• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Roman Weber/Christian Guedemann - Create a smarter Workforce
 

Roman Weber/Christian Guedemann - Create a smarter Workforce

on

  • 804 views

 

Statistics

Views

Total Views
804
Views on SlideShare
804
Embed Views
0

Actions

Likes
0
Downloads
4
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Roman Weber/Christian Guedemann - Create a smarter Workforce Roman Weber/Christian Guedemann - Create a smarter Workforce Presentation Transcript

    • How social software enhances your customer relations & sales success
    • 03.07.2013 Phase I Used Internaly Reasons: • Wisedom of the crowd • Innovation • Talent is everywhere • Skills repository • Know your employees • ..and your Boss 2
    • 03.07.2013 Phase II Used Externaly Reasons: • Listen to your customer and partners • Drive Innovation even more • Communicate better • Invite customers and partners into your processes • Be more than just „Me too!“ 3
    • 03.07.2013 Phase III Socialy enhance your Business and your existing data! 4 Jerry Maguire…..
    • 03.07.2013 Phase III 5 Your Existing Data and Processes
    • 03.07.2013 Phase III 6 Your Existing Data and Processes Search Engine
    • 03.07.2013 Phase III 7 Your Existing Data and Processes Search Engine Process Owner
    • 03.07.2013 Phase III 8 Your Existing Data and Processes Search Engine Process Owner Peter Paul Mary Co-Authors..
    • 03.07.2013 Phase III 9 Your Existing Data and Processes Search Engine Process Owner Peter Paul Mary
    • 03.07.2013 Phase III 10 Your Existing Data and Processes Search Engine Process Owner Peter Paul Mary Tags, History, Versions
    • 03.07.2013 Phase III „Form a strong Network“ 11 Search Engine Process Owner Peter Paul Mary Tags, History, Versions
    • 03.07.2013 More intelligent staff / companies? Brain „Normalo“ Weight ca. 1400 g IQ ca. 100 12
    • 03.07.2013 More intelligent staff / companies? Brain „Normalo“ Weight ca. 1400 g IQ ca. 100 13 Brain „Genius“ Weight ca. 1400 g IQ ca. 131 - 200+
    • 03.07.2013 More intelligent staff / companies? Brain „Normalo“ Weight ca. 1400 g IQ ca. 100 14 Brain „Genius“ Weight ca. 1400 g IQ ca. 131 - 200+ Many! more connections between synapses!
    • 03.07.2013 More intelligent staff / companies? 15 Humans with more „Connections“ are more intelligent! ergo Companies using IBM „Connections“ are more intelligent, more flexible and faster :-)
    • 03.07.2013 The 3 circles of success 16 Traditional CRM •Addresses •Sales Process •Campaign‘s •Telefon and •eMail Notices •Customer related Communications
    • 03.07.2013 The 3 circles of success 17 Enhanced CRM •Addresses •Sales Process •Campaign‘s •Telefon and •eMail Notices •Customer related Communications Public Networks Wouldn‘t be nice to know: • What your customer twitted about? • What jobs he is searching / offering? • What he is posting about? • What products he is pushing?
    • 03.07.2013 The 3 circles of success 18 CRM on Steroid •Addresses •Sales Process •Campaign‘s •Telefon and •eMail Notices •Customer related Communications Public Networks Even better: Link your customers need‘s to the skills, data and processes within your company!!
    • 03.07.2013 The 3 circles of success 19 CRM on Steroid Public Networks YES! Show me the …. MONEY!! •Addresses •Sales Process •Campaign‘s •Telefon and •eMail Notices •Customer related Communications
    • 03.07.2013 Social Software changes our daily business 20 Traditional Software can and needs to be connected and integrated Multiple linked Data and Processes are more valuable
    • 03.07.2013 New solutions are emerging.. 21 SugarCRM and IBM Connections Projectmanagement for IBM Connections from TRILOG Group
    • 03.07.2013 New solutions are emerging.. 22 CAT Connections Admistration Toolkit from TimeToAct Kudos Bages from ISW
    • 03.07.2013 New solutions are emerging.. 23 AppDesigner from GBS (Group Business Software)
    • 03.07.2013 How to…? 24 Possible ways to use IBM Connections as Applikation Platform: SPI Service Provider Interface http://www-10.lotus.com/ldd/lcwiki.nsf/dx/Using_IBM_Connections_more_as_a_platform_than_an_application REST API IBM Connections 4.5 API Documentation http://www- 10.lotus.com/ldd/appdevwiki.nsf/xpDocViewer.xsp?lookupName=IBM+Connections+4.5+API+Documentation#action=openDoc ument&content=catcontent&ct=prodDoc SBT IBM Social Business Toolkit https://www.ibm.com/developerworks/community/blogs/0f357879-ccee-4927-98c1- 7bb88d5dc81f/entry/april_9_2013_10_55_am1?lang=en Check out OpenNTF.org for Applications and Ideas http://www.openntf.org/Internal/home.nsf/home.xsp AppDesigner by GBS (Group Business Software) http://www.gbs.com/de/appdesigner
