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Managing highly virtualized environments - Presented by Softchoice and VMware
 

Managing highly virtualized environments - Presented by Softchoice and VMware

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This presentation was delivered during the February and March Discovery Series events titled “Managing Highly Virtualized Environments” sponsored by VMWare. ...

This presentation was delivered during the February and March Discovery Series events titled “Managing Highly Virtualized Environments” sponsored by VMWare.

The presentation covers how you can:
Improve service quality with proactive, automated management, reduce operational costs of management, deliver simple, cost-efficient business-continuity for all applications, minimize risk and maintain compliance simply and effectively.

If you have any questions about the content or the event, please contact @scTechEvents

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  • Talking point to add - Require smart infrastructure decisions at the bottom layer
  • The VMware Journey is the pragmatic approach used by VMware customers to implement virtualization with cloud computing capabilities in order to transform IT and deliver IT as a Service. The Journey encompasses the knowledge and experience of hundreds of customers over the past 10 years up to late summer 2011. VMware refreshes the research behind the Journey every year to understand how new technologies and implementation approaches enable VMware customers to realize their goal of IT transformation.Customers start by virtualizing infrastructure, development and test environments for mission critical applications. Virtualizing these low governance workloads provides IT with the confidence to virtualize more sophisticated workloads later in their Journey. As confidence, sponsorship and the value from virtualization spreads, IT shifts to focus on virtualizing mission critical, multi-tier applications in production environments. This shift in focus increases the availability of all workloads and improves SLAs to the business. In summary, this is the pragmatic approach to virtualization and cloud computing.Then, IT leverages this focus on applications to drive pervasive changes to outbound IT service levels including high governance workolads. This focus on the business fosters better communication and partnership between IT and lines of business and results in better overall business agility.
  • The VMware Journey is the pragmatic approach used by VMware customers to implement virtualization with cloud computing capabilities in order to transform IT and deliver IT as a Service. The Journey encompasses the knowledge and experience of hundreds of customers over the past 10 years up to late summer 2011. VMware refreshes the research behind the Journey every year to understand how new technologies and implementation approaches enable VMware customers to realize their goal of IT transformation.Customers start by virtualizing infrastructure, development and test environments for mission critical applications. Virtualizing these low governance workloads provides IT with the confidence to virtualize more sophisticated workloads later in their Journey. As confidence, sponsorship and the value from virtualization spreads, IT shifts to focus on virtualizing mission critical, multi-tier applications in production environments. This shift in focus increases the availability of all workloads and improves SLAs to the business. In summary, this is the pragmatic approach to virtualization and cloud computing.Then, IT leverages this focus on applications to drive pervasive changes to outbound IT service levels including high governance workolads. This focus on the business fosters better communication and partnership between IT and lines of business and results in better overall business agility.
  • Put in bottom – Who the decision markers are at each stage
  • talk to bank example (DBA and IT) - Goaled around SLA's (common ground)EMC wants to talk about identifying the different areas but don't downplay the Technology portion - perhaps mention that we are identifying new areasPartner to help walk through the implications, etc
  • The solution to these today’s virtualization challenges is to move from managing the virtual infrastructure -- to mastering it. You want to move from being in fire fighting mode to fire prevention (from reactive to proactive). This isn’t going to happen by managing your virtual infrastructure with post-it notes and spreadsheets. Complex virtual infrastructure and cloud management requires smart tools that are designed to solve the real-world challenges that you face, every day.This presentation will cover:The current inhibitors to virtualization – Complexity increasing, traditional tools are limitedThe top 4 things that are lacking in today’s management toolsHow to utilize new tools to master virtualization management and overcome all the challenge and inhibitors.
