Seneca’s Implementation of Blackboard Learn as an Institutional Portal at BbWorld '10


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Seneca’s Implementation of Blackboard Learn as an Institutional Portal at BbWorld '10

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  • All of the data in our production system is created by the snapshot. We are fully integrated with our Admin. Systems and create approximately 7000 courses, 35000 user accounts, 5500 teaching assignments, and 185000 enrollments per semester. All staff and students at Seneca College have accounts on My.Seneca. This information is updated every night to ensure the information is as current as possible. My.Seneca provides access to College Announcements, department information, email, online newsletters and employee services.
  • Portals provide a way for enterprises to provide a consistent look and feel with access control and procedures for multiple applications and databases, which otherwise would have been different entities altogether. - Wikipedia
  • Seneca’s Implementation of Blackboard Learn as an Institutional Portal at BbWorld '10

    1. 1. Seneca’s Implementation of Blackboard Learn as an Institutional Portal
    2. 2. Introductions <ul><li>Seneca College of Applied Arts & Technology Toronto, Ontario </li></ul><ul><li>Daniel Szabo Technical eLearning Specialist </li></ul><ul><li>Andres Quintero Application System Administrator </li></ul>
    3. 3. Things We Do <ul><ul><li>Administration & Support </li></ul></ul><ul><ul><ul><li>2 nd and 3 rd level for Help Desks and IT Personnel </li></ul></ul></ul><ul><ul><ul><li>Work with Bb Support on Tickets/Product Defects </li></ul></ul></ul><ul><ul><ul><li>Optimize System Performance and Efficiency </li></ul></ul></ul><ul><ul><li>Designing, Developing & Programming </li></ul></ul><ul><ul><ul><li>New System Integrations </li></ul></ul></ul><ul><ul><ul><li>Protocols and Best Practices for Development </li></ul></ul></ul><ul><ul><ul><li>Update Existing Integrations </li></ul></ul></ul><ul><ul><ul><li>New and 3 rd Party Tools and Plug-ins </li></ul></ul></ul><ul><ul><ul><li>Work with Bb Product Development to provide feedback on new features, etc </li></ul></ul></ul><ul><ul><li>Documentation </li></ul></ul><ul><ul><ul><li>Help Site and Tip Sheets: </li></ul></ul></ul><ul><ul><li>Testing </li></ul></ul><ul><ul><ul><li>New Bb Releases </li></ul></ul></ul><ul><ul><ul><li>New 3 rd Party Tools and Plugins </li></ul></ul></ul><ul><ul><li>Training </li></ul></ul><ul><ul><ul><li>Workshops through PD Department </li></ul></ul></ul><ul><ul><ul><li>School Specific Training </li></ul></ul></ul><ul><ul><ul><li>Lunch & Learn Sessions </li></ul></ul></ul><ul><ul><ul><li>Introductory Sessions </li></ul></ul></ul>
    4. 4. Seneca’s Portal https:// <ul><li>A place for all Senecans to… </li></ul><ul><ul><ul><ul><li>Teach </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Work </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Learn </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Communicate </li></ul></ul></ul></ul>
    5. 5. My.Seneca <ul><li>Blackboard Learn Enterprise ( Release 9.0.539.0 ) with Community System and Content System </li></ul><ul><li>We have Portal Environments established for Applicants, Full-time Students, Part-time Students, Staff/Faculty, Admin Staff, and Guests. </li></ul><ul><li>Custom modules include: </li></ul><ul><ul><ul><li>Who’s Online, My.Subjects, WEBmail, Timetable, Attendance, Password Changer, Professional Development, My.Announcements, Bookmarks, Picture Class Lists, Events, Application Status, Electronic Classroom Status, etc. </li></ul></ul></ul>
    6. 6. My.Seneca Statistics <ul><li>37,603 Part-time Students </li></ul><ul><li>32,203 Full-time Students </li></ul><ul><li>74,652 Applicants </li></ul><ul><li>8,248 Faculty </li></ul><ul><li>1,618 Staff </li></ul><ul><li>176 Admin Staff </li></ul><ul><li>= 154,500 System Users * </li></ul><ul><li>* As of July 8, 2010 </li></ul>
    7. 7. Organizational Structure
    8. 8. My.Seneca - System Information
