1. UPDATE DETAILS
EMAIL NOTIFICATIONS
REVIEW INFORMATION
GEOLOCATION BASED
Background
EMKAY is one of the top ten fleet
management solutions/service providers in
the fleet industry today. They are considered
as a leader in coming up with innovative
approaches within the industry. The
company has won several awards for its
online fleet dashboard and smartphone
apps. The company offers vehicle leasing,
vehicle management technology, mainte-
nance control, fuel management, accident
management, safety services, license
renewal, and much more.
ON-THE-GO ACCESS
Case Study
An Innovative Mobile App for Customer
Relationship Management
Challenges
The client, EMKAY, wanted an app for strengthening customer relationship. They wanted a
mobile app which can be easily integrated with their existing system and can provide a
list of customers located in same or nearby location of sales teams. They needed an app
which helps their sales team to visit their customers available nearby their location and
provide the feedback to the client via emails.
Solutions
We delivered an innovative mobile app through which user will stay on top of the latest
business growth, collaborate with sales-marketing team and take the right business
decisions from any place. Our app provides sales professionals fast and secure access to
customer information on the go. They can get the customer address and direction details
on their mobile devices. This saves lot of time of sales teams and improves their efficiency
and productivity. Additionally, we provided email templates. User can select any template
and send email. Users can also update contact person or prospect information and send
feedback to the client by filling Drop In information form.
2. Summary
Emkay, a fleet management solutions/
service provider, wanted us to build a mobile
app for their sales team to reach the
customers. We delivered a mobile
application for sales executives to find out
find out list of customers residing in same or
nearby location. This app will be convenient
for sales executives to locate customers who
are located in the same areas they reside.
They can also send emails using different
email templates.
Contact Information
Softweb Solutions
2531 Technology Drive, Suite 312,
Elgin, Illinois 60124
US Toll Free Number: 1-866-345-7638
Email: info@softwebsolutions.com
www.softwebsolutions.com
Case Study
Business Benefits
Technologies Used
Operating System: iOS
Language: Objective C
Architecture: Cocoa Touch
Service: REST
Tools: Xcode
O
O
O
O
O
Access CRM app solutions from anywhereO
Improves sales follow-up accuracyO
Create, View, and Update records from your handheld devicesO
Instant email notifications to improve Customer’s satisfactionO
Receive instant email notifications relevant to your sales activitiesO
Enhances customer interactions and prospects nearby your current locationO
User can find their nearby customers and get the directions from the address informationO