Case Studies
Case Study: JetBlue AirwaysJetBlue Corporate Social Responsibility Team wanted to share company wide volunteer experiences...
Ft. Lauderdale delegation at Joe DiMaggio   Hospitalized kids loved being the center ofHospital                           ...
Employees connect with children at Jamaica       Boston Crewmembers at Children’s HospitalHospitalDavid Ortiz, Boston Red ...
Testimonials: JetBlue Light Up A Life CampaignSt. Joseph’s Hospital in TampaThe Tampa crew had a great time decorating the...
Testimonials: JetBlue Light Up A Life CampaignBarbara Bush Children’s Hospital in Portland, MEMy son, Spencer has been goi...
Case Study: Eli Lilly and CompanyStrategic Challenge:    Lilly executives consolidate Corporate Social Responsibility por...
Case Study: Eli Lilly and Company  •   Incorporated community service experiences into Company celebrations and Community ...
500 Eli Lilly volunteers mentor 1,500 fourth and fifth graders in 4 Soaringwords events through the year.Thousands of Soar...
Testimonials from Soaringwords Lilly                       ReadUP ProgramIt is a blessing to help other people. If you hel...
Case Study: Johnson & JohnsonJohnson & Johnson is committed to the values of healing, curing diseases and improving lives....
Soaringwords hands on team-building       Gabby, 12 year old cancer survivor, wasactivity at Take Your Child to Work Day  ...
Johnson & Johnson ProgramAnnual Meeting for Pharmaceutical Research and Development team.                                 ...
Testimonials: Johnson & Johnson“At the 2010 Working Mother Best Companies for Multicultural Women Conference, I met Lisa H...
Case Study: American ExpressAmerican Express energizes Affinity Networks and department teams through the power of employe...
Soaringwords Nia Dance Jam is the favorite   AMEX Network Group and 201 fifth graders atpart of employee engagement experi...
Case Study: Cisco SystemsCisco leverages the power of “The Human Network” by linking it’s best-in-class technology with So...
Soaringwords Case Study: Cisco Cisco Growing with Technology Awards   Lisa Buksbaum presenting keynote speech at          ...
Leadership Conference in St. Louis     Cisco employees at UCSF Medical CenterCisco employees mentor kids at IS528   Soarin...
Testimonials: CiscoCisco NYC Civic Council sponsored Soaringwords initiatives for our management employees on site and als...
Case Study: A&E TV NetworkThis top television network wanted to leverage partnerships in key markets while making meaningf...
Patient in Texas Children’s Hospital   A&E Network shares Soaringwords with hundreds                                      ...
Case Study: ViacomEntertainment powerhouse wanted a way to engage and empower all employees during company-wide volunteerd...
Dance Jam at PS 152                                    Content Management Group team-building event               Viacom e...
Testimonials: ViacomViacommunity Day with PS152It was a great honor to be a part of a team today. I truly enjoyed the day....
Testimonials: ViacomViacommunity Day 2009 employees mentor 125 children at the Westside YMCA:I had the best time helping h...
Case Study: JPMorgan ChaseThe JPMorgan Chase Foundation wanted to showcase proven employee engagement volunteer opportunit...
Summer Associates program at PS152to benefit children at Montefiore                 Educational Outreach at Young Women’s ...
Volunteer Leadership Group teams in 10 markets enjoy Soaringwords                                                         ...
Testimonials: JPMorgan ChaseThis project is ―soaring‖ here in the Louisville Market. Our Retail Banking centers are totall...
Testimonials: JPMorgan ChaseOn behalf of the Chase family, thank you for inviting us to share time with Wishard Health Ser...
Testimonials: JPMorgan ChaseThere was a great outpouring of compassion from fellow employees towards the children who woul...
Case Study: Becton DickinsonA leading manufacturer of medical instruments, BD Corporate Social Responsibility team wanted ...
National team-building event with Pharmaceutical Systems Self-Administration Injection Team All day off-site with Medical ...
Testimonials: Becton DickinsonInteracting with the kids and coming up with ideas to decorate the quilts and pillows was th...
Case Study: William Morris EndeavorThe leading talent agency in the world wants to give its employees a chance to do somet...
WME employee volunteers enjoy an all day mentoring experience with Soaringwords.                                          ...
Testimonials: William Morris EndeavorThe best part was that we got to make pillows and quilts. The reason why it was the b...
Case Study: CVS CaremarkLeading retailer wants to leverage its employee volunteerism in the communities where employeesliv...
80 CVS employee volunteers mentor students in Philadelphia to benefit 100 children at                    Ronald McDonald H...
Testimonials: CVS CaremarkThis was a great experience! I liked working with the kids. They all seemed to really enjoy help...
Case Study: BNY MellonThe HEART Employee Affinity Network (Helping Each Ability by Respecting and Teaching) wanted to shar...
Second Annual BNY Mellon/ Soaringwords National Make A Difference DayNYC                                              Jack...
Testimonials: BNY Mellon It was a very rewarding experience and I hope it produces results that are tenfold within the rec...
Case Study: CignaLeading insurance provider recruiting new employees in multiple locations was looking for acreative, cost...
Cigna employees participate in Soaringwords community outreach program               in St. Louis, Pittsburgh, Plano and P...
Case Study: VerizonVerizon wanted to bring together 400 engineers from around the country at a national leadership confere...
Soaringwords at Verizon National Leadership Conference in Sarasota, FL                                                    ...
Testimonial: VerizonOur exposure to Soaringwords was inspirational and for many, the highlight of our conference. On behal...
Case Study: UnitedHealthcareAfter the merger of two leading health insurance companies, Oxford and UnitedHealthcare, Regio...
UnitedHealthcare employees volunteer in several markets to share quilts and pillows with children inlocal hospitals, as we...
Case Study: Northrop GrummanA leading defense contractor, Northrop Grumman has a commitment to support military families, ...
Northrop Grumman employees around the country visit patients and families in local hospitals.                             ...
Testimonials: Northrop GrummanOn behalf of the hundreds of employees who attended the Soaringwords webinar, please accept ...