  • Moving to a virtualized infrastructure or cloud environment is all about maximizing ROI in IT, providing business agility, and achieving greater IT efficiency. The largest part of the cost savings from server virtualization is derived from running the greatest number of virtual machines you can on your physical host servers (without running out of resources). The last part about “without running out of resources” is what, without proper monitoring, can cause downtime and poor performance from a virtual infrastructure that was originally envisioned to “save the day”. Undoubtedly virtualization admins love the power of virtualization but, with that, comes the challenge of optimizing resources – not too many and never too little. Admins must be constantly predicting and preventing the proverbial VM that “breaks the camel’s back”.  As the ESG Research graph shows below, the most virtualization admins feel that the greatest management challenges related to virtual infrastructures are troubleshooting, capacity monitoring, and performance management.
  • Existing methods for tracking apps are not accurate or scalableVI Admins use naming conventions, spreadsheets, folder templates /notes. Info is dispersed all over and not kept up to date, except with tribal knowledgeNeed a more accurate and updated view of application dependencies across the virtual infrastructureInfo must be available and seamlessly available wMost traditional physical server administration tools just don’t understand the virtual infrastructure. They can still see the virtual machines as servers but they don’t understand the relationship between the virtual guest machines and physical host servers. Because of that, their performance data isn’t accurate and they don’t see the whole picture. You need performance and capacity tools that understand the virtual infrastructure and the complex relationships between the virtual machine, host server, virtual devices, resource pooling, and effects of advanced features (like vMotion).ithVirt. Infra mgmt solutions for day to day operational use
  • Even if you do use performance tools that understand the virtual infrastructure, you need more than just pretty charts – you need actionable intelligence. You don’t want to get an alert that “CPU Ready on Host #1 is > 10%”. You need a tool that will tell you, for example, “that host 1 is running low on CPU capacity and you need to consider moving a virtual machine to another host that has available CPU resources such as host 2 or 3”. Or, you don’t want to just know that “disk latency is > 25ms”. You need to know that “SAN #1 has too many active virtual machine disks located on it. Suggest using Storage vMotion to move VM A and B virtual machine disks to SAN #2 to alleviate contention”.Besides having a tool that understands the analytics of the virtual infrastructure well enough to make smart recommendations, you also want a tool that can alarm / alert you only when necessary. You don’t need an alert for every virtual machine on a host when the host fails. You just need one alert that tells you “a host failed, that 9 of the 10 VMs were brought up on other hosts, and that 1 VM needs your attention”. You also need a tool that understands the difference between normal usage and a real anomaly. A payroll server may get hit heavily twice a month, but that is normal. You don’t need a false alert when everything is performing as planned.There are many tools that tell you when you have a problem in the virtual infrastructure but very few can actually predict a problem before it happens. You would be better off with an alert that tells says “you will run out of memory on host 3 in 5 days” than one that informs you that “host 3 just ran out of memory so get ready to listen to end users complaining”. This way, you have time to take action to solve the problem before end users are affected.Few tools have the ability to understand regulatory requirements for the virtual infrastructure. Also, most tools don’t offer the ability to understand your service level agreements (SLA). This is critical because you don’t want to just know that the “virtual infrastructure is okay”, you want to know if the response from the virtual machines is in compliance with your promises to your customers related to performance and security.
  • The solution to these today’s virtualization challenges is to move from managing the virtual infrastructure -- to mastering it. You want to move from being in fire fighting mode to fire prevention (from reactive to proactive). This isn’t going to happen by managing your virtual infrastructure with post-it notes and spreadsheets. Complex virtual infrastructure and cloud management requires smart tools that are designed to solve the real-world challenges that you face, every day.Ability to proactively ensure that the performance for business applications running in your virtual/cloud infrastructure is what it needs to be to meet SLAs and/or make the business owner happyEnsure continuous compliance with operational and regulatory requirements through reports that were generated by a tool that knows the virtual infrastructure and your applicationsOptimization of resource utilization and cost across the entire virtual infrastructure
