Integrating RSS and Business Process The Wallem Story Patrick Slesinger Director & CIO Wallem Innovative Solutions Ltd pes...
Agenda <ul><li>- A Look at Wallem </li></ul><ul><li>- Maritime IT Environment </li></ul><ul><li>- The Challenge & Solution...
Wallem Group <ul><li>Founded in 1903 </li></ul><ul><li>Headquartered in Hong Kong </li></ul><ul><li>54 offices in 24 count...
Wallem’s World
 
Bunkers & Lubes 25,000 tonnes of fuel oil  @ US$ 600 per tonne 400,000 litres of lube oil  @ US $1.50 per litre Annual Fue...
<ul><li>Communication with vessels via satellite (Inmarsat or VSAT) </li></ul><ul><ul><li>Most services are by the minute ...
The people Onboard Personnel Focus:  Centered on the vessel Port operations, cargo, voyage planning Shore Based Management...
Challenges Systems Awareness Decision Support -information awareness -timely & accessible Disassembly of Core Products - c...
Challenges Making processes mobile Pushing information anywhere Measuring the real value of information Moving process out...
Solution Integrate Process Driven Applications with Managed RSS Closed loop processing & feedback Subscription & Persisten...
Win BlackBerry Web RSS-Email FeedServer Process Driven Applications Managed RSS Solution architecture process event streams
Process workflow defined in K2 BlackPearl
BlackPearl Publishes to Sharepoint Portal
BlackPearl creates feeds, users & groups on the FeedServer
The trigger – port entry
Port Entry Trigger Acknowledged in K2
New Task Specific Feeds Generated in Sharepoint
New Task Specific Feeds Channeled to Captain
Shore based management monitors bunkers pricing feeds for routing to ships … and tags for future reference
Decision trigger on bunkers & lubes sent to vessel & closes loop
Notifications are sent to Stakeholders Acknowledging the Transaction
Attention reporting tracks activity
Increased visibility into systems & information sources Results Alignment of information & process creating knowledge & va...
Increased Customer Value = Increased Customer Loyalty 8% fuel oil savings per ship: US$ 1,200,000 Wallem ships under manag...
Increased Customer Value = Increased Customer Loyalty 8% fuel oil savings per ship: US$ 1,200,000 Wallem ships under manag...
On the horizon More mobile RSS capability Deeper attention analytics What, how & why information is relevant Community att...
 
Patrick Slesinger Director & CIO Wallem Innovative Solutions Ltd pes@wallem.com
Shore based management creates search and mashup feeds for routing to ships Feed b Feed c Feed a filters Mashup feed
Shore based personnel monitor feeds via BlackBerry
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Enterprise RSS and Business Process - The Wallem Story

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Since 1903, Wallem has played critical roles as a ship broker, shipping agent and ship manager. The need to improve time-to-decision and time-to-action has been an integral part of how the company has approached IT. Wallem\'s adoption of Enterprise 2.0 technologies concentrates on applying Attensa Managed RSS, K2 BlackPearl business process management and other social software tools to achieve closed-loop processing in a manner that supports the security needs, transactional activities and notification requirements of the business. This session will review the application and E2.0 tools used by Wallem to operationalize RSS.

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  • &lt;Mike Gotta Introduction&gt;
  • Enterprise RSS and Business Process - The Wallem Story