Upcoming SlideShare
Loading in …5
×

Soaringwords case studies

2,974 views
2,894 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
2,974
On SlideShare
0
From Embeds
0
Number of Embeds
1,852
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Soaringwords case studies

  1. 1. Case Studies
  2. 2. Case Study: JetBlue AirwaysJetBlue Corporate Social Responsibility Team wanted to share company wide volunteer experiences with all Crewmemberswhich includes employees who have never before volunteered.Strategic Challenges:• Build awareness of JetBlue’s new flagship Terminal 5 at JFK Airport• Increase frequency and word-of-mouth referrals from customers• Boost employee morale and volunteerism throughout the company• Secure positive press coverage to counter the negative impact of the Valentine’s Day BlizzardSoaringwords’ Collaborations:• JetBlue is named the “official airline of Soaringwords” in 2008• JetBlue sponsored Soaringwords Healing Mission to New Orleans in 2008• JetBlue employee volunteer initiatives held in NY, Florida, Louisiana and other key markets. Soaringwords selected as the sole national charity partner for Light Up a Life end-of-year holiday promotion, 2008.• Soaringwords again selected as national Light Up a Life charity partner in 2009. Crewmembers in 60 cities decorated 1,670 SoaringQuilts® to donate to hospitalized children nationwide.• In 2010, Soaringwords JetBlue Light Up a Life collaboration expanded to 65 markets, including ten countries in the Caribbean. David Ortiz, “Big Papi” from the Boston Red Sox is the Soaringwords ambassador to brighten up the day for hundreds of hospitalized children in the Dominican Republic.Outcomes:• Soaringwords initiative rated as “best ever” on three key measurements: first time in JetBlue’s ten-year history that each city participated in an initiative; Soaringwords motivates highest number of employee participation; Regional Managers say that Crewmember participants reported greatest level of engagement and enthusiasm for any volunteer program.• Soaringwords’ on-site hands-on activities engaged Call Center and Distribution Center employees in volunteer programs. Often these employees have never been invited to volunteer.• JetBlue deepens its relationships with local hospitals nationwide, including the Caribbean. 2• JetBlue receives positive press coverage for hospital programs in local media.
  3. 3. Ft. Lauderdale delegation at Joe DiMaggio Hospitalized kids loved being the center ofHospital attentionOrlando Crewmembers at Florida Hospital Patients loved meeting the pilots and crew
  4. 4. Employees connect with children at Jamaica Boston Crewmembers at Children’s HospitalHospitalDavid Ortiz, Boston Red Sox at Dr. Robert Reid Miller Children’s Hospital, Long Beach, CACabral Hospital in Dominican Republic
  5. 5. Testimonials: JetBlue Light Up A Life CampaignSt. Joseph’s Hospital in TampaThe Tampa crew had a great time decorating the Soaringwords quilts. Some "adopted" quilts and took them home topersonalize. One crewmember sent his quilt to his childs kindergarten class to be colored. It was awesome! A delegationwent to St. Josephs Childrens Hospital in Tampa to deliver quilts to patients. They all enjoyed our visit and a few familiesshared with us that they love us and they fly JetBlue "all the time".The child that made the biggest impact on us was a young girl who said "thank you" after we gave her a quilt and sat with herfor awhile. Bonnie, the head of Child Life services, informed us, upon leaving the room, that the girl had not spoken or madeeye contact with anyone since being at St. Joes. Wow! Bonnie had tears in her eyes and we all had goose bumps! We werehonored and humbled by the opportunity to meet these kids, and we all felt thankful for our families and our health. The crewwas so psyched over our visit, they want to do it every month. Wendy Noble, Corporate Social Responsibility, JetBlue AirwaysStanford Children’s Hospital Lucile Packard in Palo Alto, CAWe received a Soaringwords quilt for our 4 year old daughter after her fourth open heart surgery two weeks ago. Even thoughshe is not off sedation and up and about to see it, I know she will love it as her "Blankies" are her security and favorite items inthe world. It will mean a lot to her. The smiles it brought and still brings to my face will surely be on hers shortly too. One ofthe sweetest gifts ever, and once she out grows it, I plan to hang it on her bedroom wall. Thank you for what you have done. -Kellee Ash, Mommy to Liberty Ash 5
  6. 6. Testimonials: JetBlue Light Up A Life CampaignBarbara Bush Children’s Hospital in Portland, MEMy son, Spencer has been going to Barbara Bush Children’s Hospital in Portland, Maine for treatments for a rare geneticdisease. On his recent visit, he was presented with one of your beautiful SoaringQuilts by some JetBlue staff. Spencer hasreally been treasuring this quilt and hugs it close whenever he doesn’t feel well or is resting from these treatments. Thank youvery much for creating this wonderful gift to support children in the hospital. I have certainly benefitted as a parent to see howmuch joy it has brought to Spencer. -Jill WilliamsWest Jefferson Medical Center, New OrleansHello Airport Communications, MSY delivered our Light Up A Life Quilts to West Jefferson Medical Center in New Orleans,Louisiana on Tuesday January 19. We were able to meet several of the patients in the pediatric emergency room and on thepediatric floor. All of the patients were under the age of six and loved the quilts. They were all so excited and honored to bereceiving these special quilts and praised us and expressed many thanks to our JetBlue team both here in New Orleans andWorldwide.. This was truly a rewarding experience and MSY hopes to be able to participate in this activity again next year . -Ashleigh DeistLevine Children’s Hospital in Charlotte, NCI would like to thank all of you at Soaringwords for sharing your quilts with our patients. The representatives that came fromJetBlue were awesome. The patients and families love the quilts and I am certain they will be cherished for a long time tocome. It means so much to our patients, families and staff to have the community come in and bring them joy ! -Carrie S.Keuten, Child Life Department, Levine Children’s Hospital 6
  7. 7. Case Study: Eli Lilly and CompanyStrategic Challenge: Lilly executives consolidate Corporate Social Responsibility portfolio to align philanthropy behind Lilly’s corporate mission “to improve individual patient outcomes”.Soaringwords’ Solution:• Soaringwords’ mission “to inspire millions of ill children and families to heal” is aligned with Lilly’s mission.• Lilly layers Soaringwords’ programs into United Way’s READ UP! program, Lilly’s largest volunteer initiative in Indianapolis.• Quarterly Soaringwords’ program modules motivated 500 Lilly employee volunteers to mentor 1,500 fourth and fifth graders, a 150% increase in volunteer participation.• Prior to each event, Soaringwords provided virtual training with Lilly employee volunteer leads, individual volunteers, and School Administrators.Outcomes:• Thousands of patients and families in Wishard Health Services were grateful to receive SoaringFables®, SoaringHaikus®, SoaringQuilts®, SoaringPillows®, and SoaringSuperheroes® created by the children and employee volunteers.• Soaringwords initiatives motivated tremendous press coverage and community engagement with a coalition of leading community partners: Lilly, Wishard Health Services, Indianapolis Public Schools (IPS), United Way of Central Indiana, and The Central Library of Marion County.• Television appearances on FOX, ABC, and NBC. Feature article in The Indianapolis Star, feature radio interview.• Unanimous employee ranking of Soaringwords as a superior experience.• 100% principals, teachers and students rated Soaringwords’ programs “best ever.” 7
