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How Storytelling Improves the Customer Experience

by on Oct 04, 2013

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Join the Society for New Communications Research (SNCR), Kathy Klotz Guest, SNCR Founding Fellow & Publicity & Marketing Chair, and CEO of Keeping It Human, and John Cass, SNCR Founding Fellow and ...

Join the Society for New Communications Research (SNCR), Kathy Klotz Guest, SNCR Founding Fellow & Publicity & Marketing Chair, and CEO of Keeping It Human, and John Cass, SNCR Founding Fellow and Senior Online Marketing Manager of SDL for a webinar on “How Story Telling Improves the Customer Experience.” On this webinar learn how develop content for different social media channels like Twitter, Facebook, LinkedIn, etc. that makes your organization stand out. Learn how to humanize your products and learn to develop storytelling content that will improve the overall customer experience.

Connect with Kathy Klotz-Guest at keepingithuman.com and email at kathy@keepingithuman.com

Connect with John Cass at pr.typepad.com

Connect with SNCR at sncr.org

This is an audio recording from September 30, 2013.

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