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SocialMedia.org
                                        Video Case Studies



   SocialMedia.org
         This video is from
    Case Studies
           BlogWell
            San Francisco
            June 20, 2011
This presentation is from
         socialmedia.org/blogwell



BlogWell                                Patrick Durando
     New York
September 12, 2012
                                    McGraw-Hill Buzz: Social Intranet
   socialmedia.org/blogwell
McGraw-Hill Buzz
Social Intranet
Patrick Durando
McGraw-Hill       SEP 2012
Business Drivers
Key Uses and Benefits
Employee from S&P (UK)
asking a question answered
 by colleagues in J.D.Power
     (CA) and CapitalIQ
         (Argentina)
Legal & Compliance
                                • Never early enough
                                • “It’s just like email!”
                                • T&Cs = compilation of
                                  existing policy
                                • Retention Plug-in
                                • Out of Context Comments
                                • Added reminders



       “Meet the New Head of Compliance”
                                                    14
Lessons Learned
Social Media: Changing Engagement
Model                 New Interconnected Model
     Traditional Model




                                         Proprietary and Confidential 16
Social Media: Changing Engagement
Model                 New Interconnected Model
     Traditional Model




                                         Proprietary and Confidential 17
Challenges
Key Considerations
It is not the strongest of the
species that survives, nor the
most intelligent that survives. It
is the one that is the most
adaptable to change.
-Charles Darwin (1809-1882)
In the long history of
humankind (and animal kind,
too) those who learned to
collaborate and improvise
most effectively have
prevailed.
-Charles Darwin (1809-1882)
SocialMedia.org
         This video is from
    Case Studies                    Learn more about past and
           BlogWell
            San Francisco
            June 20, 2011
                                       upcoming BlogWells
This presentation is from
         socialmedia.org/blogwell



BlogWell                            socialmedia.org/blogwell
     New York
September 12, 2012
   socialmedia.org/blogwell

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BlogWell New York Social Media Case Study: McGraw-Hill Companies, presented by Patrick Durango

  • 1. SocialMedia.org Video Case Studies SocialMedia.org This video is from Case Studies BlogWell San Francisco June 20, 2011 This presentation is from socialmedia.org/blogwell BlogWell Patrick Durando New York September 12, 2012 McGraw-Hill Buzz: Social Intranet socialmedia.org/blogwell
  • 2. McGraw-Hill Buzz Social Intranet Patrick Durando McGraw-Hill SEP 2012
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  • 10. Employee from S&P (UK) asking a question answered by colleagues in J.D.Power (CA) and CapitalIQ (Argentina)
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  • 15. Legal & Compliance • Never early enough • “It’s just like email!” • T&Cs = compilation of existing policy • Retention Plug-in • Out of Context Comments • Added reminders “Meet the New Head of Compliance” 14
  • 17. Social Media: Changing Engagement Model New Interconnected Model Traditional Model Proprietary and Confidential 16
  • 18. Social Media: Changing Engagement Model New Interconnected Model Traditional Model Proprietary and Confidential 17
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  • 31. It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change. -Charles Darwin (1809-1882)
  • 32. In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed. -Charles Darwin (1809-1882)
  • 33. SocialMedia.org This video is from Case Studies Learn more about past and BlogWell San Francisco June 20, 2011 upcoming BlogWells This presentation is from socialmedia.org/blogwell BlogWell socialmedia.org/blogwell New York September 12, 2012 socialmedia.org/blogwell