  8. 8. Case Study: Eli Lilly and Company • Incorporated community service experiences into Company celebrations and Community events. • Shared Soaringwords at Holiday Party for thousands of employees and their families. • Share Soaringwords at Penrod Arts Festival at Indianapolis Museum of Art, the largest cultural event in town.Penrod Arts Festival Holiday Party Indianapolis Children’s Museum 8
  9. 9. 500 Eli Lilly volunteers mentor 1,500 fourth and fifth graders in 4 Soaringwords events through the year.Thousands of SoaringFables, SoaringHaikus, and SoaringSuperheroes were donated to patients atWishard Health Services in Indianapolis. 9
  10. 10. Testimonials from Soaringwords Lilly ReadUP ProgramIt is a blessing to help other people. If you help someone else, you will also feel good. Our team was awesome and the bestpart was that we all smiled and worked well together. Our tutor was Mrs. Annette and she was the best; I really liked her. Thebest part of the day is that we helped kids feel better. I believe in my heart that hospitalized children will really like our fables.-Kristopher, Age 10, 5th Grade, School 106By writing our SoaringFable we told the children in the hospital that we love them. The children are going to be very surprisedby how many people love them. Our fable was about friends that care. -Kyiesha, Age 10, 4th Grade, School 52The program made me feel that I am opening up to people in a different way; something that I have never done before. I thinkthe children in the hospital will be amazed that a person their age could do something like that and they will say ―I can too.‖-Mya, Age 9, 4th Grade, School 106I feel glad that I wrote a fable and helped a child. I think when a hospitalized child gets our fable they will say ―Now I know thateven strangers want us to feel better.‖ Everyone in our group worked really well together. We each wrote two sentences andthe story came together. The best part was when we found out that we were not just having fun but also helping sick children.-Shayna, Age 11, 5th Grade, School 49The program yesterday was wonderful. The children enjoyed the experience and learned a lot. It was especially meaningfulto my students because one of their classmates is in the hospital. Demarcus has just recently been diagnosed withdiabetes. He had to leave school Friday by ambulance and is still in the hospital. He has missed a lot of school and mystudents arent sure what to say or do to help. I think that this experience has given them a way to encourage Demarcus andfeel like they are doing something too. Thank you so much for making sure that Demarcus got a copy of the students’ fables.It is evident that you are dedicated to helping children in need. -Amy Chan, Teacher, School 49 10
  11. 11. Case Study: Johnson & JohnsonJohnson & Johnson is committed to the values of healing, curing diseases and improving lives.Strategic Challenges:• Provide resources for parents of ill and special needs children• Reinforce Johnson & Johnson’s brand equitySoaringwords’ Collaborations:• Soaringwords’ webinar for worldwide employees offers concrete strategies and pointers to support parents and co- workers with ill children and children with disabilities. Webinars include: Caring for the Caregiver; What to Say to Support Parents with Ill Children and Children with Special Needs.• Led hands-on community service employee engagement program for 100 children and employees at corporate headquarters for Take Your Child to Work Day.• Led employee engagement program for Global Business Service Procurement team. Soaringwords’ team-building activities ensured interaction between all global team members.• Lisa Buksbaum was inspirational speaker at Global conference for Pharmaceutical Research and Development team of 250 professionals in the U.K., Belgium, N.J. and P.A.Outcome:• 100% employee participants rated webinar 100% valuable with extremely useful content• 100% children and employee volunteers rated program highly successful 11
  12. 12. Soaringwords hands on team-building Gabby, 12 year old cancer survivor, wasactivity at Take Your Child to Work Day an inspirational speakerJohnson & Johnson team at Saint Peters Creating SoaringGardens at global conferencehospital event 12
  13. 13. Johnson & Johnson ProgramAnnual Meeting for Pharmaceutical Research and Development team. 13
  14. 14. Testimonials: Johnson & Johnson“At the 2010 Working Mother Best Companies for Multicultural Women Conference, I met Lisa Honig Buksbaum, CEO andFounder of Soaringwords. Lisa and I hit it off instantly during a break and we exchanged business cards. Her passion for herorganization was contagious and I knew I wanted to find some way to work with her in the future. Post meeting, we spokeperiodically and when the time came for me to plan a networking event for my Finance/Program Management/Global Procurementdepartment this May, I felt that there was nothing that would be more meaningful than having the department bond over creatingbeautiful quilts and pillows to bring to ill children in local hospitals. We held this event on May 17, 2011 and 250 colleagu estogether with the help of the Soaringwords team created 150 quilts and 150 pillows working together at four sites globally (Raritan,NJ, Spring House, PA, Beerse, Belgium and High Wycombe, UK). We have since made hospital visits to deliver these to thechildren, which as a mother both broke and touched my heart. My colleagues and I have enormously benefitted from thisexperience and one which I will continue to treasure.‖ -Andrea Rose-Legatt, MBA, PMP, Sr. Director, Business Solutions,Johnson and Johnson Pharmaceutical Research and Development, LLC“The Soaringwords’ webinar was a big success with 100% of participants giving it the highest ratings. Soaringwords providedpractice insights that will help employees support co-workers, friends, and their own families. I’m personally aware of the first-handimpact that Lisa and Soaringwords had on my colleague and her child. Subsequently, I encouraged Lisa to create a webinar toshare her message broadly with employees to assist them in grappling with illness in their lives. I was privileged to introduce Lisato colleagues at other leading companies and they have shared webinars and employee-engagement programs with thousands ofemployees. Soaringwords has received outstanding testimonials for initiatives with leading companies including Johnson &Johnson.‖ -Wendy Breiterman, Director, Global Work/Life Strategies, Office of Global Diversity & Inclusion, Johnson & JohnsonI absolutely enjoyed creating these projects! It was a very rewarding exercise, knowing the destination of where our SoaringQuiltsand Pillows and the SoaringGardens were going. It was also very calming. My favorite part of the hospital experience was seeingour child smile when we shared the gifts and connecting with the patient’s mom. I think the kids felt very grateful! It makes mewant to do more for them. They are delightful. I loved Soaringwords’ presentation and watching the video. I applaud the greatwork. -Theresa Ragozine, Manager, Johnson & Johnson Services Procurement Team 14
