Mobile CRM Solutions in Organization

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Every organization needs to adapt according to the change in a technical environment. Wherever your company falls under a corporate or a small medium enterprise, you need best customer-relationship management practices into different departments.

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Mobile CRM Solutions in Organization

  1. 1. Mobile CRM A Revolution - Organization Gets Ready
  2. 2. Every organization needs to adapt according to the change in a technical environment. Wherever your company falls under a corporate or a small medium enterprise, you need best customer-relationship management practices into different departments. How Mobile CRM Solutions Enables your Organization Streamlined?
  3. 3. Currently, there are 200 Mobile CRM Apps in app stores, but it will rise to 1,200 significantly By 2014. The need of an hour is to develop CRM solutions that meet enterprise specific needs. Strategic selection and well-executed implementation are critical to make sure you receive a CRM that enables your organization streamlined. Gartner Research Reports Mobile CRM Apps will rise continuously and will touch 500% by 2014.
  4. 4. Why Mobile CRM is on the Rise?  The motive of any Mobile CRM Solution Provider is to give an organization a threshold on its operational success across different departments and enhance ROI.  An effective mobile CRM reduces staff stress, reduce wastage, and complaints.  CRM opens the window to get new prospective clients and insight to grow your business line.  A smart Mobile CRM buy enables your customers to stay with you longer with reduced churn rates.  You can reduce demand on fire-fighting and troubleshooting staff and get the system intact in it.  You can get insight on the customer’s behavior through thorough data analysis.  The referrals to new customers increase from increasing numbers of satisfied customers. CRM apps will grow a whopping percentage in coming years.
  5. 5. These are various ways to select Mobile CRM:  Plan  Review the CRM Solution  Select the vendor  Vendor contracting  Check software licensing  Vetting and implementation program  CRM system customization  Data migration  Training and support Ways to Select Mobile CRM
  6. 6. How a Mobile CRM plays a big role for project Managers?  Keep Track of Meeting Dates: Through calendar, project managers can keep track of the events, which are going to happen, or it needs a startup. Whether it is a campaign or milestone, all can be tracked and taken care easily by CRM System.  Business Insight: Project manager can get insight from the large data collected in the database. They can get information through comprehensive dashboard having graphs, statistics, and presentation.  Work Plan: To make the workflow more effective and streamlined in an organization, the CRM system is implemented to modernize the entire process. This specifies what will be built or configured for the organizational customer support.
  7. 7. How a Mobile CRM plays a big role for project Managers?  Budget handling in CRM: Through CRM system project manager can effectively handle vendor costs, software fees, and other costs incurred during project management.  List of Task handling: This list provides the allotted tasks for individual staff to complete and submit it. With mobile CRM, project manager can assign the tasks on a regular basis.  Simplified Reporting: Get reports according to work allotment, task adjustment, performance evaluation, and other departmental assignments. To keep track on meeting the monthly targets of the company CRM can be a milestone.
  8. 8. The Progressive Mobile CRM Buying Process
  9. 9. Mobile CRM Package Selection  Contact Stakeholder Interview  Assemble and Analyze Input  Validate and Prioritize Requirements  Develop Vendor Scoring Method  Tailored Vendor Demos  Select Proper Product  Negotiate Price & Procure Ways to Package Selection
  10. 10. Mobile CRM Implementation  Gap Analysis Rules use cases  Data mapping  System Configuration  System customization  System Testing  User Admin Training  Go live Ways to CRM Implementation
  11. 11. Advantages @ Softweb Solutions  Unmatched experience in delivering top notch IT Solutions  Microsoft Gold Certified Partner  ISO 9001:2008 Certified  Technical excellence  Results-Driven Infrastructure Thank You.... Softweb Solutions Inc. 2531 Technology Drive, Suite 312, Elgin, Illinois 60124 Call us: (866) 345 7638 Email: info@softwebsolutions.com Fax: 866-345-7638 From many years, Softweb Solutions has been delivering high-value custom software application development services - providing clients with Low-cost, high-quality, and exceptionally flexible solutions. With our approach, clients gain maximum advantage at minimal risk.

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