BestBuy Social Media Case Study
Social Media Goals For BEST BUY• Customer service• Connect and listen to customers on several channels• Marketing• Relatio...
Tweet The TwelpforceTweet us a question: get an answer right back through Twitter.www.fpov.com
ForumsTalk to us - and each other - about how todays technology fits into your life now.www.fpov.com
Geek BlogGet the latest technology news & tips from the Geek Squad.www.fpov.com
IDEAXGot an idea how to make our business better? Share, discuss and vote now.www.fpov.com
YouTube – BestBuy channelCheck out videos about Best Buy, our customers, and what weve got going.www.fpov.com
Ratings & ReviewsShare your information and opinions.www.fpov.com
Connect with FacebookConnect with other customers and share photos, videos, information and opinions.www.fpov.com
BestBuy MobileAllow customers to browse all of BestBuy.com and make purchase using their mobiledevice.www.fpov.com
Social TechnologyIs your organization leveraging Social Technology to LISTEN, ENGAGE andCOMMUNICATE with your customers ?w...
Teaching Technologyto the Non-Technology Leader.Technology never stops evolving and we never stop following it. Led byinte...
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BestBuy Social Media Case Study

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BestBuy Social Media Case Study

Published in: Technology, Business

BestBuy Social Media Case Study

  1. 1. BestBuy Social Media Case Study
  2. 2. Social Media Goals For BEST BUY• Customer service• Connect and listen to customers on several channels• Marketing• Relationship building with customers• Feedback on products and services• Build online brand equity• Customer self servicewww.fpov.com
  3. 3. Tweet The TwelpforceTweet us a question: get an answer right back through Twitter.www.fpov.com
  4. 4. ForumsTalk to us - and each other - about how todays technology fits into your life now.www.fpov.com
  5. 5. Geek BlogGet the latest technology news & tips from the Geek Squad.www.fpov.com
  6. 6. IDEAXGot an idea how to make our business better? Share, discuss and vote now.www.fpov.com
  7. 7. YouTube – BestBuy channelCheck out videos about Best Buy, our customers, and what weve got going.www.fpov.com
  8. 8. Ratings & ReviewsShare your information and opinions.www.fpov.com
  9. 9. Connect with FacebookConnect with other customers and share photos, videos, information and opinions.www.fpov.com
  10. 10. BestBuy MobileAllow customers to browse all of BestBuy.com and make purchase using their mobiledevice.www.fpov.com
  11. 11. Social TechnologyIs your organization leveraging Social Technology to LISTEN, ENGAGE andCOMMUNICATE with your customers ?www.fpov.com
  12. 12. Teaching Technologyto the Non-Technology Leader.Technology never stops evolving and we never stop following it. Led byinternational technology speaker Scott Klososky, we’re a teamrelentlessly focused on capturing and translating ways organizations canuse technology to win markets, adapt cultures, and remain ahead of thecurve for years to come. From public and private workshop tracks to full-scale organizational technology assessments and digital outreachblueprint strategies, we’ve got enterprise technology growth covered.Take a closer look at:www.fpov.com(405) 359-3910info@fpov.comvision you can use
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