  15. 15. Case Study: American ExpressAmerican Express energizes Affinity Networks and department teams through the power of employeeengagement.Strategic Challenges:• American Express Global Diversity and Inclusion team see the need to strengthen employee engagement within Employee Networks in key markets.• GDI team want programs that can be replicated globally.Soaringwords’ Collaborations:• 65 members of diverse Employee Networks mentored 201 inner-city middle school children while decoratingSoaringQuilts®; and SoaringPillows® to donate to patients at Phoenix Childrens Hospital. One of the highlights of the daywas a high-energy Soaringwords Nia Dance Jam.• SALT NY (the Christian Network) shared a Soaringwords “Lunch and Learn” in December, 2009 and• hospital visit in January, 2010.Outcomes:• Highest-rated employee engagement experience.Background:• Soaringwords has shared employee engagement initiatives with several American Express departments including Advanced Payment Enterprise Development and Merchant Implementation.Note: Soaringwords has shared employee engagement initiatives with several departments since 2003. 15
  16. 16. Soaringwords Nia Dance Jam is the favorite AMEX Network Group and 201 fifth graders atpart of employee engagement experiences Andalucia Middle School in PhoenixSoaringwords Nia Dance Jam AMEX volunteers visit with patients at the 16 Phoenix Children’s Hospital Dialysis Unit
  17. 17. Case Study: Cisco SystemsCisco leverages the power of “The Human Network” by linking it’s best-in-class technology with Soaringwords’content.Strategic Challenges:• Gain share in middle markets• Capture share in high-growth healthcare and education sectors• Motivate employees to log volunteer hours as part of the Cisco Civic Council networks in offices nationwide (e.g. San Jose-corporate headquarters; New York City; St. Louis)Soaringwords’ Collaborations:• Cisco launched a national Growing with Technology Award to promote middle market business in three core sectors: technology, commerce and non-profit. Soaringwords was chosen as a national winner in 2005 and 2006. Note-the 1st place winner was a $100 million NGO, Soaringwords was first runner-up.• Soaringwords was invited to be the hands-on Community Service/employee engagement program for Cisco’s Take Your Child to Work Day. Lisa Buksbaum gave a keynote for 2,000 employees and children as the “opening act” for CEO, John Chambers. 750 Cisco employees chose to participate in Soaringwords projects.Outcomes:• The program was featured on Cisco.com which received over 1 million hits• As part of Civic Council programs, thousands of patients at UCSF ( San Francisco), Lucille Packard Children’s Hospital (Palo Alto), Columbia Presbyterian Medical Center and Metropolitan Hospital (NY) were thrilled to receive quilts and pillows and visits from Cisco employee volunteers.• Soaringwords selected by Cisco managers as community partner for national leadership conference in St. Louis, where employees mentored children in the local Boys and Girls Club. 17
  18. 18. Soaringwords Case Study: Cisco Cisco Growing with Technology Awards Lisa Buksbaum presenting keynote speech at the awards dinner Cisco’s Take Your Child to Work Day John Chambers CEO and Lisa Buksbaum 18 present to 2,000 employees 18
  19. 19. Leadership Conference in St. Louis Cisco employees at UCSF Medical CenterCisco employees mentor kids at IS528 Soaringwords event at Cisco headquarters 19
  20. 20. Testimonials: CiscoCisco NYC Civic Council sponsored Soaringwords initiatives for our management employees on site and also invitedemployees to mentor inner-city children as part of the Soaringwords Educational Outreach programs. During the past year, Ihave had the pleasure of getting to know Lisa Buksbaum, Soaringwords’ CEO and supporting Soaringwords during this time ofsignificant growth.Often it seems as if it is virtually impossible to get our team of Cisco professionals to pull themselves away from theirBlackberries and meetings to do something for the community or for themselves. We tend to work a lot at Cisco.Soaringwords events were truly remarkable in that the professionals who came were able to focus on the Soaringwordsteam-building programs and really connect with co-workers when the events were internal and able to mentor inner-citychildren and share with employees when we went to local schools.As the Civic Council liaison, I truly appreciate that Soaringwords gave us all of the tools to recruit employees to sign up andrun the entire event, providing all of the logistics. Soaringwords provides the entire program-in-a-box so you can have agreat program and not spend hours putting it together. -Lynley Noviello, Regional Manager and Soaringwords NYC CivicCouncil team co-captainYour Soaringwords presentation and hands-on team-building activity made this year’s Take Your Child to Work Day soar.Your inspirational keynote was incredible, you could hear the silence in the giant tent as 2,000 kids and employees listenedto your every word. I was thrilled to see over 600 participants come together in the community to decorate the quilts andpillows during the Soaringwords activity. It was beautiful to see such camaraderie and enthusiasm.-Jennifer Mitchell, Corporate Events Manager, Cisco Systems 20
  21. 21. Case Study: A&E TV NetworkThis top television network wanted to leverage partnerships in key markets while making meaningful contributions to localcommunities.Strategic Challenge:• Create stronger brand awareness in competitive cable markets• Provide highly visible value-added programs to its cable partners (Time Warner Cable, Cox Communications)• Promote the “Lives that Make a Difference” national contest• Do something meaningful to embrace children and families affected by Hurricane KatrinaSoaringwords Solution:• Soaringwords led highly visible Educational Outreach Programs for A&E and its cable affiliates in NYC, Houston, and New Orleans• February, 2006 -- 400 elementary school children in Houston decorated SoaringQuilts® and SoaringPillows® to donate to hundreds of children at Texas Children’s Hospital• May, 2006 -- 800 students at St. Bernard Parish School participated in a full-day program. Employees from A&E and Cox Communications mentored the students and delivered 200 SoaringQuilts® and SoaringPillows® to patients at Children’s Hospital of New Orleans.Outcomes:• A&E, Time Warner and Cox Communications ran extensive TV coverage in Houston and New Orleans• Soaringwords initiative was featured on the company websites reaching millions of consumers and profiled in the three company employee Intranets• Lisa Buksbaum/Soaringwords won a national Lives that Make a Difference award which was profiled on AE.com• A&E pledged to donate $1 million in TV support to share Soaringwords initiatives with Cable in the Classroom, a program that reaches 100,000 classrooms nationwide 21
  22. 22. Patient in Texas Children’s Hospital A&E Network shares Soaringwords with hundreds of students in New OrleansA&E employees cheer-up patients Educational Outreach Program in Texas
  23. 23. Case Study: ViacomEntertainment powerhouse wanted a way to engage and empower all employees during company-wide volunteerdays of service.Strategic Challenges:• Strengthen employee engagement and morale• Boost company profile in the communitySoaringwords’ Collaborations:• Soaringwords is the largest non-profit partner for 2008 Viacommunity Day. Over 300 employees mentor hundreds of students at PS152 in NYC.• Soaringwords’ stations in the lobby allow 125 employees to volunteer briefly thereby participating in the Global Day of Service.• During the 2009 Viacommunity Day hundreds of employees mentored children at the West Side YMCA utilizing the SoaringSuperheroes® program.• The 2009 Content Management Group Conference included 102 employees who decorated SoaringQuilts® and SoaringPillows® that were then donated to local hospitals.Outcome:• Soaringwords initiatives were consistently rated as “best ever” by Viacom staffers including many who had never been able to volunteer before. 23
