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Social responsibilities



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  • 1. SOCIAL RESPONSIBILITIES Social responsibility is the recognition that business activities have an impact on society and the consideration of that impact in business decision making. ( Pride, Hughes, Kapoor, 2009 ) 1. RESPONSIBILITIES TOWARDS CUSTOMERS Syarikat Inani Craft & Design has been produced a safe product since the business started in 1996. They had used a safety material that not affected people and also environments. All relevant aspect of a product were informed to the consumers to make sure no doubts on the products. Syarikat Inani Craft & Design also accept any complaints or opinion from consumers in order to increase a better quality of their product. They also asked the feedback from their customers and if the product does not give them a full satisfaction, they can return back the product and exchange with the other product. The price of product is very relevant and affordable for everyone. They offered a very good products with a high quality and the price can be considered. The business also accept an order on customer’s design as they wish and fulfill the customer desire. 2. RESPONSIBILITIES TOWARDS EMPLOYEES Owner of Syarikat Inani Craft & Design never forget about his responsible toward employees. The employees safety is the most important thing. In the production process all the workers will be monitored closely in order to improve and provide a safe working environment. This will minimize on-the-job injuries and improve the morale of the employees. The owner also provides a bonus to their employees at every end of the year to appreciate the workers and as a reward for their loyalty.
  • 2. 3. RESPONSIBILITIES TOWARDS COMMUNITY They also give a donations to an orphanage, charity home, old folks home and also some local charities to helps them in their financial to complete their needs and also give a support besides to make them happy even there is only a small amount of money.