify the Congested Interface View Applications and Clients over the Congested Interface Change the QOS settings to shape traffic for non-critical applications
  • 35. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 40 Application/Server Delay Client & Network Delay AnalysisExperience
  • 36. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 41 Worst RTP Streams QOS Policy
  • 37. Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 44 Cisco Prime Collaboration Cisco Prime Collaboration Overview
  • 38. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 45 Advantages • Easier to use – 1 product – 5 Functions • Easier to install & maintain • Less training required • Better aligns with converged customers deployments • Speeds site rollouts and reduces time required to add and change users and services • Ensures high quality of service and timely issue resolution for a superior end-user experience
  • 39. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 46 Unified, Simplified Management of Voice and Video Networks Assurance Continuous monitoring and diagnostics Analytics Long term trending and analytics Provisioning Simplified deployment and configuration
  • 40. Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 48
  • 41. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 49 Packages Description Single Cluster • Single user interface with both native features and contextual cross-launch (phased out in future releases) • Provisions all services (voice, Cisco® Unified Communications Manager video and Cisco TelePresence® endpoints, presence, voicemail, mobility) • Audit log • Three levels of role-based access control (RBAC) - System level, advanced ordering level, and basic ordering level (no per-domain-group granularity) • LDAP integration, federated or non-federated, per domain group • Batch provisioning Standard Advanced Multi-Cluster • Advanced RBAC and delegation; order admins can be assigned to different domain groups of users • Ordering workflow (approver, MAC assigner, shipper, and receiver) • Batch import of users, service additions and modifications, and import infrastructure settings • Cisco Unified Communications and Cisco IOS® infrastructure templates with embedding and chaining, keywords, and scheduled template-based provisioning • Northbound workflow API (no longer optional) • Managed services features
  • 42. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 50 • Accelerated site rollouts and reduction in time required to add users • Delegation of moves, adds, and changes to help desk personnel • Lowering of training requirements through single user interface for call control, messaging, and presence Reduced deployment and operating costs through: • Fine-grained, role-based access control • Tracking and auditing of all activity for improved accountability and troubleshooting Improved operational consistency and control: CUCM Interfaces Cisco Unified Communications Manager cluster Cisco Unity Connect voicemail Cisco Presence Cisco Unified Communications Manager Express, Cisco Unity Express Unity Connect Interfaces Cisco IOS® CME and CUE Interfaces Cisco® Presences Interfaces Unity® Interfaces Request for Services Service Active Before Cisco Prime Collaboration Provisioning With Cisco Prime Collaboration Provisioning
  • 43. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 51 Service Active Request for Service Automated Activation Cisco® Unified Communications Manager clusters Cisco Unified Communications Manager Express, Cisco Unity Express Cisco Unity® and UC voicemail systems Cisco Presence systems Audit Trail Native Interface Provisioning Multiple Interfaces Admin decides process Service activation is more than 15-20 minutes Manual and duplicate entry errors No centralized tracking for changes Manual Provisioning Cisco Prime™ Collaboration Provisioning Unified: One interface Simplified: Business process- and user-oriented Rapid: Less than one minute for activation Accurate: Reduce manual and duplicate entry errors Tracking: Unified audit trail
  • 44. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 52 West Coast Domain San Francisco Service Area Doctor • Color video phone • International dialing • Special attributes • Unified messaging Nurse • 7960 or 7940 phones • No international calling • Standard attributes • Voicemail Lobby Admin • Monochrome phone • Sidecars • Local dialing only • Restricted attributes • No voicemail • Defined CSS • DN Blocks Defined • SA Level Attributes Defined San Jose Service Area Doctor Nurse Lobby • Rules and Policies • Domain-Level Attributes Defined • Domain Admin Permissions Subscriber Type Subscriber Type Subscriber Type LA Service Area Doctor Nurse Lobby
  • 45. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 53 • Domain groups can be defined to delegate subscriber provisioning • Domain administrators can be defined to manage one or more domain groups • Administrators do not need to have accounts on call processors or voicemail processors in order to manage subscribers Global Admin: Jane, Rudy, Mike West Coast Domain East Coast Domain Domain Admin: MaryDomain Admin: Paul Multi-Domain Admin: Shashi France Domain Domain Admin: Tom