  24. 24. Dance Jam at PS 152 Content Management Group team-building event Viacom employees at Metropolitan Hospital (left), PS 152 (middle, right). 24
  25. 25. Testimonials: ViacomViacommunity Day with PS152It was a great honor to be a part of a team today. I truly enjoyed the day. I think the kids at the hospital will love the smilesand the tokens of affection coming their way. I loved working with the kids and it was a great pleasure in helping out thesekids for a great cause. I would love to be part of your organization on a more active level. Keep up the outstanding work.-Sarah KhanI loved spending time with the third graders and helping them with drawing and messages. They are so loving, fun andcreative. They made me feel very welcome. I would love to spend more time with class 323! -Laura UyedaIt was wonderful working with the children and seeing how they wanted to make the kids in the hospital feel better.Soaringwords video made me aware of what an impact we can have. My favorite part was meeting each of the childrenindividually and seeing how each of them reacted. It was a wonderful experience and would love to do it again. -Vanessa ScrivenenIt was very rewarding getting to know the children. It made me feel useful and happy to know that the kids looked up to meand I could be a good role model. My favorite part was interacting with the 3 rd graders and learning about their world. Weworked very well together as a team. This was a great experience. Thank you for this opportunity! -Alicia ColbellaI enjoyed the entire experience. The kids really understood the scope of the project and the importance of helping hospitaliz edchildren, which made me very excited to work with them. I loved seeing how creative the kids were. I didn’t know how muchmy input would be needed. As it turns out I think I was made to think more creatively by being inspired by the kids. They wereexcited to show me their work, as I was mine. This is a great program. Thank you so much! -Jeff Chapp 25
  26. 26. Testimonials: ViacomViacommunity Day 2009 employees mentor 125 children at the Westside YMCA:I had the best time helping hospitalized children. I feel proud. I would love to do it again! I had a great time makingsuperheroes, I made Professor Bird Man. The hospitalized children will know that we care about them and love them.I like team work. At first I was shy but then I had the best time of my life. I enjoyed jamming and dancing! The bestpart of the day was when we did everything because it brought out the best of me. -GabbyThe kids will know that we care about them when they get our gifts and I feel good about it. I created Heal Girlsuperhero; she heals people. The video was cool because it gave us instructions. I like how the Viacom volunteerslistened to everything we said and understood us. Dancing was a load of fun and it was cool when we made our owndances and shared them with the audience. -Cheyenne 26
  27. 27. Case Study: JPMorgan ChaseThe JPMorgan Chase Foundation wanted to showcase proven employee engagement volunteer opportunities to team leadsin decentralized markets nationwide.Strategic Challenges:• Provide on-going turn-key experiences to Volunteer Leadership Group teams (VLG’S) that allow employees to volunteer on site.• Implement successful volunteer experiences in Operation Centers and Call Centers, reaching employees who have never been invited or able to participate in a service project.• Share employee engagement experiences in retail branches.Soaringwords’ Collaborations:• VLG leaders in ten markets requested Soaringwords programs.• Soaringwords worked with market leaders to provide volunteer experiences in cafeterias and conference rooms. This gave thousands of employees the opportunities to decorate SoaringQuilts® and SoaringPillows® with inspirational messages and artwork to donate to hospitalized children.• Soaringwords gives employees the opportunity to mentor inner-city school children in Dallas and Chicago through Educational Outreach programs.• Soaringwords programs were shared with thousands of employees in Operations Centers in Texas and Call Centers in Indiana.Outcomes:• Thousands of employees participated in Soaringwords volunteer experiences, decorating 1,067 quilts and pillows to donate to hospitalized children and their families.• Hundreds of employees in 112 branches in Northern New Jersey decorate 560 quilts to donate to patients and families in local hospitals. 27
  28. 28. Summer Associates program at PS152to benefit children at Montefiore Educational Outreach at Young Women’s Leadership SchoolHoliday Festival at MetroTech Center in Brooklyn for 2,000 employees and family members
  29. 29. Volunteer Leadership Group teams in 10 markets enjoy Soaringwords 29
  30. 30. Testimonials: JPMorgan ChaseThis project is ―soaring‖ here in the Louisville Market. Our Retail Banking centers are totally plugged into this project due tothe flexibility it offers to our employees during their work day. We LOVE this project!!! No doubt this is a keeper. --Karen M.Hodge, Executive Assistant to Carl Harler, CTO Acquisition Services, Louisville, KYIt was an on-site event and the employees who participated took time out of their day and shift to spend two hours for theevent- most stayed the whole time, which is really unusual in the call center. I have heard such nice things from them- thegiving back option to volunteer while still in the center during the work day, the chance to give something to kids who need itand the good quality of the pillows, quilts, and markers that we had to work with. This has been great- my center’s employeeswould love to have the opportunities for something like this again in the future. --Sue Niles, Team Leader, AVP, JPMorganChase Bank, Elgin, ILI would like to tell you that your program was embraced, appreciated, and so impactful for both the 400 employees whoparticipated and the children who benefited. Its amazing to watch teams of timid adults who at first seem scared of markersturn into huddles of engaged, caring people, imagining and creating wonderful messages to share with Children. Thisprogram brought out the best in our people, encouraged teams to come together for ideas in creation, and provided a muchneeded break from business and reality check. This went a long way in reminding everyone about the true importance ofserving others. The children we gave the quilts and pillows to seemed so happy and excited and hopefully they could feel thelove poured into them with each mark. Thank you!--Erica Bauer, Sr. Community Development Analyst, Community Relations,JPMorgan Chase, Springfield, M 30
