Social Media in Financial Services
Upcoming SlideShare
Loading in...5
×

Like this? Share it with your network

Share

Social Media in Financial Services

  • 4,533 views
Uploaded on

Given 10/23/2008 in Copenhagen. Conference organizer is Morten Kamper, FDIH

Given 10/23/2008 in Copenhagen. Conference organizer is Morten Kamper, FDIH

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
  • Here is a great resource which helps those in the financial services industry gain an understanding of how to use social media - 7 Steps to Social Media Success for Financial Advisors http://financialadvisorselfpromotion.com/
    Are you sure you want to
    Your message goes here
No Downloads

Views

Total Views
4,533
On Slideshare
4,504
From Embeds
29
Number of Embeds
3

Actions

Shares
Downloads
84
Comments
1
Likes
2

Embeds 29

http://www.slideshare.net 20
http://www.linkedin.com 6
https://www.linkedin.com 3

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. The User Revolution: Web 2.0 in the Financial World Financial Services Conference Copenhagen, Oct. 23, 2008 Jerry Michalski
  • 2. Who’s speaking
    • 1987-1998 as a technology industry analyst
      • Avocation  vocation
      • Identifying trends
      • Bridging business, society and tech
      • Famous boss (Esther Dyson)
    • 1998-now: independent consultant
      • “ Guide to the relationship economy”
    • Raised in Peru and Argentina
    • Champion for ordinary people
  • 3. Signs of the times
  • 4. Agenda
    • User revolution
    • Web 2.0
    • The big picture
    • Effects on financial services
  • 5. Important context
    • The dominant worldwide platform: mobiles
    • Today:
      • Calls, SMS, Web
      • Remittances ( G-Cash )
      • Pictures, video
    • Soon:
      • Your bank
      • Your companion
      • Much more (sensors)
  • 6.
    • Start: virtual flying hobby
    • Not consumers
    User revolution
  • 7.  
  • 8.  
  • 9. VATSIM
  • 10.  
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. New power for collective action
    • Here Comes Everybody , by Clay Shirky
    c
  • 17. Alternatives to “Consumer” Person Individual Player Family Seller Buyer Household Participant Viewer Fan Customer Client Citizen Member Co-producer Shareholder Stockholder Stakeholder User
  • 18.
    • New tools
    • New attitude
    Web 2.0
  • 19. Social media’s many faces
    • Blogs
    • Microblogs ( Twitter )
    • Wikis
    • Media sharing ( Flickr , YouTube )
    • Social search (Digg)
    • Social networks (Facebook/ feeds )
    • Event calendars
    • Lifestreaming ( FriendFeed )
    • MMOGs (WoW, SL )
    • Mashups ( HousingMaps.com )
    • Ratings (everywhere)
    • Metadata
      • Tagclouds
      • Visualizations
      • Analytics
  • 20. “ Architecture for participation”
    • OpenStreetMap.org
    • PatientsLikeMe.com
    • Wikipedia
    • Intuit’s TaxAlmanac
    • Wesabe
  • 21. The big picture
  • 22. Not just a technology shift
    • Costs have plummeted (Natural Cost)
  • 23. Natural Cost
    • So much can be done for so little.
  • 24. Not just a technology shift
    • Costs have plummeted (Natural Cost)
    • Power has shifted
    • Let go of control
    • Assume good behavior
      • Let community fix bad behavior
    • Emphasis on
      • Social
      • Open
  • 25. Persistence
  • 26. Exhaust data
  • 27. Weaving a global brain
  • 28. Effects on financial services
  • 29. Differentiation
    • People behave differently
    • Expectations
    • Preferences
      • More info vs. less
      • Interact often vs. seldom
    • Aspirations & goals
    • Connecting authentically
  • 30. Implications
    • Persistence + connectivity
    • Abundance vs. scarcity
    • Commercial v. gift economy
    • Openness and transparency
    • Trust(worthiness)
    • From “consumer” to co-creator
    • Collective action
    • Authentic participation
  • 31. Alternatives to money
    • Local currencies ( LETS )
    • Barter
    • Peer-to-peer lending ( Prosper )
    • Coupon/gift card exchanges
    • In-game currencies
    • Reputation points
    • Frequent-flyer miles
    • Airtime minutes
  • 32.
    • Jerry Michalski
    • [email_address] www.sociate.com +1 (415) 465-0256
    Questions?