Software Outsourcing: Optimizing the Approach

Software Outsourcing Optimizing the Approach www.softheme.com

Introduction Providing outsour c ing of IT services for more then a decade, Softheme , a Ukrainian software outsourcing company, gathered an extensive knowledge base on various aspects of the business. We believe the success in software outsourcing business can be achieved by : www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach. ,[object Object]

Table of Contents 1. Transparent outsourcing provider and client relationship pricing model » requirements » metrics 2. Marketing the services fair presentation of the services » researching the customer ’ s needs 3. Team and resource management. Proactive control adjusting the work to the customer's business processes » efficiently organi z ing the team work 4. Improving knowledge base new trends in technolog y and management » analyzing the lessons learned 5. Control l ing the quality s tandards » requirements analysis » testing www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

1. Transparent outsourcing provider and client relationship ,[object Object],[object Object],[object Object],[object Object],Can be cut Cannot be cut ,[object Object],www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

1. Transparent outsourcing provider and client relationship ,[object Object],[object Object],[object Object],[object Object],www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach. provider:

1. Transparent outsourcing provider and client relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The rest can be defined on the outsourcing service provider side: www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach. technology of choi c e specifications application design, development, testing , deployment procedures

1. Transparent outsourcing provider and client relationship ,[object Object],[object Object],[object Object],[object Object],W E RECOMMEND: demonstrating the achievements – demo version of the software program, modules ready for the review – together with detailed reports which reflect the application specification coverage. www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

2. Marketing the services ,[object Object],[object Object],[object Object],[object Object],[object Object],www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

2. Marketing the services ,[object Object],regularly researching customer requirements i dentifying specific requirements and working to fulfill them interacting with customers and getting information about their users Work with customers to understand desired outcomes and focus on achieving them through : www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

3. Team and resource management. Proactive control ,[object Object],[object Object],[object Object],After that , the processes on the outsourcing services provider side – meetings, reports, conferences, deliverables, presentations – can be adjusted to those of the customer: www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach. meetings e-mails conferences processes understood! provider’s processes customer’s processes

3. Team and resource management. Proactive control ,[object Object],IT IS IMPORTANT to understand the process which is set up on the client side . The following things should be clarified: www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach. point of contact for the team points for addressing certain questions and issues ,[object Object],[object Object],[object Object],[object Object],[object Object],optimal way to check the team receives data in a timely manner

3. Team and resource management. Proactive control ,[object Object],[object Object],www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach. information exchange points of contact communication channels issue tracking procedures tasks tracking procedures reporting procedures roadmap meetings project meeting schedule

3. Team and resource management. Proactive control ,[object Object],[object Object],[object Object],Skills are identified based on the : www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach. project’s goals timeframe and budget team structure and size business domain technology stage of project development

3. Team and resource management. Proactive control ,[object Object],Paying attention to the team training against the customer's business domain, setting up standards and metrics is as important as providing reviews, revisions and applying corrections to the existing procedures. ,[object Object],www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

4. Improving knowledge base ,[object Object],[object Object],[object Object],www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

5. Controlling the quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.softheme.com » Outsourcing to Softheme™ Software Outsourcing: Optimizing the Approach.

Thank you! 2010 | Softheme Team | Kyiv, Ukraine | Software Outsourcing Solutions www.softheme.com » Outsourcing to Softheme™ Questions??? –> info@softheme.com

Software Outsourcing: Optimizing the Approach

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Software Outsourcing: Optimizing the Approach