  31. 31. Testimonials: JPMorgan ChaseOn behalf of the Chase family, thank you for inviting us to share time with Wishard Health Services staff to bring asmile to a child’s face during our recent delivery of Soaringwords pillows and blankets. Over 130 Chase employeesfrom all over Central Indiana joined together to decorate pillows and blankets. During our visit with the patients, sevenChase employees shared a special moment with the children completing coloring activities and helped the childrenselect their very own Soaringwords pillow or blanket. We truly enjoyed seeing the smiles on the faces of these youngchildren. The attached pictures captured these smiles. We look forward to offering another Soaringwords activity thisfall with Wishard Health Services. Thank you. --Stacy Britt-Hart, VP Sales & Marketing, Central Indiana VolunteerLeadership Co-ChairI just wanted you to know what a truly amazing experience we had last night at Holy Name Hospital in Teaneck! Wecolored, drew pictures and wrote encouraging messages on pillows and quilts to children that were in the PediatricWard of the hospital. We got to meet and draw with a few of the patients and it was so great to interact with them andbrighten their night! It was so rewarding to bring the pillows and quilts to the children and parents when we weredone, they were all so thankful and receptive. It is a really great feeling when you hand a quilt to parents who areholding their ill child and tell them that employees from JP Morgan Chase came to make these for them. It is great towork for a company that engages in these activities and makes such a difference in the lives of others, I have neverbeen so proud to work for a company! The representative who met us at the hospital from Soaringwords was greatand they did a great overall job organizing and coordinating the event! I wanted to say thank you to all of you forgiving us this opportunity and I truly hope more of the VLGs will take advantage of this! --Shannon K. Lazare, VicePresident Relationship Manager at JPMorgan Chase, NJ 31
  32. 32. Testimonials: JPMorgan ChaseThere was a great outpouring of compassion from fellow employees towards the children who would be getting the pillowsand quilts. This was a fun experience to share not only time drawing but the stories being told around the tables. Wonderfulsupport from everyone towards those of us who are not as creative as others but still have a lot of heart to give. Everyonefelt they could give a little something of themselves, be it pictures or words of support, to someone in need. I liked the hands-on feeling. -Barbara Jones, JPMorgan Chase employee at ChatsworthAs I think about the Soaringwords Volunteer Project, the word that comes to my mind is ―family‖. A family is young and old,fit and fragile, big and small, near and far, loved and complicated‖. EVERYONE can place their feelings and thoughts on thequilts and pillows. EVERYONE may not be fit to walk a 5k or build a house. Before Radio, Phone, TV, Internet and Twitter,families communicated their history by creating hand sewn quilts for future generations. The JPMorgan Chase employee―family‖ communicates our thoughts and feelings on the quilts and pillows for children who are unknown to us and give thema place in our ―family‖ providing comfort during their hospital stay. When the child goes home, the quilt or pillow carries amessage to the child ―people care about me and I don’t even know them‖. I offered to be the Project Coordinator forSoaringwords Dallas market because I was familiar with the project as a former Bear Stearns employee. Thank you,JPMorgan Chase and Soaringwords for the opportunity to serve. --Lianne Flynn, JPMorgan Chase – Dallas Market,Lewisville, Texas 32
  33. 33. Case Study: Becton DickinsonA leading manufacturer of medical instruments, BD Corporate Social Responsibility team wanted to share volunteer serviceopportunities that reflected the company’s core mission “to help all people live healthy lives.”Strategic Challenges:• Provide department-wide volunteer experiences for meaningful days of service in the office and local communities.Soaringwords’ Collaborations:• The Pharmaceutical Systems Self-Administration Injection Team enjoyed volunteering with Soaringwords at BD Headquarters. Working together, employees and their children decorated quilts and pillows to donate to hospitalized children.• The BD Medical Surgical Team enjoyed a full-day volunteer experience in the community at School 5 in Paterson, New Jersey.Outcomes:• Employees mentor 98 4th and 5th grade students and personally delivered quilts and pillows to patients and families at St. Joseph’s Hospital in Paterson, N.J. and Holy Name Hospital in Teaneck, N.J. 33
  34. 34. National team-building event with Pharmaceutical Systems Self-Administration Injection Team All day off-site with Medical Surgical Team at School 5 in Paterson, NJ 34
  35. 35. Testimonials: Becton DickinsonInteracting with the kids and coming up with ideas to decorate the quilts and pillows was the best part. The team aspect was fun,good laughs all around! Engaging with the kids and choreographing moves was the best part of the dance jam.-Noel TitusIt felt great to be part of a bigger picture. I enjoyed the fun with the kids in decorating the quilts and pillows. Soaringwords mademe feel great, I love to help others. The hospitalized children will feel very happy to get the quilts and pillows. The dance jam wasexcellent. Keep up the good work. -Darina KaroyanIt was a great experience. I enjoyed decorating the quilts and pillows – making the artwork was the best part. It made me feelproud and worthy, there was great team work. I think the hospitalized kids will feel great to get the gifts. The dance jam was greatand the entire day was a very good experience. -Sathya KaliyamoorthyWe had a great team and I enjoyed meeting great students from School 5. Soaringwords makes me feel positive. The kids in thehospital will know we were thinking of them. The dance jam was fun and hot. Thanks for a great opportunity. -Suzanne FerreriI think the kids will feel cared for and it was great to actually change someone’s life. I enjoyed everything especially the dancejam.- TasminI loved helping because I was making a difference in the world. Soaringwords program is a cool fun helping program. I lovedworking with BD team. I think the children will feel like they are special and it will cheer them up to receive our quilts and pillows. Ifelt great releasing all the energy during the dance jam. –MohammedI enjoyed helping children in need. I loved the part when we decorated the quilt. It made me feel like I was making a bigdifference. We all worked together in sharing and being helpful. I think the children will feel special and they will know that we careabout them. The dance jam was fun and I liked when Yusuf was teaching us moves. -Nazifa
  36. 36. Case Study: William Morris EndeavorThe leading talent agency in the world wants to give its employees a chance to do something funand wonderful in the community and come together as a team.Strategic Challenges:• Host large-scale volunteer experiences for the company’s nationwide Walk the Walk Day of Service.• Select successful volunteer partners that can replicate programs in key markets to create a synergistic relationship with colleagues in all other markets.Soaringwords’ Collaborations:• NYC employees mentor 30 inner-city fifth graders at PS 64 in a full-day event.Future Plans:• WME to expand Soaringwords collaboration in other markets in 2012. 36
  37. 37. WME employee volunteers enjoy an all day mentoring experience with Soaringwords. 37
  38. 38. Testimonials: William Morris EndeavorThe best part was that we got to make pillows and quilts. The reason why it was the best is because we are helping kids inneed and also giving them hope. My team did work well together. The best part is that we did a great dance in the danceparty and we did a really good job by helping out kids in the hospital. I think they will feel very happy that they got the quiltsand pillows. Well this experience was really great and we all learned something while doing this activity. Jada SantosI loved to do this because it’s not fair that we get to play and the ill kids don’t. The best part is when we went dancing. M yteam worked together to make the quilts and pillows for some children. Jeyda P.I liked making quilts and pillows for the children because some people are very sick and they need someone to make themhappy because if you don’t they will feel like they are a nothing. The best part was when I signed my name on the quilts. Myteamwork was good because when we were working together we didn’t mess up and what I like about my team is that theyare so nice. I think the hospitalized kids will feel really grateful because somebody that they don’t even know is making quiltsand pillows just for them. KemoniOur team shows we care about people who are in the hospital. The kids would probably feel excited because we are showingthem that we care. ZynairI enjoyed this program because it was a great influence on me and my classmates and it was a great dream come true. I likethe team work and working hard. The ill kids will feel blessed, loved and appreciated. AmberI really like doing this because we don’t really get to help the community like this ever. The best part was the team work andthe dance performance and speaking in the microphone to share. Nicole Fiaro 38
