Presenters:• Changing DOT Culture   – Trey Joseph Wadsworth, MRP and Rachel Bain,     MPA , Mass. Department of Transporta...
GETTING TO YES:New techniques in transportation planning   Changing DOT culture:   “But we’ve always done it this way!”   ...
GETTING TO YES:            New techniques in transportation planning►Overview   Reform   Challenges   Performance manageme...
GETTING TO YES:            New techniques in transportation planning►2009 transportation reform   One transportation syste...
GETTING TO YES:             New techniques in transportation planning►Challenges   Fewer resources   Growing infrastructur...
GETTING TO YES:                 New techniques in transportation planning►Performance management GreenDOT example   Planni...
GETTING TO YES:                            New techniques in transportation planning►Performance management GreenDOT examp...
GETTING TO YES:              New techniques in transportation planning►Innovation VMS example   Not in the project, but th...
GETTING TO YES:              New techniques in transportation planning►Getting to yes   Challenge bureaucracy     Question...
GETTING TO YES:              New techniques in transportation planning►Thank you!  ■ Rachel Bain, MPA    Deputy Directory ...
Getting to Yes:New Techniques in Transportation Planning            It’s How We Roll:        Student Research in the      ...
Under-  heard                            THE RATIONALE                                   What are                         ...
CC Students conduct group deliberation of         transportation issuesWith Whom? Social network; ‘hard-to-reach’ /       ...
Who are CC students?   Of All U.S. Undergraduates 44%                                  There are               First-time ...
FAST FACTS          @ MCC      Nationally                                                 *Source: National Center for Edu...
Preparing•   Reading•   Guest Lectures•   Research•   Ethics
IAP2 Code of EthicsEspecially… PURPOSE. ROLE OF PRACTITIONER. TRUST. OPENNESS. ACCESS TO THE PROCESS. RESPECT FOR COMMUNIT...
Student Activities• Deliberative, democratic discussions (participant    listening, storytelling & weighing of variables)•...
Transcript Segments (FTA)1. Moderator: Were any of you aware that you could contact   someone about transportation needs? ...
New Dimension Christian Center1. Lo que a mi en realidad me preocupa es                                               1.  ...
Student-Facilitated Discussion50 facilitators abided by the IAP2’s Core Values & Code of Ethics16 “hard-to-reach” groups p...
Community Groups1. Veterans O.A.S.I.S group                                 9. Buckland Hills Mall shoppers2. Beginner Gui...
•   More direct routes                                •   Reduce overcrowding                                •   More freq...
Benefits & Lessons Learned:1. Partnerships strengthened2. “Trust gap” bridged   through the use of   students’ social netw...
This image cannot currently be display ed.                                                                                ...
Transit Service Development in SuburbanCommunities  Transit Enhancement Grant Study  –   Strengthen connections along the ...
Town of Windsor – TMA Feasibility Study                                          33
Suburban Transit Services – Windsor CT Large employment corridor – “Day Hill Road”  – Estimated Located along I-91 Corrido...
Town of Enfield – Transit Feasibility Study                                              35
Suburban Transit Services - Enfield, CT  Located along I-91 Corridor  Regional bus network  – CTTRANSIT Express Bus  – Pio...
Suburban Transit Services - Enfield, CT  Success through leveraging assets  Integrated with Federal and State programs  – ...
Suburban Transit Services - Enfield, CT                                          38
Town of Manchester – Manchester TransitStudy                                          39
Suburban Transit Services – Manchester CT Located along I-84 Corridor Existing transit service from CTTRANSIT  – Express/F...
Suburban Transit Services – Manchester CT Needs Assessment  – Demographic analysis  – Service analysis  – Survey tools – o...
Manchester Ridership – All Routes (Weekday,Inbound)                                              42
Manchester Ridership – All Routes (Weekday,Inbound)                                              43
Manchester CT – Transit Needs Local connections between Buckland Hills, downtown Manchester and Manchester Community Colle...
Suburban Tranit Services – Manchester CT                                           45
Suburban Tranit Services – Manchester CT                                           46
Suburban Tranit Services – Manchester CT                                           47
Conceptual Service Design “Less is More” Concept  – Less coverage, but    simplified, easier to use    service  – More dir...
Town of Windsor – Windsor TMA Study                                      49
Planning for Future Transportation NeedsHow do we meet future transportation demands and keep the Windsor Corporate Area a...
