Wednesday, 4 Feb 2009 | SGTP Conference




           Government Travel Trends and
          Providing Solutions for the ...
Agenda


•     Overview of GetThere/Sabre
•     Government Travel Trends
•     GetThere/Sabre Solutions
•     Q&A




    ...
A Synthesis of Travel Expertise




Customer-friendly usability                                                           ...
Sabre: The World’s Leading GDS




                                                                              112
  40%...
Sabre: The World’s Leading GDS




             40                                    58
                                 ...
Sabre: Content Leader




            430 airlines
     •       Over

     • Over 86,000 hotel properties


     • 37 rent...
GetThere: The Leading Online Travel Procurement Solution


•     Serving:
      – Numerous US Government agencies
      – ...
GetThere: Newest Platform, Most Global Deployment



                                            60 countries
•     Deploy...
A Few of Our Clients




 1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTIAL – do not distribute   8
Travel Procurement Practices


•     Corporate Travel Procurement Practices extend into the
      government space




   ...
“President Obama promises to
 dunk the Federal world in the
 deep end of the cyber pool.”

 January 12, 2009, Federal Time...
The Obama Administration has created:

   •        The Nation's first CTO

   •        The TIGR Team
            – Technol...
Pioneering Partnerships




•     We are partnered with pioneers in the government space

•     GetThere integrated in bot...
Trends in Government Travel



       •     Heightened Security Requirements


       •     Total Travel Procurement


   ...
Heightened Security Requirements


•     Traveler tracking – anytime / anywhere

•     iJet / Sabre TSDS integration

•   ...
Total Travel Procurement


•     Expanded travel policy and compliance

•     Demand management

•     Total ticket cost m...
Content Fragmentation & Unbundling


•     Focus on efficient access

•     Aggregator solutions

•     Direct connections...
Flexible Technology


•     Automation

•     Standards-based web services

•     SaaS

•     Reliable and scalable system...
User-focused Design


•     Award-winning Travelocity look & feel

•     Usability testing methodology

•     Social netwo...
Persona-Based Portals


•     Delivers the right experience to the right role

•     Extends Business Intelligence to:
   ...
Travel / Procurement Manager Portal




  1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTIAL – do not dis...
Government Reseller/Administrator Portal




  1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTIAL – do no...
Easy-to-Use Interface: Government-User Air Shopping




 1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTI...
Easy-to-Use Interface: Government-User Air Shopping




 1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTI...
Easy-to-Use Interface: Government-User Air Shopping




 1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTI...
Easy-to-Use Interface: Government-User Air Shopping




 1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTI...
Easy-to-Use Interface: Government-User Air Shopping




 1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTI...
Easy-to-Use Interface: Government-User Hotel Shopping




   1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFID...
Easy-to-Use Interface: Government-User Hotel Shopping




   1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFID...
Easy-to-Use Interface: Government-User Car Shopping




   1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDEN...
GetThere and Sabre




                                                +
•                                         Travel ...
Questions and Answers




 1/30/2009   © 2009 GetThere L.P. All rights reserved   CONFIDENTIAL – do not distribute   26
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AnCon09 Kroeger