    9. 9. The Snapshot <ul><li>Implemented in 2001, the “Snapshot Generator” works with Bb’s Snapshot to create users, courses, teaching assignments, and enrolments </li></ul><ul><li>Integration with Admin Systems. </li></ul><ul><ul><li>Faculty </li></ul></ul><ul><ul><li>FT/PT Student </li></ul></ul><ul><ul><li>Applicants </li></ul></ul><ul><ul><li>Support Staff </li></ul></ul><ul><ul><li>Administrators </li></ul></ul><ul><li>Access to </li></ul><ul><ul><li>Announcements </li></ul></ul><ul><ul><li>Department information </li></ul></ul><ul><ul><li>Email </li></ul></ul><ul><ul><li>Online newsletters </li></ul></ul><ul><ul><li>Role-based services </li></ul></ul>
    10. 10. Course Sites <ul><li>Every subject section has a course site </li></ul>
    11. 11. Community Sites <ul><li>Organizations (Communities) </li></ul><ul><ul><li>Master Courses/Faculty groups </li></ul></ul><ul><ul><ul><li>Organizations are used to communicate faculty who are not on campus, share exams, course content, work on projects such as Applied Degree Programs; etc. </li></ul></ul></ul><ul><ul><li>Department discussion areas </li></ul></ul><ul><ul><ul><li>College departments use organizations to store documents. </li></ul></ul></ul><ul><ul><li>Student Clubs and Organizations </li></ul></ul><ul><ul><ul><li>Student Federation Councils, etc… </li></ul></ul></ul><ul><ul><li>College councils and committees </li></ul></ul><ul><ul><ul><li>The College Board of Governors, Academic Council, IT Council and other committees use organizations to access minutes, agendas, documents and other information. </li></ul></ul></ul>
    12. 12. Content System <ul><li>Introduced in 2004 </li></ul><ul><li>Virtual Storage Space </li></ul><ul><li>Portfolios </li></ul><ul><li>Librarians have been creating eReserves for a long time and are able to include them in Blackboard courses. </li></ul><ul><li>Department Web Sites </li></ul>
    13. 13. Portal Development <ul><li>Portal = Gate, Tunnel, Door, or Cloud? </li></ul><ul><li>Portals integrate various resources. </li></ul><ul><li>Portals provide windows to information and an enhanced individual user-specific experience. </li></ul><ul><li>Blackboard-based portals are built with Building Blocks and consist of Modules, Links, Graphics, Tabs, Web Pages, Etc. </li></ul>
    14. 14. Portal Development <ul><li>Some “Modules” developed at Seneca include: </li></ul><ul><ul><li>My.Seneca - Timetable </li></ul></ul><ul><ul><li>My.Seneca - Webmail </li></ul></ul><ul><ul><li>My.Seneca - Attendance </li></ul></ul><ul><ul><li>My.Seneca – Professional Development </li></ul></ul>
    15. 15. Module Development Bridging the Academic Suite
    16. 16. Module Development Bridging the Academic Suite
    17. 17. Module Development Web Services
    18. 18. Module Development SSO/AJAX/IMAP
    19. 19. Module Development Templates/XML/MVC
    20. 20. Module Development Designate Administration
    21. 21. Module Development Hybrids, Hacks, and Hooks
    22. 22. Scalability
    23. 23. Institutional Portal Use <ul><li>Benefits </li></ul><ul><li>Provides common platform across campus organizations – no new systems to learn </li></ul><ul><li>Can encourage low-end users to go electronic with communication </li></ul><ul><li>Provides access to information from work, home, etc. </li></ul><ul><li>Students want their course materials to be posted on My.Seneca </li></ul><ul><li>Drawbacks </li></ul><ul><li>More users can place more (and different) demands on the system </li></ul><ul><li>Security, privacy, and FOI </li></ul><ul><li>Downtime is more difficult to schedule </li></ul><ul><li>Training and support becomes more complex </li></ul>
    24. 24. Lessons Learned <ul><li>Seneca’s Lessons </li></ul><ul><ul><li>Buy in from user community is very important. </li></ul></ul><ul><ul><ul><li>Regular communication with users is key </li></ul></ul></ul><ul><ul><ul><li>Focus Groups work </li></ul></ul></ul><ul><ul><ul><li>Portal Committee </li></ul></ul></ul><ul><ul><ul><li>IT Advisory Council </li></ul></ul></ul><ul><ul><li>Provide adequate support, training and documentation. </li></ul></ul><ul><ul><li>Be transparent, but not invisible. </li></ul></ul><ul><ul><li>Timing of Upgrades can make a big difference. </li></ul></ul><ul><ul><ul><li>Functionality & Features vs. Stability & Performance </li></ul></ul></ul>
    25. 25. The Future <ul><li>Standards </li></ul><ul><li>Mobile </li></ul><ul><li>Accessible </li></ul><ul><li>Open </li></ul><ul><li>Free </li></ul>
    26. 26. <ul><li>Please provide feedback for this session by emailing [email_address] . </li></ul><ul><li>The title of this session is: </li></ul><ul><li>Seneca's Implementation of Blackboard Learn as an Institutional Portal </li></ul>