“ When i have been on this site it takes you round and round you can never get the ansews you want or find what you are looking for and I'm not the only one who feels this whole web site needs sorting out. you can go to another Council web site and it is much easier to find what you are looking for BDC is not and easy site”
“ Why can't someone make this web site more user friendly I have had more bad comments about this stupid web site than i have on any other”
“ t would be helpful to make accessing the information required easier. I have still not found the correct information despite going down various suggestions by your site.”
Administered: Communications / IT (co-operatively?)
Edited: Devolved content editors
Structure CHIEF EXECUTIVE OFFICER RESOURCES DEPT CUSTOMER SERVICES & PERFORMANCE DEPT OTHER DEPTS / SERVICE AREAS IT TEAM Web Development Officer CONTACT CENTER TEAM CUSTOMER ACCESS TEAM Communications Manager Equalities Officer Content Editors x 12 COMMS TEAM Contact Center Managers / Staff
make sure that every area is included. its not the first time that BOLSOVER council has missed off info about bolsover and promoted other areas.
the use of pale blue writing is NOT GOOD it is hard to distinguish from the fade across background please use NAVY BLUE this would increase contrast and improve visibility.there is lots of unused space on the left why not have a wider panel this would allow for the multi-colour selections to be in a larger font yet still occupy only one line. The compliments and complaints form was not easy to find I had no result for compliment when i did a search!!! don't you want good feedback? make a compliments line as a choice on the left!