TMA ProgramsEcoPass Programs                              Carpool Community                        Car SharingCorporate Sh...
Suggest Phased Approach    Chamber Transportation Management Initiative     – No Direct Cost / Some Opportunity Cost     –...
Lessons from Hartford Communities                                    53
Suburban Service Development Leverage Existing Assets  – Services and Infrastructure     • Existing regional service     •...
Suburban Service Development Develop Markets and Create Gravity  – Enfield Community Shuttle     • Oriented towards transi...
QUESTIONS?
Getting to yes
Getting to yes
Getting to yes
Getting to yes
Getting to yes
Getting to yes
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Getting to yes

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Getting to yes

  1. 1. Presenters:• Changing DOT Culture – Trey Joseph Wadsworth, MRP and Rachel Bain, MPA , Mass. Department of Transportation• It’s How We Roll – Student Research in Manchester, CT Transit Study• - Rebecca Townsend, PhD, Manchester Community College• Transit Service Development in Suburban Communities – Bethany Whitaker, Nelson Nygaard
  2. 2. GETTING TO YES:New techniques in transportation planning Changing DOT culture: “But we’ve always done it this way!” Office of Performance Management and Innovation and Office of Transportation Planning September 21, 2012 5
  3. 3. GETTING TO YES: New techniques in transportation planning►Overview Reform Challenges Performance management Innovation Getting to yes
  4. 4. GETTING TO YES: New techniques in transportation planning►2009 transportation reform One transportation system One multimodal agency Moving people safely & reliably
  5. 5. GETTING TO YES: New techniques in transportation planning►Challenges Fewer resources Growing infrastructure needs Unmet mobility needs How is MassDOT rising to our challenges? Innovation + accountability
  6. 6. GETTING TO YES: New techniques in transportation planning►Performance management GreenDOT example Planning for performance Performance management framework first Not just a wish list of sustainability initiatives/projects Enhanced collaboration when stakeholders think delivering planning objectives from outset
  7. 7. GETTING TO YES: New techniques in transportation planning►Performance management GreenDOT example Internal External Performance Sustainability collaboration / collaboration / Plan management research, state of the plan plan publication framework practice identification development refinement developed Lesson learned Make meaningful plans by thinking about how to deliver and measure the planning outcomes first Sustainability Internal Performance External research, state collaboration / Plan management collaboration / of the practice plan publication framework developed plan refinement identification development
  8. 8. GETTING TO YES: New techniques in transportation planning►Innovation VMS example Not in the project, but the planning Coordination of staff Executive level support Internal planning + accelerated delivery Lesson learned Step outside the typical bureaucratic process Think about your project planning differently
  9. 9. GETTING TO YES: New techniques in transportation planning►Getting to yes Challenge bureaucracy Question your planning process or framework Enhance your stakeholder collaboration Get your leadership involved Transfer/replicate success Never let a success stop at the end of a project Push successes into new areas
  10. 10. GETTING TO YES: New techniques in transportation planning►Thank you! ■ Rachel Bain, MPA Deputy Directory of Innovation Office of Performance Management & Innovation rachel.bain@state.ma.us / 617-973-7365 ■ Trey Joseph Wadsworth, MRP Sustainable Transportation Planner Office of Transportation Planning trey.wadsworth@state.ma.us / 617-973-7344
  11. 11. Getting to Yes:New Techniques in Transportation Planning It’s How We Roll: Student Research in the Manchester, CT Transit Study Rebecca M. Townsend, Ph.D. Associate Professor of Communication RTownsend@ManchesterCC.edu 860-512-2685
  12. 12. Under- heard THE RATIONALE What are their needs? COMMUNITY COLLEGE STUDENTS“HARDTO Theoretical Foundation: PLANNERSREACH” Ethnography of Communication
  13. 13. CC Students conduct group deliberation of transportation issuesWith Whom? Social network; ‘hard-to-reach’ / under-heard community groups Where? @ groups’ preferred locations When? Before/During/After a regularly scheduled meeting Why? For academic credit/community service learning
  14. 14. Who are CC students? Of All U.S. Undergraduates 44% There are First-time freshmen 43% 1600+ Native American 55% community colleges Asian/Pacific Islander 45% in the U.S. Black 44% Hispanic 52%Data on Community Colleges is from the American Association of Community Colleges website.
