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BlogWell San Francisco Case Study: Kaiser Permanente, presented by Vince Golla

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In his BlogWell presentation, Kaiser Permanente's Digital Media and Syndication Director, Vince Golla, shares how they built a social media network to drive fantastic customer service.

In his BlogWell presentation, Kaiser Permanente's Digital Media and Syndication Director, Vince Golla, shares how they built a social media network to drive fantastic customer service.

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  • 1. ®How Big Brands Use Social Media Kaiser Permanente Vince Golla Building a Social Media Network to Drive Fantastic Customer Service San Francisco | June 20, 2011
  • 2. ®How Big Brands Use Social Media Learn more about upcoming and past BlogWells: http://socialmedia.org/blogwell or live@socialmedia.org San Francisco | June 20, 2011