    1. 1. Integrating RSS and Business Process The Wallem Story Patrick Slesinger Director & CIO Wallem Innovative Solutions Ltd pes@wallem.com
    2. 2. Agenda <ul><li>- A Look at Wallem </li></ul><ul><li>- Maritime IT Environment </li></ul><ul><li>- The Challenge & Solutions </li></ul><ul><li>- Demo </li></ul><ul><li>- On the Horizon </li></ul>
    3. 3. Wallem Group <ul><li>Founded in 1903 </li></ul><ul><li>Headquartered in Hong Kong </li></ul><ul><li>54 offices in 24 countries </li></ul><ul><li>Over 8,500 staff </li></ul>Diversified global maritime company
    4. 4. Wallem’s World
    5. 6. Bunkers & Lubes 25,000 tonnes of fuel oil @ US$ 600 per tonne 400,000 litres of lube oil @ US $1.50 per litre Annual Fuel Oil per Ship US$ 15,000,000 Annual Lube Oil per Ship US$ 600,000
    6. 7. <ul><li>Communication with vessels via satellite (Inmarsat or VSAT) </li></ul><ul><ul><li>Most services are by the minute / Kilobit, a few contracted bandwidth </li></ul></ul><ul><ul><li>Process integration using Mail Enabled Applications prevelant </li></ul></ul><ul><li>Ports are starting to deploy WiMax </li></ul><ul><li>Blue Ocean Wireless are to deploy GPRS onboard </li></ul>Maritime IT Environment
    7. 8. The people Onboard Personnel Focus: Centered on the vessel Port operations, cargo, voyage planning Shore Based Management Focus: Logistics and operations across multiple vessels around the world Ship Owners Focus: Status, logistics for their vessels across multiple vessels around the world
    8. 9. Challenges Systems Awareness Decision Support -information awareness -timely & accessible Disassembly of Core Products - customers want involvement & transparency Lifetime Management of Information -news -process activity reports -metadata
    9. 10. Challenges Making processes mobile Pushing information anywhere Measuring the real value of information Moving process out of terrestrial email
    10. 11. Solution Integrate Process Driven Applications with Managed RSS Closed loop processing & feedback Subscription & Persistence, Search, Tagging Dynamic content delivery by role & relevance Move premium subscription model to consumption model
    11. 12. Win BlackBerry Web RSS-Email FeedServer Process Driven Applications Managed RSS Solution architecture process event streams
    12. 13. Process workflow defined in K2 BlackPearl
    13. 14. BlackPearl Publishes to Sharepoint Portal
    14. 15. BlackPearl creates feeds, users & groups on the FeedServer
    15. 16. The trigger – port entry
    16. 17. Port Entry Trigger Acknowledged in K2
    17. 18. New Task Specific Feeds Generated in Sharepoint
    18. 19. New Task Specific Feeds Channeled to Captain
    19. 20. Shore based management monitors bunkers pricing feeds for routing to ships … and tags for future reference
    20. 21. Decision trigger on bunkers & lubes sent to vessel & closes loop
    21. 22. Notifications are sent to Stakeholders Acknowledging the Transaction
    22. 23. Attention reporting tracks activity
    23. 24. Increased visibility into systems & information sources Results Alignment of information & process creating knowledge & value Mobile connected process & feedback loops Email clutter reduced Understanding what information is required: who, what , when, where, why
    24. 25. Increased Customer Value = Increased Customer Loyalty 8% fuel oil savings per ship: US$ 1,200,000 Wallem ships under management: 329 Annual Customer savings: $394,800,000 6% lube oil savings per ship: US$ 36,000 Wallem ships under management: 329 Annual customer savings: US$ 11,844,000
    25. 26. Increased Customer Value = Increased Customer Loyalty 8% fuel oil savings per ship: US$ 1,200,000 Wallem ships under management: 329 Annual Customer savings: $394,800,000 6% lube oil savings per ship: US$ 36,000 Wallem ships under management: 329 Annual customer savings: US$ 11,844,000
    26. 27. On the horizon More mobile RSS capability Deeper attention analytics What, how & why information is relevant Community attention analytics Subscribe to AttentionStream by task, relevance & role Federated persistent search
    27. 29. Patrick Slesinger Director & CIO Wallem Innovative Solutions Ltd pes@wallem.com
    28. 30. Shore based management creates search and mashup feeds for routing to ships Feed b Feed c Feed a filters Mashup feed
    29. 31. Shore based personnel monitor feeds via BlackBerry

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