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iPad Application for Account Managers

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We have develop iPad application to Automate account managers Work Process by Leveraging SAP System with features user alert, database backup, detail customer.

We have develop iPad application to Automate account managers Work Process by Leveraging SAP System with features user alert, database backup, detail customer.

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  • 1. SAP INTEGRATION DETAILED CUSTOMER VIEW USER ALERTS BACKUP TEMPORARY ASSIGNMENT Background Fujifilm, founded in 1934, is a photographic film manufacturer. Over the decades, the company has diversified into new markets and built a strong global presence. Fujifilm is well known for its innovation in the healthcare field, graphic arts, optical devices, recording media, industrial products, highly functional materials and in other high tech areas. With solid vision and ideas, they have become an innovative leader in a variety of other business fields as well. Case Study iPad Application for Account Managers to Automate their Work Process by Leveraging SAP System Challenges Fujifilm account managers needed to manage and automate their inventory count and replenishment process. They wanted their Consignment Count Sheet to update count quantity and replenishment quantity of assigned customer itself and submit this updated sheet back to SAP. Therefore, they wanted an application to manage this process pretty well. Their main intention for creating this app was to bring the entire front end workflow onto the iPad to minimize errors, increase productivity, and automate the process by removing the paper count sheets. They wanted an app that will check for inventory differences, allowing account manager to make a work estimate. Also, the idea was to have web admin feature for the super admin to view the list of orders entry made by the account managers where they will be able to create a flag for error check and also submit the orders in SAP backend for further proceeding. After gauging the current scenario and the potential benefits of a new app being introduced to a work environment, we created an iPad application (an enterprise application) for the internal use of Fujifilm account managers. Our solution enabled the account manager to access the same features from the web application as well. Fujifilm and Softweb worked together to create an effective middle ground where they could leverage SAP directly for the specific customer refresh requests from account managers and also continue to utilize their existing .NET framework for building the data warehouse of the automated jobs of data coming in from SAP. Solutions
  • 2. Summary Fujifilm account managers needed to manage and automate their inventory count and replenishment process. They wished their consignment count sheet to update count quantity and replenishment quantity of assigned customer and submit this updated sheet back to SAP. We have created an iPad application for the internal use of Fujifilm account managers with a view to simplify the work process. Our solution enables the account manager to access the same features from web application as well. Contact Information Softweb Solutions 2531 Technology Drive, Suite 312, Elgin, Illinois 60124 US Toll Free Number: 1-866-345-7638 Email: info@softwebsolutions.com www.softwebsolutions.com Case Study Technologies Used Database: SQL Server Operating System: Windows Architecture: N Tire Language: C# .NET Third Party Tool: IText Sharp (For PDF Generation) Web Technologies: ASP .Net Service: SAP Service Integration O O O O O O O Features Set/change sequence of the Material index with drag & drop featureO View recent history (customer details), recent document (iPad fetches and saves last three month PDF sheets locally), generate new transaction options etc. O Backup feature to take backup of local DBO Inventory count sheet screen has options like view comments, additional product request, prompt upon deletion of a selected item, and email integration etc. O Check box for account manager to select a row and then delete option to delete a recordO Option to email the order to customer, email to myself, print, and fax.O Temporary assignment featuresO Order submission to middlewareO Customer list screen for providing list of customers based on the account manager logged in O Setting feature provides auto approve and change password options for the Super AdminO User management features.O User alert to sync data when they access to Wi-Fi or 3G for latest data upon startup of the application O Business Benefits Account Manager Login feature helps the manger to login to the system using their iPad or web credentials. Though the credential remains as the same, it will be authenticated each time they log in which provides them a great deal of security. O Customer List screen let the account manager to view the list of all the customers assigned to them and upon selecting the customer it will provide the detail of that customer. This indeed enhances the productivity. O Using Inventory Count Sheet, the account manager will be able to view summary of inventory count sheet like selected customer name, address, work estimate quantity, work estimate price etc. O With setting option the account manager will be able to select column title to hide and unhide it. If the account manager selects a column title and then click on Apply, that column disappears from the inventory sheet. O Selecting the customer and Count Sheet type, the account manager will get the form/sheet where it will display all the information related to consignment. O Using Backup feature the account manager can take backup of local DB and can submit the comment for that backup. Support team is getting this backup via email. O Account manager can set/change sequence of the Material index by Drag & Drop feature, so in Consignment screen, the entire item will be listed as per index and it will print accordingly in PDF. O User Management allows absolute management of usersO Upon startup of application, it alerts the user to sync data when they have access to Wi-Fi or 3G for latest data which enables the user to have hassle-free access. O With Forgot Password feature the account manager can retrieve password by submitting their email address. O