  • Also Highlight the new Change of the Efficiency Metric. Virtualization Metrics Find the Other Slide that Show underutilized Efficiency.
  • OverviewProactive alerts that provide early warning on building issuesIdentify upcoming health, performance and capacity issuesAutomatic root cause analysis of offending metrics across all layersBenefitsAdvance notification of abnormal behavior help avoid incidentsImmediately focus on the root cause rather than symptoms or false alerts
  • OverviewAutomated Discovery and Visualization of Application and Infrastructure DependenciesPre-built knowledge base for easy and accurate labeling of application names and version numbersIntegrated with Site Recovery Mgr for more complete DR protectionBenefitsApplication-aware operations management eliminates risk of human error
  • OverviewvCenter Operations Manager now offers complete CapacityIQ functionality out-of-the-boxCorrelation of capacity utilization with efficiency and riskCalculates optimal utilization and identifies wasteAlerts on changing capacity conditionsBenefitsSingle solution delivering integrated performance, capacity and configuration management
  • Gain Configuration Insight and Agility While Avoiding Configuration DriftAutomated collection, analysis, remediation, and patch lowers IT audit costs by significantly reducing the time and labor associated with time-consuming manual processesConsolidate tools to increase IT efficiency, removing the hassles, headaches and time associated with using multiple, separate systems for managing server and software provisioning, changes, patches, configurations and remediationsImprove visibility through one, centralized view into configuration, security and operational complianceDiscover, collect and detect changes and identify policy violations for more than 80,000 configuration settingsMaintain Continuous Compliance with Out-of-the-Box TemplatesEnsure continuous compliance with security best practices and hardening guidelines for VMware, Microsoft, and AppleEnforce standards and regulatory mandates including the following: Security Regulatory mandates (such as Sarbanes-Oxley, HIPAA, DISA, ISO 27002, 802-53 and Basel II)Industry standards (such as PCI DSS and NIST)Add your own enterprise-defined policiesRemediate by detecting and fixing configuration problems and security vulnerabilities automatically across multiple systemsAutomate Software and Server ProvisioningManage OS distributions from a centralized repositoryDiscover new systems and build/deploy using standard PXE mechanismProvision vSphere to "bare metal" systemsProvision operating systems (Windows, Red Hat EL and SLES) to "bare metal" systems and to virtual machine containers.Build and deploy software packages for installation on target Windows servers and workstationsPush packages to systems and guestsConnect to compliance policiesAutomatically find systems with missing software (e.g., anti-virus)Remediate by installing software to non-compliant systemsDistributed software repository architecture allows global scale and collaboration across distributed locations and teams such as Dev, Test, and ProductionManage Active Directory ComplianceStreamline Active Directory management and compliance automation by collecting Active Directory configuration data, objects, and changes madeTrack access control entry (ACE) or other critical security-based changes that may not have been approved or occurred outside designated change windowsView changes to group membership across Active Directory servers—in one reportManage user accounts, enforce organization standards for user accounts and monitor changesPowerful Enterprise Control and VisibilityHigh-level dashboards provide the right level of information needed to make change, configuration and patch management processes more effectiveView details about the changes happening in your IT environment and see and track the impact those changes had on service levels and IT complianceRole-based access controls use of reports and operational actions based on Active Directory rights, roles and responsibilities
  • ----- Meeting Notes (2/22/12 18:01) -----if needed for the customers
  • Vcenter is similar. Each edition builds on the capabilities of the previous version.Note… you don’t need to match editions to vsphere
  • ----- Meeting Notes (2/22/12 18:01) -----need the CTAInclude a VMware CTA1. Read the whitepaper2. connect with your Softchoice rep3. Download the demos from the VMware / softchoice site