  • 46. • View the sync status of your devices • Quickly take a look at the logged and locked users; unlock them with a click • View license status
  • 47. Cisco© 2012 Cisco and/or its affiliates. All rights reserved. 56
  • 48. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 57 Packages Description Single Cluster • Single user interface with both native features and contextual cross- launch • Core UC components (CUCM, voicemail, and presence) • Core video components (TS, VCS, MCU, Conductor) • Fault and performance metrics and short-term trending (RTMT) • Configurable performance alerts and email notifications (RTMT) • TMS ticketing • Search and status Multi-Cluster • Additional component coverage: CCE, CCX, CVP, UC8.6-9.x, gateways, switches, routers, CMTS, CTS-Man, third-party SNMP • Health dashboards (top five impacted MOS, trunk group, etc) • Detail monitoring for endpoints: MOS, call failures, registration • Auto-discovery, RBAC, grouping and topology views • Fault and performance views of the network and video conferences • Service quality (MOS, jitter, packet loss, etc.), call categorization and analysis, call detail records reports • Video session troubleshooting using Medianet • Voice diagnostics views, Medianet call trace, and testing • Alarm correlation, syslog events • Managed services (for video only in Unified Communications 10.0; voice on roadmap) Standard Advanced Analytics • Technology adoption • Capacity analysis • Service experience • Asset usage • Traffic analysis
  • 49. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 59 • Single pane of glass for the entire collaboration network • Single repository for all collaboration inventory Voice and video management • View network status at a glance • Quickly identify potential problems • Instantly access troubleshooting tools Dashboard summary • Facilitates event notification reduction • Email and SNMP forwarding Alarm correlation • Simulate traffic • Test circuits and end points Proactive troubleshooting
  • 50. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 60 • Phones, servers, and infrastructure • Cluster-level groupings Full voice network view • KPI grouped by device type • Multiple statistic overlay graphs Diagnostic portal • Run both real-time and scheduled tests • Check for dial tone, registration, and end-to-end communication • Test links with IPSLA to isolate jitter and packet loss • Verify emergency calling and phone features are working Diagnostic testing
  • 51. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 61 • View all sessions – scheduled, completed, or in progress • Rapidly isolate problems to the network or endpoint • Identify latency, jitter, and packet loss End-to-end monitoring • View end-to-end video session paths over Cisco® and third-party devices • On Cisco routers, view CPU, memory, and interface statistics to locate bottlenecks in the network • On Cisco Medianet routers, view jitter and packet loss statistics and DSCP information to pinpoint hot spots affecting session quality Real-time diagnostics
  • 52. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 62 • Quickly know the user impact and Unified Communications services availability • Navigate to troubleshoot and arrive at detailed set of information in one click • Find congested locations and high-cost resource usage
  • 53. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 63 Phone outages: Locating and troubleshooting to find the problem area is made easier Problematic Switch The Endpoints Health Summary dashlet acts as a single location to monitor IP phones. New, integrated best practices flow pinpoints the potential locations where users are impacted. Further navigation pinpoints the potential devices and outages contributing to user impact. Problematic switch Knowing unplugged phones exist, to locating the exact problem switch takes just two clicks
  • 54. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 64 • Identify the telepresence endpoints with call- quality events • Check the call-quality events according to other impairment details such as jitter and latency • Click on 1 day, 1 week, or 4 weeks • View as chart or grid options • Navigate to look at all the events in one click
  • 55. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 65 • Quickly know the utilization of your Cisco TelePresence® endpoints • See the top 10 “No Show” endpoints • Find the number of telepresence sessions for one day, one week, and four weeks
  • 56. • Bandwidth usage for top five WAN traffic locations • Health summary for your Unified Communications applications • Find the utilization for video ports and conferencing devices
  • 57. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 67 EaseValidationofNetworkReadinessPriortoNewVideoEndpointDeployments • With Cisco® Medianet IPSLA VO, generate synthetic traffic between Medianet-enabled midpoints to simulate a Cisco TelePresence® call • Analyze results for any network degradation • Take action to correct network degradation (e.g. add bandwidth) • Run an IPSLA VO test again and compare results • This feature can also be used before VIP sessions to determine if they will be successful I need to add bandwidth! This session will be successful!