  15. 15. FAST FACTS @ MCC Nationally *Source: National Center for Educational Statistics Students 7500 7,675,000* or 44% 1st Generation 25% 42%Apply for fin. aid 55% 59% 21 or younger 55% 39% 22-39 33% 45% 40+ 11% 15% Minorities 30% 37%Graduates stay in 85% n/a state
  16. 16. Preparing• Reading• Guest Lectures• Research• Ethics
  17. 17. IAP2 Code of EthicsEspecially… PURPOSE. ROLE OF PRACTITIONER. TRUST. OPENNESS. ACCESS TO THE PROCESS. RESPECT FOR COMMUNITIES. ADVOCACY, for the P2 process, not for any outcome
  18. 18. Student Activities• Deliberative, democratic discussions (participant listening, storytelling & weighing of variables)• Survey• Large-scale community forums• Student-community group presentations• Report back• Meals
  19. 19. Transcript Segments (FTA)1. Moderator: Were any of you aware that you could contact someone about transportation needs? To give your voice? Response: Yeah, on the back of the bus they have the number. Response: Oh, they have numbers on the back? Response: Yeah, if you have a complaint you can call. Response: I think I have to be someone important for them to listen.2. Moderator: You are important. Response: No, I mean, like important to them.
  20. 20. New Dimension Christian Center1. Lo que a mi en realidad me preocupa es 1. What in reality worries me is that since que como para la hillside no hay there is no transportation to Hillside at transportacion de noche, si la gente hace night, if people have a routine of taking the un horario especifico todos los dias de bus everyday at the same time, they are cojer la guagua en el mismo sitio, se exposed to that- a shameless delinquent exponent a que un delinquent sin harms them. Because last week a young verguenza le haga dano. Porqie la semana pasada, una joven que me visita, lady that visits me had been taking the bus llevaba cojiendo la guagua por un mes for a month consecutively from consecutive de Manchester a Downtown, Manchester to downtown, and a man y un hombre por poco la viola. Que la almost raped her, he had been following venia siguiendo por un mes. He was her for a month. He was harassing her for a harassing her for a month. month.2. Mod.: Wow. So si hubiera mas seguridad… 2. Mod.: Wow, so if there was more safety…3. Porque ella tiene que esperar los horarios. Las espera, la espera. 3. Because she has to wait for the schedule,4. Mod.: Porque la guagua no va tan it’s the wait, the wait. frequentemente, y esta mas largo tiempo 4. Mod: Because the bus doesn’t go as en la parade. frequently and there’s a longer wait at the5. El hombre ya la venia mirando. It was a stop. very bad experience. 5. The man had already been watching her. It was a very bad experience. (FTA)
  21. 21. Student-Facilitated Discussion50 facilitators abided by the IAP2’s Core Values & Code of Ethics16 “hard-to-reach” groups participated (est. 100-160 people)
  22. 22. Community Groups1. Veterans O.A.S.I.S group 9. Buckland Hills Mall shoppers2. Beginner Guitar Class 10. National Society of Black3. Computer Repair and Share Engineers Club 11. Black Student Union4. Cardio Express 12. MCC Student Study group5. Edi’s Pizzeria 13. English 066 class 14. Manchester Health6. Green Club Department7. BOT 111 (Keyboarding) class 15. Hartford residents8. Central CT State U group 16. East Hartford residents
  23. 23. • More direct routes • Reduce overcrowding • More frequent service • Run later • Be on time • Be friendly • Cleaner• Lower fare costs• Student Bus Passes• Rural service• Assist disabled (signage)• More stops• Weekend service• Correspond with class schedules
  24. 24. Benefits & Lessons Learned:1. Partnerships strengthened2. “Trust gap” bridged through the use of students’ social networks3. P2 is more deliberative & inclusive4. Interest & involvement amplified; costs reduced5. Student leadership abilities & civic involvement increasedLimits/Requirements-Faculty and College support-Planning agency patience-
  25. 25. This image cannot currently be display ed. This image cannot currently be display ed. Getting to Yes Transit Service Development in Suburban Communities Southern New England Chapter American Planning Association NelsonNygaard Associates September 21, 2012
  26. 26. Transit Service Development in SuburbanCommunities Transit Enhancement Grant Study – Strengthen connections along the Knowledge Corridor – Focus on local service and circulation – Intent to create pilot projects – Led by the Capitol Region Council of Governments Three suburban Hartford communities – Windsor – Enfield – Manchester 32
  27. 27. Town of Windsor – TMA Feasibility Study 33