    • 03.07.2013 What is the Social Business Toolkit (SBT)? 25 Source: Presentations on Slideshare / Authors: Philippe Riand – Ryan Baxter Leveraging the IBM Social Platform  Social fabric integration for Partners and in-house Apps and Services  A set of RESTful, consistent, strategic social APIs and services to simplify development and Social capabilities to applications – APIs based on web patterns including JSON, HTML, ATOM, REST – Open standards ready  Simple, easy to use – Consistent programmability, use tools you know  Unified integration – Build once, reuse across the portfolio –Platform Independent – Consistency across products  IBM Connections, Portal/WCM, Notes/Domino, Sametime...  Hybrid deployment, on premises and cloud – Single focus of development investments, flexibility, hybrid scenario
    • 03.07.2013 Some API‘s of the SBT 26 Source: Presentations on Slideshare / Authors: Philippe Riand – Ryan Baxter Activity Streams Embedded Experiences Share Box Collaboration - email - Communities - Activities - File sharing - Wikis, forums, blogs - ... Unified Communication New APIs and services designed to help developers build unified user experiences and consistent extensibility independent of product, delivery model (cloud, on-premises), and client type (desktop client, browser, mobile) Unified APIs for the IBM Social Business Toolkit
    • 03.07.2013 Social API Growth 27 Source: Presentations on Slideshare / Authors: Philippe Riand – Ryan Baxter 2005 2006 2007 2008 2009 2010 2011 2012 0 50 100 150 200 250 300 350 400 450 500
    • 03.07.2013 Most used API‘s 2012 28 Source: Presentations on Slideshare / Authors: Philippe Riand – Ryan Baxter
    • 03.07.2013 USE! Open Standards 29 Source: Presentations on Slideshare / Authors: Philippe Riand – Ryan Baxter IBM leads with Open Standards Maximizing integration possibilities  Enabling the next generation of socially-enabled solutions to enhance customers' existing investments and heterogeneous platforms – Focus on open standards and “loosely coupled” web-centric architectures  A commitment to drive and leverage open standards – Maximize choice, flexibility, and ease of integration – Drive enterprise innovation and leverage rapid innovation on the public web – Minimize incremental cost of targeting additional desktop and mobile platforms – Leverage dominant skill-sets based around web technologies
    • 03.07.2013 GBS AppDesigner 30 „The GBS AppDesigner closes the gap in Social Business between the collaboration of employees and the use of business applications. For the first time, the intuitive development and deployment of web applications by employees without IT knowledge is possible.“ GBS AppDesigner – Your Way to Social Apps
    • 03.07.2013 GBS AppDesigner Features 31  Simple and robust  100% web-enabled application development for operational departments  Support for custom workflows  Integrated connection to mobile devices, e.g. Apple iPhone / iPad  Full support for IBM Domino  IBM Connections integration  Support for standards such as BPMN 2.0, XForms, and HTML5 web services  Tools (Workflow / Forms Modeller) running on Java stack  Workflow Engine is available for IBM Domino and IBM Websphere / JBoss
    • 03.07.2013 5 Simple Steps to your Social Application 32 1. Create Forms 2. Model the Workflow 3. Integrate Social Business Platforms 4. Deploy Applications 5. Use Applications
    • 03.07.2013 Step 1 Create Form 33
    • 03.07.2013 Step 2 Model the Workflow 34
    • 03.07.2013 Step 3 Integrate into Social Platform 35
    • 03.07.2013 Step 4 Deploy Application 36
    • 03.07.2013 Step 5 „Use Application“ 37
    • 03.07.2013 The Future of GBS AppDesigner 38 Launch at CeBIT 2013 Beta Program Q3 2012 Pilotdesign Q 4 2012 Development Q3/Q4 2013  Native Java EE / Websphere / Connections interface  iOS/Android support  SaaS Version
    • 03.07.2013 Please visit us at the exhibition 39 ..and take your Chance in winning a brandnew iPad Mini
    • 03.07.2013 Any questions? 40 Roman Weber CEO Phone: +41 44 727 93 04 Mail: roman.weber@webgate.biz Twitter: @romanWebGate Christian Güdemann CTO Phone: +41 44 727 93 08 Mail: christian.guedemann@webgate.biz Twitter: @guedeWebGate WebGate Consulting AG, Riedstrasse 3, 8953 Dietikon www.webgate.biz