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Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
Andrew Ball   Audit Comm
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Andrew Ball Audit Comm

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  • 1. Is there something I should know SOCITM Conference October 2009 Andrew Ball & Natalie Penrose Audit Commission
  • 2. Is there something I should know Part 1 The principles of good information
  • 3. Relevance Quality and Presentation In The Know (Feb 08) • relevant for the decision at hand • good information depends on good quality data • well presented for accurate interpretation
  • 4. Culture People and Standards Councils need: • culture that exploits the value and power of information • expert, professional, well trained people working in effective ways • good standards - good quality data and information shared effectively with partners
  • 5. And combined this means … 6...relevant to the needs of the business. 5…presented in a clear, concise and understandable way and is… 4…data quality that is appropriate to the business requirement as a basis for information that is… 3…standards that provide a governance structure for the effective use of data and information leading to… 2…people that have the competence, capability and capacity to make it happen working to… 1. An organisation with a culture that says ‘information matters’ and with information managed as a corporate asset employing…
  • 6. Most councils are starting their improvement journey Culture 2 13% 47% 7 6 40% People 7 47% 3 20% 5 33% Standards 7 47% 3 20% 33% 5 Overall improvement journey made by the 15 councils visited in fieldwork Under developed Developing Well developed Source: Audit Commission Fieldwork, Is there something I should know? (2009)
  • 7. Two-thirds of decision makers struggle to understand the information they receive Interpretative skills of 29% 63% 3% 4% members Interpretative skills of 48% 49% 1% 2% senior officers Extent to which lack of interpretative skills prevent good information use (% of councils) Does not Prevents good Totally prevents prevent good Don't know information use to a good information use information use great/some extent Source: Audit Commission Survey, Is there something I should know? (2009)
  • 8. Resources are not used effectively Routine performance monitoring and reporting 36% Tasks not directly related to analytical activity 27% Research and analysis work 15% Short ad hoc information requests 10% Providing information for communication material 6% Other 3% Consultation (including surveys and focus groups) 2% Support for funding bids 2% 0% 5% 10% 15% 20% 25% 30% 35% 40% Average per cent of analyst tim e by activity Source: Audit Commission analyst diaries, Is there something I should know? (2009)
  • 9. Is there something I should know Part 2 What does this mean for my Council?
  • 10. The workshop • Groups explore each of the six core principles in your councils • A person in each group will take one principle: • Culture • People • Standards • Relevance • Quality • Presentation • Each person will briefly outline to the rest of the group how well a principle works in their organisation • The group will agree on whether this is under developed, developing or developing well and record the results of the discussion in the grid provided • There is a guide on each table to help you assess your own Council
  • 11. A reminder of the principles • Culture • People • Standards • Relevance • Quality • Presentation
  • 12. For more information… visit: www.audit-commission.gov.uk/istheresomething Or visit our stand (63) for materials or to talk to us about what you have heard today

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