  • 58. Cisco@2013 Cisco and/or its affiliates. All rights reserved. 68
  • 59. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 69 Capacity Analysis • Busy-hour trunk analysis • CAC bandwidth use analysis • Conferencing (MCUs) use • Trunk use analysis Traffic Analysis • Dialed-number analysis • Off-net calls analysis • Call traffic per location analysis • Traffic-type (external, internal, local, etc. calls) analysis Technology Adoption • Endpoint deployment trend • Endpoint model and type use trend • Voice and video technology use trend Asset Use • Least-usedendpoints analysis • No-show Cisco TelePresence® rooms trends* • Most-used Cisco TelePresence* endpoints Service Experience • Call-failure trends • Service quality distribution by location • Most affected endpoints analysis * Planned for Cisco Prime Collaboration 10.5 release
  • 60. @2013 Cisco and/or its affiliates. All rights reserved. Cisco 71 Technology Adoption Service Experience • Shows the weekly progress of collaboration deployments • Breaks down the way endpoints are being used by type, model and shows audio / video usage trends • Identifies call failure trends, long-term service quality distribution by location, and most impacted endpoints • Identifies traffic patterns, top traffic locations and top traffic destinations Capacity Analysis and Asset Usage Traffic Analysis • Tracks Average Bouncing Busy Hour and top/bottom trunk, conferencing (MCU), and CAC bandwidth utilization • Tracks underutilized endpoints • Tracks dialed numbers, off-net calls, call traffic per location and traffic type (external, internal, local, and more)
  • 61. © 2010 Cisco and/or its affiliates. All rights reserved. 73 Cisco NetworkAnalysis Module (NAM) OverviewPresentation
  • 62. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 74 Deliver network visibility to optimize resources, troubleshoot performance issues, and ensure consistent end-user experience • Improves operational efficiency • Provides enhanced application performance visibility across the network • Reduces total cost of ownership
  • 63. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 75 • Pre-packaged dashboards • Packet Capture Error Scan • Combined packet and flow analysis
  • 64. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 76 NAM Product Family SPAN ERSPAN RSPAN NetFlow CEF VACL WAAS Cisco Prime Virtual NAM (vNAM) The unique design of the NAM combines a rich set of embedded data collection and performance analytics with a remotely accessible, Web- based management console, all on a single blade or appliance Integrated Management & Reporting Console PA Cat6500/C7600 Series NAM1, NAM2 BladesCat6500 Series NAM3 Blade Cisco Prime NAM for ISR G2 SRE Cisco Prime NAM for Nexus 1100 Series NAM 2300 Series Appliance NAM-NX for N7K
  • 65. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 77 • Enhanced Packet Capture and Analysis • Overlay Network Visibility (OTV/Fabric Path/VXLAN/LISP) • Trustsec SGT Awareness • CAPWAP Decode and Analytics • Scheduled Reports NEW! Supported on All NAM Form-Factors
  • 66. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 79 Transaction Time - MySQL Last 1 hour TroubleshootApplication Performance Issues 7 9 What is the transaction time trend for MySQL? Transaction Time – MySQL (over DCI link only) Last 1 hour What about the transactions over the DCI link? Significant number of responses are over 1 sec Identify the server with high Server Response Time
  • 67. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 81 • Packet Capture and Decodes • Packet Capture Error Scan • Port and Interface statistics • Gain consolidated view of network performance and resource usage  Drill-down to NAM for flow- and packet –level performance analytics and troubleshooting  Use Published API’s for in-depth Integration or use NDE for aggregated reporting WAN Cisco Nexus 1000V VM1 VM2 VM3 VM4 NAM Form- Factors Partners: Prime Infrastructure, Compuware, CA/NetQoS, Netscout, Others Data Roll-Up Data Drill- down
  • 68. © 2010 Cisco and/or its affiliates. All rights reserved. 82