  39. 39. Case Study: CVS CaremarkLeading retailer wants to leverage its employee volunteerism in the communities where employeeslive and work. CVS is a leader in supporting organizations that help children with disabilities.Strategic Challenges:• Give associates a powerful way to volunteer in their local communities• Soaringwords’ Collaborations: 80 associates spent a day of caring at the Albert M. Greenfield Elementary School in Philadelphia mentoring 120 students. Employees and students enjoyed a high-energy Soaringwords Dance Jam that celebrates health and fitness and then decorate quilts and pillows to donate to children at the Ronald McDonald House of Philadelphia.Outcomes:• 100% of employees and students rated the program excellent. 39
  40. 40. 80 CVS employee volunteers mentor students in Philadelphia to benefit 100 children at Ronald McDonald House of Philadelphia. 40
  41. 41. Testimonials: CVS CaremarkThis was a great experience! I liked working with the kids. They all seemed to really enjoy helping other kids. Our teamworked great together. The kids’ imagination was the best part. I think the children at the Ronald McDonald House willreally enjoy the gifts and trying to figure out what some of the drawing are Troy DobsonIt was a fabulous time working with the 4th and 8th graders. I loved making the quilts especially because I work at theCVS location at the Children’s Hospital of Philadelphia (CHOP) and see the children all the time. My team was great.We all brainstormed and came up with great ideas. The children at the Ronald McDonald House are being treated atCHOP. The pillows and quilts brightened my day and I am sure it will bring a smile to theirs. The dancing competitionwas the best part. Linda GrizeI really enjoyed this program: helping the school children, giving back to the community, and giving some hope for special and infirmed children. Everyone pitched in and offered ideas and suggestions, even for colors on the patches. I think the children at the Ronald McDonald House will definitely be overcome with emotion when they get our quilts and pillows. Everyone should get a chance to do something this worthwhile. Thom KavanaghI enjoyed it very much, especially the interaction with the kids. I’m glad that we all got to contribute to such a goodcause. It was great that everyone was involved in the process. Our team worked great together. Separating the kids byage with the adults mentoring them and sitting next to them was a great idea. It was run very smoothly. I think the illchildren will feel important, happy and thankful. Please bring Soaringwords back again! Dan KohlerYes, I did enjoy the Soaringwords program and the best part was seeing the end results and working with kids. Beingpart of a great experience like this was fun. We had a blast!!! The kids had fun and enjoyed doing it. They had greatideas. The ill kids and special needs kids will be very happy!! I hope this helps to make them feel better and healthierfaster. That’s what love and hugs do. This experience was one of a kind, I would do it again!!! Sherri Goldberg 41
  42. 42. Case Study: BNY MellonThe HEART Employee Affinity Network (Helping Each Ability by Respecting and Teaching) wanted to share a company-wide initiative to benefit hospitalized children.Strategic Challenges:• Need to motivate more employees to join the HEART employee network.• Encourage senior management to support employees giving a day of service.Soaringwords’ Outcomes:• Soaringwords events launched in eight markets nationwide.• Soaringwords won the Chairman’s Award for the best community-service program in 2010.• Hundreds of hospitalized children benefit from the customized quilts and pillows and visits from the BNYMellon employee delegations.• Program expanded to include more employee volunteers in 2011. 42
  43. 43. Second Annual BNY Mellon/ Soaringwords National Make A Difference DayNYC Jacksonville, FLEverett, MA Syracuse, NY
  44. 44. Testimonials: BNY Mellon It was a very rewarding experience and I hope it produces results that are tenfold within the recipients. The best part waswatching the creativity and caring nature of the students. The Soaringwords program made me feel very humble andrespectful of all that we have in our lives and this subsequently produced a feeling of interest and compassion in helpingthose individuals who are not as fortunate. I hope they feel as though people who they have never met care about themand the critical situations in which they live every day. It was also nice to get up, move around and see the kids enjoy thedance jam. I think the best part was seeing the kids level of skill dancing and their expressions. Also, I thought it wasawesome that some individuals higher up in the school’s administration participated with such enthusiasm. This was anexcellent experience and I am glad to just be part of it and make a difference in someone’s life.- Steve Jones, Syracuse I loved decorating and the program made me feel great! Because it teaches children it is sometimes better to give than toreceive. My team worked excellently together in order to deliver a universal message of love and care. The dance jam wasGREAT! And exposed the children to experience which I strongly feel is a key point in child’s growth development andhealthy living. This was such an awesome experience and I would love to do this again in the future and hope that manyothers would be able to experience the joys I have today. -Adrienne Booker, PittsburghI think this is a great program for both children and adults to do together. I absolutely enjoyed the project and hearing thestudents make comments like ―I hope it makes a sick kids smile‖. The really understood what they were doing and why.The hospitalized children will definitely enjoyed getting these gifts made especially for them. The best part of dance jamwas watching the kids have fun. -Kathy Watt, Everett, MAI felt great participating in the Soaringwords program. Our team worked really well together and we had a great timevolunteering for a great cause. I think the hospitalized children will be happy and it will cheer them up to receive all of thequilts, pillows and messages. The school that participated was a great school with great kids who were really happy toparticipate in the cause. -Chris Boyd, Jacksonville, FL 44
  45. 45. Case Study: CignaLeading insurance provider recruiting new employees in multiple locations was looking for acreative, cost-effective way to incentivize employee referrals.Strategic Challenges:• Jump-start recruitment events and motivate employees to refer potential candidates to CIGNA jobs events in high-growth markets.Soaringwords’ Collaborations:• Soaringwords provides a best-in-class engagement model that motivates current employees to bring several prospective hires to jobs events to learn about careers at CIGNA.• Team leaders are enthusiastic about sharing Soaringwords hands-on team-building experiences to leverage the CIGNA culture and harness the enthusiasm of current employees among prospective hires.Outcomes:• Results will be announced in 4th Quarter, 2011. 45
