This document discusses process re-engineering and execution for small and medium businesses. It provides benefits of process re-engineering such as simplifying business operations through analysis, design, case studies, and tools/training. Process improvement involves understanding client needs through research to define learning gaps and solutions. Creating execution as a discipline involves focusing on strategies, timeliness, operations, people and using a 4D methodology. Objectives include performance, compliance, training, and using technology to manage business. New rules include growing faster than markets, increasing productivity, achieving excellence, and emphasizing collaboration, innovation, listening to customers and technology.

1. Sales & Business Process Re-engineering for SMBs

2. Continuous
learning and skill
enhancement are
the backbone to
sustain a
competitive edge
in today’s dynamic
business world
coupled with Sales
Intelligence.

3. Benefits of Process Re-engineering
based learning Mechanism
Simplify your business by:
• Analyze the requirement
• Designing the best approach/solution
• Case Study approach – Success Vs
Struggle
• Developing the tools and trainings you
need
• Assess the impact and suggest
enhancements

4. Process
Improvement
This phase involves understanding the client’s
vision and aligning ourselves
to their needs. Extensive research is carried
out to understand learning gap
to define the learning need, and then create
the best solution for the client

5. Creating a Discipline
of Execution
• Difference between a
company & its
competitor is it’s
ability to execute
• Leaders now don’t
get free runs anymore
for non-execution

6. Making Execution
as a Discipline
Discipline of
Execution
Strategies
don’t fail
Leading for
execution
Finding GAPs
no one knows

7. • S- Strategy
Process
• T - Timeliness
• O-Operations
Process
• P- People Process
4 D Methodology with STOP Strategy

8. Execution Simple
Right
People
Right
Details
Right
Time
Right
Execution

9. Some Objectives in
Focus …
• Performance oriented
environment
• Process Compliance
• Trusted & Mature Team
Leads
• HR Body for Training &
Orientation
• Handholding of Teams

10. What to
Implement ?
• Ongoing sales planning
activities
• Development of sales
program
• An eye on Marketing
• Training program advisory
to manage quality, risks,
gaps, issues and changes
• New IT tools to manage Biz

11. Check Building Blocks !
• Know your people & your
business
• Reality Check
• Clear thoughts on Goals
& Priorities
• Follow up regularly
• Rewards for performers
• Train & enhance
knowledge
• Know yourself

12. New Rules of the Game !
• We can Grow faster than the market !
• We can increase productivity every year !
• We will achieve Service excellence !
• Collaboration is the new game !
• Nothing is permanent !
• Listen to our customers !
• Technology will rule !

13. Putting Numbers & Ranks Game at Rest !!!
• Set Free
• Innovation
• Get Commitment
• Energize People
• Empower them
• Truth over harmony
• Listen & Talk
• Change the culture
• Cultivate Trust,
Commitment

14. Connecting People –
Process-Strategy
Sonia.nagpal@i360training.in