  • 69. Cisco© 2011 Cisco and/or its affiliates. All rights reserved. 83 Prime Advanced Service Portfolio DC & Virtualization Collaboration Borderless Networks Prime Infrastructure -- Lifecycle Prime Infrastructure -- Assurance Prime LMS Deployment 2 Week Engagement 2 Week Engagement • Develop application monitoring design • Examples: Netflow, NBAR, NAM, Performance Agent • Tuning of the alarms and thresholds for applications 2 Week Engagement • Knowledge transfer (shadowing of deployment) • Customized User Groups (Limited to 7) • Basic segmentation (Site, Device Group and Virtual Domains--Limited to 15 ea) • Coordinate pre-discovery and device requirements • Discovery of the network infrastructure (supported devices only) • Troubleshooting discovery issues • Tuning of the alarms and thresholds • Knowledge transfer (shadowing of deployment) • Customized User Groups (Limited to 7) • Basic segmentation (Site, Device Group and Virtual Domains--Limited to 15 ea) • Coordinate pre-discovery and device requirements • Discovery of the network infrastructure (supported devices only) • Troubleshooting discovery issues • Tuning of the alarms and thresholds
  • 70. © 2012 Cisco and/or its affiliates. All rights reserved. 84 Every Week* Prime Demo Series Topic Same Time Same Place Every Monday Cisco Prime LMS 11:00 AM PST San Jose Time (90 Min) www.tinyurl.com/p rimedemo No Registration Required Every Tuesday Cisco Prime Collaboration Assurance & Provisioning Every Wednesday Cisco Prime NAM & NGA Every Thursday Cisco Prime Infrastructure (including Assurance) Americas Edition EMEAR Edition Day Prime Demo Series Topic Same Time Same Place See Schedule (bi-weekly) Cisco Prime Infrastructure (including Assurance) 9:30 AM GMT (90 Min) www.tinyurl.com/ prime-emear Registration Required Cisco Prime Collaboration Assurance & Provisioning PrimeDemoSeries * Exceptions: US Public Holidays and Cisco Shutdown Free Trial Software www.cisco.com/go/nmsevals APJC Edition Every Week* Prime Demo Series Topic Same Time Same Place Every 2nd Thursday Cisco Prime Infrastructure Lifecycle Mgmt & Assurance 12:00 PM Singapore Time (90 Min) www.tinyurl.com/p rime-APJC No Registration Required Every 2nd Thursday (alternating week) Cisco Prime Collaboration Assurance & Provisioning * Exceptions: Indian Public Holidays and Cisco Shutdown OpentoCustomers,PartnersandCiscoPeople Latest Prime Demo Series agenda will always be posted at www.cisco.com/go/prime-demo
  • 71. © 2012 Cisco and/or its affiliates. All rights reserved. 85 • Detailed, 18-segment Quick Start VoDs cover essentials of how to download, deploy, configure and customize Prime Infrastructure. • Available on Cisco’s YouTube Channel & PEC • VoD Series available here: http://www.youtube.com/playlist?list=PL7406F0EF2BC7DED 8
  • 72. © 2012 Cisco and/or its affiliates. All rights reserved. 86 Cisco Prime www.cisco.com/go/prime Cisco Prime Infrastructure www.cisco.com/go/primeinfrastructure Cisco Prime Collaboration www.cisco.com/go/ucmanagement Prime Demos, VoDs, Online Training, Evaluations www.cisco.com/go/prime-demo
  • 73. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco 87
  • 75. © 2010 Cisco and/or its affiliates. All rights reserved. 89
  • 76. © 2012 Cisco and/or its affiliates. All rights reserved. 90© 2012 Cisco and/or its affiliates. All rights reserved. 90 Prime Infrastructure Architecture & Deployment Technical Details
  • 77. © 2012 Cisco and/or its affiliates. All rights reserved. 91 • Virtual Appliance  Virtual Appliances are supported on ESXi 4.1 and 5.0 and above with VMFS 3.1 and 5.0 resp.  UCS B-Series with external storage is recommended way to deploy Prime Infrastructure • Physical Appliance Prime Infrastructure Appliance comes pre-installed with Prime Infrastructure 2.0 Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN Solution Engine (WLSE) models 1130-19 or 1133 is not supported. Physical Appliances are field upgradable
  • 78. © 2012 Cisco and/or its affiliates. All rights reserved. 92 • PI supports High Availability in Active/Standby mode • Failover can be automatic or manual • Automatic failover is triggered by database check, Server check , Heartbeat Prime Infrastructure Primary Primary Health Monitor Prime Infrastructure Secondary Secondary Health Monitor Primary DB Secondary DB Heartbeat (Every 5s ) / 3 times Database Sync Check Database
  • 79. © 2012 Cisco and/or its affiliates. All rights reserved. 93 • Centralized Data Visibility - Visibility into multiple PI instances on one screen - Single search capability - Consolidated reports - Max 20 PI instances Static Data Device Affinity Device Affinity Prime Infrastructure Instances Prime Infrastructure Collectors Prime Infrastructure (Cluster Console) Static / Network Data Static / Network Data Static / Network Data Static / Network Data Phase 1 Single Pane of Glass Monitoring • Unified Assets View • Unified Alarms View • Unified Clients views • Consolidated Reports • Consolidated Dashlets • Consolidated Search
  • 80. © 2012 Cisco and/or its affiliates. All rights reserved. 94© 2012 Cisco and/or its affiliates. All rights reserved. 94 Prime Infrastructure Scalability & Hardware Sizing Technical Details