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AnCon09 Kroeger

  1. 1. Wednesday, 4 Feb 2009 | SGTP Conference Government Travel Trends and Providing Solutions for the Future Chris Kroeger, President, GetThere and Senior Vice President, Sabre Travel Network 2/42009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 1
  2. 2. Agenda • Overview of GetThere/Sabre • Government Travel Trends • GetThere/Sabre Solutions • Q&A 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 2
  3. 3. A Synthesis of Travel Expertise Customer-friendly usability Leading worldwide GDS 100% focused on corporate and government online travel 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 3
  4. 4. Sabre: The World’s Leading GDS 112 40% global 58% booking share Present in booking share in North America 112 countries 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 4
  5. 5. Sabre: The World’s Leading GDS 40 58 112 40% global 58% booking share Present in booking share in North America 112 countries 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 4
  6. 6. Sabre: Content Leader 430 airlines • Over • Over 86,000 hotel properties • 37 rental car agencies • 48 rail lines • Numerous cruise lines, tour companies, and ground transportation providers 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 5
  7. 7. GetThere: The Leading Online Travel Procurement Solution • Serving: – Numerous US Government agencies – The Canadian Federal Government – 3,000 corporations globally • Majority of the Business Travel News 100 and Fortune 200 • Operates on all major GDSs 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 6
  8. 8. GetThere: Newest Platform, Most Global Deployment 60 countries • Deployed in more than 10 million trips in 2008 • Processed more than 99.92% uptime in 2008 • 73% • Average customer adoption of 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 7
  9. 9. A Few of Our Clients 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 8
  10. 10. Travel Procurement Practices • Corporate Travel Procurement Practices extend into the government space Travel Corporations Government Procurement Practices 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 9
  11. 11. “President Obama promises to dunk the Federal world in the deep end of the cyber pool.” January 12, 2009, Federal Times 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 10
  12. 12. The Obama Administration has created: • The Nation's first CTO • The TIGR Team – Technology, Innovation and Government Reform – dedicated to fostering innovation within government quot;I think you're going to see a lot more experimentation across the federal government and a lot more implementation of these kinds of tools that are really commonplace on the Web right now.” Andrew McLaughlin Head of Global Public Policy and Government Affairs for Google & TIGR Team Member 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 11
  13. 13. Pioneering Partnerships • We are partnered with pioneers in the government space • GetThere integrated in both EDS’s and CWT/Sato’s eGov travel solutions – Thus powering 75+ government agencies – Long-standing partnership with CWT/Sato – FedTraveler.com launched with GetThere end of August last year • We work closely with EDS and CWT/Sato, and their clients – Short-term and long-term product needs assessment and planning – Bringing the best of the corporate world into the government space 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 12
  14. 14. Trends in Government Travel • Heightened Security Requirements • Total Travel Procurement • Content Fragmentation & Unbundling • Flexible Technology • User-focused Design 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 13
  15. 15. Heightened Security Requirements • Traveler tracking – anytime / anywhere • iJet / Sabre TSDS integration • Enhanced Single sign-on (SAML) • Data encryption • Government compliant standards 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 14
  16. 16. Total Travel Procurement • Expanded travel policy and compliance • Demand management • Total ticket cost management • Enhanced pre-trip approval and expense integration • Controlling unmanaged spend • SLAs, KPI service model • Business intelligence • Green: GetThere Green, carbon reporting 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 15
  17. 17. Content Fragmentation & Unbundling • Focus on efficient access • Aggregator solutions • Direct connections • Supplier-led attribute shopping / ancillary fees • GetThere dynamic messaging 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 16
  18. 18. Flexible Technology • Automation • Standards-based web services • SaaS • Reliable and scalable systems • Mobility: GetThere2Go and Sabre VirtuallyThere 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 17
  19. 19. User-focused Design • Award-winning Travelocity look & feel • Usability testing methodology • Social networking: GetThere Community, Cubeless • Hotel Traveler Reviews • Persona Portal strategy 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 18
  20. 20. Persona-Based Portals • Delivers the right experience to the right role • Extends Business Intelligence to: – Traveler – Travel Arranger – Travel/Procurement Manager – Government Reseller/Administrator • Expands delivery of relevant content, localized experience and meeting/collaboration options 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 19
  21. 21. Travel / Procurement Manager Portal 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 20
  22. 22. Government Reseller/Administrator Portal 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 21
  23. 23. Easy-to-Use Interface: Government-User Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
  24. 24. Easy-to-Use Interface: Government-User Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
  25. 25. Easy-to-Use Interface: Government-User Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
  26. 26. Easy-to-Use Interface: Government-User Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
  27. 27. Easy-to-Use Interface: Government-User Air Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 22
  28. 28. Easy-to-Use Interface: Government-User Hotel Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 23
  29. 29. Easy-to-Use Interface: Government-User Hotel Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 23
  30. 30. Easy-to-Use Interface: Government-User Car Shopping 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 24
  31. 31. GetThere and Sabre + • Travel experts • Proven track record • Reliable, now and in the future 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 25
  32. 32. Questions and Answers 1/30/2009 © 2009 GetThere L.P. All rights reserved CONFIDENTIAL – do not distribute 26
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