Managing highly virtualized environments - Presented by Softchoice and VMware Managing highly virtualized environments - Presented by Softchoice and VMware Presentation Transcript

  • Don’t Just Manage Your Virtualized IT Infrastructure, Master It
  • Barnaby JeansSr. Solution Architect, Business Critical Applications bjeans@vmware.com www.LinkedIn.com/in/BarnabyJeans www.twitter.com/bjeans Previously: Sr. Solution Advisor, Microsoft Canada Sr. Pre-Sales Engineer, Red Hat Canada Sr. Sales Consultant, Oracle Canada
  • Connected, Mobile, Information-Centric World BusinessReduction in Complexity via New IT Architectures and Business Models
  • The IT Dilemma I am supposed to do the same job, but with less budget and headcount?!?
  • The Next Generation IT LANDSCAPE Empowered, Secure, Mobile Workforce End User Computing End-User Desktop Dynamic Resource End User Computing Experience Provisioning Right-Sizing as a Service New Generation of Enterprise Apps Cloud Application Platform Platform as a Application Application Applications as a Service Service Provisioning Performance Existing Apps New Enterprise Apps SaaS Apps Cloud A More Flexible, Efficient Infrastructure Infrastructure & Management Private Cloud Automated Security & Infrastructure Self-Service Operations Compliance as a Service Public Cloud Services Existing Datacenters
  • Driving IT Transformation Cloud Enterprise Hybrid Cloud Low High Governance Governance Infrastructure Application focus Business focus focusVirtualization IT Production Business Production IT as a Service
  • Business Critical Applications Are a Key Milestone on the Journey Cloud Enterprise Hybrid Cloud Low High Governance Governance 60% Infrastructure Application focus Business focus focusVirtualization IT Production Business Production IT as a Service Tipping Point Requires Business Critical Apps
  • Where Are You on Your Journey? Explore Expand Standardize < 100 VMs 100-1000 VMs >1000 VMs Manage large, dynamic, shared Manage service levels with Manage hypervisors infrastructure including policy-driven automationVMs and dev/test environments enterprise applications across Hybrid Clouds 0-30% 30-60% 60-100%
  • Getting to 100% Virtualized 100% Virtualized Custom Java SAP Oracle SharePoint Exchange SQL 30% Virtualized Tier 2 and Tier 3 (infrastructure, file, print)
  • The Trend is Clear % of Workload Instances Running on VMware in Customer Base 68% 53% 47% 41% 43% 34% 28% 28% June 38% 2011 25% 25% 18% Jan 2010 MS MS MS Oracle Oracle SAP Exchange SharePoint SQL Middleware DBSource: VMware customer survey, Jan 2010 and June 2011Data: Total number of instances of that workload deployed in your organization and the percentage ofthose instances that are virtualized
  • Moving to IT as a Service What are your three biggest challenges in creating a private cloud computing service? Management andoperations processes 80 Funding/chargeback model 62 Culture 56 Service description & Gartner Data Center self-service interface 46 Conference Poll, December 2010 Politics 40 N = 167 Technology 36 Business/customer relationship 31 Not sure 11
  • Move from Managing to Mastering COST EFFICIENCY QUALITY OF SERVICE BUSINESS AGILITY IT Production Business Production IT as a Service 85% Automated Operations Management 70% Infrastructure Management 30% 15% New levels of automation and control are required for cloud
  • Virtualization Inhibitors
  • Traditional Tools Don’t Work• Manual & static methods don’t scale in large virtual environments• Business service/application APP view is critical APP• Automated application mapping APP is needed to be effective & APP efficient
  • What are the current tools lacking?1. Smart Analytics and Recommendations2. Smart Alarms3. Proactive Tools4. Regulatory and SLA Compliance Data
  • The Solution: Move from Managing to Mastering1. Ensure performance2. Ensure continuous compliance3. Optimize resource utilization
  • Most Important for effective management
  • vCenter Operations: Automation For Better SLAsPerformance VM Capacity Capacity Profiling Modeling 75% Reduction in Compliance Audit Prep Time • Performance monitoring with self-learning analytics and instant drill down • Capacity planning with proactive remediation • Compliance with policy control across physical and virtual
  • vCenter Operations Manager Health Risk Efficiency
  • Risk Early warning Smart Alert Root cause and potential impact
  • Efficiency
  • Configuration Management
  • Configuration Manager Capabilities Automate Software and Server Provision & Patch Provisioning & Patching Maintain Continuous Compliance with Ensure Compliance Out-of-the-Box Templates. Track Configuration Gain Configuration Insight and Agility Changes While Avoiding Configuration Drift
  • vCenter Chargeback Features • Automatic metering of virtualized resources • Ability to include one-time fixed costs • Flexible cost hierarchy setup to model costs based on customer organization • Fixed, allocation, and utilization based billing policies • Charge different amounts for tiers of infrastructure • Schedule reports & email results Benefits • Improve resource utilization and reduce costs • Empower the business to be accountable • Showback/chargeback with flexible cost models
  • vCenter Operations Manager Suites For SMB and small For large vSphere For virtual and cloud For cloud and vSphere environments heterogeneous Explore environments Expand infrastructure Standardize environments Heterogeneous Support Configuration Configuration & Compliance & Compliance Management Management Capacity Capacity Capacity Management Management Management Performance Performance Performance Performance Management Management Management Management . . Standard Advanced Enterprise Enterprise Plus
  • COST EFFICIENCY QUALITY OF SERVICE BUSINESS AGILITY IT Production Business Production IT as a Service 85% 70% Infrastructure Management 30% 15%Where are you, and where do you want to be?
  • Next Steps – www.softchoice.com/VMware
  • Thank You!