  • 81. © 2012 Cisco and/or its affiliates. All rights reserved. 95 • Cisco UCS can be used as a virtual infrastructure deployment. i.e ESX/ESXi running on UCS should be okay if the VM requirements are met. • Physical Appliances are field upgradable • Prime Infrastructure Appliance that comes pre-installed with Prime Infrastructure 2.0 • Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN Solution Engine (WLSE) models 1130-19 or 1133 is not supported. Physical Appliance Physical CPU Memory HDD Size Throughput (Disk I/O) Web Clients API Clients Cisco Prime Appliance 8 Cores (16 Threads) 32 GB 900 GB (4x300GB RAID5) 200 MBps 25 5 Virtual Appliance Size Virtual CPU Memory (DRAM) HDD Size Throughput (Disk I/O) Express 4 12 GB 300 GB 200 MBps Standard 16 16 GB 900 GB 200 MBps Pro 16 24 GB 1200 GB 200 MBps
  • 82. © 2012 Cisco and/or its affiliates. All rights reserved. 96 Supported Scale for Express/Standard/Pro Configurations Parameter Express Standard Pro Max Unified AP 300 5000 20,000 Max Controllers 5 500 1,000 Max Autonomous AP 300 3,000 3,000 Devices Max Wired 300 6000 13,000 NAMs 5 500 1,000 Max device count not to exceed 500 15,000 48,000 Wired Clients 6,000 50,000 50,000 Wireless Clients 4,000 75,000 200,000 Changing Clients 1000 25,000 40,000 Events Sustained Rate (events/sec) 100 300 1000 Netflow Rate (flows/second) 3000 16,000 80,000 Concurrent GUI Clients 5 25 25 Concurrent API Clients 2 5 5 Max Number Sites/Campus 200 2,500 2,500 Max Groups : (User Defined + Out of the Box + Device Groups + Port Groups) 50 150 150 Max Virtual Domains 100 1,000 1,000 Max Interfaces 12,000 250,000 350,000 Max NAM Data Polling enabled 5 20 40 Mapping of PI 1.x to 2.x OVA/Bundle/SKU (In) PI 1.x (Maps to) PI 2.x Small Express Medium Custom Express Large Standard Extra Large Pro
  • 83. © 2010 Cisco and/or its affiliates. All rights reserved. 97 Cisco NetworkAnalysis Module (NAM) BackupSlides
  • 84. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 98 • 15 Gbps Traffic Monitoring Throughput • Enhanced Packet Capture Performance with External Storage • IEEE 1588 based Accurate Time Synchronization • Advanced Hardware and Software Filters • Cisco Prime NAM 5.1(2) Software
  • 85. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco 99 Internal Hard Disk (600 GB SAS) SAS Controller FPGA Backplane Connector Memory (24 GB) miniSAS 10GE SFP+ / FCoE 1GE/1588 Sync CPU 2 x Intel Westmere 2GHz (6 Core)
  • 86. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco 100 Integrated Application Intelligence and Deep Network Visibility 100 Cisco Nexus 7K Series Switches NAM-NX NEW! PRECISION PACKET TIMESTAMPS Based on PTP/1588 time synchronization NETWORK INTELLIGENCE OTV, Fabric Path, Trustsec, VXLAN, CAPWAP PERFORMANCE ANALYTICS Application Response Time, MOS, Jitter APPLICATION VISIBILITY Layer 2-7 Deep Packet Inspection EXTENDED CAPTURE STORAGE Choices across Mini- SAS, FCoE, or iSCSI
  • 87. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco 101 Application Awareness, Deeper Network Analytics and Deployment Flexibility 101 VERSATILITY Support ESXi, Hyper-V and KVM DEPLOYMENT FLEXIBILITY Multi-Tenant, Remote Site, Wireless Access, … PERFORMAN CE ANALYTICS NETWORK INTELLIGENC E OTV, Trustsec, VXLAN, CAPWAP Application Response Time, MOS, Jitter APPLICATION VISIBILITY Layer 2-7 Deep Packet InspectionvNAM New!
  • 88. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco 102 • UCS C220 M3 based appliance • Two Intel Xeon E5-2609 processors (2.4 GHz) • 48 GB DDR3 memory • 8x1TB hot-swappable, industry standard SATA II drives • RAID1 on two drives with operating system and embedded performance database; RAID5 on rest of the drives for packet captures • Monitoring Ports: 4x1 Gbps SFP or RJ- 45 Interfaces • Management Port: 10/100/1000 RJ-45 An all-purpose analytics solution Well suited for deployments in the Enterprise Unified Access, Campus, WAN Edge/Aggregation and Managed remote sites (MSP).
  • 89. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco 103 • UCS C240 M3-based appliance • Two Intel Xeon E5-2640 processors (2.5 GHz) • 48 GB DDR3 memory • 16x1TB hot-swappable, industry standard SATA II drives, option to extend to 24 drives • RAID1 on two drives with operating system and embedded performance database; RAID5 on rest of the drives for packet captures • Monitoring Ports: 2x10 Gbps SFP+ Interfaces • Management Port: 10/100/1000 RJ-45 A continuous packet capture device with full analytics. Well suited for deployments in the Enterprise/SP Data Center, Enterprise Campus core, Wireless IP-RAN