  46. 46. Cigna employees participate in Soaringwords community outreach program in St. Louis, Pittsburgh, Plano and Phoenix 46
  47. 47. Case Study: VerizonVerizon wanted to bring together 400 engineers from around the country at a national leadership conference.Strategic Challenges:• Need a team building activity for 400 EngineersSoaringwords’ Collaborations:• Soaringwords brought in 200 children from the Sarasota Boys & Girls Club to share a three-hour service project with the Verizon leaders.• Lisa Buksbaum was the inspirational keynote.• After the conference, employee delegations in four lead markets donated hundreds of quilts and pillows to hospitalized children at Sarasota Memorial Hospital, Children’s Medical Center in Dallas, and Columbia Presbyterian in New York.Outcomes:• Soaringwords was rated the high-point of the conference.• Verizon was featured in local media in Florida, Texas and New York. 47
  48. 48. Soaringwords at Verizon National Leadership Conference in Sarasota, FL 48
  49. 49. Testimonial: VerizonOur exposure to Soaringwords was inspirational and for many, the highlight of our conference. On behalf of our 150Network Engineering management employees, I wanted to thank you for the outstanding keynote speech you gave at theVerizon Leadership Conferences. Our team was greatly impacted by your personal story of heroism, success anddedication. You are both an excellent speaker and role model. Your facilitation of the conference community serviceactivity of decorating pillows and quilts, with hundreds of children from the Boys and Girls Clubs, allowed our managers toexperience leadership at a new level. (In our telecommunications engineering work, we typically dont receive suchimmediate or tangible feedback!) Our Verizon employees were very rewarded by the kids smiles and to know that ourhandiwork will bring comfort and joy to hospitalized children. The employees loved seeing the Soaringwords VerizonProgram on TV and in the full page article in the Herald Tribune. It was wonderful to allow smaller delegations to bring theconference back home with visits to hospitals in their markets. Anne Cortissoz, Director of Network Engineering, Verizon 49
  50. 50. Case Study: UnitedHealthcareAfter the merger of two leading health insurance companies, Oxford and UnitedHealthcare, RegionalPresidents were looking for ways to bring employees together for team-building service experiences thatsupport ill children and families in local communities.Strategic Challenges:• Give all employees the opportunity to do something tangible to improve lives of patients.• Invite Call Center employees to participate in community service activities.Soaringwords’ Collaborations:• Hundreds of employees in multiple locations were able to experience the company’s mission by providing a tangible service for ill children with on-site programs and hospital visits.• Soaringwords was a powerful way for employees to harness support for one of their executives who was grappling with lung cancer. The entire office and this man’s family volunteered, decorating quilts and pillows in his honor to donate to hospitalized children in the community.Outcomes:• Hundreds of patients, including many UnitedHealthcare patients were delighted to receive the gifts from UHC employees.• This initiative received the highest ratings from all participants. 50
  51. 51. UnitedHealthcare employees volunteer in several markets to share quilts and pillows with children inlocal hospitals, as well as UnitedHealthcare patients in need. 51
  52. 52. Case Study: Northrop GrummanA leading defense contractor, Northrop Grumman has a commitment to support military families, specificallyfamilies grappling with serious illness.Strategic Challenges:• Support employees and their families who are dealing with serious illnesses.• Train managers to support employees who are experiencing illness in their lives or families.• Provide turn-key employee-engagement programs in lead markets nationwide.Soaringwords Collaborations:• Soaringwords’ webinars: Caring for the Caregiver and What to Say and Do to Support Parents of Seriously Ill and Special Needs Children were shared with hundreds of employees.• Hundreds of employees in five markets enjoyed team-building programs during Disability Awareness Fairs in 2009 and 2010.Outcomes:• Webinars and employee volunteer experiences were featured in internal newsletters which motivated managers in additional markets to underwrite Soaringwords volunteer programs in their markets.• Soaringwords employee volunteer programs are being expanded to benefit military families in 2011 and 2012 . 52
  53. 53. Northrop Grumman employees around the country visit patients and families in local hospitals. 53
  54. 54. Testimonials: Northrop GrummanOn behalf of the hundreds of employees who attended the Soaringwords webinar, please accept our sincere thanks for anoutstanding learning experience for all participants. I have received many positive comments about the webinar from attendeesand the relevance of the content to both their professional and personal lives. It has been heartwarming to hear how employeeshave been able to apply some of the perspectives provided during the session. This enhanced the level of interaction with co-workers fostering a greater sense of community here at Northrop Grumman. We take pride in the strong level of camaraderiethat exists within our organization. The ―What to Say/Do to Support Co-Workers and Family Members with Serious Illness‖webinar delivered suggestions for actions and behaviors that are closely aligned with our core values. Additionally, the contenthad strong carryover to the work that we are doing in our communities and provided practical advice for us to provide supportwithin our own families. Based on the positive and unanimous response from employees, we want to invite you to shareSoaringwords initiatives with our leadership team during the next national Corporate Citizenship Council meeting. We continueto receive positive feedback about the webinar and employees who were on the call continue to share the information with co-workers not on the call—a real tribute to the high caliber of the content, your delivery and importance of the topic. The lead forour national employee resource group for new employees (a group that includes thousands of members across the country) saidit was the ―best‖ lunchtime seminar he has attended. Thanks again to you and Cisco for the delivery of a high impact webinarthat has enabled our employees to enhance our connections at work, at home and in our communities. –Debbie EdwardsVeihdeffer, Director, Work-Life Integration, Human Resources Strategic Initiatives, Northrop GrummanThank you, the kids of Northrop Grumman employees really enjoyed decorating the quilts and pillows with us and my little 2 yearold grandson was so proud of his ―fingers‖ on the one quilt. He was showing it to me last night and he kept saying ―grandma lookat my fingers‖. They traced his hand on it and then he did all the squiggly’s in one of the blocks too. He was so proud. Mydaughter had one of her friends and her kids come over and they did an awesome job with it, I was so impressed it was apowerful team-building experience for our office. -Wendi Dubach, Employee Resource Group team lead in Salt Lake City,Northrop Grumman 54

×