William Heath, Mydex - personal data
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William Heath, Mydex - personal data

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Presentation about how individuals can manage their own personal data for use in dealing with the organisations they have interactions with. Presented to the annual conference of the public sector IT ...

Presentation about how individuals can manage their own personal data for use in dealing with the organisations they have interactions with. Presented to the annual conference of the public sector IT management organisation, Socitm, on 11 October 2010

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William Heath, Mydex - personal data William Heath, Mydex - personal data Presentation Transcript

  • William Heath Personal data: how can your residents help you? Talk for Socitm 2010, Brighton www.mydex.org
  • Personal data: how can your residents help you? Personal data: where we are today A “data logistics” perspective Personal data stores: some context The Mydex Community Prototype What does it mean? What next? www.mydex.org
  • www.mydex.org
  • www.mydex.org
  • www.mydex.org
  • Personal data store context Financial/economic: • Cost of keeping data up to date • Cost of providing services with poor data • Cost of bad data logistics Political • Push-back on “Database state” • Desire instead for market ID solution • Desire to restore responsibility to individual • Manifestos, think tank papers; WEF Tech: • User-centric ID: Higgins, InfoCards • Selective disclosure/PETs eg uProve • Trust framework: OpenID, OAuth, OIX www.mydex.org
  • Announcing today 11 Oct: Mydex Community Prototype World's first live personal data store service Individuals can store, manage and transmit their “address+” basic non-financial data First relying parties include three councils Includes verification service to the individual Research and academic studies of lessons Runs Oct 2010-Jan 2011 Devised by Mydex Community Interest Company www.mydex.org
  • www.mydex.org
  • So what's in it for... Individuals? Convenience, saves time & hassle, preserves/adds value, new insight, empowerment, acquired trust Organisations? Lower cost; better data accuracy, quality, completeness, richness, better compliance, better relationships, fewer lost opportunities The economy? Reduce cost of existing activity (averaging, push, guesswork); potential wave of new entrepreneurial person-centric services Society? Active, confident, participative people; foundation of trust in online services www.mydex.org
  • www.mydex.org
  • www.mydex.org
  • www.mydex.org
  • What is unique role of LAs in all this? 1. Run core infrastructure esp the electoral roll 2. Rich, deep relationships with individuals 3. ...based around a shared interest in location 4. ...which both the Council and individuals want to optimise (better local services, value) 5. + core public-service ethos: not to exploit but to support individual/ citizen. If you agree, Mydex needs a workable way to engage with local government. www.mydex.org
  • Summary & conclusion. New data logistics with PDS lets councils: • Reduce costs • Re-engage with residents/customers • Realise investment to date (notably in CRM) • Improve services that depend on personal data • Open the way to new user-side apps • Help governance, compliance data minimisation Info pack/White Paper available: william@mydex.org www.mydex.org
  • William Heath Personal data: how can residents help you? Talk for Socitm 2010, Brighton www.mydex.org