  28. 28. Suburban Transit Services – Windsor CT Large employment corridor – “Day Hill Road” – Estimated Located along I-91 Corridor Regional bus network – CTTRANSIT Express Bus – Connections via Park and Ride Planned rail station Active Business Community 34
  29. 29. Town of Enfield – Transit Feasibility Study 35
  30. 30. Suburban Transit Services - Enfield, CT Located along I-91 Corridor Regional bus network – CTTRANSIT Express Bus – Pioneer Valley Regional Transportation Authority Planned rail station – But not in the first round Local Dial-a-Ride Service Transit needs – Local circulation – Connections to regional service 36
  31. 31. Suburban Transit Services - Enfield, CT Success through leveraging assets Integrated with Federal and State programs – Thompsonville Transit Center – New Freedom (FTA 5317) Grants Local Support, Partnerships and Work – Enthusiasm, dedication, & perseverance • Led by Departments of Economic Development and Aging • Participation from lots of local partners – Asnuntuck Community College – CTTRANSIT and PVTA 37
  32. 32. Suburban Transit Services - Enfield, CT 38
  33. 33. Town of Manchester – Manchester TransitStudy 39
  34. 34. Suburban Transit Services – Manchester CT Located along I-84 Corridor Existing transit service from CTTRANSIT – Express/Flyer Service – Local Service Service oriented to downtown Hartford and Buckland Hills Buckland Hills – Major retail destination – Park and Ride facility 40
  35. 35. Suburban Transit Services – Manchester CT Needs Assessment – Demographic analysis – Service analysis – Survey tools – online and with riders • Trade-off component – Manchester Community College Competing Priority vs. Competing Priority Provide service to as many areas as possible vs. Focus service on areas where demand is greatest Provide less frequent daytime service in order to start vs. Start service later and/or end service earlier in order to service earlier and/or end service later provide more frequent daytime service Provide many/frequent stops (shorter walks but slower vs. Consolidate/limit the number of stops (longer walks service) but faster service) Provide less frequent weekday service in order to vs. Provide less weekend service in order to provide more provide more weekend service weekday service 41
  36. 36. Manchester Ridership – All Routes (Weekday,Inbound) 42
  37. 37. Manchester Ridership – All Routes (Weekday,Inbound) 43
  38. 38. Manchester CT – Transit Needs Local connections between Buckland Hills, downtown Manchester and Manchester Community College Circulation around Buckland Hills Area Cleaner, more simple service 44
  39. 39. Suburban Tranit Services – Manchester CT 45
  40. 40. Suburban Tranit Services – Manchester CT 46
  41. 41. Suburban Tranit Services – Manchester CT 47
  42. 42. Conceptual Service Design “Less is More” Concept – Less coverage, but simplified, easier to use service – More direct, faster routing – Coordinated schedules DRAFT concept only – Ideas being brought to public in early October 48
  43. 43. Town of Windsor – Windsor TMA Study 49
  44. 44. Planning for Future Transportation NeedsHow do we meet future transportation demands and keep the Windsor Corporate Area as competitive as possible? 50
  45. 45. TMA ProgramsEcoPass Programs Carpool Community Car SharingCorporate Shuttles Corporate Bike Shares Guaranteed Ride Home
  46. 46. Suggest Phased Approach Chamber Transportation Management Initiative – No Direct Cost / Some Opportunity Cost – Informal Task Force – Short-Term (2012-2013) Employer-Based Services – Medium Cost – Informal Task Force with Official Representation – Mid-term (2014-2016) Formal Transportation Management Association – High Cost – Formal Dues Paying Member Association – Long-Term (2017-2020) 52
  47. 47. Lessons from Hartford Communities 53
  48. 48. Suburban Service Development Leverage Existing Assets – Services and Infrastructure • Existing regional service • Existing regional infrastructure – Park and ride lots • Planned transportation facilities and services • Also, local service (Dial-a-Ride) – Staff Enthusiasm and Commitment • Town staff and their relationships • Institutional partners – Transit operators – Community colleges – Human services 54
  49. 49. Suburban Service Development Develop Markets and Create Gravity – Enfield Community Shuttle • Oriented towards transit dependent • Links local and regional services • Positions community for train station – Manchester Hub Concept • Simplifies local service and makes it more useful • Builds and strengthens suburb to suburb connections • Creates local distribution network that supports local and regional travelers – Windsor TMA • Need is on the horizon • Phased strategy will assure future TMA when time is right 55
  50. 50. QUESTIONS?

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