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Chapter 07

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Transcript

  • 1. Introduction to Fire Protection 3rd Edition
  • 2. Chapter 7 Fire Department Administration
  • 3. Objectives
    • Describe the six principles of command
    • List and describe the six components of the management cycle
    • Identify the four methods of communication
    • Describe fire department chain of command
    • Fill out a typical fire department organizational chart
  • 4. Objectives (con’t.)
    • Identify different fire department types
    • Identify the different ranks and their general responsibilities
    • Explain the terms customer service, one department concept, team building, and incident effectiveness
  • 5. Introduction
    • Fire administration leads and supports fire personnel in performing their functions
    • The fire chief balances the needs of the community and the department with the resources available
    • The fire department chief and staff follow management and command structure principles on a daily basis and in emergency situations
  • 6. Principles of Command
    • Unity of command
      • One person, one boss
    • Chain of command (see Figure 7-1)
      • Interlinked levels of authority and responsibility
      • Flows from top to bottom
      • Clear lines of authority
  • 7. Principles of Command (con’t.)
    • Span of control
      • Effective supervision of subordinates
      • Usually span of 3 - 7 with 5 the optimum
      • Depends on complexity of operation
    • Division of labor
      • Major division is staff and line
      • One person or group cannot do it all
      • Those most qualified do the job (specialists)
  • 8. Principles of Command (con’t.)
    • Delegation of authority
      • Manager gives subordinates right and responsibility to take action of a specific mission
      • Mission is broken down into segments that are assignable by fire chief
      • Often used at emergency scenes
      • Cannot delegate responsibility for decision making
  • 9. Principles of Command (con’t.)
    • Exception principle
      • Keep supervisor advised
      • No surprises
        • Unusual circumstances
        • Personnel issues
        • Major expense
        • Major incidents
  • 10. The Management Cycle
    • Organized thought process to achieve desired goals of the organization (see Figure 7-2)
      • Planning
      • Organizing
      • Staffing
      • Directing
      • Controlling
      • Evaluating
  • 11. The Management Cycle (con’t.)
    • Goals
      • Conceptual, nonspecific, unmeasurable
      • Often included in a mission statement
    • Objectives
      • Statements oriented toward the stated goals with resources available
      • Attainable, measurable, understandable
  • 12. The Management Cycle (con’t.)
    • Planning
      • Determine objectives
      • Evaluate resources needed
      • Establish policies and procedures
  • 13. The Management Cycle (con’t.)
    • Organizing
      • Incorporates resources in structured relationship
    • Staffing
      • Assigns personnel resources
      • Staffs both line and staff functions
  • 14. The Management Cycle (con’t.)
    • Directing
      • Guides and directs subordinates
      • Establishes rules, SOPs, job descriptions, and assigned duties
    • Controlling
      • Keeps project on track
      • Uses budget as a control tool
  • 15. The Management Cycle (con’t.)
    • Evaluating
      • Determines whether goals and objectives are being met
      • Carried out both internally and externally
      • Uses budget and accepted standards as a tool
      • Ongoing process
  • 16. Fire Department Types
    • Includes the following:
      • Volunteer
      • Combination
      • Public safety
      • Career
      • Industrial fire brigades
      • Contract fire protection service
  • 17. Volunteer Fire Department
    • Called paid call or on call
    • First fire departments
    • Still protects a large percentage of the population
    • Commonly paid position is driver/operator
  • 18. Combination Fire Department
    • Part paid and part volunteer
    • Often have paid officers and driver/operators supplemented with volunteers
    • State and federal mandates reducing number of this type of department due to training requirements
  • 19. Public Safety Fire Department
    • Police and fire combined
    • One chief
    • Answer both types of calls
  • 20. Career Fire Departments
    • Prevalent in large cities
    • Contain all or mostly paid professionals
    • May have a Reserve/Cadet training program
    • Require testing to join
  • 21. Career Fire Departments (con’t.)
    • Modern focus of departments
      • Customer service
      • Internal and external
      • Team building
      • Incident effectiveness
        • Ability to function quickly and effectively when called upon to act
  • 22. Career Fire Departments (con’t.)
    • Rank Structure
      • Chief
      • Assistant/Deputy
      • Division/Battalion
      • Company Officer
      • Driver/operator
      • Firefighter
    • Note : Number of levels and number of personnel in
    • each level varies by department size
  • 23. Industrial Fire Brigades
    • Organized to provide protection in a specific location
    • May be workers with fire suppression training
    • May be firefighters hired by company
  • 24. Contract Fire Protection Service
    • Provides fire department services (usually to a community)
    • Works on a contract basis for government or fire services
    • Works on a subscription basis for private sector
    • Nonsubscribers are billed for suppression costs
  • 25. Communications
    • Face-to-face
      • Best method
      • Allows instant feedback
    • Radio
      • Quick when personnel are spread out
      • May be garbled or not received
      • No privacy
  • 26. Communications (con’t.)
    • Written
      • Used when time is not a critical factor
      • Maintains a record
    • Electronic
      • Fax and modem
      • Fast delivery
      • Provides written record
    • Cell phones have many attributes of both
  • 27.
    • Fire administration is involved at all levels in accomplishing the mission of a department
    • Administration personnel perform according to widely accepted concepts and standards
    • Depending on departmental size and needs, the organization of the administration may vary widely
    • Without the support of staff, the line would not be able to function effectively and efficiently
    Summary